My laptop stopped connecting to the internet and and I had no idea what to do . I brought my computer to the Computer Doctors for repair, and what a wonderful experience. The team was friendly and helpful, and Sean was very knowledgeable about computers and super nice and easy to work with. He diagnose and fixed my issues and gave me additional information on how to avoid this problem in the future. I got my computer back in less than 24 hours and I am very satisfied with the service. I have another laptop that I will be bringing to the Computer Doctors.
Old school customer service!I’ve been in need of someone to help with a variety of computer & phone issues.After reading the high customer service reviews for Computer Doctors on Green Oaks, I decided to give them a try.I walked in with what I believed was a battery replacement need for my iPhone. The owner was very professional and courteous checking to make sure a battery was what I really needed. He did the replacement in the time he allotted, 20 minutes, and then showed me the damaged parts and explained what had probably happened… The charges were fair & he took the time to answer questions pertaining to other computer issues.Since he has been in business for many years, I will definitely go back with any computer & phone issues that might arise. Great experience!
Such an amazing spirit, very helpful, very professional they get the job done ASAP. God sent me to Mr. Shawn and he serviced me twice this year and he definitely takes GREAT care of his customers. I can not complain at all! He repaired a phone and laptop that most of my life depends on (I thought it could not be done and he did it effortlessly ), I Will definitely continue working with them. They do EVERYTHING! And they are very THOROUGH with their work. they keep you updated every step of the way, HIGHLY RECOMMENDED ! Thank you so much for taking care of my electronic necessities.
Owner is a wonderful man. Works with his customers and does good business. Will be back!
My daughter broke her screen on her Mac computer. We took it to computer doctors and they got it fixed in 2 days. They do great work at a reasonable price.
My husband and I went in today to get his iPhone repaired, new screen, and new cover. They were great...got us what we needed and repaired the phone without any issues in a short amount of time. Highly recommend.
Shawn was such a great help! I cracked my laptop screen on my MacBook and desperately needed it for work. He was able to order my screen and fix it in less than a week! Highly recommend. Friendly and quality service.
I took my Dell Inspiron in to have the power button fixed. I was treated very professionally. I was given options and a great amount of time to consider those options. In the end I opted to have my Dell repaired - I was given an estimate for the repair (new button & labor) and for the amount of time that would be needed to complete the repairs. I was surprised and delighted when I was called to let me know I could pick up my laptop. Excellent communication, excellent service, and my laptop is functioning as it should! I can recommend the Computer Doctors completely!
This store is very friendly and the work is done quickly and a good value. I would recommend it.
I took two of my iPhone to the owner, both my screens were damage. He was so kind and gave me a discount on both because he understood as a single parent it was a lot of money for me so for my iPhone 6Plus he repaired the screen for that phone gave me a $10.00 discount so I only paid $108.00 and for my IPhone XR he took $10.00 off again, I thought extremely nice of him. So after taxes I only paid $151.19 just for the screen replacement. Now both my phones screens look great. So in total for two screen replacements I paid about $260.00 plus he put them on really fast I was so shocked he was done in just 30 min. That was great! So if you want your screen replaced you should try this place.
Very fast and professional service. We take all.if our computer repairs to these guys. Great service.
Took my Mac laptop in for diagnostics and repairs. Felt like I was getting A+ apple service yet supporting someone local. Quick to answer the phone, my questions, and got it taken care of for me. 10/10 recommend.
Friendly, professional staff who provided us with next day service after parts were received on our iPad repair.
Went to Best Buy twice with the problem I was having with my computer not powering on. The first time they said it was the battery, that was not the problem, the second time they correctly diagnosed the problem and then said, oh, but we cant fix that. The Computer Doctor correctly identified the problem and after ordering the necessary part promptly fixed my computer and it works great now. Thank you Computer Doctor.!
Great job on an unusual repair. Reasonable price. Great customer service. 👌
Very fast, professional service. Exceeded my expectations. Thanks Shawn!
Great place for repairs. The owner is a great guy willing to help out with all you mobile and computer repair needs
Great customer service and good value
Very knowledgeable about old iMacs like mine. Straightforward about labor fees.
Bring your devices here!!! 5 star customer service.My 5 yr old MacBook wouldn’t turn on so I went to apple and they wanted me to pay $800+ and couldn’t guarantee it being fixed after that.I found computer doctors while searching for other places to take it and I’m so glad I did. Brought it in and all they needed to do was change the battery!!Everyone was so helpful here.
Great service, great recommendations and excellent work each time I take in a machine for repair. Cracked screen and forgotten password on my..iPad2.. Computer Doctors fixed it in a jiffy, Now, lets see if my iPad2 will last another 10 YEARS! :) Highly recommend Computer Doctors if you need any repairs done on any computer.
I only had a couple of issues. They ordered a part but if they called they never left a message. So they used the part for someone else and when we had to order it again. Still no message saying it was there. Then we finally get it fixed and no message to say its ready after having it overnight. The gentleman was very caring and friendly. I really liked him. Very personable.
Very impressed with the service here. I needed my charging port fixed on my laptop. Once the part was in, it only took a few hours. I expected for it to take longer, and I was so happy to get my computer back the same day. Shawn is very knowledgeable, and we will be going back for some computer upgrades next.
I have had a broken screen on my MacBook for two years and have had a lot of trouble getting it fixed. Best Buy’s Geek Squad was really unhelpful. Eventually I stumbled across this business and decided to give it a try. Shawn immediately was able to tell me what I needed and was kind and helpful! When I picked up my laptop is was good as new and I couldn’t be more grateful!
Fantastic and fast, friendly service. Saved me lots of money on my relatively new HP laptop repair. I’ll always use this business for my future repairs. They even have used phones and computers so I will check here next time I’m in the market for either. Thank you so much for your help!
Best neighborhood shop... but local
This place is legit! They are honest, and they have great communication with you about what is wrong and what needs to be done. The repair was also done quickly.
There was good work performed, and my computer was returned on time.This is my second time to come here, and I have been very happy both times.
I love this place... My apple MacBook air screen went out and everyone i called in the Metroplex was wanting an arm an a leg called my friends at the Computer Doctor and got me taken care of for half the price of what the others were asking for.. I recommend these guys to anyone...
I gave him a hard phone job and an extensive laptop order for my husband who had a stroke. He got everything done perfectly while protecting my privacy.. Recommend to all
Fast & saved me a lot of money . better and more affordable than geek squad .
Shawn is the best! I really needed a gift fixed on Christmas Eve and he stopped everything to help me make it happen! Great quality, knowledgeable and awesome customer service!! Will be back!!
Fast service. Great quality repairs!!
Great products the guy who owns the store is amazing ! fixed my iphone screen for a cheap price
Mr. Shawn, shown me so much hospitality and his work speaks for itself. Definitely a reliable place and great professionalism.
Easily the best and most convienent repair Ive ever had, and charged less than HALF of what Apple wanted to charge me. Definitely will be coming here from now on!
Such a great place to get expert repairs. So happy with the multiple devises I have brought. Highly recommend to all, no matter what devise or brand this place rocks in repair!
Took my laptop here to get a broken screen repaired. Was told it could take 5 business days. He had to overnight another part for someone else so he included my part and had the repair done in 2 days! Very pleased with the service. Screen works and the turnaround on the repair was awesome. Thanks!
Great service on my MacBook and great price on my repair. Thank you Shawn and will use you again!
Great place to get your computer very good job fixing my touchscreen laptop love this place I Recommend this place to everyone
By far the best comeback I’ve had from bad luck. Shawn was extremely professional and super responsive and definitely has my business for life. Such a wide variety of repairs and services as well! Just an overall amazing experience. Thanks Shawn!
The Doctor knows his Diagnosis. Excellent!!!!
I like this place because they fix the hardware so good.
Shawn is the owner and technician. I will bring him my business from here on out. He is thorough and knowledgeable. I appreciate his customer service and integrity. Highly recommend him.
Great work! Set expectations and followed through. Would definitely recommend again. S9Plus screen repair.
I have gotten 2 laptops fixed here amazing work and amazing prices WOULD HIGHLY RECOMMEND
I had a great experience here. I went to 3 other places and they couldn’t get to me for 24 hrs. When I walked into computer doctors they got my screen fixed on my phone in less than 30 minutes. Fantastic, I highly recommend
My iPad screen broke on my 5th generation. Even though it was older they were still able to fix it. My iPad now works great. If I ever break another screen I will return. Also the price was right.
Excellent job done on my iPad. Excellent Customer service!
Fixed my new MacBook very fast was the only computer place that would take it because it was so new the MacBook Air 2020 and fixed it very well there was nothing wrong with it after the repair and price was alott cheaper than the Apple store. I would highly recommend anyone to come here if they have problems or breaks with any of their electronics.They were also very friendly and kept me updated.
The staff at Computer Doctors were amazing! I had 2 frustrating days dealing with the Apple store. They tried to sell me a 1400 phone. Luckily I had a gut feel and decided on going here. Everything was done in a timely manner and it was stellar work. I will be using CD for anything that needs to fixed in the future. I highly recommend them. They made my year!
When youre looking for atmosphere and not a chain to have to eat at again and again, this is a great place for lunch downtown off the square. They are known for great salads, great soups, and just a wonderful menu. probably the best chicken salad in town. I had a hamburger today, made with Angus beef and it was fantastic. Everybody kept ordering pie around me so of course I had to have some too. My favorite is buttermilk and theirs does not disappoint. I believe it only open for lunch so dont come looking for dinner. Not a big place so dont come with a huge group.
Sean was a cool guy told us what the prices were n had my computer fixed in a couple of days cause he had to wait for parts ..fast and easy
I was helped so much here!! I had a mishap with a new Apple Watch and he fixed it! Then when I sent to pick it up I had been having trouble with my IPhone 10 and was headed to ATT store next when it occurred to me he would at least be able to tell me whether it could be fixed or if I just needed a new one, he was able to fix it for a much more reasonable price while I waited. ATT would have probably sold me a new phone since I am due for an upgrade or sent me to the Apple Store in Ft. Worth- no time for that!! I am just so happy to have all my trouble fixed in a day!! Thank you Computer Doctor!! I highly recommend!!
Very fast and dependable service will come back again. J Burt
Absolutely amazing !
This was my first time in and Shawn was very helpful and knowledgeable. He enlightened me to a lot. I would definitely recommend him to fix anything. Feeling very greatful for his expertise.
Great, easy and fast
Awesome work with my iPad 6 gen a racked screen. I didn’t think it could be fixed but he did it!!!!!
I wanted to take the time to write a glowing review for Shawn with Computer Doctors. After a bad experience with another cell phone repair establishment...thank goodness I did not spend any money with, I spoke with Shawn. He asked me pertinent questions regarding my LG V40 Thin Q phone, model # and which cell provider phone was purchased through...etc. Ordered the part, informed me when the part arrived...I dropped off on Saturday afternoon and picked up same day. Fair priced, professional, knowledgeable and excellent follow up. I highly recommend Computer Doctors located at 421 W Green Oaks Blvd...ask for Shawn.
My first time here. They fixed my iPad in a timely manner and at a vert reasonable price. Highly recommend
Awesome service! Was able to fix both my iPhone & iPad! Thank you!
Computer Doctors saved the day. I brought my computer in for a major repair. In a panic because of upcoming presentation, I trusted this company. Computer Doctors assured me that the repair could be done in a timely manner.They delivered.My computer repair was expedited and I met my deadline with time to spare.Impeccable service and workmanship at a fair price.I highly recommend this company.
Shawn has excellent customer service. He repaired my phone iPhone screen in less than 20 minutes. We will be doing business with him again.
Very Professional. He knew right away what was wrong with my device. Price was low compared to other places I looked. Recieved my device back in a short time. Thank You Computer Doctors.
I really enjoyed my experience here at computer doctors. Shawn the owner goes out his way to make his customers happy and satisfied. He can work on your cell phones, computers, and laptops. He gave me all my options from the highest cost, down to the smallest cost to make sure I was comfortable . He has a steady stream of costumers coming through the door, this suggest that he has many returning customers. As a business owner myself, working on my PhD and college child at Texas A&M makes Shawn a very important person to know.
They did an amazing job repairing my iPad Air 2! Very quick and professional!
I took my iPhone to replace the screen and they did a great job. My phone was ready within 30 minutes. I recommend everyone to try them out. Thank you
I found this store on Google. I came on Monday and the computer was ready the next day! Speedy service and the guy who works here is so nice and helpful!!! I would definitely come back if I need to!
Incredibly got a new hard drive and system software repair in one day! The fixed it and it is like new!Angela 1/5/20
Fast delivery on fixing my sons phone. Works perfectly!
Such a piece of mind to know that there are awesome companies that are so trustworthy. If you need work on your MacBook bring it here!!! Super friendly people
Im all about DIY, but computers are so frustrating. Computer Doctors has the best prices Ive found anywhere and he will get the job done ASAP. He completely overhauled this old laptop I had in less than 24 hours and it is SO MUCH faster. I can actually use it now. I plan on using his business for electronics for my whole family.
Great timely and friendly service. I have had more than two repairs done here and highly recommend them.
Shawn, The Computer Service Technician was great! He was extremely pleasant, easy to work with and courteous. I got my Iphone 7 fixed in less than 20 minutes, got a new screen and phone charger for a great price! He was very sweet! I recommend this place for sure. If there were 6 stars, I would definitely give them it. Great JOB! I will be coming here from now on for any repairs I have.
An older polite gentleman helped me out I think his name was Shawn, not too sure but he’s a life saver! My screen was black on my phone but I was getting notifications I tried to reset it myself but had no luck. Boom within 30min he had the screen up and working! Thank you so much!! 🙌🏽🙌🏽
Great experience! Very helpful, knowledgeable and honest. Great neighborhood business. His rates are a lot better than the big name squad in computer repair.
They did what geek squad could not do
Purchased 2 screen protectors for iPone 11. Although some of the packages were mislabeled, Shawn took the time to sort them out and made sure I got the correct size. Excellent service!
I used Computer Doctors about four years ago and was totally satisfied with the service. My husband, daughter and I visited again on this past Saturday with four separate issues in which three of them were resolved. The owner is a very nice honest guy that I would definitely recommend you to do business with. Check Him Out
Shawn was very helpful setting Us up with a New Computer... Very reasonable price wise...
Shawn stayed late and fixed my phone in 30 min very happy with their customer service
First off, I’m not the type to write a review on someone just to be negative, but this place is a scam!Because of the good reviews, so I decided to give them a chance.I took my laptop here in early August to get a replacement charging port, deposit is required for any job needed. Cool.I went to pick up my laptop in late August, and Shawn the technician, recommended a new battery for my laptop as it was an older model dell and seemed appropriate. He was kind to give me a discount for it and added it to my FINAL tab. I paid this man $170 cash for the work on my computer and the battery. Since the battery wasn’t in stock, he had to order it and would call me when it got here.Moral of the story, when I went to pick it up, he told me I still owed the $120 from the port repair so I couldn’t get the battery. Yet how was it Im in possession of my laptop if i didn’t pay for everything? He told me I wasn’t in the system for it as well. So why wasn’t my cash payment not documented in the system? The fact that he was calling me liar Nd miscommunicated my payments in his system shows how honest a person he really is.Be weary of this place! Poor customer service. Only reason I gave them one star is for the charging port repair. They steal money from hard earned college students and act like you never came to this shop. Lesson to me, ALWAYS GET A RECEIPT! Go somewhere else yall.
So quick! Thanks so much.
Took my IMAC in 3.5 weeks ago. Paid the diagnostic fee. They call me a few days later saying it was my LCD Screen the part was going to be 600.00. I told them not to do the repairs. I was out of town and a few days later they called again saying they had mis-diagnosed it and that it was the Ram. They wanted to wipe it first and if it didn’t work they were going to order a new one. Repair cost 200.00 installed. Ok sounds better than 600.00. I wait a week call them and they have changed employees and say they were waiting on me to approve the repairs. SHMDH 🤦♂️ I approve it and wait another week only to get a call today that my IMAC still isn’t fixed and that his friend that works for Apple said it was the OWC. He also informed me that they couldn’t repair it. Anyway long story short what a waste of time. Buyer Beware!!!! Bad Service in my personal opinion.
I took my Chromebook to this place to have him look at it. There was a tiny bit of miscommunication on regards to pricing (which was completely my own fault for my own illogical preconception), however he was very kind and understanding anyways. He built wonderful trust to me, and I would definitely still recommend him.
Amazing Service! Best Repair shop around everyone tried to charge me $120 for my screen repair when they only charged $70. Recommended
Very professional, very knowledgeable with outstanding service. Highly recommend.
Shawn is very trustworthy and friendly. Plus very hardworking and fast with a affordable price.
Took my iPhone 6s there to get the screen replaced due to a small crack in the corner. There was rain in the forecast for the couple days following so I knew I had to get it repaired immediately to not risk any moisture seeping through and causing further damage. I found Computer Doctors after a quick online search and realized I had about an hour before they closed. When I got there, I was pleasantly surprised when Shawn said it would be repaired while I wait. Before I knew it, he came back out with my phone as good as new and still had time left before it was time to close up for the day. Above and beyond service and quality work!
Very fast service and affordable pricing! highly recommended!
Great services, very friendly, great prices will definitely be visiting again and referring friends!!
Awesome place for phone repairs. Quick easy and good prices!
I took my dell laptop to install a new windows on it. They did a great job and gave me a great price. Thank you
He replaced my screen then my phone started messing up and it was a month later. I took to him & he said its been too long. He wouldnt do anything about it. I have read when some places replace the screen it does that, the phone starts doing its own thing and even typing. I paid a lot of money for the iPhone 7 screen for it to do that. I should have just taken to apple but this guy was close & apple store nearest me isnt that close. I wouldnt recommend him. Bad customer service plus hes never there when the sign on door says he is. Dont waste your money.
Took my computer in, was told it was a video card, it turn it and was accessible. Days later I was told it was fried. Lost all of my data. They sold me a new computer. I could not even get on the internet, took it back HE CHARGED me to fix it.He told me I need to register the windows product, it was an invalid number, I hold the computer back in he told me I was using the wrong number I took it back and once again I was told it was invalid .This is my third time to be standing up here waiting for him to even return hes out on a two hour lunch I wish I could post a photo of how many people have left hereNow I have to worry if hell screw me over and even getting this product made valid
Great service, in and out in one day, fair price . Highly recommend
I had a good experience and paid less for repairs at Computer Doctors. I had taken my laptop to Best Buy Geek Squad and they had difficulty diagnosing the problem and were going to have to send it off for repairs that were going to take at least 2 weeks. I couldnt be without it for that long. Computer Doctors were able to correctly diagnose the problem, order a part, and repair it in less than a week and it cost less. Will be using Computer Doctors for future computer repairs.