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Lava Nail & Spa
2025 Congress Pkwy S, Athens, TN 37303, United States
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Lava Nail & Spa

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Be
Review №1

The lady was rude. I asked could she do my nails the way it looked in the picture I showed her. She said yes. Not like the picture. The anchor looks like it was drawn on with a pink sharpie. I asked could she make it thicker, more noticeable. She said no. My daughter did a better job on her first time then this lady I paid $50 to do it. Wont go back for sure.

Sa
Review №2

Somewhat nice but I told the tech that I needed stronger nails for the job I have and they cam off at 1 1/2 weeks :((

Mo
Review №3

The employees here are very nice to me! They always make sure they wont hurt my hands with their tools. They always apply the products onto my nails gently. My nails are treated like a work of art!

Ch
Review №4

My daughter just went to have her nails done from there and not only were they rude (the male tech) they completely ruined her nail. Then once she spoke to someone else about the situation she yelled at her because the picture of the design was on her phone which was in her back pocket, that is when the male tech snatched her phone FROM HER BACK POCKET of her jeans. And she paid 51 dollars for this. I DO NOT RECOMMEND

Me
Review №5

I love lava for a pedicure. Iv gone a few time with my husband and father and we all have bad ruff feet and always walk out with baby smooth feet. The photos was taken almost 2 weeks after my pedicure.

Ke
Review №6

Nice place. Very clean.

Br
Review №7

Great place . Friendly people.

Li
Review №8

Courteous and fast service .love my nails

Sa
Review №9

I go to this place once a month and have always received good service. But the guy in chair #2 is always very rushed and rude with poor quality nails. Today that was unbelievably worse. I’ve never in my life received such poor quality service. My nails look awful and I will be going to get them redone somewhere else as soon as I Possibly can. I will not be back.

Am
Review №10

One of the best places in Athens to get your nails done. They are fast with great quality outcomes.

Sh
Review №11

I just needed a fill in and I was charged $61 for the gel paint and fill in. My left thumb nail is a lot thicker than the right smh.I’ve had these nails for not even a week and they are now lifting

ka
Review №12

My nails were ok I had to get replaced after 2 weeks because they were about to come off but my sisters nails came off in a week an I paid 140$ hers was more Idk why couse we got the same thing done but I was very mad about that an he nails were awful looking has spots where no paint was but mine were ok just not stuck on good

Sh
Review №13

Last time I was there, I said I’d never go back. I did today, and it was absolutely the worst pedicure I’ve ever had. I got the Luxury pedicure and it was horrible. The service was lacking in all areas.... water was cold, no massaging, no dead skin removal... He was very rude and I felt like I was putting him out by even being there. A 5 year old could have done a better job! Never again!!!

Sh
Review №14

Super friendly.

Da
Review №15

To expensive cost me 71$ for fill in

Mi
Review №16

I went in on a Friday afternoon with my sister and best friend to each get a pedicure. My friend and I had two different people so our feet and they seemed to be great.My sister had someone different, an older man with longer, lighter hair and leather boots on. He was very rude, unprofessional and just plain hateful. My sister used the Google Translate for when this man was talking to his other co-workers and turns out they were calling her a B****, and just being mean. I will not go back, I will not recommend. If that’s the way you treat customers, you’re a disgrace.

Ch
Review №17

I got the pink ombre nails and they turned out gorgeous! Amy did a terrific job!

Ti
Review №18

I had the dip powered done and I love it! They was very nice and friendly me. Didn’t really have to wait at all and I was a walk in

Ma
Review №19

I only had my nails done in the dip. Ive had it done at other salons and never had this happen. My dip was so thin that is started chipping away at day 7. So after the chipping got worse I just fulled it off with my nails. That was insane becasue you should have to soak the nails to get it off. I will never go here again. 35 dollars throw away.

Re
Review №20

Great service an friendly!!

Sa
Review №21

Mixed feelings. It wasnt horrible, but also not what Im use to. My normal salon before moving, which was in a bigger city, was cheaper than this place for the services offered. I hate that smaller city salons are still using shavers for pedicures... Better alternative out there. And when I refused the service, I got dirty looks. Employees were yelling at each other and one customer claiming she was wrong....I would have left, but she stayed. When paying, the total was $1 more than on the price list. But I got charged $1 for lava nails. No clue what this was....I brought my own polish. Also smelled like cigarette smoke. Wont be returning to this place.

Je
Review №22

I truly hate the way my nails look . I paid $45 and. Truly enbarrised to let anyone see them. Money wasted so unsatisfied

Mi
Review №23

May was unprofessional twisted my arthritic fingers & caused pain in my hands used stickers instead of art.Was not happy with my nails & kept going up on the price every time I used them.I will not be going back.

Ge
Review №24

Even though I was a walk in and they were busy and understaffed by 2 people, they still took care of me quickly. They were very friendly and not over priced, in my opinion. $45 for a full gel powder set with polish. Definitely recommend this place.

Cr
Review №25

It was a great experience. Staff was friendly. I havent compared prices but seemed the price was little to much for me, cuz I would go more often if I could afford it. It was worth its money I suppose

Am
Review №26

I used to go here but after the experience I had on Friday I will never return. The guy at table number 4 needs to be fired. He has messed up my nails every time he does them. On Friday he yelled at me for watching him do my nails and told me to look somewhere else. My nails were not square at all and that’s the way I like them. He burnt me more times than I have ever been burnt. And also I felt like he was going to break my fingers! Please people don’t waste your money here.

Le
Review №27

I was a walk in and i signed in and the lady asked me if i could wait i said yes and waited for about 30 min till they got done with the other person, the lady stared on my full set of acrylic nails she was nice and the total came out to 27$ which isn’t bad at all for a full set i normally pay 40$-45$ she did a good job on them, i would recommend this place if you are in athens..

ti
Review №28

So many people have given so many negative reviews here, I had to share a positive experience. I came in as a walk-in for a pedicure and happened to get taken back right away. Everything went well and everyone was nice. My pedicure was pleasant and I had no issues. I will be coming back.

Sh
Review №29

Love the powder dip. It makes my nails very strong. Amy did a great job.

Ta
Review №30

Best place for pedicures!

Au
Review №31

Went in to have my nails done normally where I go they stay on a couple weeks and still look great so I was expecting the same the first time here. The color started getting weird clear coat spots not sure what was wrong so I looked over it and assumed it was something with the color . So went back a second time hoping if I did something different then the previous it would turn out better. So went in they got straight to me no wait it took 2 1/2 hours then when they was done It looked good but was the opposite color i picked out so i looked over the time it took and wrong color . Not 48 hours the entire top part of my nail came off and the fake nail is still glued on so its obvious i did not break it . I paid $55 and that was pretty expensive for 48 hours .

Ap
Review №32

I went on Tuesday after work to have my nails done by Tuesday evening they were chipping. Friday when I got back in town 6 were broken or chipping. They fixed them for free...less than 24 hours later they are cracking and chipping again! I will drive the extra to Cleveland to have my nails last me 3 weeks with out breaking and chipping daily!I was told not to go and I did..shame on me! Im only out $50 and will be 3 trips for nails in 4 days..

S.
Review №33

Im very satisfied with the work they do there quick n my nails n brows look great kind staff I will be back again

Da
Review №34

I had a manicure & pedicure and lip waxing. She did a nice job the place is clean and well decorated.

Ev
Review №35

Im giving three stars because the people were very nice. But I do not recommend getting your nails done here. I had gel polish put on Feb 9th and it was flaking off with in a week.

Da
Review №36

First time pedicure, will definitely be going back!!

Am
Review №37

Nail techs were great to my daughter and I, but the receptionists attitude almost made me walk out. I would not go back

pa
Review №38

Tomlinson is the best

Ch
Review №39

It was 15 minute manicure. Worst nail painting I’ve ever received. I left very disappointed!

Se
Review №40

I use to love going here but now I will never go back they are the rudest people ever tried to have a girls day with my mom and my cousin for my birthday and he was getting loud with me because they couldn’t get all three of us at the same time we didn’t care to sit there and soak our feet till someone was available but apparently he wasn’t having it and neither was I and we left

Ki
Review №41

It should have been a warning sign that it was so empty when I walked in. The pedicure was beyond basic, No trimming or shaping of my nails, and the polish was messy. The manicure was even worse, he missed entire sections of my nails until I pointed them out. I left with almost as much polish on my skin as on my nails!! I immediately went somewhere else and had them do a polish change. Don’t waste your money here.

Al
Review №42

Was not happy with Lava Nails! I usually have great service by one lady there. Most of the other employees have bad attitudes, and do not act as if they want your money! The lady I got today was rude and did not act like she had time to deal with me. My nails are not shaped good and way too thick, because she hurried to do them. There was no one else in line behind me, so there was no reason for her to rush. I do not like to spend $40 on nails that I do not like. Simply not a good experience.

Fo
Review №43

I walked in to get a pedicure. I asked for something specific. They said they couldnt do it, and then refused pedicure. Finally, I said, I u understand, all I want is a regular pedicure. He agreed. Then tried to feed me incorrect information of what would happen when I have had this done before but in Cleveland and Georgia. Get with it Lava nails and learn about fake nails. Dont try to send me to Walmart to buy the nails. The only reason they get a 2 is because he did the pedicure and I didnt have to wait. Your tip is customer satisfaction and service.

Ti
Review №44

Should’ve known they wouldn’t be anything great when i walked in and they were empty! i just simply wanted gel polish on my nails and they acted as if i was too much to deal with, raising their voices and being hateful. i was astonished at how bad they treat their paying customers! i never leave bad reviews anywhere, but this place deserves it! it’s a great location and seems like they have the right ideas, just terrible attitudes.

Li
Review №45

Not only is the lady at the front desk (on the right) one of the rudest people who Ive ever been in contact with in retail... And not just sometimes but every single time Im there. In addition they over charge and I literally broke a nail I paid over $50 for within less than a week and they charged me five more to fix it. Literally they have no idea what customer service is which is prob why its the only place in town you dont have to wait to get in because they are so terrible. I have gone back because they do a good job but their customer service is why I will never go back here. They have no care for people only money. It is just not worth being treated so terribly.

li
Review №46

Great service

Ge
Review №47

Thank you Scotty for making us laugh. You did a great job. See you in a few weeks.

Er
Review №48

Really good there. Ask for John.

Me
Review №49

Terrible service, rude employees. I have been going to lava since they first opened faithfully. However the last few experiences have been awful! I hope some of the employees can learn some common courtesy and respect for their customers or they are going to lose more.

pa
Review №50

Customers service is horrible they act like you are bothering them. I drive to Cleveland at Zen. Lava Is set up the nicest in athens have wine, water, drinks, but they dont offer it. The guy smokes sits down not washing his hands. The same day nail broke off.

Ma
Review №51

Absolutely worth every penny....excellent service...friendly and efficient....Im hook3d

Ma
Review №52

Great place to get your nails pampered...they last a long time. Nice clean friendly service

Ma
Review №53

Great service! Very friendly and not bad on prices!

Ju
Review №54

I have been going to lava nails since May every two weeks to get my nails redone. They always did a good job until my last visit. I have received a different person each time, and they always do the same thing and try to make conversation also. The last guy who is usually at table 4 did not. Typically I’m asked how short I want my nails and how I want them done. When I walked in I had a picture of what I wanted done or similar to it. Plus I wanted my nails shorter. He did not ask and did not do half of what the other nail technicians did.

Co
Review №55

Great experience today getting gel nails applied and a gel manicure. It was fast and very well done. Thank you!

Er
Review №56

I took my mom there to get a pedicure. The lady doing my moms toes was rude from second she walked up. we received very poor pedicures too. Just polish and wash.Not worth the money. They obviously dont like their jobs. I can find a place who does.

Sh
Review №57

Very friendly when doing your nails nice atmosphere and staff

He
Review №58

Fast friendly service. Was very pleasant & professional.

Ay
Review №59

I went there on a Monday and it’s only been a week and a half and my nails are already chipping and one has came off this will be the last time I will go

ka
Review №60

If i could Rate zero stars I would.. Ive been here a couple of times and those times they have been extremely rude!! All of them even the boss!! They are so rough and so carless if they hurt you or not! They all talk about you in their language. So unprofessional and rude! Will never go there again

Te
Review №61

Thomson always does an excellent job and is very kind!

Cy
Review №62

Get my nails done here all the time. Would recommend Thompson.

An
Review №63

Scott takes excellent care of my nails every two weeks!

Ch
Review №64

The rudest people that has ever done my nails and eyebrows! Definitely won’t be back!

He
Review №65

I usually go to DaVi nails but Lava was recomended to my daughter so we gave it a try. We both got the dip powder and I was excited because they offer more powder colors than DaVi. First the nail tech was rough while filing my nails they are still sore two days later. Second they look like a bubble (not sure how to describe them). When Ive had them done at DaVi they look natural, most people think theyre my real nails. Third we were the only ones in the salon with an hour before they closed. The nail tech rushed me telling me my nails were good to go. I didnt feel like they were but left anyways. Should have stayed because they were not. Wish I had stuck with what I know and like.

za
Review №66

Wife got her nails dine here and loved them. Priced are a little higher than some other placed but from what I can tell, so is the quality.

Ha
Review №67

THIS PLACE IS TERRIBLE, DO NOT WASTE YOUR MONEY. My friend and I spent $70 a piece here to get our nails done. It hasn’t even been two weeks and all of her nails have fallen off and three of mine have broke off and it was excruciating! I called to talk to the manager or WHOEVER it was because they didn’t even give me there name, and they told me I can come back in and I have to pay to get them fixed!!!! IM A STAY AT HOME PREGNANT WOMAN. I DONT DO ANYTHING STRENUOUS FOR THEM TO BREAK OFF SO PAINFULLY!!!! They told me it was my fault and that I should have been more careful, and that no they weren’t going to fix or refund me. My fingers are in so much pain it’s ridiculous. I REPEAT, NEVER EVER EVER GO HERE. THEY WILL RIP YOU OFF, YELL AT YOU, AND HAVE TERRIBLE CUSTOMER SERVICE.

Ch
Review №68

They were the rudest people, I asked for a leaf and I got a starfish 🤦🏼‍♀️ Don’t waste your money here !

Sa
Review №69

Always quick and very professional nails look great

Ka
Review №70

My husband and I came in today to kill sometime. We are from Indiana and get pedicures regularly. We came to this place to try them out but it was awful. First they laughed at my husband because he was getting a pedicure and men dont do that apparently at their salon. They went to deep when removing his callouses. I had a manicure, they didnt direct me to there polish choices just asked me if i wanted clear and then when i said i wanted pink he just randomly picked one. The workers didnt say two words to eother my husband and i

Wi
Review №71

Loud, and rude workers. Not at all spa like. I would not ever go there. The owner is very rude, arrogant, nasty. She does not care about her customers.

Er
Review №72

I have been here several times. Each time I received only mediocre service,but after my last visit I will never go again. I went there only wanting a fill in, when my nail tech told me she would not give me one and said I needed a full set, even though I told her I didnt want that. She was extremely rough while filing my nails, and was extremely careless while applying the acrylic. So careless, that the acrylic seeped off my nail bed onto my skin, and when I put my hand under the blue light my fingers began to burn as if they were on fire.Ive never ezperienced pain this excruciating while getting my nails done. When applying the polish, it was applied so thick you could see the brush strokes, and even after I asked her to fix it, you could see how uneven it is. This place is over priced, sloppy work, and everyone there is rude.

wi
Review №73

Thompson the best yet

An
Review №74

Below average nail salon would rather smoke than do nails should not have to wait for him to smoke and not wash his hands before he wants to start

Bi
Review №75

Seems a legit place, good prices, serves men and women

Ch
Review №76

Friendly staff, relaxing environment.

Th
Review №77

Very nice job on my nails. Not much for conversation, but my nails look fabulous.

Vi
Review №78

Always great service!

br
Review №79

Love love love love❤

Ar
Review №80

Always great service and satisfactory work!!!

AL
Review №81

Great friendly service and personal attention

ma
Review №82

Some of the works there are rude and if you ask questions they act like they dont hear you.

Vi
Review №83

Always great

Ka
Review №84

The younger lady has the worst attitude 👿 I definitely dont recommend them unless you want rude service...

Di
Review №85

Nails looked great!

Ma
Review №86

Awesome service for many years

br
Review №87

These ppl are RUDE and not in a hurry to do anything...Many customers left because having to wait so long....

Ab
Review №88

My nails literally stayed on for 3 months

Ke
Review №89

They are clean and thorough!

Ki
Review №90

I get the powder dip and it lasts and lasts.

Ma
Review №91

Friendly, fast service

Th
Review №92

Very nice place

An
Review №93

They are rude and disrespectful

Cr
Review №94

Favorite nail salon

Te
Review №95

Awesome staff!!

Re
Review №96

Loved it

vi
Review №97

Love Lava nails!!!

Information
100 Photos
97 Comments
3.5 Rating
  • Address:2025 Congress Pkwy S, Athens, TN 37303, United States
  • Site:http://lava-nail-spa.poi.place/
  • Phone:+1 423-453-5225
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Payments
  • Debit cards:Yes
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