We have been a customer of Bay State for 3 years and suddenly they started missing our business with their pick ups. I called to let them know that my dumpster is completely full and they have not come to pick up for two weeks. They didnt care and just said they will pick it up next week on the normal weekly pick up time- which again they have missed for two weeks. In the meantime trash is piling up at the back door. I cancelled my account and they said they will be charging cancellation fees despite the fact I am cancelling due to the fact they are not performing the services I pay for. Completely unacceptable- Owner of Premier Martial Arts Haverhill, KC Godin
I use Bay State all the time for my home improvements and business. They are always nice, helpful, and caring. They always respond in a timely manner and answer any questions I have. I highly recommend!
Highly Reccomend as a place of employment as well as a customer. Ordered 2 roll-offs this summer couldn’t be happier with service, price, and appreciation (got a thank you card mailed to me, and I work their) Disclaimer: I work at Bay State and can say I feel the same appreciation as an employee. Great owner. Great culture. Great Team of drivers and Office staff. Awesome place!!
I rented a dumpster, and told the person in the phone I only wanted it fir one week. Made sure I called on the day it was supposed to be picked up and they confirmed. Got a bill for an extra 4 days of rental because that’s how long it took them to come get it.
They love to annually increase the price. They are the Comcast of the dumpster world.Update: They lowered our pricing and explained their audits after my negative review.
I have had a dumpster and recycle dumpster serviced by baystate for years now, and while weather or holidays may change a pickup here or there, i am never left without service. the one day a truck breakdown caused me to almost have to go through the weekend without being emptied, the owner called me himself to apologize and sent out a truck on a saturday. need i say more about why i continue working with them? have used for multiple roll off rentals and because they are a small business that you can work with they always make it easy and have even ignored the rental price and just charged me for the disposal of roll off. i delt with 3 large disposal companies before baystate and there is no comparison.
Highly recommend Baystate Disposal! Great price, quick drop off and pick up and great customer service.
Great customer service and a hard working team that meet the demands of the industry.
Great group of people that work here. Highly recommended!
I have used Bay States dumpsters many times before for house clean ups and I can say that they have genuinely great service. The owner and employees will all work with you and give you amazing customer service! Go bay state!
Bay State Dumpster Rental has the best service and price around. Give them a call today.
Mhmm great service