I haven’t found a better mechanic than Dan! For what it’s worth, any time spent waiting for his service is worth it, don’t let any review here mislead you about that. As for any mishaps that we’ve ever endured, he has always made me whole in the end. He’s been my mechanic for 3 years and I plan to continue to use his services as long as I need them! The thing I like the most about Dan is that he is very thorough and in the end he is always fair. I wouldn’t trust my Mercedes sprinter van with anyone else!
I operate a large Kenworth box truck, and its in that in between. not big enough for the commercial truck repair spots ( as i get pushed to the bottom of the list ), and too big for a dealership or a small repair place.Dan and his employees have treated me with the utmost urgency and efficiency. Fulfilling all my needs for repair and service, with an attitude that I was the best customer, who they couldnt wait to see back again.I would recommend them ( and have ) to any small business operating a fleet, or large trucks. the attention to detail and friendly service is unmatched in the DFW.
Dan’s entire team was professional, from the front office to the mechanics. When my 2007 international was ready to be picked up Chad the mechanic that worked on the truck, walked me step by step on what had been done and what I would need for the future. I really appreciate the time they took working on this truck since it was an older truck. Overall great experience.
I probably just had the most pleasant truck repair visit experience ever. Professional, courteous, quick, fair... Does it get better than that? **UPDATE from a year ago** Just took my Jeep in with a starting problem, expecting a new starter needed. Diagnosed with a loose wire only. Fixed and back on the road. Honest and great service.
Vey disappointed. I had an appointment scheduled for a week. Drove one hour to get there and the owner hemmed and hawed about how hard it would be to check my motorhome air and why it would be a big job how busy they were etc.. Long story short I wasted 30 gals of diesel for nothing. They wouldnt even look at it even after I offered to leave it overnight. I would never recommend them.
We had our yearly maintenance done on our 32 foot Class A motorhome and the generator.. Dan also ordered new house batteries for the motorhome and had someone come to our RV park to replace them. We cant say enough good things about Dan and his incredible staff. We highly recommend him.
Staff was super nice and helpful as always and they did amazing job.
Everyone were very kind. They gave details of everything that was done on my truck. I think I have found a place that I can trust.
I wrote a long, extremely negative review, and the owner called me and explained his position. While I dont agree, and still feel the customer service aspect of their business is terrible, I added a star back. I am not sure who is right; there can often be gray areas in mechanical issues. Unfortunately, I cannot get a clear answer to the mechanical issues; but I do know they need to treat their customers better. It doesnt matter how knowledgeable you are if the customer leaves feeling like they were mistreated and condescended to. A bit of respect and explanation can go a long way.EDIT2: A thing I forgot to note: when the owner called to explain, he began this long rant about a million things and would not let me talk at all. At one point, I put the phone down on the table and walked away and timed it: 3 minutes later he was still ranting at me.Furthermore, my vehicle is finally fixed, and they found the source of all the problems -- a wiring harness had shorted out and burned up. So the $5000 in repairs recommended by Dans wouldve 1) added back a part that does nothing but cause problems and was only there to satisfy federal regulators, and 2) wouldnt have solved the real problem which was a burned up wiring harness that was causing all the other symptoms.By walking away, I saved thousands of dollars.Photo: not fuel injectors, not $5000.
Best truck repair service in town. Dan and his crew are highly skilled when it comes to truck repairs. Highly recommended
I took a diesel truck to Dans for a pre-purchase inspection. They got me in right away and gave me a wonderful comprehensive report including pictures on the truck I was looking to buy. I live 2 hours away and they let me arrange everything over the phone and emailed my results to me. Dan called and walked me through the report, and gave me advice on maintenance and items to address were I to buy the truck. I will use them again.
Great Family Type Treatment. They are always polite and honest. Not always the cheapest but one of the most reliable and you wont have to keep going back. Personally i love that Dan will call you himself to let you know what exactly is going on with your vehicle. Great Place - We will always take our trucks to Dans Auto here at Moveline Hospitality.
Excellent service. Took our Isuzu in NPR in and Came back with everything and more done over and above what we asked. Will be using them from now on .
We love Dan and his crew, absolutely the BEST in the business. Friendly, professional and knowledgeable, always looks out for the customer. We only use Dans for our bus, you should too.
I have trusted Dan’s with my rv a few times and have never been disappointed. They are great at diagnosing issues. They have found issues that I already knew about but didn’t tell them about. I always get my rv back in a timely manner. I have never felt that I overpaid for any services and they always call before doing any extra repairs. They are conveniently located in Arlington TX. I highly recommend Dan’s to anyone needing repairs as well as state inspections and preventative maintenance.D Glenn July 2020.
Any kind of diesel troubles I have in the future, I will return to Dans. They did all the possible to help my situation and were very understanding. Chad, the mechanic is tops!
This is the 2nd time I have used Dans for my Class A RV. Exceptional service with very friendly and helpful staff is what brought me back the 2nd time. I feel that I can trust Dans to do repairs and general maintenance to keep my RV running smooth and safe. Thanks Dan for alerting me to the sway bars. I definately noticed the difference on this trip!
Diagnosed and repaired in an afternoon a problem another shop missed. Great service.
Prices are reasonable and this place stays clean and always secure. Highly Recommend. Dan has decades of experience and the only place we take our company trucks to and trust. Amazing.
As always, Dans does a great job, very reliable and honest. I would not go anywhere else!! They are tenacious about getting it right.
I brought my van in because I wanted to have my wheel bearings replaced. I was told that the likely cause wouldn’t be the bearings. So I agreed to a diagnostic on the front end. After the diag I was told the front end was good but my brakes where completely worn and it would cost $2323 to do the full job. I was also told that my wheel bearings where the press on type. I didn’t pay for the service, just the diag fee of $158. Once I got home I decided to do the job myself, and I found that my brakes where NOT completely worn, the wheel bearings are NOT the press in type, my front end bushings DO need replacing and I don’t think they even took the tire off( the tire off part is probably my frustration of doing this with my limited schedule but you get the picture). My experience was not good. Some others may have different experiences. I don’t expect an apology or a statement I want people to be aware
We take our RV there for inspections and chassis maintenance, They were very accommodating to our schedule and performed the repair in a reasonable time. The office put the wrong information on the invoice, causing me to call and make sure there wasnt a problem. Dan called me the next day to apologize for the mistake and made it right. I recommend Dans to anyone who needs car/truck work done.
Repaired all the brakes on my Dodge 4500 in just one day. The price was fair also. Will use them on my other diesel trucks from now on. Great job!
Dans service? Lets just say Im spoiled! His staff provided the info I asked for. Plus they were gracious in transporting me to and from where I store the motorhome. You could say that they go the extra mile to help their customers!
I took one of my fleet trucks for a diagnose, I received a professional detailed report with pictures.There was an error in my invoice that I didnt noticed and they call me to make aware of it and they credited my CC, honesty is a value hard to find now a days, thank you for that !
Had to get my dump truck fixed and they fixed it very quick. They knew their parts and executed well.
Very unprofessional
The front desk lady, Amber, was very nice and helpful. The service was fast and friendly. Definitely recommend.
Dan has been repairing our busses and does a fantastic job. Every time we drop them off the ladies at the front desk are always very friendly and helpful.
Im always on the run doing hot shots,Called ahead Dan got me in, and Brian the mechanic is always upbeat and positive, thanks guys
Could not have asked for better! Dan came out himself and went over everything that had been done, prices were more than reasonable, and my daughter says the car is better than when she bought it!
Amazing guys! They know what theyre talking about!
As an owner operator I consider myself fortunate to have found this place on the Internet. I called and told the gentleman what part needed to be replaced and he told me to come right over. As soon as I got there the mechanic went over my truck and found I was in need of something else also. What would normally take 3 days at a dealer only took 24 hours at this place and was very reasonably priced. They were kind enough to find a motel in the area for me and take me to the motel and pick me up. I VERY highly recommended this place!
I was able to make an appointment online which was confirmed promptly by Dans. I dropped my truck off and they gave me a ride home. I quickly was contact with a quote. I was very happy with the work they did and will definitely use them for future repairs
Great knowledgeable and friendly service. Chris and the team fixed up my wifes truck in exactly the time they told us and for the price they quoted us. These guys and gals really made the whole experience enjoyable. They really went above and beyond.
I have been a customer of Dans of over 20 years. I own a large roofing company in Arlington, Texas and Dan has maintained my fleet of cars and trucks and has always provided excellent customer service and expertise. They are very knowledgeable and friendly and I would highly recommend them to anyone needing repair work done.
This is the second time Dan has serviced my truck. He is very informative and efficient.
I trust the mechanics at Dans to perform maintenance and repairs on my Dodge 3500. I drive from Dallas to Arlington because its worth it!
Truck was not producing any codes but was barely running. They were able to diagnose the problem within a day and had repairs very quickly.
I drive an Isuzu NPR-HD box truck on a daily basis, and Dan’s has become my go-to stop for any needed heavy diesel repairs. You cannot dabble in this kind of truck repair- it takes a specialist to do the job right and earn your trust, and Dan and his team, Brian in particular, have proven to be exactly that.Dan has done several repairs on my truck since I started patronizing his business a few months ago, but most recently he assisted me with a very serious, extensive repair. It was expensive and took a while, and many complications arose from it, but Dan went far beyond the extra mile to make sure that I and my truck were taken care of.I can’t begin to tell you the number of times and ways in which Dan went out of his way to give me excellent, personalized, expert service, at the smallest possible cost. He assured me multiple times that he was going to see the project through to the end and make sure I was taken care of- and that’s exactly what happened. That kind of service and character is special, and sadly, all too rare.My truck is my business, and when I don’t have it I’m impacted on multiple levels- most importantly financially! I need to know that the person working on it has my best interest at heart and is going to operate with expertise, speed, and integrity.So many times I’ve taken my truck to a larger place of business that has a name brand (I’m not naming names, but I’m looking at you, Industrial Power) where the wait times were exorbitant, service felt shoddy, and each time I walked out feeling like my business wasn’t appreciated- that I was just a number and they didn’t care if I used them or not. I have never had that feeling at Dan‘s place of business. Brenda and the office staff treat me like a friend, and the service I receive is highly personalized with excellent, thorough communication.In short, with Dan’s I get excellent service at reasonable prices, but most of all I get the peace of mind that comes with knowing my truck and my business are in good hands. I can’t recommend Dan’s highly enough for any heavy truck (Isuzu, International, Freightliner, Kenworth, etc.) repair, but they also work on motor homes, RVs, and passenger cars & trucks. Give Dan and his crew a chance to earn your trust like they earned mine.
On every visit to Dans Truck Repair I am greeted with a smile. Dan & Brenda give the personal attention that you dont receive at the dealerships.
We had had some work done on our vehicle at another shop and Dan’s truck shop resolved the issue for us quickly. They even contacted the original shop and let them know the part was defective. I would tell everyone I know to take your vehicle there.
Called for information on repairing a part, the reviews online are great so I thought this would be a great place to take our vehicle. The guy I spoke with two different times was very rude. Seems like they have enough business and dont really need any new customers. My 1 star is rated on customer service not mechanic work.
Dan and his staff are really great. They are friendly and professional. I have had my vehicles worked on several times in the past and I am always extremely satisfied with the results.
These guys are AWESOME! My car was ready in no time at a very reasonable price. I highly recommend Dans Auto & Truck Repair!
When I made the choice to use Dan’s Truck Repair service I did so based upon the merits of his Google Reviews. I couldn’t agree more with all the other positive reviews I’ve read. First and foremost, Dan himself communicated an accurate timeframe to complete the repair—he never beat around the bush on how long it would take. Secondly, he was able to work on my Mercedes-Benz turbo diesel (a challenging proposition for anyone) and brought it back to good as new after another mechanic butchered it. Last, he kept me up to date on what he was going to charge me and not only did he call to get my approval, he also sent a detailed e-mail describing the additional parts he needed as the work progressed, and only for those things inside the engine he couldn’t see when he made an original estimate. If you own a Mercedes, Freightliner, or Dodge turbo diesel van this guy is the one to trust! Dan is an honest man and that’s about the most important trait you can find in a mechanic. He has rightfully earned me as a customer and next time I need a mechanic I will be calling him again. Thanks Dan!
They had my 2004 Ford F-250 for 4 months. The price for repairs was to be no more than a few thousand dollars and the bill (which I did not agree to) was over TEN THOUSAND DOLLARS!!! The truck is broken down again,3 weeks after repairs.
THIS SHOP IS THE BEST!!!! EVERYTIME I HAVE AN ISSUE WITH MY CAR OR TRUCK THEY ALWAYS GET THE JOB DONE AND DONE RIGHT. I STARTED USING THEM FOR THE FLEET OF BIG RIGS MY JOB HAS AND THEY WOULD DO THE WORK AND DO IT RIGHT. THEN I HAD AN ISSUE WITH MY OWN CAR SO I TOOK IT THERE ALSO. TO BE HONEST, DANS AUTO IS THE ONLY REPAIR SHOP I TRUST IN THE DFW. THEY ARE THE ONLY ONES THAT WILL TOUCH MY CARS. THANKS
These guys are the Pinnacle of what true good old-fashioned service used to be about. Very few spots like this hyou can go to any more and get this kind of treatment worth it just for that alone.
Didnt even get service there got treated very poorly soon as I walk through the door
All I can say is that Dan’s has done me right. Of all the places in Arlington I’ve taken numerous vehicles to — Dan’s has been the most forthright. After poor service Mdas, Vgrif, and Sa&Jo’s — I wouldn’t trust my truck to anyone else.
Great Staff, Gilley really took care of me. Will definitely come back.
I take all my trucks and trailers to Dans Auto as I have found them to be both honest with what is being needed for the repair and fair with their pricing.
Running over the road in the Expedite industry its hard to find a reliable, customer focused service center to work with in most places.Dans Auto/Truck repair not only took the time to correctly determine the mechanical failure on our Expeditor Straight truck, but also completed the repair in a timely manner (SAME DAY !!!!) and at a Fair price. This company is professional, curtious, and friendly. I would recommend them to service any vehicle brought to them and not question it. As an OTR operator they give you piece of mind and are very trust worthy. Thank you again for the outstanding service!!!!!
Dans Auto/Truck Repair is a great! Honest, dependable and fair prices! Ask for Dan and his special of the day!
They’re very helpful I was far from home and in need of help and they came to my rescue thanks so much
As a customer I expect an honest service as advertised by a company... Dans Auto is not honest in the slightest way. A wrecker took my truck there after breaking down in Arlington. They never once said it was going to cost money to figure out what was wrong with my truck but ended up charging me close to $300 just to get my pickup. When they finally sent me an estimate they stated my ecm computer was out the cost yo fix my truck: 3-5 grand... I took the truck back home to a trusted shop near my hometown in Stephenville Texas. While loading my truck Dan himself was entirely rude to my grandfather an elderly man of 70 years and my innapropriate to my girlfriend and I. When I got the estimate from my trusted local service provider I was informed that the only thing wrong was my batteries needed replaced and the line to my electric fuel pump had been disconnected. They tried to trick me into paying a substantial amount of money for a job that should have been no more than $200. Dans advertises that theyre Diesel specialists so there is no excuse as to the mis diagnosis on my pickup by that much. When confronted after I learned of theyre attempts to swindle me they refused to refund my money and the main office man, Gilly asked if I had enemies... I guess Dans is the only enemy I can think of. Please do not go here for your repairs or any other reason. This place is dishonest.
Very professional and knowledgeable
Good place good people
Dan was very helpful and knowledgeable!!
They are typical mechanics