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Valvoline Express Care
700 E Dixie Dr, Asheboro, NC 27203, United States
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Valvoline Express Care

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Mo
Review №1

I’ve been to this location for both oil changes and inspections on multiple vehicles and it’s been great every time. Steven G is great and has the best customer service of any garage I’ve been to! They are fast and reliable.

Co
Review №2

I usually dont take the time to write these but I owed it to the fine gentlemen that work at this business to do this. I have never seen service like this at any oil change business in my life and this is NOT an exaggeration. I went there for an oil change and they did exactly what I asked for and even gave me my veterans discount. My cars plastic skid plates were hanging and I asked if I could pay them to fix or just to their best to attach it so they dont drag or fall off. These guys didnt hesitate to take care of it. They were able to attach the plate near the front bumper but I was missing some clips for the part near the oil pan. The manager used to work at Toyota which is the make of my car and told me if I get the parts he will happily attach it for me. I went and got the clips which were very cheap and came right back. I tried to pay these fine men something or at least tip them. They absolutely refused to take any of my money. They didnt charge me a penny more than the cost of my oil change which was also discounted for me being a veteran. They insisted that the help for the quick fix was a courtesy they were happy to do for me. So many times I have been to other oil change businesses that have tried to get me to buy other services and if I ask them to do anything at all it is definitely a charge. There isnt a place Ive been in America, a country I still love so dont get me wrong, where I attempt to tip and a service business doesnt happily take that money. These men wouldnt take it no matter how much I tried to insist and I really tried. I hope anyone reading this will take your business here because I know you will not be disappointed. These guys have great INTEGRITY and are HONEST and provide true CUSTOMER SATISFACTION and COURTESY. If I had to drive an hour, I would still go to them. I would be willing to swear to this in court and notarize it as to the authenticity of my experience so I really hope everyone taking the time to read it will rest assured it is absolutely the truth. Sorry for the long read but these guys deserve it and more.

Ja
Review №3

Hardly any wait to get serviced, staff was friendly, service was quick. Used a coupon that was on their website to save $5. Also with your receipt you get a discount at the car wash.

Ty
Review №4

Im active duty duty military and I got my oil changed here and I show my active duty DoD CAC and, I usually get a military discount but the man working there today looked me I my eyes and told me no we dont do that here. Hopefully you guys fix this because thats just down right disrespectful.

De
Review №5

Always fast, affordable, and great service!

Ji
Review №6

Express care lives up to its name.

ca
Review №7

Great service. Friendly employees. They get the work done quickly.

Ji
Review №8

Great service, little wait, and 3$ off a car wash with purchase. The guys did more than they do at the delership when they change my oil.

Te
Review №9

Great service.. theyre fast and take care of everything. Nice people!!

Br
Review №10

Nice people and wasnt that long of a wait

Na
Review №11

I work here and its a great atmosphere.

Ma
Review №12

Needed quick inspection.. got it... In and out in around 10-15 min.... 🤘🏼🤘🏼 Thanks guys 😎

B.
Review №13

Bathroom (labeled 1 male & 1 female) available, clean. Rock salt & shovels available. Snacks & lunch food. Cases of various drinks. Nice workers. Gas pricey.

Ma
Review №14

I drive to this town on business trips but every time Im there I use these guys to change my oil they are fast and they do a phenomenal job in the quality of the oil is next to none

Ri
Review №15

This was my first time going to Vavoline.Wehad promt service and I did not feel pressured in having to spend extra money on things that I dont need at the present time.I plan to use their services in the very near future.Thanks guys.

Ti
Review №16

Very friendly staff and very reasonable prices. I was there for an oil change and they reviewed my options and then did an overall safety check. They told me what areas were good and gave suggestions for what could be improved. Never pushy or condescending...but very knowledgeable and friendly.

ma
Review №17

Great service friendly staff fast work ..thanks

Ja
Review №18

Fast friendly awesome experience

Ch
Review №19

Great service and staff are very friendly... Prices are reasonable...

KC
Review №20

Fast service. Didnt try to upsell. Super nice guys

Ri
Review №21

Guys were great. We had an issue with our truck and the recommend someone for us since we are new to the area; and when our issue became a breakdown, they went above and beyond with their customer service and help! Will be going back in the future and highly recommend them!!

Je
Review №22

Very convenient. You can trust them

Ma
Review №23

A VERY GOOD PLACE TO TAKE YOUR CAR AN GET A OIL CHANGE PEOPLE ARE VERY NICE AN HONEST I WILL GO BACK THANK YALL SO MUCH

St
Review №24

Always great service!

Mi
Review №25

Fast courteous service.

Pa
Review №26

Fast, Efficient, Friendly Oil and Lube.Keep up the good work!

Am
Review №27

This is the best and most honest place you can change your oil. I went in with my car and they told me that the oil didnt need changing. The topped off the liquids and charged me nothing. Free! I thanked them profusely for their honesty and their extreme customer service. I always bring all my oil service needs here and always will. You should too. Thank you Valvoline!

An
Review №28

Did my state inspection. Friendly, courteous service

li
Review №29

Oil change and Inspection. Done quickly and professionally. Good, friendly Service.

Sc
Review №30

Fast and friendly service

Ma
Review №31

Quick, friendly and very efficient.

Ca
Review №32

Great place to get a state vehicle inspection!

Je
Review №33

Great place

Ca
Review №34

Good service, they attend quickly👍

Du
Review №35

Great service as always masks are a huge plus in these times.

Do
Review №36

Great shop, with some amazing staff that really goes the extra step!

Ki
Review №37

Took my mom’s car to get an oil change and state inspection today. The staff took it right in for the oil change first then did the inspection. My experience here was great. Would recommend this business to anyone. 👍👍

Ad
Review №38

Ive been getting inspections done here for 4 years. Never waited longer than 10 min pite staff

Ki
Review №39

Always good service and quick. Everywhere else is an hour plus wait not here. You may have to wait a few minutes but nothing too awful.

Wa
Review №40

Those guys always do a good job.

Sp
Review №41

Love the owner. A salvadorean with the best personal servive for detailing

De
Review №42

Shout out to this place for doing my car inspection when it seemed no one else could do it. Staff was very nice and quick!

Ra
Review №43

If you need your car detailed this is the place to go! Hands down the best place around. Dont let the lines fool you they are fast too!

Cr
Review №44

I went here for a simple oil change but they broke my oil stick resulting in more expenses for me.

Ke
Review №45

BEWARE! The technicians steal items from your car and management condones their behavior.My girlfriend took our car there yesterday to have the oil changed. She put the registration on the seat before the technicians took the car in. Despite this, two technicians got in the car at the same time and went through the glove box and console compartments (as evidenced by greasy finger prints). They stole $15 worth or quarters. The manager lied and said there was a button behind the glove box that resets the oil change reminder light. And that she says is why they were in the glove compartment. This light is reset with the trip mileage button on the instrument panel and i’m sure these guys would know that if they change oil in peoples cars every day.Again, they stole money from my car.After my girlfriend got the car back and noticed the theft, she told the manager. The manager refused to speak with her employees about it and said she wasn’t going to do anything about it. I can’t imagine if I had left my wallet or something else valuable in there what would have happened.So after the manager refused to address the situation, my girlfriend called the police. They came out and spoke with the manager and the general manager on the phone. They both refused to allow even the police to review the video tape.I basically paid them $60 to steal items from my car and put greasy fingerprints and boot prints all in my car.So do yourself a favor and don’t be a victim. Go somewhere else to have your car serviced.Kelly Wall

Da
Review №46

Great service.. but tried to go on my lunch break I would allow more than a hour for inspection.

pa
Review №47

Very pricey, but good service

Ga
Review №48

Excellent service and good price for oil change

Mi
Review №49

These guys here are great. Have always treated me with respect and seem honest about their services.

Th
Review №50

Fast and friendly

St
Review №51

I went in today for an inspection. I waited about 10 minutes total no acknowledgement. However I did see two employees. Needless to say don’t waste your time here !!

ge
Review №52

Very Professional and Courteous.

Ed
Review №53

Its a reasonably good Express care location with thoughtful staff

Mi
Review №54

Courteous and quick. Felt confident in their work.

Sh
Review №55

Friendly and FAST

Br
Review №56

Car wash place is what you would expect a $30 10 min wash to be, oil change/inspection place is quick but a hair to picky.

ma
Review №57

Thay mess up on my inspection and tryed to make me pay agent. They were not that friendly when I showed them that is was there falt. Do not use thim for anything please. If I could I wood give thim no stars.

So
Review №58

This by far the worst place to take your vehicle. They do a half job at cleaning and they did not clean under my wind shield wipers, armor all my front seats, did not get the dog hair out of my back seat, did not clean my floor mats, did not clean the middle of my hood or any creases of my vehicle. The worst part is that they used a chemical on my tires and the chemical ran onto my wheels and ate the chrome right off. The manager did not say sorry and that he could not refund me my money and they said that they could clean the vehicle again and I stated no. I was afraid that something else may happen. By the way there were several scratches throughout my vehicle. The manager only looked at 1 tire and then told me to come in and fill out a damage report and then he sent me on my way less than 5 minutes. Very bad customer service and not professional at all.

Ry
Review №59

In and out fast, they are thorough and friendly.

Fr
Review №60

Not impressed at all. This place employs a lot of teens who couldnt care less about customer service or the job that is being done. The young lady who came to vacuum my car was so unpersonable and rude I left and ended up going to a different place.

Ha
Review №61

This was my 2nd oil change and I was done in less then 10 minutes, customer services is very friendly but it’s little bit expensive.

ma
Review №62

This by far the worst place to take your vehicle. They do a half job at cleaning. I brought my 2012 Rocky Ridge truck up there and they did not clean under my wind shield wipers, armor all my front seats, did not get the dog hair out of my back seat, did not clean my floor mats, did not clean the middle of my hood or any creases of my vehicle. The worst part is that they used a chemical on my tires and the chemical ran onto my wheels and ate the chrome right off. The manager did not say sorry and that he could not refund me my money and they said that they could clean the vehicle again and I stated no. I was afraid that something else may happen. By the way there were several scratches throughout my vehicle. The manager only looked at 1 tire and then told me to come in and fill out a damage report and then he sent me on my way less than 5 minutes. Very bad customer service and not professional at all.

Ro
Review №63

Got a oil change here today. Reg. oil, nothing special, Cost 46.00 !!! Checked the markets and oil today closed at 48.00 a barrel. I check prices else where before my nest oil change !

Am
Review №64

Great Customer Service

Re
Review №65

Really rude workers, and are very rude to employees

An
Review №66

Didnt scrub the roof at all

Sa
Review №67

Awesome!!

Information
5 Photos
67 Comments
4 Rating
  • Address:700 E Dixie Dr, Asheboro, NC 27203, United States
  • Site:http://locations.expresscare.com/nc/asheboro/0000014131/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 336-626-7878
Categories
  • Car service
  • Car repair and maintenance
  • Oil change service
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:8am–5:30pm
  • Saturday:8am–3pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
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