Very disappointed in the responsiveness and professionalism of this branch. Had a few claims and both the agent and insurance adjuster were a nightmare to work with.
Very pleased with the coverage, service and platform.
10 stars. If Paul is not your agent, stop reading this and call him. Right now. Best agent I’ve ever had and top notch office team. The real value of an agent is when there is a claim and you need help, Paul is fantastic support during that process. Why are you still reading? Call him !!!!!
This is my 4 or 5 th year with all state. Every year I have to call and have my updated policy sent over to my landlord. I call Today. The lady that answered the phone wanted to argue with me.My apartment flooded .. And it was impossible to file a claim.
I have been a customer for about 6 years now, always treated well. I have never had an issue, or have any complaints. Staff is helpful, and I do like they will review my policy when i ask to ensure i am getting all my discounts.
Paul is a great agent bar none!! H. e always takes the time to explain all your options but he also goes out of his way to get you the best price available for you so you can get the best coverage for the lowest price For your situation. Although he at times is a challenge to contact because he is so busy doing his best to help everyone. Keep trying he is awesome and well worth it! He does have a knowledgeable staff that will help with whatever you need as well. You really are in good hands with Paul Novaks Agency!! And Allstate too. Thanks Paul as Always!!!Kathi S.
Great customer service very helpful!
We have been clients of Paul Novak for years. Maybe twenty. Our daughter and son are clients. We insure everything through him. Automobiles, home, life insurance, atv, boat and trailers. Probably more but we would trust no one else.
Great Experience! I own a property Management company and Linda and the other office staff have helped give consistent and quality service to several of my renters. Quick, easy, educated, and professional. Thanks again.
Paul Novack and his Allstate Insurance team are amazing and I would highly recommend them to anyone that wants to upgrade their Insurance needs.
Paul is awesome. We walked in on a Saturday when he was by himself and walked us through everything and took time to explain and answer all our questions.
These people really take care of your needs. I can stop in and get all my questions answered and they dont make me feel like Im wasting their time.
I have been with the Novaks agency for years and have gone through some difficult and unexpected catastrophes including a fire, water, hail care damage... Paul, his team and Allstate have been there for me and all claims got handled professionally, timely and to my complete satisfaction. Customer service is the selling point and the reason for me to stay. I would highly recommend.
Need insurance this is the place!! Saved me afew hundred dollars plus got way more coverage. Who knew...
I have been with the Novak agency for over 4 years for my own insurance needs and I recommend them to anyone who is looking for a great agency!
I loved the service and diligence of my insurance agent, I gave them a call and was promptly served, I would recommend it in the future.
Great people who go above and beyond to help!
Paul doesnt care about his customers at all he can go shove it.
Nice experience working with Paul Novak.
My insurance agent Naomi goes above and beyond. I actually have two family members that sell insurance and other than the fact that I don’t like to do business with family Naomi was very clear and precise on the service I was provided always gives me great advice and when I needed a windshield replaced and had questions about other situation‘s she was very informative very helpful and made me feel 100% confident with Allstate as my provider. I keep looking for to her as my agent and will follow her if she decides to go somewhere else.