Tim Bernitt and his staff are knowledgeable and friendly. Every member of the team has their strong suits whether it’s customer service or new policies. Tim cares about the Arvada community and helps to evaluate your coverage needs. I highly recommend the Tim Bernitt agency of AmFam!

I have appreciated the extra effort this agency has made to meet my insurance needs.

Misty is my favorite 😊. She’s caring and always gives me the best price. They are all really nice ppl. 😊

Tim and his staff are 5 star. When I call them with questions, they are always willing to take the time to answer my questions. I appreciate all their help.

Tim and his office have been absolutely amazing to work with. Very communicative and truly care about their customers. They all strive to help find the best policy for you and treat you as a valued customer not just a policy. 5 Stars, I highly recommend them!

The staff is always helpful and quick, willing to listen and have a quick, and correct, response to problems and to make corrections and changes to my coverage!!

Always answered any question, plus always very helpful. Staff went above and beyond the call of duty to help.

Very responsive and proactive - we are very happy with Tim Bernitt and his team

CONTACT IS CONSTANT AND INFORMATION IS COMPLETE WITH EVERY ENCOUNTER

Excellent customer service! Professional and friendly staff.

Tim and everyone in this office are great! They are attentive and communicate great. They are very responsive and quick to do it! Thank you for everything!

TOOK CARE OF ALL OUR NEEDS IN A FRIENDLY AND PROFESSIONAL WAY. WOULD HIGHLY RECOMMEND.

The people in the office were most helpful in getting tow truck after several delays by towing company. They also followed up the next day to make sure everything had been taken care of.

Very friendly, personal service. Always helpful and responsive.

Tim, Misty, Susan, Karen and Gerri are all so wonderful. There are a lot of choices out there and Im so happy I found them. When I call or go in, they always make me feel like family and make recommendations that are in my best interest. When I request changes, they make them quickly and send confirmations when its done. I never have to worry about anything falling through the cracks. If youre looking for an honest agent with a staff thats always working for you, Tims agency is it.

Very proactive and responsive to our questions and needs.

The office is always ready to help me with my needs.

Tim is a great agent who cares about his clients. He is always available and very thorough. He goes above and beyond to make sure the proper limits and types of coverage are in place.

Tims staff is very knowledgeable & responsive to all my questions & concerns.

Tim and his staff are great! They make you feel important, like you’re their only client and they’re so grateful to have you with them.I’ve never had an insurance agent before, who keeps up with you and your best interests in a non pushy way, until I met Tim!

Excellent team with quick response. They truly care about taking care of your business.

The staff is most helpful in providing the appropriate products you need. They are efficient and responsive. My requests have been answered without delay and in a professional manner.

Great customer service and friendly people.

Always get back to me when I have questions. Always friendly!

Friendly; efficient; flexible.

Tim and his team are always very responsive, professional and friendly. Been with these guys for about 20 years and havent seen any reason to look elsewhere.

American Family Insurance and Tim Bernitt have been incredible for me and my family. The support we feel and have experienced from them has been amazing! So grateful for AmFam!

Tim and his staff are always willing to help and answer questions. They are professional and knowledgeable.

The Agency Staff are all incredible and attentive to all your insurance needs. We strive to give all our customers an outstanding experience in each interaction.

I would highly recommend this company and this office, everyone is friendly experienced and helpful. They have great rates and have always given me the best options for my needs.

Ive been with the Tim Bernitt agency of American Familie Insurance for over 5years and am very happy and would recommend this agency.

Best customer service in Denver. Phone calls are always answered and the staff is always willing to help no matter the situation.

Personable, quick service any time I reach out to the office.

Tim truly is concerned with his clienteles and is an asset to American Family Insurance he is highly recommended, quick response times and always willing to help.

Tim Bernitt and his office staff have always taken excellent care of my insurance needs and questions! I would highly recommend contacting them for your insurance!

Insurance got too expensive. Had to look elsewhere. Staff was excellent!!

Tim Bernitt and his office have been an excellent agent to me and my family. While insurance is never fun to deal with, Tim and his team work hard to get you and your family taken care.

Everyone I have had contact with at American Family Insurance has always been very kind and helpful. Wouldnt go with anyone else!

Excellent communications and follow up

Tim is a man of integrity and honesty. I have not done business with his agency, but I know that he gives his clients the utmost care and consideration.

Existing customer. Purchased a new vehicle. The new information was processed quickly. Received pricing and proof of insurance quickly. Very satisfied.

The staff and the service are great, helpful, and go out of their way for great customer service

Very nice and helpful

Susan and Misty go above and beyond to ensure client needs are met in a timely and professional manner. Have had nothing but positive experiences with this locations staff!

Great Agent with reasonable prices!

They r awesome

Cancelled my policy because I added a vehicle and the AGENT Timothy failed to advise that I needed to pay extra. Requested to remove the vechicle and add another and now I am being told I have to back pay for all the premium. I will be calling corporate and this Agent will be paying for his mistake.

Experience

Needs to improve their billing process.