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Landing Square
3378 Greenbriar Pkwy SW, Atlanta, GA 30331, United States
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Landing Square

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Ki
Review №1

The staff is very unprofessional. We were told we would be getting an upgrade unit when we applied and everything that comes with it. When we moved in it was nothing like we were told (by Gale Ferguson) it would be. We decided to make the best of it but found out there were a lot of different issues that needed to be fixed and brought it to their attention and was assured that it would get fixed. They say anything to get you off their back when you have an issue and the issue does not get resolved, you just keep getting the run around. We’ve had the same issues since move in (we moved in almost a month ago) and no one has reached out to fix anything. They were aware of us not having electricity on one side of our kitchen since move in, being that the day we moved in someone was still working on it. They assured us they would be back on Monday to fix it because it was the end of a Saturday business day and no one ever came back. We’ve seen multiple roaches, have made multiple service requests for all of our issues that have never been addressed. Our front door does not close completely, which is unsafe for us. One of our service requests were even ignored and marked as cancelled. They don’t answer the phone and when you go to the office they tell you they’ll write it down and nothing gets done. I would not recommend this place to anyone.

C
Review №2

I lived here for 2 years and absolutely loved my apartment no bugs or rodent issues the apartment was spacious and offered all the amenities one could desire, garden tub washer/dryer modern appliances one of the best units I have lived in as a renter. Ms Darlene was extremely helpful upon my move out, I had to wanted to have a walk through done with management before I departed as I kept my apartment in great shape for the duration of lease. Not only did Ms Darlene ensure I received my full deposit she even made sure she processed it less than a week of me vacating the unit. This has NEVER happened to me in my 15 years as a renter!! Thank you Ms Darlene you made made experience at Landing Square worth writing about and referring people too

Er
Review №3

Professional! Professional! Professional!I came to view these apartments on two separate days and the customer service was amazing! I’ve worked in customer service based environments for over 12+ years and these leasing agents have it down packed. They genuinely greeted me and addressed me as I walked into their office. They were very knowledgeable about the property information! Gale was my first time impression in my initial visit to the property! She greeted me and even apologized for the short wait while she wrapped up with another customer!My second visit to view a unit was with Deangelo. He quickly greeted me with a warm smile and professional demeanor. I could tell by his informative direct character that he will get things done. I do hope I get to work him upon making this my next home. His attitude was very helpful and put me at ease about potentially moving here!

Di
Review №4

My review is strictly based off of my experience with my encounters with DeAngelo. From my 1st phone call he was very attentive to my needs over the phone, I didnt feel rushed or like I disturbing him. He answered every question I had as well as gave me helpful options based on the needs I gave him. I made an appointment to tour however he was not in that day and unknowingly it rained that day, they were unable to tour me. However, after establishing a relationship with him via email, I just came in on my next free day, he kindly opened the door for me, showed me the model and allowed me to take my time, ask as many questions I desired and just made me feel extremely comfortable. I fell in love with the community (and based on other not so good tours in other areas )I also was very relieved I got DeAngelo.

Ca
Review №5

I have lived here for 2 years and have seen two different property managements companys which can be a struggle. While I did miss the previous property manager I can honestly say Ms.Darlene has always been pleasant and prompt when assisting me.I recently decided to relocate out of state for work and needed my rental verification expedited. Ms.Darlene made it her priority to have ot done within the hour.Thank you for always giving excellent service and respecting me as a valued tenant.

Fr
Review №6

Update 6/7: DeAngelo has been very consistent & reliable in helping me throughout the entire leasing process. He’s been nothing short of stellar in his guidance, professionalism, and attentiveness. He’s made this place feel like home to me before I even stepped foot in my new apartment. Believe the hype.I went in for my tour today & De Angelo was great! Very thorough with everything!

Gi
Review №7

I called a couple of times and Deangelo answered with such professionalism and kindness. He scheduled me for a tour (which I had with him today). He was patient, answered any questions I had, and made sure he did not give me false promises😊 He ensured he will keep me updated. He was very informative about the unit that I viewed. I look forward to making this my potential home. Thank you again!

Al
Review №8

Deangelo was amazing! He helped me with my tour and gave me all the info I needed. He was very straightforward about the complex. If you ever need assistance please request him. I loved his energy and professionalism.

Je
Review №9

My family and I received superb assistance when leasing an apartment for my daughter. Ms. Gale was so attentive and swift with handling all of the paperwork and fees that we were actually able to move in the day after. The apartments are also very clean and spacious. I would definitely recommend Landing Square! (5 stars)

Ch
Review №10

THIS REVIEW IS ABOUT Miss Gale, one of the leasing agents. She is AMAZING! From the moment me and my boyfriend stepped on the property, we were greeted with smiles, enthusiasm and knowledge. She has been patient with answering our questions and has also been VERY hands on with us during the application process and it is greatly appreciated. She is AWESOME

Mi
Review №11

To be continued… these are very nice apartments but they have a gnat problem and they need another garbage disposal. Also if you need anything done, be prepared to wait weeks to months to get it done. We have had 3 different managements over 3 years. This apartment complex needs stability and accountability from management.

Ty
Review №12

These spaces are great and DeAngelo was delightful! Thanks so much for your patience & expertise. You were a breath of fresh air on this daunting apartment hunt. You will be hearing from me soon!TyKecia

Gl
Review №13

OMG!!!!!! I love love love the manager at this property and I don’t even live at these apartments. Long story short I called in to talk to her about an issue that I had and she went above and beyond. Darlene is the best thing that has ever happen to Landing Square. Every time I called they answered which is rare because apartment complexes do not like answering the phone 😂🤷🏽‍♀️ But the manager helped and assisted the best way she could. If I ever move I wouldn’t mind moving to Landing Square.

Ja
Review №14

Ms. Gale was my leasing agent, she is amazing. If you are looking into making Landing Square your new home ask for Ms. Gale. The process was very seamless and fast. She was very helpful throughout my leasing process. I would definitely recommend her to anyone who is inquiring about this property.

Ci
Review №15

Horrible experience, unprofessional LEASING MANAGER. My elderly mother had an original move in date of Sept. 11 and they pushed it back to Sept. 16, my mother took this day off work and filled up her car ready to move-in. When we showed up, the leasing manager took the day off and stated she forgot that my mother was moving-in. They have a signed contract of the move in date being Sep 16, they did not give my mother keys because the manager claims they still havent replaced the carpets in the unit and cannot give an exact time of completion. Its beyond unprofessional and we will be reporting this to the BBB asap. No one deserves to be treated this way.

La
Review №16

Let me just start off by saying, first impressions are the best in any situation and it will tell you if something is good/bad for you. Ms.Gale is more than the goat but she made this process easy for me and she’s always in good spirits. On top of that the apartments are beyond beautiful and they have no problem answering all of your questions and concerns!

C
Review №17

Update: The new management is amazing! They are really ensuring that this property remains a great place to live! Darlene and DeAngelo are the best!The apartment is nice, however the staff is very unprofessional. They do not answer the phone. I moved into an apartment after having my move in date pushed back 2 weeks so they can get the apartment ready. Still had stuff in the apartment from the previous tenant. As told I was getting new appliances and the only thing new is the dishwasher. The dishwasher does not work. A/C doesn’t work and my ceiling fan doesn’t work. It’s going 3 weeks that I have reported this and it has yet to be fixed. If you move here make sure that everything works BEFORE you move in because they will not care once you’ve signed your lease.

An
Review №18

These apartments are full of it!!! I’ve been living here for almost 5 years now and seen almost 4 management companies go through it. This management is by far the worst! They put a sticker on my car that it will be towed because of no tags which my tags were clearly renewed but of course no answering the phone and worst communication ever. BEYOND TRIFLING.

Mo
Review №19

I toured the apartment complex with my daughter and was very pleased with the service of DeAngelo Brown. He made sure all questions were answered to our satisfaction. He made me feel very comfortable with my daughter living here, especially since I live out of town. The apartments themselves are very nice, and the amenities make it even better. I would recommend.

Le
Review №20

Ms. Gale is really the best. My roommate and I were having the hardest time with finding places that worked for us until we came across Landing Square. She made everything down to the experience of the application so easy and stress free.

Jo
Review №21

I appreciate the team and their efforts in assisting us during the pandemic. I do feel that the community can be the bigger challenge to be a resident here.The leasing office team is very transparent, helpful and flexible if you will work with them!

br
Review №22

DeAngelo Brown is very sweet and always helpful. i had a long term issue that i had to keep calling about, seems like there was a miscommunication between the leasing office and the maintenance team, once my problem got fixed it’s almost like there was one. No system is perfect but they do listen to you and they will try to get the job done as best as they can.

Aj
Review №23

Ive been living here for about a year and a half. The management wasnt always great but it has gotten better with time. Gale have been amazing! She have went above and beyond to help me and I appreciate her very much so. This have been my first apartment and I would say it has been a great choice for me when it come to what I was looking for. Just to name a few ... Its spacious, a gated community and quiet for the most part. I would love to live here way longer but there is a bug problem that wont go away. I dont know if its just my building or my neighbors but I can not take it. I just cant live with bugs but overall Landing Square is a great place to reside in Atlanta.

Ma
Review №24

Today I viewed a 2 bedroom 2 bath at Landing Square. The apartment was like coming home. But what really was impressive was DeAngelo Brown. Professional, Infornative, Positive, Friendly, and Engaging are adjectives that I would use to describe him. You hear so many negative comments regarding apartment staff employees. But every staff member that I came into contact with were pleasant, friendly and professional. Great job.

Do
Review №25

Spoke on the phone with Darlene and Dangelo both were super pleasant and I’m excited for my tour. But i have friends who lived here and i think this place will be best for me. Great area, beautiful and spacious love everything about it def a bang for you buck.

Er
Review №26

I love my new home. It really is the best for me and my family. I thank Mr. Deangelo Brown for working and being so patience with us. He is the best at his job and I will be telling others about this property. Issues I have he put in the work order to get it fixed

Sa
Review №27

Wonderful Property, very nice and welcoming leasing Agent DeAngelo Brown was very helpful in answering every question I had with no problem. I would recommend this property to others looking for a stylish new place to call home.

Sm
Review №28

I would not recommend this apartment complex to anyone! You can never get ahold of anyone in the leasing off. I’ve been calling the leasing office for over a month, multiple times a week and have only been able to get 1 person on the phone. I even left my information on their site for them to get intouch with me and nobody ever contacted me. So I was in town this past week and was trying to tour the complex mind you I called the leasing office while I was outside and got no answer. When I went inside nobody was in there beside a rep I’m not sure what her name is but she had no customer service. I told her I was trying to tour an apartment only thing she could say was I had to have an appointment. In which I explained nobody ever answers the phone so it’s no way to set up an appointment and I don’t live in the state of Georgia so I can’t just be running back and forth to view an apartment but she still was trying insist that I set up an appointment no type of curiosity or consideration. I will definitely not be back nor would I recommend the complex to anyone.

Dr
Review №29

I want to say how wonderful DeAngelo Brown really made my day. I can’t stress the tension I had but that calmness and reassurance of talking to him changed everything. He was quick to respond which we all know how most Consultants take days. I would definitely recommend Mr. brown to anyone. I needed that listening ear of my struggles but not judge me and that’s exactly what he did. Thank you!!!!!

Ke
Review №30

Definitely a good apartment to live in!. Great environment. DeAngelo was a great help.

Ay
Review №31

My spouse and I love love love this property and would love to move here . Feels safe and secure .Mr . DeAngelo Brown was very helpful and very detail . Convince us off the visual view.

Re
Review №32

You have been so nice to me. I appreciate it with all of my heart. The maintenance men did an awesome job.

Pa
Review №33

DeANgelo Brown was very thorough and made sure to give a great rundown of requirements and amenities

Ja
Review №34

I want to say that Ms. Gale is really really helpful!! My friend and I were really losing hope with finding an apartment to live in and Ms. Gale went the extra mile to make sure she helps us!!! She is really the GOAT!!! Cant wait until my tour and move in hopefully.

Gi
Review №35

I have been a resident here for almost 2 years and I love it. However, lately, when it comes to getting repairs, I cant seem to get no help. I have been trying to get the leak in my sink repaired for over 2 months and today, I have no hot water and I cant get in touch with anyone to assist me. I am not sure what is going on, but this is totally unacceptable.

Je
Review №36

I currently work for a vendor that services the Landing Square community and Darlene always gets me taken care of promptly! She is a Godsend :)

Ju
Review №37

I really enjoyed the spot. The housing and living space is fine, however the new community has changed and has become more noisy. Other than that, the staff is transparent and cooperative.

My
Review №38

Deangelo was great at assisting me in choosing an apartment. He was very thorough and polite.

Cr
Review №39

BeautifulCommunity.Mr.deangelo brown was very helpful, I fell in love with the community soon as I seen it

Ja
Review №40

I came for a tour, and D’angelo Brown from the front office was amazing! Answered all of my questions and gave an amazing tour very detailed and helpful! Top pick.

Su
Review №41

Big shout out to DeAngelo Brown for really being patient and understanding of the circumstance I was in! He has communicated with me very well to help me through the leasing process! I almost gave up lol Cant thank him enough, if youre interested in moving here, ask for DeAngelo!!!

Tr
Review №42

Thank you, mr.DeAngelo you was very helpful, have a lot of hospitality ! Very sweet and can’t wait to move in !

Ki
Review №43

DAngelo was very thorough and knowledgeable about the property and the process. Excellent location and well maintained property.Looking forward to joining the community!!!

Ta
Review №44

I’m in the process of transitioning to Atlanta from another state. The process has been quick and successful so far! The staff communicates very well and they are very helpful. I’m ready to move and see how the environment is in my new home

Sa
Review №45

I have been a resident going on 2 years, never have missed a payment or been an issue so this isnt some person thats on the verge of being evicted. Plain & simple: DO NOT MOVE HERE. The office staff is incapable of doing simple tasks such as work orders, maintenance will NOT do anything youll place in a work order until you have to physically go to the office, the management is over their heads because they switch them out month to month, & all the amenities they say offer, you wont be able to use them. Imagine you paying for a pool & exercise facility that you cant use, but most complexes have made provisions for that in a safe and effective manner. Dont spend your hard earned money on this place. I cant wait to end my lease and find a place Ill actually enjoy living at. DO NOT MOVE HERE. DO NOT MOVE HERE. DO NOT MOVE HERE.

La
Review №46

I’ve been calling to get more information about this apartment and every time I call someone picks up the phone and hangs up every time. It’s very unprofessional.

bu
Review №47

They don’t answer that phone for NOTHING. Very unprofessional…

Al
Review №48

DeAngelo Brown was amazing! He answered all of my questions with thoughtfulness and grace. He should be given a raise! A++ in my book!

Ro
Review №49

Everything went smooth! Brandon assisted me throughout the entire process and I have no complaints at all.

De
Review №50

I just wanted to thank Ms. Furgeson from the bottom of my heart for her assistance in getting me help with my utility bill. It was approved and paid!!! It was greatly appreciated during these tough times! I just want her to know she made my day. Heck she made my month.. Now I dont have to worry about my lights getting turned off. Nice and sweet soul.. Was very eager to help me!!

Sa
Review №51

I am hoping to move here very soon. While in the process DeAngelo Brown was very helpful. He also provided me with lots of information that I needed for the application, he was very professional and had great great 😊 spirit.Thanks A lot

Bo
Review №52

DeAngelo Brown was amazing! Great energy! Y’all should really give him a raise or a promotion or something!

Ap
Review №53

It was a great experience touring the apartment and meeting with Ms. Gale. She was very diligent and happy and is very professional and always willing to assist and treat you like with so much love.The environment is Safe, Beautiful, clean and well maintained as well and I love it! Thank you so much Ms. Gale you are so AWESOME!!!!

Ra
Review №54

Deangelo Brown and his colleague was THEE most helpful ever. I wasn’t surprised how professional they were unlike my current apt. Thank y’all!

Pi
Review №55

Came for a tour of their renovated two bedroom and two bathroom. D’angelo gave us a great detailed tour.

Ra
Review №56

OMG Can’t Wait TO GET IN THIS COMPLEX!!! Wow just gorgeous, DeAngelo was so kind to us while touring on a SATURDAY no less! Extremely motivated to start renting!!

Te
Review №57

I have been trying to contact the leasing office for over a week, inquiring about an apartment. I received one email, never received a phone call. I can’t seem to get through. I really live the layout of this apartment complex because I have visited a family member, however, I guess this is a sign telling me to look somewhere else because they NEVER answer the phone or call back.

Da
Review №58

Hey if you are looking for somewhere nice to stay apply at LANDING SQUARE, they are very nice apartments with a gated community, i did a virtual tour and everything looks great, if you have any questions ask for Mr. DeAngelo Brown, he is a great help and will give you what you need !

Ti
Review №59

DeAngelo is very professional and his communication is superb.!!

As
Review №60

Deanglo was very helpful he answered all questions that I needed answered definitely looking to move in soon

Si
Review №61

DeAngelo Brown was very helpful over the phone with helping me find an apartment I wanted to put an application in with!

Am
Review №62

DeAngelo Brown was very informative and professional throughout viewing the unit. Unit was beautiful.

As
Review №63

I want to thank Alice She is an amazing Assistant Manager. An made the process amazing an fast. Also these apartments are huge inside you really get your money worth everything is new an nice also.wash an dryer in units it a plus all the way around

El
Review №64

YAY !! Today is my move in day with this beautiful property!! I’d like to give a big shout out to DeAngelo in the leasing office . He made my move in process SUCH A BREEZE, very fast and professional. Definitely a pleasure !!

Na
Review №65

DAngelo Brown gave my tour very helpful!

Ja
Review №66

DeAngelo Brown great customer service very informative 100% recommended

O
Review №67

This place is amazing, the staff is very professional.Darlene and her team are very friendly.

Ta
Review №68

DeAngelo was amazing very informative and helpful. Alot of amenities and gated.

ti
Review №69

Maybe I’m dialing an incorrect number. No hasn’t answered the phone in weeks.

ja
Review №70

DANGELO answered with such a great attitude. Its rare. He was very patient and detailed. Cant wait to move in

Th
Review №71

DO NOT MOVE HERE AFTER TWO DAYS OF LIVING HERE SOMEONE BROKE INTO MY PLACE AS I WAS SLEEPING. I lEFT CAME BACK THE NEXT DAY AND SOMEONE WAS LIVING IN MY APARTMENT. APARTMENT 3109 DO NOT MOVE HERE!

Ge
Review №72

Called today spoke to ms Gale information giving was Good and she was very helpful Im ready tomove in..

Ja
Review №73

DeAngelo Brown was very helpful and knowledgeable. I look forward to possibly making this my new home because of him.

Mi
Review №74

DeAngelo Brown was very patient and helpful throughout my entire process as well and always responded back

Ta
Review №75

I’ve lived here for 5 years and have had a pretty good experience overall. The current management has been extremely with the latest issue I had. Thank you Ms. Ferguson and Ms. Daniel!

De
Review №76

I called in yesterday to inquire about a 2brd 2bath and DeAngelo was such a great help. He was very patient and welcoming over the phone. I highly recommend working with him if you’re looking to rent here. He is very professional and people -oriented. Thank you again.

Ch
Review №77

Looking for my first apartment... This one is at the top of my list. Gated community, and washer & dryer included. Alex was a great help

Ri
Review №78

DeAngelo Brown helped me through the process and made it really easy for me! I heard about this apartment from a friend and it’s reassuring to talk to someone helpful like DeAngelo. Thank you!

Na
Review №79

Deangelo brown was absolutely awesome cant wait to move in

Na
Review №80

Deangelo was such a great help at the leasing office.

Mo
Review №81

I had a great tour with Deangelo, he gave out great information and was super nice! Property looks just like the pictures

An
Review №82

Ms. Gayle provided excellent customer service from start to finish, and was very patient. Apartments are very pricey as a former tenet I never paid that much for a 2 bedroom.

Al
Review №83

D’Angelo gave us a tour of the property today and proved to be very knowledgeable. I am very impressed with the new management and feel confident in applying to be apart of this community.P.S. - D’Angelo should do video tours, his energy is great and he knows the floor plans like the back of his hand 👏🏾

De
Review №84

DeAngelo Brown was very helpful with my apartment search!

Ma
Review №85

Called landing square, spoke with Gale. Truly appreciated the customer service, and office staff energy. What a great management change!

Al
Review №86

DeAngelo Brown was excellent in assiting me with applying today

Sh
Review №87

DeAngelo is awesome! The tour and showing was very nice and informative! Can’t wait til move in day.

Ju
Review №88

I just want to say I absolutely love this property. The floor plans are amazingly spacious and the staff is super nice. I spoke with Carla and she was so professional and caring about meeting my needs. The leasing staff was also very pleasant and inviting. This is how an office should be ran! My only issue was I needed a much larger floor plan...more like a 4 bedroom. But if I was living alone, this would be the ideal place. I will recommend this place to any of my friends in need of a place to call home.

aa
Review №89

Extremely Professional Team! Im So satisfied with the staff especially Ms. Ferguson

Ro
Review №90

D’angelo is great! I didn’t have an appointment and he took care of me immediately!

Ni
Review №91

I had the pleasure of speaking with Deangelo, he was very polite and understanding of what my wants were and provided me with helpful information about landing square. Thank you.

Do
Review №92

I talked to Leasing Consultant DeAngelo Brown, in getting a place there. DeAngelo Brown was very friendly and professional. He made sure I got a nice apartment and made sure all my paperwork was filed correctly. DeAngelo Brown is great Leasing Consultant. I am glad I was able to have the chance to work with him in getting my place. Thank you DeAngelo Brown, you are very great worker, outgoing positive young man, who does his job. We need more people like that in these kinds of position. Keep working hard DeAngelo Brown, you got man. Thank you for all your hard work and dedication. Have a bless day.

WA
Review №93

DeAngelo was amazing showing us the apartment. Our tour was great and the unit was beautiful!

Mi
Review №94

Ms. Darlene and ms Alex was great for the move in process everthing went smooth. Great customer service

De
Review №95

Thanks DeAngelo Brown just beautiful!!

Au
Review №96

D’Angelo was very helpful he explained it was different options such as the balcony, sunroom etc. I will be applying because the customer service was indeed awesome.

Ca
Review №97

Safe and quiet community. Management is awesome! Shoutout to Alex in the office. She is amazing!

Ma
Review №98

I’m just trying to figure out why I can’t get these people to answer the phone, or return a call from the multiple voicemails I’ve left numerous times..... can someone offer some advice on that please??

Ni
Review №99

I have enjoyed my experience living at Landing Square so far. I have been here since May and the Manager (Carla) and staff are always helpful. I know the office gets busy sometimes but I can always get through when I call. My apartment was nice and clean when I moved in. My neighbors seem happy as well. I am not sure what others have experienced but I plan to stay until I purchase a home. The location is too convenient to pass up. Plus the community is quiet at night.

Me
Review №100

Avoid this place like the plague! The new management company, Dayrise Residential, took over in December and it has been a nightmare every since.1.My apt was recently broken into and my door could not be locked. I reached out to the office staff and maintenance on 3 separate occasions and nothing was done. Finally a week later after leaving an unsavory voicemail someone came out to fix my door.2.My A/C has not worked properly in months. Ive submitted countless work orders only for nothing to be fixed. Its currently 82 degrees in my apartment and the office staff is nowhere to be found.3. The gate has not worked since the new management company took over. 6 months of any and everyone having the ability to come and go as they please. I moved into this complex because it was gated and gave me some sense of security, however, that is no longer the case. But i put money on the fact they are still marketing this place as a gatedcommunity.4. NO ONE is ever in the office to assist you. this is prior to COVID19 also, so the pandemic has only made contacting someone that much more difficult. Theyve had a recording on the lines for over a week saying the phone service is having issues. So if youre not open and you arent taking calls how are you possibly assisting tenants?5. The trash issue is beyond me. They lock the dumpster and then piles of garbage pile up which as attract numerous stray cats and rodents.I WOULD NOT RECOMMEND ANYONE STAY HERE! GO ELSEWHERE AND SAVE YOURSELF THE HEADACHE

Information
74 Photos
100 Comments
3.6 Rating
  • Address:3378 Greenbriar Pkwy SW, Atlanta, GA 30331, United States
  • Site:http://liveatlandingsquare.com/
  • Phone:+1 404-346-3737
Categories
  • Apartment complex
  • Apartment building
  • Apartment rental agency
Working hours
  • Monday:9am–6pm
  • Tuesday:10am–5pm
  • Wednesday:Closed
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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