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Southeastern Computer Associates IT Services Atlanta
3715 Northside Pkwy NW Building 100, Suite 500, Atlanta, GA 30327, United States
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Southeastern Computer Associates IT Services Atlanta

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Tr
Review №1

After experiencing some issues with my printer I reached out and they responded right away and helped me troubleshoot the problem. Dan was very helpful throughout the entire process. He was professional and courteous. Thanks I recommend them to anyone.

Na
Review №2

Daniel was very patient with me even though we kept playing phone tag. He was patient with me as I was putting in that long bit key. He didnt waste anytime with moving to the next step to rectify my issue. The turnaround seems quick. I was satisfied with my service with Daniel. Thank you!

Ch
Review №3

I had the pleasure of working with Dan during Milestone testing. From day one Dan came into the facility with a Great attitude and ready to go which gave me confidence that this was going to WORK!! When a technical issue arrived(we had several) Dan was right there helping the students get logged in, but the best part is he was patient!! Thank you so much Dan for helping Milestones run so smoothly!!

Ka
Review №4

Thank you Daniel for being so patient with me with the BitLocker key issue I had earlier. Thank you for staying on the line with me whilst I applied the key to open my laptop. I really appreciate your help and guidance.

Sh
Review №5

Jordan was great. He fixed our issues very quickly and talked where I could understand the issues. Both of these are very important to me.

St
Review №6

Dan from SCA did a fantastic job in re-wiring my networking and security system. The clean-up and organization of the last several years of different vendors was long overdue. He was on-time, got the job done quickly and the result is amazing! Thanks Dan and SCA for your help.

Ha
Review №7

This is a great team! Super knowledgeable, professional, friendly & quick to respond to issues we may be having. Highly recommend!

An
Review №8

I want to thank Dustin and Melissa for such great customer service. Computer issues were resolved in minutes. I really love Melissas friendly voice each time I call for assistance.Dustin was really helpful with asking the right questions in resolving the computer issue. Thank you very much.

sh
Review №9

Southeastern is a true professional IT outfit that delivers solutions for minor issues as well as, in my case, a total systems crash. Through all of it they have been able to preserve data and bring it back to life. You guys are the best! Thanks!

Le
Review №10

Dan did an amazing job rerouting a shipment from my old address to my new address. He was very helpful and understanding. Thanks Dan!! You made my day!

Ju
Review №11

SCA carries out business in such a professional and helpful way! Absolutely love every interaction I have with them. Call SCA for any of your IT needs!

Je
Review №12

Excellent service and extremely knowledgeable! They addressed issues in a more than timely manner and they were proactive instead of reactive. thank you for all the work you have helped us with!

Ch
Review №13

Dustin was a pleasure to work with. He resolved my laptop issues, and kept me informed step-by-step. His follow up was excellent!!!

Ap
Review №14

Melinda did a great job with fixing my mouse issue!

Bo
Review №15

SCA is always so professional, effective and responsive. They make it easy to address issues and provide regular maintenance so our operations run smoothly. Their customer services always exceeds my expectations. I would highly recommend to friends, colleagues and family.

Ca
Review №16

Dan was extremely helpful and made the transition from one computer to another a breeze. I appreciated his helpfulness and clear explanations of what he was doing, what I needed to do, and why.

Ca
Review №17

My measure of how good a job these guys do is how often I have to think about network security issues - almost never! I have asked so many stupid questions that I lost count - they never laugh - a highly professional smile maybe. I just added another service today and I have full confidence that it will be smooth. Thanks!

Ro
Review №18

Dustin was so helpful. Took the time to find others with the same problem and the resolution. It worked!! Thank you so much!

Mi
Review №19

Our company have been using SCA for years and they are a stellar company with fantastic customer service. Dustin has been working with me for the last several months and he has resolved several issues for us.

In
Review №20

SCA is the best! Dan was super helpful and prompt. Everyone I have worked with at SCA has been wonderful!

Ka
Review №21

Extremely helpful and was able to get my kids computer working and able to walk me through the steps on getting my printer working I am beyond grateful

St
Review №22

SCA is very attentive! They always confirm that they are working on any ticket you put in and they will follow up frequent enough that you know what is going on without being too frequent that it becomes burdensome. I would highly recommend them for your IT needs.

Mo
Review №23

I had the pleasure of having Dan support a test site. His professionalism and care are top notch. On a separate occasion, he assisted me with technical issues that I was having with my laptop.

EA
Review №24

We have used SCA for several years as our IT service provider. Everyone at this company always maintains the highest level of professionalism and courtesy. They have gone above and beyond at times to assist us with correcting any IT issues we have had. Although this company has grown since we first began using their services, they have always maintained their focus of making sure their employees provide the very best service possible for the customer and making sure they listen to the clients needs and concerns.

Ke
Review №25

I had the pleasure of working with Dustin and Charles recently. SCA always maintains the highest level of professionalism and courtesy. Great customer service & support ! 11/10

Ja
Review №26

SCA is always very helpful in getting the problems fixed right away! Thank you for all of the help!

Co
Review №27

If you ever are working on a major presentation with career implications and then accidentally delete the presentation along with half of the shared drive (true story), I can only hope that you have Daniel and the team at SCA on speed dial!I can honesty say that hiring SCA to manage out IT needs was one of the smartest decisions weve made. No matter how big (like deleting half the shared drive) or how small the technical challenges have been, these folks have come through with a professional precision uncommon to today IT environment.Moreover, they actively followed-up to ensure that my needs were met. What more can I ask? Bravo Team SCA!!Cortez Carter, IAPDevelopment DirectorThe Benoit Group

Mo
Review №28

SCA continues to provide Excellent Service. Over the years no matter how small or large the task, SCA fully executes each time. I am glad to have SCA on our team!

Th
Review №29

Excellent customer service! Also, Dustin was very knowledgeable and helpful!!! He is definitely someone I would use for future support.

Ke
Review №30

Anthony was super helpful with an issue I was having trying to show videos in my history class. Although the issue turned out not to be a tech issue, he was extremely patient and helped a less than super tech-savvy me understand what was happening and why. I appreciate speaking to someone who knows their stuff, but that also understands the majority of people they are speaking to dont get it! Makes me more likely to call in the future! Thanks again!

Ph
Review №31

Dustin did a great job getting my backup working. He has worked on several issues we have had and always does a great job.

El
Review №32

Nathan Bowman has been super helpful! He not only helped me with an issue I was reaching out for but another small one that came up in conversation. He was very patient, knowledgeable, and thorough. Prior to disconnecting, he ensured there was not anything else I needed help with. SCA has been wonderful to work with!

Ch
Review №33

Daniel provided great support in resolving my issues with Microsoft Office and Adobe. He resolved these issues quickly and asked if there was anything else he could help me with before we ended our call. I mentioned I also needed my local scanner setup and he was also able to resolve this issue on the phone as well. Thanks for your great help!

Ke
Review №34

I became locked out of my laptop after my pin stopped working. I called Southeastern Computer Associates and got greeted by a super friendly voice. I believe her name was Melinda. She listened to my problem and put me in touch with a technician who was able to jump right in and solve my problem.

Ca
Review №35

Daniel was very helpful and set up my replacement computer exactly as I had the previous one. He was extremely patient and even made a follow-up call the next day to ensure everything updated correctly. Amazing service!

TS
Review №36

Excellent service; did not take long to install programs. John was patient and courteous. Highly recommend.

Ti
Review №37

Each time I call for support on any of my devices I am always satisfied. The staff members resolve all issues quickly, and are very friendly. They are professional and responsive. I appreciate the fact they are patient with me every time I call, and willing to fix the issue no matter how long it may take. Great job SCA.

TJ
Review №38

SCA has been a valued partner of ours for years. They are always responsive to our IT needs and inquiries. SCA also provides long-term system solutions to avoid similar disruptions in the future. They are dependable and highly recommended.

Th
Review №39

Brandon went above and beyond to help me when I was in need of desperate help. He made my life as a learning coach/teacher and parent a lot easier I spend a lot less of my time trying to submit documents and print school documents thanks to him. I definitely recommend SCA and their team of professionals not only do they treat you like family they also quickly resolve your issue.

La
Review №40

Quick response and resolution to my IT issue. Dustin is always very thorough.

Ho
Review №41

It is without hesitation that I express the professionalism and quality of service rendered from Daniel! He was readily available to assist all of us with technology issues and did so in the kindest manner! I appreciate how swiftly he resolved issues! Thank you for being awesome!

Ne
Review №42

SCA is always a great help; GA Cyber picked the best support for our systems, and Dustin is an EXCELLENT TECHNICIAN to the support company. Bravo!!!

ai
Review №43

This morning I was problems with my sons school laptop and Dan was amazing and patient. He walked me step by step on how to reset the laptop and get it up and running properly. He also helped with another issue involving my school issued hotspot. Thank you so much Dan!

Vi
Review №44

SCA has been our IT company for many years. I called on Tuesday toward the end of the business day and spoke to Melinda, who was very responsive and sent the issue to Jonathan. Since it was so late in the day, I expected a return call on Wednesday, but Jonathan immediately returned my call and listened to my description of the problem a co-worker was having with his iPad and iPhone. Jonathan called my co-worker and was able to walk him through all the steps involved in fixing the issue on both devices. My co-worker said Jonathan is a rock-star and is extremely patient - both of which I already knew! I have never been disappointed in SCA or any of the professionals. They always want to make sure their clients are happy.

ha
Review №45

Ms Melinda Shull is so helpful and kind. She help with everything and gave extra suggestions which I loved.

Da
Review №46

Dustin is courteous, knowledgeable and prompt. Easy to work with and always helpful.

Ke
Review №47

Dan was of great help to me, he was patient and very understanding. I felt comfortable talking to him. He was fast and efficient helping resolve the issue Iam very please with the customer service that was provided to me today. Thank You Mr Daniel!

Ro
Review №48

Anthony Clonts was wonderful today with the issue we had. He was so patient and kind .It is so good to speak with such great people at this company when we are having issues with the computer. Thank you for all you do and for just being there for us when we need you!

Mr
Review №49

Dustin was able to resolve my issue without making me feel crazy!! Very helpful and explained the steps I needed to do clearly!! He made sure I was able to access all programs needed before we ended the call!

K.
Review №50

Dan was very helpful to me as we worked to resolve my setup challenges. He was very patient and responsive to my phone calls and emails. He provided great service. Thank you so much.

Cr
Review №51

SCA staff has been responsive, helpful and patient. They communicate effectively and always help me to resolve even the most elusive technical issues. Theyve helped me recover work that I just knew was gone forever--saved me weeks of headaches and extra work! Im so thankful to have them as a part of our team. Special shout outs to Dustin and Jeremy for helping me secure my files!

St
Review №52

Love SCA! Dan, your support was so helpful today! They have always been supportive and stick with me until the job is finished. I had a meeting and couldnt be in front of my computer with him and he carried on without me. He fixed the issues and emailed me the updates with everything completed so I could work without interruption when I returned. Thanks, Dan!

Kr
Review №53

Josh and his team are professional, knowledgeable and quick to respond. They always go above and beyond and cover issues I dont think to consider when Im initially asking for help. Thanks so much!

Ch
Review №54

We use SCA at Georgia Cyber Academy. Earlier this year, my laptop quit charging. I called the helpline, and the person I spoke with was very helpful and got a new laptop delivered to me ASAP! The whole process was super easy and low-stress. Thank you!

Mi
Review №55

Ive used them for roughly a year now. They have provided great equipment and outstanding support. Im looking forward to continuing to work with them for many more years.

Br
Review №56

I love the SCA team. No matter what my issue is they always resolve it in a timely manner. I have had in person interactions with some of the team and they are always professional and knowledgeable about anything I may need support with. When I have to call in for remote support they are always able to solve my issue quickly and efficiently. Thank you SCA for taking such great care of our school.

Do
Review №57

Great replacement of computer was fast and easy.

Da
Review №58

The tech team is always ready and willing to help resolve every issue. They are timely, knowledgeable, and dependable. I was experiencing difficulty on some online sites, and Dustin Long did a great job assisting me by immediately resolving the issue. The assistance SCA provides seems effortless, and they get us back up and running every time. Thank you Dustin and SCA!

Ca
Review №59

The care and professionalism this team show is amazing. They always resolve my issues in a timely manner. I am glad they are part of our professional team.

Ja
Review №60

Edit on 1/8/21: Dustin did an excellent job of pinpointing my problem and providing me with several solutions to help my computer stay connected to the internet. Thank you for making tech support stress free!Every time I have reached out to SCA for help, I was treated with respect and kindness. They dont act like you are stupid for calling in with an issue. They are quick and helpful, and they even like to joke around sometimes! That makes the whole tech issue situation a lot better.

KE
Review №61

Joseph corrected a problem that I had encountered with another situation and has sent a corrected return labels to me for the items that I have. SCA has been great with being a supplier for testing equipment for the schools at end of year testing all over the state of Georgia. Thank you for your help and understanding and allowing the vent.

Ch
Review №62

SCA provided superb tech support and response time was excellent as well. The SCA Tech support was knowledgeable and explained what could have caused laptop to freeze up. Was able to determine what the issue was and resolved the matter expeditiously. Excellent Tech Support!

Ki
Review №63

Dan was very courteous and professional. He walked me through the troubleshoot process, and then after that didnt work, he created my ticket for a reissue of technology. Everything was clearly explained and he was very friendly.

Se
Review №64

I have worked with SCA several times, most recently with Alex. Alex was great to work with and provided a lot of valuable suggestions.Thanks!

Ka
Review №65

SCA provides superior tech support. They have called until they get a hold of me when I submit a ticket. They do not rush through resolution of an issue. AND they are downright good people. It is a pleasure to work with them!

Jo
Review №66

I met Joseph today about the returning of my computer to GCA. This gentleman was very knowledgeable about everything he told me to do, but what was more impressive was his candor he was very patient and listened to everything asked of him, thoroughly enjoyed speaking to him, 5 stars for sure.

Je
Review №67

Josh and his team have been very responsive and helpful. Any time I have needed support, they are quick to respond and were immediately able to support with resources and tech support. Thank you SCA for being so efficient!

Ma
Review №68

Josh Bowman knew exactly how to address and correct the technical issue I was having. He was professional, extremely knowledgeable, and timely. I had a response within minutes of my ticket submission! Excellent. Thanks, Josh!

Mi
Review №69

Thank you to SCA for helping resolve any and all computer issues! Special thanks to Josh and Jonathan for quick response times. I appreciate all that you do!

Do
Review №70

Bryant Dixon was very professional and well equipped to take care of all of our technical issues ! I am so grateful to be up and running successfully! Thank you so much!!

C
Review №71

Dustin Long demonstrated excellent customer service skills. He was very knowledgeable and professional. My technical issues were fixed in a timely manner. Thank you Dustin!

Cy
Review №72

Joseph was very helpful and awesome with taking care of my issue and he waited until I receive the email, if I have any problems.thank you so much

Ne
Review №73

Yesterday, Kingston (Autism Spectrum) was stressed out because he had submitted the survey, but received an email stating he had not. On top of that, his equipment crashed, which blocked him out of class.Daniel Kleimon Solutions Engineer, was so helpful and patient as he walked us through the Power wash process.Thank you, Daniel!Kindly,Lynnetta / Kingston Shamery

Sl
Review №74

Joseph was truly amazing. He listened to my issue and provided empathy, and also gave me a great laugh which is truly needed at this time.

Je
Review №75

Joseph was outstanding! Problem solved in less than 5 min. Friendly - peoples person in a technological world. Thanks!

To
Review №76

Every time I have called the tech support was great!My problem was handled in a timely manner.Mr. Todd

Bu
Review №77

Best Tech support! Their friendliness while assisting you makes them stand out head and shoulders above the rest.

Ta
Review №78

Joseph was very helpful and pleasant. He was able to solve the issue quickly and efficiently.

Va
Review №79

SCA is incredible! Support is phenomenal! Engineers are responsive, informative, patient, and extremely helpful! I am beyond pleased in working with SCA! Thank you for being such a superb support to our virtual school operations!

Ka
Review №80

SCA provided my school district tech support. The team is knowledgeable and always ready to respond. They have managed to distribute SOooO many laptops to our new families who are virtually learning.

Ju
Review №81

The SCA folks are 100% professional and a pleasure to work with.

Ro
Review №82

Josh and Jeremy seems to help me all the time. Yipee! I have never had a anybody to not help me with any concerns so KUDOS to Everyone! You Guys are the BEST!!!!

St
Review №83

Joseph did a tremendous job of fixing our problem with the printer assigned to us. He was quick, efficient, and professional. Thanks, Joseph!

Le
Review №84

SCA is always there to help when I need it! They are always friendly and helpful! They even went above and beyond at an in person training to provide me with a mouse when I left the receiver for mine at home. Great customer service never goes out of style! Thanks SCA!

Je
Review №85

SCA has done an excellent job for our school. Easy to work with, quality equipment. No complaints!

Ta
Review №86

Josh was quick to answer my questions and did a great job being respectful. He is always willing to help!

Ta
Review №87

Thank you Dan for helping me so quickly! Dan is always so helpful and friendly. Hes patient with me as he gets me back to work. :)

Ni
Review №88

Excellent and knowledgeable help! Quick response and I love the follow up they do to make sure the issue was completely resolved.

Da
Review №89

Joseph did a great job and helped connect to the network. Never could have done it without you!

Me
Review №90

SCA is always professional and friendly when talking on the phone. They are easy to get into contact with and do not quit until the problem is fixed. Having SCA available has made my life so much better. Thank you to your wonderful staff for all of your help! Shout out to Jonathan Witherspoon for being the greatest and most patient tech support Ive ever had.

Mi
Review №91

It is never a good thing to have to reach out to technical support, but I have had to do so several times recently, and Dustin Long at SCA has been incredibly helpful. He is patient, explains everything until I understand it, helps me figure out what can be done and what needs to be done, and he has been quick to respond and make sure I am equipped with everything I need. I am grateful to have a team like his, and Dustin specifically, serving our organzation!

Je
Review №92

SCA has THE best customer service!! Their technicians are knowledgeable, helpful, and patient. They always have positive attitudes and a sincere desire to help!!! Thank you to the entire SCA team!

Mi
Review №93

SCA is quick to resolve any and every issue reported in a highly professional manner. It has been the best tech service we have had at GCA!

La
Review №94

Our company uses SCA and their support department is superb! One call and the person that answers solves your problem, usually in a very few minutes. I spent more time frustrated trying to solve it myself than it took him to solve it. HIGHLY recommend SCA!

Ha
Review №95

I have worked with SCA for over 10-years++ and have always been satisfied with their professional and caring staff. The company has grown over the years but their clients have never felt growing pains. I highly recommend SCA. Thank you.

To
Review №96

Daniel was very helpful and patient. I would recommend him to anyone needing tech services.

Co
Review №97

Everyone Ive worked with at SCA has done an excellent job getting back to me in a timely fashion and helping me resolve my issues!

Yo
Review №98

Every time I have reached out to SCA with an issue their response has been prompt, professional, and friendly. Their customer service is second to none and I truly appreciate their fast response time.

Sh
Review №99

Great team of guys! Theyre always professional and responsive when I call with any hardware questions.

Fe
Review №100

SCA has always responded promptly to any concern and follow-up on issues as needed. Great Job!

Information
100 Photos
100 Comments
5 Rating
  • Address:3715 Northside Pkwy NW Building 100, Suite 500, Atlanta, GA 30327, United States
  • Site:http://sca-atl.com/
  • Phone:+1 678-837-3954
Categories
  • Computer consultant
  • Computer repair service
  • Computer service
  • Computer support and services
  • Computer wholesaler
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Service options
  • Online appointments:Yes
Highlights
  • Veteran-led:Yes
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