Ive taken them android and apple products new and old. Always professional and staffed by skilled professionals. I started taking damaged company equipment there because of the fast turn around. Side note, if your device has a curved screen I highly recommend the liquid screen protector.
Great dude. Straight to the facts. Great tempo. He sounded like he knew his stuff and didnt promise falsified untruths. I asked about a flickering TV screen and he told me that they couldnt repair it, and its probably worth getting a new one, and in half the time in other companies. Thanks, man!
Very fast and super nice employees
Very friendly and helpful workers who maintain amazing customer service! I was in and out within 5 minutes.
Very helpful, efficient and reasonably priced
Quick and easy. I broke the screen on my brothers Samsung a10e, accidentally of course. They got me in this morning and it was fixed in less than an hour. They told me it could take up to an hour and a half, so I was thrilled it was done sooner. They are an authorized Samsung repair shop which meant we got Samsung parts. They were professional and very helpful. Also, quite a bit cheaper than other places I had called. Definitely would go back if I needed to fix another phone or tablet.
Great team and they know Samsung really well
These folks provided the best customer service when repairing my MacBook Air, they have a specialist that’s very familiar with the apple computing products which was a huge help. Laptop was fixed with no data loss in less than 3 business days! Good job!!
They fixed my phone, but changed a bunch of settings. I get it, its probably annoying when a bunch of notifications come through, but at least change them back. They also didnt even call me to confirm that it was ready. I used the location on louetta previously and they were phenomenal. I wont avoid the atascocita location, but its definitely not my preference.
Very good work. Fixed my sons Pixel 4a in just a couple of hours, relaxing the screen. Just like new.
DO NOT GO HERE!!!! THEY WILL ROB YOU! I brought my Samsung in here to get fixed because of water damage to the charge port. I only had the phone for a month with zero water exposure. They determined that my phone was covered under warranty. They took my phone and told me it would take 5 days to repair. After 3 weeks the part came in. After I brought my phone in they told me that IT WASN’T COVERED UNDER WARRANTY.... they lied to me and tried to get $79 out of me. HORRIBLE BUSINESS
Good guys . Recommend them
I hade great experience and i remember to tell the gentleman name Oscar if am not wrong about his name, i sayd. I really dont want to go but am working and am a little behind. I will go back to that place. And google will be my witness
Very Efficient, great service.
Its a long story but i will start off with the actual work done was good. I had them fix two phones and add a liquid screen protection to each one. The phones look great (like new) and work perfectly. My problem is the quotes did not match final pricing. I was given a phone quote before going because I was about 1-1/2 hours drive time to go there. He had quoted a price of $279 for front screen and $79 for rear screen each phone and said they would take off $30 off second phone and both phones would be ready in 90 minutes.Once I got there I confirmed the quoted prices I got over the phone. Well he (the host) chuckled and said the price was wrong to repair the rear glass is $109 each phone, however they honored the $79 but no discount on second phone (not a big deal because I didnt need the front repaired on second phone as I thought I did). As far as timing, well that was wrong too its 2.5 hrs (again not a big deal).It all went bad when I came back to pick up phones. He charged more than quoted for fixing the front screen even though I confirmed with him to begin with. He said he told me but not true he only talked about the rear glass being wrong quote. Well $279 was wrong now it changed to $309. He wasnt going to budge and continued as if no big deal. Bait and switch is what happened here and thats what I said. Then a bad attitude started from him right then. He then ignored me (because I paid) when I asked what can be done to correct even asked for a manager. He said I can not talk to manager she was on site at different store. At this point he asked for customer behind me up to register. I moved over then insisted he get a hold of her. After about 10 minutes he gave me the number to call her and she made it right. She was fine but what I didnt like was her telling me she was going to charge the guy who originally quoted me on the phone for the refund. That guy confirmed pricing by putting me on hold which also authorized the original discount. He should not be charged (not likely legal anyway)
Great SERVICES, also places to visit if u dont want to WAIT in store
Great work however never called me when it was ready.
Super nice guys. They helped me fix my completely shattered phone back to new! Awesome prices and very quick service. Will definitely be back the next time I break my phone! :)
These guys were awesome! Very professional and pleasant to talk to. Quick work, but great quality!
Great customer service. Got in and out within an hour. Out of 6 companies that I called to get a quote on a simple repair this place was the only one that took the time to answer the phone and answer my questions. As a consumer, customer service is important to me and it just so happens that it was my expertise before becoming a Paralegal. This place has it going on. Ill recommend it highly to everyone I know.
I went in thinking I had set up an appointment. Turns out, for whatever reason it wasnt actually set up. They were gracious and helped me anyway. The repair was completed before the estimated time and I couldnt be happier with the fix. Thank you!
30 minutes later, my iPhone was perfect and ready to go.This place is FABULOUS!Employee was respectful and very knowledgeable.Next time your phone needs repairs head on down to uBreakiFix in Atascocita,Stay safe!
My phone screen had turned red and they replaced it in 2 hours. My phone was still under warranty through Verizon. Very pleased with their work. I highly recommend them.
Love these guys
Phone fixed in about an hour!! Definitely recommend!
Excellent place to have your phone repaired. Knowledgeable, courteous and friendly employees. They also offer a program called Asurion Home+ to help with a lot of your electronic devices. They repaired my android phone in a timely manner.
I have used UbreakIfix before in spring and am very disappointed in the Atascocita location. I would NEVER suggest the Atascocita location clearly they cant listen. By not listening they made my machine worse and now I am forced between finding the time to do it myself after having wasted time taking it to them or buying a new one. You must wander if she could repair it herself why take it to them at all.I am a computer technician for a school district and a mother of 4 children, two of which are twin toddlers I often do not have the time to repair my own consoles or machines, though I have the skill.The story of how we got to me being frustrated and disappointed:My twins decided my LAUNCH playstation 4 consoles disk drive needed to make friends with my flathead screw driver. Clearly they didnt like each other and it shattered my poor disk drive. When I pulled it apart I broke the ribbon cable between the motherboard and disk drive. I know I broke it. My fault, this is why you dont work on delicate cables in a house full of kids and two cats. However, we do everything digital and thus didnt need the disk drive so it mattered little. Until the latest update where it tossed an error according to the error code, Sonys Website, and multiple YouTube videos with the exact same issue over the same error code everyone said the same thing was the cause. The ribbon cable between the drive and motherboard. Knowing this and knowing my lack of time to do anything personally and already having thrown down several hours to research this I decided to take my console in for repair to UbreakIfix Atascocita location.I brought it in and asked specifically for them to replace the ribbon cable if that did not work then they could replace the disk drive as well. Instead they chose to not do that at all wipe the hard drive and then replace the hard drive. Never once replacing the cable. When that didnt work, which it wouldnt as this error code according to the OFFICAL sony website is caused due to the DISK drive and its cable they called and claimed the motherboard was bad. When I asked if they replaced the cable I was told No when I asked did you replace the drive I was told No you said not to. This is not what I said. So now I have a console that is in the same condition I left it and will have to repair myself anyways.Thank you UbreakIfix for a horrible job.
The did a great job. Time estimates were off but it was Samsungs fault.
Went there to get my screen fixed, walked out having to get a new phone. I will never go there again.
Absolute lifesavers for those “oops” moments! Jillian does an amazing job and repairs our devices to look and work like brand new! Fast and affordable too!
Very fast service! Repaired a cracked screen in a hour. Jillian had great customer service!
They were quick, parts in stock and price was competitive. Cant ask for more than that.
Fast service great work.
My phone was stuck in a boot loop for over a week. I took it to gadgetMD and they had it for 4 days and couldn’t fix it. I take it here to ubreakifix and it’s fixed in less than 2 hours and I didn’t even lose any of my data! This place is amazing.
The staff at this location replaced the battery in my phone, they did everything quick as possible. Even though my particular phone had other issues arise they were very helpful on getting it back into top work order. I cant not recommend them enough fast and friendly. Thanks again.
Jillian was Extremely helpful and knowledgeable. I dropped the phone off and she had it fixed good as new in no time. The store is very nice. I hope that I don’t have to get another phone repaired but if I do I will definitely be using uBreakiFix.Jillian also noticed and replace parts the last place left out.
Have used uBreakiFix several times for my laptops . Every time issues were approached in a professional manner . I am not the greatest when it comes to laptops and they seem not to like me and break on me all the time and if you are the same ... Carlos is your guys ! He is super patient with me and my laptops, always explains the problem and proposes solutions . Great service. I definitely recommend them !
I took in 2 Xbox controllers. One just needed a part replaced due to cosmetic damage and for the other controller, button pushes were being registered twice on screen most of the time which made it hard to navigate the menus. So they fixed both controllers without any problem and both work great. In and out in the same day and the price was great!
Theyre really good handling customers and really helpful too as well. Will recommend to have your electronic devices to get fix
Great service, very friendly and they do quick work :D! I highly recommend this place, Ill definitely be coming back if I have more techy problems
Excellent and speedy service. I was told 30 minutes and it was done in less than 15 minutes. My screen looks brand spanking new. The associate had a great personality as well. I will be back if I need another screen fixed.
Totally smashed my new pixel 3 screen and within 2 hours Carlos made it like new. So happy and grateful.
Great service
Great experience and customer service. The guy was very helpful and nice! Phone was returned to us under 2 hours! I would definitely recommend this place to anybody.
They fixed my IPad screen in just an hour! Super fast and super friendly service! I will for sure use them in the future! Their prices are also very fair compared to others! Especially for the service and quickness that came with it! Highly recommend using them!
Much better, nicer, and more professional than any other local repair shop (and I have several kids who break their items). Shop was clean and very courteous. They were honored the appointment and were prompt with a device that looked brand new. Will return with broken devices if needed.
Great customer service and were very knowledgeable about phones. Fixed my phone within a few hours! Much faster than what I was expecting. Fixed my google phone under warranty.
Brought my phone in to be fixed thinking I would have to come out of pocket $300. The staff helped to get it taken care of through warranty and fixed within the hour. They definitely earned our business.
I recently had the worst experience with my cellphones insurance company and while I wont go into all of the details, I will say that Jillian was on the phone with me every step of the way trying to help plead my case. Julian made everything right for me. This was not my first experience with the store and Jillian. I also visited the store in December of 2018 for my sons iPhone and her service was very fast and her customer service is impeccable. Carlos, youre awesome, as well!! Thank you both for your patience and your genuineness.GIVE THEM BOTH RAISES!!!!!.
This place is awesome!!! They saved me lots of important photos and videos by fixing my screen!! Not to mention all the apps I would’ve had to download again!!!Sincerely,Flo Davis
Professional and fast service. I am very pleased with their workmanship and price. I highly recommend ubreakifix
Reasonable pricing and quick
PS4 wasnt turning on. They found the issue pretty quickly, and had a replacement part shipped and my console fixed within a couple of days. Now its working totally fine. The staff were very nice and sent consistent updates during the whole process.
Took a bit long, but great job!
Jillian is amazing. Not only did she get working on my phone right away but she answered all my questions and explained the best options to help prevent me from having another cracked screen. And she didnt seem to mind my crazy toddler running around the store. Best customer Ive ever had.
Great place and great service! I cracked my surface pro and they made it look like new. Their customer service and repair service was great. I recommend this place to anyone who needs anything repaired.
Approved Samsung repair, friendly and knowledgeable same day repairs
They were awesome!!! I went late and they still fixed my phone and I didnt have to be without it all night at work. The chic was mad dope!
I went in to get my phone fixed after a friend accidentally ran it over (big yikes!) and it was done in 30 minutes! The staff was very friendly and the service was excellent. The best part was that it only put me out $140 instead of the $350 estimate from apple!
They were really helpful and professional. My phone looks new.
Went in for a new screen protector and got mine replaced in less than 5 minuets! Great customer service and great prices. They also had a nice atmosphere to the store with it being very clean & welcoming! I will for sure be returning. :)
Battery replacement. Less than two hoursNice lady. Im a fan
Went to get a cracked screen fixed. They were a few dollars more than the other local company. But the other guy had to order the screen. These guys had it stocked and go above and beyond in the repair. They called when it was ready - 30 minutes early! Ill definitely use them again!
Such a great experience!! Very friendly staff and great service. Giving you many options and willing to price match. We will definitely use ubreakifix again!!
Great customer service. My wife smashed her Iphone 7 plus screen and they fixed it in no time. Good warranty on work. Best I found in the area.
I thank Jillian and Carlos for a very pleasant repair experience!
I dropped my Pixel 3 XL and cracked the bottom left hand corner of the screen on Thursday. Got approved for repair through Asurion and dropped the phone off Friday morning around 11a. Picked it up at 2p the same day! It looked brand new! Was informed that because of their partnership with Google I actually received an entirely new chassis, not just the screen. Absolutely awesome customer service and professionalism. With 10 phones on my account, Im sure I will be using them again.
I dropped my phone off to be fixed and they had it done in no time. My phone looked brand new. They had great customer service, the were very hospitable as soon as I walked through the door. I would recommend them to anyone in need of their electronics repaired.
Fast, friendly service. Very helpful and knowledgeable. My son broke his Wii u and they were able to fix it. Pretty affordable rates as well....
Good customer service. Fixed my S8 in 2 hours at a reasonable price.
A couple months ago, I was having an issue with my PS4 which I suspected was a bad power supply. After taking my PS4 into uBreakiFix, one of their techs, Carlos, was able to identify that my PS4 was just overheating due to the amount of dust in my PS4. Carlos was able to get my PS4 up and running by the end of the day. I could not have asked for a better experience. If you are having trouble with any of your devices, take it to uBreakiFix. You will not be disappointed!
Quick 2 hr service to replace Samsung 8+ glass...basically a whole new cover + glass...only $250 and 1 year warranty. Bonus-Bundt cake store is right next door...while you wait!
The customer service is amazing! I got a screen protector put on and you can tell that it is a high quality. I will definitely be returning:) 100% recommend
One star is even too much......do NOT use these ppl heres why.........I took my device in too have it look at and they do free dianogics which is cool. They told me giving them 24 to 48 hrs to see what was going on (which I had no problem) and they did call within the time frame. They told me it was a system upgrade and could fix it for 79.99 plus taxes so I paid for it to be done. 2 weeks later and now 8 trips back and forth between to different UbreakIfix places it is still not working properly and now Im out of my device and the money. So yeah I will not use these guys no more will NOT recommend them to anyone the people/company that referred them to are done with them as well.
Did a great job on fixing my Nintendo Switch that kept turning off.
Great, friendly and fast service. They replaced my battery and got me a screen protector and they work great. 👍🏼
Fast and friendly! My broken screen was fixed and ready to pick up in less than an hour. Will definitely recommend to co-workers and friends!
Great service and personable people. Had my screen replaced tip top service. Works perfectly now.
Great place, they were fast, priced really really good and saved me from having to buy a new iPhone. I highly recommend 👍🏻
Very fast friendly service. Reasonable prices. Will be using uBreakiFix every time!
Excellent customer service and prompt repair. My phone looks brand new. Highly recommend!
Literally took 30 minutes and good as new. Great customer service and even gave me replacement screen protection for free!!
I managed to break the glass rear camera cover on my three week old Galaxy S10 Plus. Called these guys and they had the part in stock. An hour and $80 later my phone was new again. I definitely recommend these guys and I might have to see if they can fix my iMac screen.
Jillian has awesome customer service skills. They had my iPhone screen fixed in less than 30 minutes!! Definitely going to recommend this location to my friends and family!!!
Quality repair work. Screen looks brand new, no discoloration, no issues with touch sensitivity. Do yourself a favor and skip the other place nearby with the shoddy workmanship. uBreakiFix is the truth. Also Samsung certified so you dont mess up your warranty.
This place is AMAZING!!!! In the area theres a lot of smaller repair shops that Ive taken my device to but there always seems to be something wrong with the repair. Here though, at uBreakiFix, theyre professionals. Anytime Ive ever been to a uBreakiFix Ive always been impressed!! They always seem to pay attention to the little details that other repair stores dont and it makes your experience feel 100% better, especially when you have to spend money to get something fixed that you werent expecting to.I brought my iPhone 6 Plus here to get it fixed. They quoted me $99.99 over the phone but told me that if I found a lower price that they price match, which I was able to find a lower price. So I got professional work done at a lower cost, which is a HUGE game changer. THEY ALSO HAD THE REPAIR DONE IN ABOUT 30 MINUTES. Ive never been to one of these other shops around here and had it done in that amount of time. Usually theres always a low time quote and then a run around when its been over an hour. Not at this place though. uBreakiFix does the job right and fast!!Take your phone here. Take your tablets here. Take your computers here. Heck, even take your game console here!! They literally fix everything, no joke. I promise you that if you go to them youre going to be just as impressed as I always am, if not more.
Jillian fixed the iPad screen as promised and on time. There was a slight problem with it that we didn’t notice right away, but she checked it for me the next day and fixed it easily. Very happy with the results and will be back.
In town for a short while. Stoped by and got in and out with perfect repair. Great, friendly people. Highly recommend this place for phone, tablet, or computer repair!
Went by the store to see if they could fix my phone that GadgetMD broke and they did an amazing job. Even showed me what the issue was, how legit is that!5 stars for service5 starts for the appearance of the store, looks really cool in there
Repaired my phone under warranty in about two hours. Very impressed.
Amazing customer service and great prices.
I took my phone in today due to a cracked screen and came here since I am under Verizon insurance. The customer service was excellent and the associates were very attentive, professional, and quick!
Jillian was extremely friendly, helpful and work was done very quickly.I highly recommend uBreakiFix for any of your technology repair needs.
Had my Note 8 screen replaced along with the back, also a liquidglass screen protector added. The work was perfect! Julia, I believe my technicians name was, took EXCELLANT care of me! Thank you again!
Had a cracked screen on my Samsung Galaxy Note 9. the UBIF isSamsung authorized service center. Using my phone heavily for work, left me concerned for the length of time to repair my phone. UBIFs area competitor was going to take at least 2 days. UBIF took 2 hours on a Saturday morning. Phone is perfect, looks brand new and functions as it should. Im sold on using UBIF for repairing our electronics.
Awesome place. Fast an easy
OMG! This place was a God send! I broke my phone and it wasnt turning on for nothing!They fixed it in 15 mins and told me it would take 30mins. Super happy with my phone it looks brand new now! Thank you Jillian yall were so nice and fast!
Went in the other day to get my iphone 7 plus screen repaired, and i was not disappointed at all, 10/10 ! Yes there is a price but for what you get and service is worth it
This was the best experience I have ever had getting a phone Fixed !!! Customer Service was amazing- I was in desperate need for my phone and Jullian and the other young guy working were awesome.. They even stayed a little late to get me fixed up!!! I will bring any repair I ever need for any device back to this place. I highly recommend !!!! I usually dont write long reviews but this was well deserved Thank You for everything. You gained a customer for lifeThey are a authorized Samsung Repair Facilityand us OE Samsung partsBy the way to quality of work was superb!!! looks brand new--My phone was aSamsung S10 plus
Refused to repair phone under Google Pixel Phone Repairs for First Responders & Healthcare Responders promotion. Promo literature says they will fix; they made up some rules saying why they wont