Had a wonderful time at the spa a couple of weeks ago. My fiancé and I spent several hours and received several treatments while we were on vacation.Good covid precautions adhered.Top notch staff. Im pretty sure I fell asleep during my massage it was so relaxing. My fiancé works from home on the computer and said his wrists felt the best they have in a long time.We loved our experience and hope you consider going as well. Truly unique as its based at an old style home and has fair pricing.

They’re very nice but I wouldn’t go for pedicures.... My feet look the same minus my nails are shaped and painted. I wouldn’t go again. My heels were in rough shape and while the people are nice I’ve had much better luck at the standard run of the mill nail shops around me..... my heels look about the same as they did when and I went in and the entire point was to be able to wear mules and sandals and I’m ready to go have a pedicure done again (and it’s been four days)

I had the most delightful facial and pedicure here. The staff were professional, skilled, accommodating, and fun to be around. The services were top-notch. Highly recommend!

I found the Secret Spa last year through Groupon. What a great find! I have had a facial, massage, and pedicure and every service was fantastic and the staff was wonderful. I have since returned and will continue to be a repeat customer. I leave feeling so relaxed and rejuvenated. Highly recommend!!

Molly did an amazing job! I will definitely be returning!

Enjoyed this entire place greatly. Would recommend anyone. Im a big guy and never had any of this done b4 and they made me feel comfortable which led to great relaxation. I really feel great and will revisit in the near future. Thanks ladies!!!

Went with my boyfriend, we had a great massage. Employees were nice and very accommodating

Great experience. The 90 minute massage helped with my tension. The 90 minute facial was a new experience for me, but I loved it. Finishing the day with a mani/pedi, I had beautiful nails.

Very relaxing atmosphere. Professional staff. Your stress will just melt away!

The is one of Asheville’s best kept secrets!! We were staying at the Grove Park Inn and they were booked for their spa services and recommended, The Secret Spa. When we called I had a lot of questions and they were so accommodating and we loved every minute. I received a facial from Erin that was one of the best I have ever had, she explained what she was doing and why, then answered all my question and gave me excellent advice to help with my problem areas. My husband received a massage from Monica and she was able to work out his stressed areas while relaxing him (something that can prove to be a challenge). Last we received pedicures with Richelle (the owner) and Carolee. I really can’t say enough! We haven’t gotten away in almost a year because of Covid and this place takes the precautions needed to make themselves as well as their clients feel safe. We will definitely be back!

Ridiculous they never answer phone or return messages. Should’ve never offered the Groupon if they were not willing to fulfill appointments. I purchased in October, I was told that I had to book weeks and weeks out. Ok fine. I figured out another date called back several times and could never get anyone to call me back or answer phone. It is now March and still the same issue. What a waste.

Great facial and massage. It was a little bit cold there but very pleasant environment.

Called with very little notice and they were able to accommodate my son and me for a haircut and other services. Very accommodating very friendly.

Purchased a Groupon for a spa package. Unable to do spa package at all. I understand no facials due to Covid-19. But give us another service instead. They were inflexible and unwilling to work with us at all. Also the phone number for the spa the mail box is always full and you can not leave a message

This was a great experience. My mom and I each had a massage, a facial and a pedicure. Everyone was very friendly. The services were fantastic. The price was perfect!!! I will definitely visit again!!!! We both feel very refreshed and pampered.

Vanessa did my wax and did a great job. I usually go to a spa in Biltmore Village for waxing, but due to time constraints of having an appointment downtown and a meeting not long after, I needed to find a waxing place on the way home. I called the morning of my appointment and was able to get in at the perfect time. I appreciate the convenience of the location and efficiency of the quick wax.The website is not up to date so the price I thought I would be paying for services was actually $10 more. Vanessa informed me something happened and they have to build an entirely new website since they can’t update it, but it would be nice if they would honor the website prices until the matter is fixed. I was thinking this may become my regular wax place with the website prices, but now they are the same as where I normally go. They do have hard wax (not advertised on their website) so I’m glad Vanessa asked me before beginning what type of wax I prefer. Now that I know they have hard wax and I do like the wax Vanessa gave me, I am more likely to return in the future.

I bought a spa package on Groupon that included a pedicure, facial and massage. All of my services were fantastic but the highlight was by far the massage. Marty was my massage therapist and he was so kind, comforting and professional. He was extremely knowledge and was able to relieve SO much tension in my back and shoulders. I couldn’t have asked for a better experience. I highly recommend booking an appointment with Marty!

My daughter and I bought a package and Groupon and got a massage, facial and pedicure. All of our services were amazing! We will definitely be back. Wonderful girls day!

Fantastic place. I felt very welcome. I will definitely be a regular. Offers full waxing services for both females and males. I got a great waxing there. I can only imagine how incredible the rest of their services are. Love to spend a day there. Well worth a visit.

I went to The Secret Spa with a group of 5 friends for some much needed relaxation and time for ourselves and this place is definitely one of Asheville’s best kept secrets. They were attentive, knowledgeable, and helpful ( one of us had just had a baby and it was her first time leaving her baby and needed to pump because we were there for almost 3 and 1/2 hour). We will definitely be back. Thank you to all the staff for taking care of us and giving us some wonderful recommendations on where to eat, go, and things to do in your wonderful city.

My husband and I purchased the couples pampering package with massage for our anniversary and we were very pleased. .... the massage therapists really listened to us and focused on our problem areas....the facials were awesome and we also enjoyed our pedicures! We will definitely use this spa again when visiting the area! Thank you all so much for a wonderful, relaxing experience!

I went for my birthday and kinda regret it . While getting my massage she kept pushing hard on my bones. The lady who did my facial was great. My pedicure was the worst part ! I had to ask for another coat cause you could still see the nail. It was just messy! I had to clean the nail polish off my skin when I got home and they don’t even dry them so they got even more messed up on the way home.

Nice quiet place to get beauty services done. Traffic on Merrimon is a bit discouraging but parking here is plenty.

Nice place for sure but the nail lady gave me an amazing massage better then the actual massage a paid for. Plus you HAVE TO TIP even if u dont lime the service. I left their more tense then I was getting in

Had a wonderful experience all the services was so relaxing I had a massage,a facial,a pedicure and a manicure thank you to everyone that helped my daybe so relaxing I will be booking a another time to go😄

The Best Place Ever...they do it all.

It was a cool experience but I was disappointed with the couples massage package. All of the services were done separately.... I saw my wife in the beginning and saw her at the very end. The services were nice but more communication would have been appreciated.

I just had my wedding this past weekend in Asheville and used The Secret Spa for our hair and makeup! They were wonderful! I live out of state so never had a chance to do any trials for hair and makeup, but both turned out beautiful!! The girls all came to my hotel suite to do all of our services and they were all so nice. We had 7 people get hair and makeup done and they did a wonderful job on everyone! Definitely would recommend them!

I love this place! The owner and staff are always welcoming and accommodating. I have called multiple times needing a service at the last minute and they have come through for me. The results are always amazing! I would recommend The Secret Spa for every service they offer.

Great job on a Mens haircut. Just like I like. Shane was a total professional and very nice. Since Im new in town, he gave me some inside information in where to go and what to do. When in Asheville, itll be my go to Secret Spot. Thanks again for being so friendly.

Excellent spa experience while visiting the Asheville, NC area. Every winter I wander to this neck of the woods! If you havent been, this is a must to your bucket list. They had awesome Groupon online that I purchased for my services. The Groupon included a 50 min full body massage, 50 min facial, pedicure, and a cold beverage of your choice. We were there for approx. 3.5hrs, I literally had a Spa brain when I left, everything was simply amazing!The Secret Spa once was the Belvedere Mansion many yrs ago, lots of history. I will attach the whole story from their website. They have private parking of the side of house and in the back. Upon entering we were greeted with kindness and taken to our room to fill our paperwork. Once that was done, our first treatment began. The whole house was a gem, I really loved the company of the staff. Everyone were friendly and treated us grand. All the services were amazing, my favorite was the facial! My face felt so wonderful and refreshed, I literally didnt wanna move from the table, Yasssss it was that good!!I would highly recommend them to all, you wont regret!

Everyone was soooo friendly and the services were over the top. The spa package was amazing. The esthetician gave a great facial. The owner personally did our pedicures and it was perfect. Nick gave an awesome massage- extra 6 stars just for him. Every time I’m in town, I will be going to this spa! Our entire group left feeling so relaxed.

Marty and Jenny were great giving my girlfriend and I a couples massage! Highly recommend! Marty gave some great advice about things to do in the area. Jerry at the front desk was eloquent and charming. This guy should be promoted! Only issue we had there was Danielle. We had agreed to pay a certain amount and she didnt think it was correct so she kept telling Jerry and us that we were wrong and we owed more money, when in fact she was wrong. She was very confrontational, which was the last thing we wanted after a relaxing message while we were on vacation.

The services were great but with the GroupOn there was an $80 service fee, was lead to believe the fee was $40 by facility staff. That is a 40% “tip”!

The atmosphere is wonderful and Allie always gives a calming hair cut! Its a soothing retreat.

I wanted my wife to have a day where she could relax and not think about her day to day stresses and this place is exactly what she needed. Thank you to the staff there for taking such good care of her! This place really went above and beyond. It is in a historic building and they have made it very welcoming to say the least.

The massage and facial was amazing!!!! The only thing I wasnt pleased with was the pedicure but the girl was new and you could tell she was nervous. I would definitely go again!!

I definitely recommend this salon. I am in town for a wedding and was told about this salon by the concierge at our hotel. They did an amazing job.

Went with my wife to get a pedicure while visiting, the service itself was good but the menu said 50 minute and mine lasted only 25. My wifes, even with nail painting was only 35 min. In that regard, overpriced for what you get.

Great people! Wonderful services!

I received an excellent facial from Vanessa but the spa was very dirty and the level of professionalism was poor. Staff are friendly though.

My mother-in-law took me here to pamper me before my wedding!The atmosphere was lovely! The staff was friendly, attentive, and helpful!I had a mani, pedi, and lip wax.The pedi was nice in terms of the massage/exfoliation/lotions etc but the actual paint job was kind of disappointing (we actually redid it at home).The lip waxing was just fine; in, out, and done.And the mani was 10/10 for me. I had a gel mani and 2 nails added where mine had broken too short. The fake nails ended up cracking in the center after about 3 days but Im not gentle on my hands. Im a crafter and kind of clumsy and my nails were originally broken for a reason, haha!So all in all: mani, and lip wax = would totally do again. Maybe not the pedi though?

Always an amazing experience in a very beautiful historic building. The owner and staff are knowledgeable friendly and courteous, and are able to handle scheduled appointments or walk-ins, and even Bridal parties on-site or off-site. The best full service Spa in Asheville, whether youre getting a manicure, pedicure, massage or your hairstyled.

Best customer service I have received in a very long time. :)

Highly recommend!! My entire experience was magical

We truly need more stars, my bestfriend treated us both to and amazing spa day at The Secert Spa and it was one of the most amazing spa days ever, very professional and the owner and her staff were wonderful. We highly recommend them, left there feeling amazing and like we had made some great friends

Lovely place lovely people, nails look amazing!

My girlfriend went to this spa a few months ago and theres nothing positive I can say about this place. The extremely rude front desk person made her visit very unwelcoming from the start. When I went to pick my girlfriend up she was rude to me also, while the other workers were sitting in the main room just gossiping. Unprofessianl enviroment.

This place is horrible. My wife went in for a facial and it was interrupted by the OWNER of the spa! she was actually enjoying herself and the girl doing the facial was fantastic.. but the fact that the owner interrupted a facial is just crazy. The front desk girl was also rude and obnoxious and they have a dog running around the spa and it isnt friendly, it tried to bite my wifes ankles. I would avoid this place at any cost.. if you want to treat your wife to be pampered.. look elsewhere because she will only have a bad experience.

I would definitely recommend any of the services offered at the Secret Spa.The atmosphere is lovely and always very welcoming.

Facial was awesome!! Massage and pedicure were great!

Wonderful place, welcoming people, professional services a plus!!!

Got a infection from a pedicure received after Christmas. Still dealing with it today.

Wonderful spa package!

Most painful Brazilian wax ever. Went over the same spot 6-7 times until it felt raw. Took 1&1/2 hours and still had some hairs left.

Love love love

Great experience

Meh