These folks are responsive and professional. Had a couple hits on my roof resulting from the trimming but they took care of it and the repairs look great. They even made a special trip back to my house when a big snow storm broke a big branch a few days after they did the trimming.
The crew at Jones Tree & Lawn answered all of my questions promptly, quoted us a fair and competitive bid for the work and executed the job wonderfully. We have 12 very tall sumac trees which were leaning and had limbs overhanging in a non-safe way.The guys showed up on time, were super friendly and listened to our directions on what we wanted. The trees now look better than I hoped they would! Thank you for the prompt followup and experienced team!
Very knowledgeable and professional. They did excellent work on our old Maple tree and we will definitely use them again.
Request was easy to submit online, met with Kevin Smith at Jones about a week later. He was awesome. Knowledgeable, friendly, very easy to relate to, helpful. It was 100% a positive first experience, he offered good advice, and promptly submitted cost estimates. This 5 star rating is based on that process. We have not started services yet, the cost was a little steep for a small tree trim and other stuff, but that may be the norm, or more involved than I know. If we have them do the work I will update the view. But the initial process is 5 star.
Bad experience dealing with Jones Tree and Lawn.It began when I requested an initial quote for planting some large trees. After making the request, I waited several days with no response, and then had to call back a second time asking for a quote and then finally was able to get a quote.Then after receiving the quote, I emailed and called again asking for a call back and 4 days later still havent recd a response.When I called back and asked why I hadnt recd a response, the answer was I dont know, but Ill ask for a call back tomorrow. When I said I would either need a call back by then, or would have to find someone else the lady replied in a condescending way, Ok, Ill make note that youll find someone else.As the owner of a small business, my staff and I would never treat new prospects this way or allow this kind of unresponsiveness.
I am so impressed with the professionalism of the people in this business. They are extremely responsive and friendly. I would highly recommend them to everyone.
Very unproffessional, they send crews out to do work without permission and have to be told 6-7 maybe 8 times of phone numbers .My Mom passed away in April and after telling them 4 times what the new phone number was, they still got it wrong.Horrible office staff
Great job on the two tree removals, arrived promptly, cleaned up the work site, and ask to confirm that I was happy with their performance. Which we were very satisfied. Would highly recommend their services.
I am very happy with the removal of the tree in my alley and the two treesbranches removed in my yard. Your employees were great and didnt bother any of my garden plants.Thanks for doing a great job.
We have had both tree and lawn work done by Jones and the teams have been quick, efficient, and friendly. The one time we ever had cause for any question the response was immediate and addressed the issue way above expectation. I highly recommend Jones Tree & Lawn
Ive used their lawn service for 3 years. They are easy to work with. The lawn looks great. They will always take the time to answer questions and and tips to improve the overall health of the lawn. Its been a pleasure. They get a recommendation from me! Mike.
We have been clients of Jones Tree & Lawn for over 15 years. We have always gotten many compliments on the quality and look of our grass, and our trees have remained healthy and happy. Jones does a great job of letting you know when they are coming out (your choice of phone, email or text) and their technicians are courteous, willing to answer questions and friendly. We have also had Tony come out a few times over the years to help consult on specific issues with the yard, and he is extremely knowledgeable and always gave us good advice and a good plan. We would highly recommend Jones Tree & Lawn for any of your yard needs.
Jones trimmed my ash tree last fall. Terrific job and courteous tree trimmers. Looks terrific this summer. Also have switched from a national company to Jones for our lawn care. It has never looked better with fewer treatments and considerably less money! Thanks Jones Tree and Lawn!!
We are recent customers but we are very happy so far. Our neighbor used them last year and her lawn was amazing. We called them on her referral and they were very knowledgeable about all my questions and very friendly and professional. Our lawn looks great so far this season.
Exponent of 10 (to those 5 stars). Jones was introduced to me years ago as I had large red oak trees that had a disease. They come out to spray a few times a year. My neighbors asked me if I could alert them when they spray so they could plan ahead (close windows) and/or put animals indoors. Not only does Jones call them, but they also knock on their door the day of to ensure everyone is happy. They are as many stars out of how ever many stars there are to give. I havent used their other services but know that when I need services they provide that I have a partner for life.
Ive only been in to pick up firewood, but the office folks were polite and buying wood was cheap and easy. Ill be back for more!
I have had great experiences with Jones Tree and Lawn.We have had three huge trees removed at different times and each time they were removed with much professionalism.I have also had the lawn sprayed for Canadian Thistle and the spray tech. was right on time and explained how the spray would work and how it may take a few applications to kill all of the thistle which was nice to know about.I would highly recommend using Jones Tree and Lawn for tree removal and lawns.
Reasonable price, great work. Mulched all the limbs and branches. My trees needed to be thinned so wind can pass threw to prevent damage. They have a beautiful shape now.
I have my Austrian pine sprayed twice a year for Zimmerman pine moth. The tree is beautiful and healthy and I want to keep it that way. I have also used Jones for tree removal. I am highly satisfied with their service.
We have used this company 4 times, from tree trimming to trees going away. Have had excellent experiences every time. They are quick efficient and friendly.
Jones Tree and Lawn get my top review. They are always courteous and do a great job. Easy to reach, as they actually have a dedicated office staff. A pleasure to do business with them.
I first hired Jones to trim my trees that have never been trimmed. They did a great job and the trees are thriving. After some dissatisfaction with a national lawn company, I decided to ask Jones for a quote to feed my lawn for a year. The lawn has never looked better and so i hired them for another year. They are always willing to come out and review any problem areas and offer advice. I would strongly recommend them.
Very bad experience with there leading guy Tom, just putting in services for our trees other than what ww discussed. 13 years of service, they did a good job but all of a sudden he sent us a bill for over 500.00 dollars for some tree treatment we never ever heard of or verbally approved. Wow Im so disheartened to think people you trust and value there services would just take advantage of our kindness and trust. We will never use them ever again.
Good work! They cut storm damage out of our huge maple and cut the neighbors hedges back away from our house and driveway. They cleaned up nicely as well and didnt leave a trace.
The most punctual, no nonsense small business I have ever worked with. We got pounded by 60 mph winds and our tree was in danger of falling on the neighbors house. An hour after calling them we got an estimate to remove it. This morning is was gone. The price was right and the service is top-notch and we are safe from this unstable, 50-foot tree. Reliable and honest, what more can you expect?
Ive used Jones for about 13-14 years for an old (about 120-130 years) American Elm on the city right of way that had scale and an elm beetle infestation. It was losing large branches and the tree scared me after it totaled a parked compact car. The city of Denver said the tree was fine and would not allow me to cut it down in spite of the issues I was having. Jones worked with me to get the tree healthy and keep it healthy ever since. Ive, also, used them for weed spray and maintaining an 65-75 year old silver maple on my property. All healthy thanks to Jones. Ive experienced great service from Jones even when Ive forgot to pay. They call or email a gentle reminder (thanks Megan and Deanna). The clean-up is usually very good and the people Ive interacted with are extremely helpful, i.e. Tony. I would recommend them to anyone.
Jones has done good work for me in planting a new tree and trimming shrubs and other trees.
I have had lawn fungus issues for several years. This is the 2nd year Ive used Jones tree and Lawn and this year it has improved tremendously. Im very pleased.
Jones Tree & Lawn have been taking care of our lawn and trees for many years and we have always been happy with their work and also how friendly everyone is that comes to do the work. I recommend them highly.
Very happy with their service to date. They are much more reliable and do a more thorough job than some of the large, nationally known landscaping companies I have used in the past.
Very professional, job well done. They went above and beyond.
I was optimistic about lawn and tree care results when signing up with the Jones company about two years ago, and took their expertise-offered advice. They have fertilized the grass and injected the trees with products that were intended to maintain a disease-free landscape on my property. However, the fertilization process left both yellowed spots, and bare spots in various areas (in spite of a regulated watering system) and even occasional weeds. The elms got infested with Japanese beetles, causing the leaves to disintegrate and fall off their branches. I had been told that beetle-prevention treatment was not necessary (although my previous tree care company had insisted on it), and thus dropped it from the treatment plan with Jones. Obviously, this was a mistake. It is hard to isolate the source of the problems that have occurred: the sales pitch, the content of chemical products applied, the level and frequency of their application, or the technician delivering the application. In any case, I cancelled the service a few weeks back, citing these issues. To date, have not received a response, although when reporting the problem, I was informed the it was quite likely I would get a reply.
Great job of removal and trimming. Left my back yard cleaner than when they arrived. Highly recommend.
Great Service. Great Crews.
Tony came out and looked at our tree before I could get any other company to return my call. Hopefully our plan will save our maple!
They have done a wonderful job treating our lawn and trees. Highly recommended.
We are very pleased thus far. We just started using Jones Tree & Lawn service and are satisfied customers!
Very professional and courteous. I like the text reminders and follow up on areas that they see need attention.
We appreciate everyones professionalism. They do an excellent job on our lawn.
Lawn has never been greener! We got recomended to use Jones Lawn service after our newer lawn was struggling and more brown than green . After just one of their quarterly survices our lawn has never been greener and looks just amazing!
We had not had our trees trimmed in 20+ years. We had Jones come out and give us a bid as your reviews were very positive and went ahead with the work. About 3 weeks later the job was mostly complete. We had decided to have a large tree removed that was close to the power line. Xcel came out once and trimmed the tree away from the line but the guys from Jones said that Xcel needed to come back out and trim more off before they could remove the tree. It became a pi**ing contest between Xcel and Jones as to who did something wrong. 6 weeks went by and we didnt hear from Jones. We called your office and there seemed to be a mass lack of communication. When the guys from Jones showed up to remove the tree, we had already decided to keep the dang tree. It must be meant to be if it is so hard to take out. We expected our bill to be lowered because we didnt have the tree removed---but were billed the same initial amount.About 3 weeks ago we lost 3 limbs from our largest tree. We called Jones and questioned whether the initial trim was done correctly as it seemed like since we just had the trees trimmed, we didnt feel we should have these issues.Jones guys came out again and took care of the limbs but now have billed us $330. Last evening an even bigger dead limb fell on our neighbors fence. We are not calling Jones Tree this time. Its too bad because their ratings were so good.
Jones Tree & Lawn are quick to respond and deliver the services scheduled as promised. Their rates are reasonable.
Have had nothing but excellent service from Jones -- both from a product/quality perspective and customer service. We recommend them to anyone we know who is needing to have yard work or maintenance done.
We would like to respond to Heather Side - There was never any calls made to our office regarding the service(s) we had provided. If any issues would have been brought to our attention, we would have handled them immediately. We only did 3 roundup sprays and we called ahead each time and she approved having us do each application. We never said the roundup spray was organic. The last application was completed on 8/11/15 and we were told several times that she mailed a check, which we never received. She never mentioned there was any issues, she just told me she would send another check. Finally after not receiving any payment for the last application, we took her to Small Claims Court. Everything was handled in a professional manner.
Very professional, reliable and responsible lawn care.
I purchased a cord of wood from Jones Tree & Lawn and received not only what I had ordered, well seasoned hardwood, but also received top-notch service. I will be using Jones Tree & Lawn again and again...
Fabulous company, fabulous service.
Overpriced and ineffective lawn care products were used on my lawn. Don’t bother with these guys.
Firewood for all sorts of uses.
Great firewood for camping!
Great service
TERRIBLE COMPANY- KILLED PARTS OF MY LAWN- SPRAYED WEED KILLER ON MY ORGANIC VEGETABLE GARDEN - LIED ABOUT ORGANIC WEED SPRAYING........DID NOT WANT TO PAY FINAL BILL WITH THEM BECAUSE OF THESE ISSUES AND THEY TOOK ME TO COURT- OFFICE GIRL DEEANN IS VERY UNPROFESSIONAL AND RUDE......
My go to for firewood.