I just got my Honda serviced over here at Browns Honda. Ive got nothing but, good things to say about my service here unlike, that one Honda dealership in Falls Church. Judith was the person who helped me serviced my car. Judith was very helpful throughout my whole experience and gave me helpful recommendations in regards of my car. These guys got my car serviced in a timely fashion. They gave me a reasonable price for my cars service as well! Im most definitely going back here to get my Honda serviced here again!

Marc Perez was an excellent service rep throughout weeks-long repair/insurance issues on my Honda Civic. Marc was very easy to communicate with and was always keeping me informed on the status of my vehicle. He even noted some maintenance issues that were unrelated to the repairs and took care of those as well. I will definitely be coming back to Brown’s for my services in the future!

Brian Bergman is a solid, trustworthy sales rep in the new car area. He patiently listened to what we needed, helped us consider options, drove several test trips with us, and helped us select the right car in a tight market. We really needed the car and Brian was just great. Lots of facts. No pushy. Really listened. My kind of salesperson. Together with consistently excellent service dept experiences, this is what makes Brown’s Honda loved by many in Arlington.

Wonderful experience at Brown’s Arlington Honda. My Check airbag light went off so I needed to get my car checked out immediately; Zanoni was super helpful, explained everything well and very kind. All staff I interacted with was professional, knowledgeable, and kind. Highly recommend!

I am so happy to bring my car for service to this place I just did oil change and front brakes replacement Judith is my regular service advisor and honored me a very good discount today I recommend Browns Arlington Honda they are so professional and knowledge come here and ask for honor discount!I purchased my car at this dealer back on 2016 my sales person is not longer there but they gave me a very good deal! Full recommend!

I have just purchased 2020 Civic at Browns Arlington Honda. The entire process was very easy and smooth. Mr. Hadley Tieku is a professional and polite guy. He is always ready to help. I would like to thank Browns Arlington Hondas team for their outstanding service.

Just left Browns Arlington Honda ...got some service done on my Ridgeline truckVery Satisfied with the friendly staffMarcos was very polite helpful and he always treats me really well and job done quicklyGood Service 🙂

We are thrilled with the service from Brown’s. We were on our way back to Philly when the alternator died. Brown’s helped us right away. Jorge “JP” Perez is fantastic to work with. He’s professional, pleasant and very attentive. Thank you for getting us back to Philly safely!

Hi Arlington Honda Team,I have purchased a new Honda Insight at Arlington Honda and I am very satisfied with service provided by Zaman Sher. Zaman was very professional, patient and excellent personal.I 100% recommend this place for people to purchase a vehicle.

Best dealership, I highly recommend going there!! I bought my first car at Browns Arlington Honda. Jose in the sales department was able to help me find the perfect Honda Accord. It was a smooth experience. He was very kind, and knowledgeable. Ever since I got my Honda Accord, I have been taking it to their service department. The staff are very professional, respectful, and overall extremely helpful. They perform all the maintenance on my Accord in a timely manner, and always keep my car running in a great condition with honest recommendations and fair prices. Oscar the Service Director always gives me an above and beyond service experience. He is very well informed, honest, and takes great care of my car. The department is always clean with a comfortable waiting room filled with amenities. I will continue referring friends and family to Browns Arlington Honda for their exceptional customer service and experience!

They are not customer friendlyThey have you sitting and no one is doing anything.RidiculousGo to another dealer that will appreciate the business

Finally found a trusted Honda service center! Judith is excellent. She is friendly, her communication is timely and she explains things clearly. I know my vehicles are in good hands. I recommend Judith and the Browns Honda team.

Im grateful for the honest and helpful people at Browns Arlington Honda. I had a simple issue that had me stumped. The car radio was locked out, and I couldnt find the code to unlock it. A different Honda dealership down the road took a look, and told me to schedule an appointment for at least a $70 procedure to remove the system and investigate. That didnt feel right, so I came to Browns next on the advice of a friend, and Im glad I did! Thanks to Ernesto and a colleague whose name I didnt get, who immediately knew where to find the code and got me set back up in a jiffy with no charge (and no removal of anything--the code is on a sticker in the glovebox--now I know!). Fellow Honda owners, please take your business to these honest, friendly people at Browns, and have a good day.

I have a Honda car and have had a great experience with Belinda. She is a good service advisor, I recommend her for being fair with prices and she is always in constant communication with me. She is the best.

Another great experience at Browns HondaThe whole crew takes care of me as if I owned the place ...from the drivers to the cashiers and all the service advisors including Marcos,Jp,Judith and KenTotal rock stars

All of the people we interacted with were so helpful and encouraging! Our salesperson, Erica, was very enthusiastic and genuine throughout the entire car buying process. She was very warm and made us feel comfortable. She did a great job directing us through the test drive knowing we weren’t comfortable/familiar with the area. The financial representative, Jake, was also very genuine and understanding when it came to our budget. Helped accommodate our financial situation and made us feel comfortable throughout an uncomfortable process.

My sister bought the 2021 Civic Hatchback from Erica at Browns Arlington Honda. So naturally I followed after my sister. Erica was cool and laid back, I felt like I was talking to a friend and she made the process so easy. Most important for me she was very honest. I really liked that she was a woman too. What made it even better is that she has a referral program and paid my sister $100 after I bought my car. I recommend her 100%. Even after I bought the car she kept in contact with me and sent me the Honda owner website where I was able to learn more about my car and it was so helpful. We love love her, thank you Erica.

I wanted to leave this review specifically for Erica Patterson who provided exceptional service in helping me secure a 2021 Honda Civic lease that I came in for after seeing ads for their memorial day deals. As a young woman going to a car dealership for the first time, Erica provided a really warm experience and she was very knowledgeable about the cars. She patiently listened to my concerns and preferences, test drove numerous options with me, showed me every color I wanted to see even if they were in a different lot and overall really made sure I was getting exactly what I want. I really appreciated her genuinely friendly demeanor and how she didnt make continuous attempts to aggressively oversell me like car sales people are known to do. Erica stated she was newer to the dealership, but by far made my experience a really pleasant one. Shes a gem and I hope this place can keep her!

Parking was great for overnight drop off with tow.

I was at browns Honda dealership on Saturday September 4th. Luckily I got Mr Sher Zaman to assist me and helped me in finalizing a beautiful pearl white Honda Insight. His salesman ship, customer service and knowledge about vehicle was superb and very much appreciated by me and my family. I loved the experience. Thanks.

Dominique Campbell was an amazing help in helping me find the right vehicle! Normally this process is long and I can’t freaking stand it, but he made it so easy and took away all the stress of getting a car.He was polite and professional yet still down to earth.Thank you so much!I will definitely be referring my friends and family to you!

Brought in my 2014 C-RV for a tire light. My experience was great, my advisor Ernesto was great, kept me updated on vehicle, the prices were good. Will definitely bring my car back for future services.

My experience was none the less PERFECT!All of the people I interacted with were so helpful and eager to answer every last question . My salesperson wade nevins was very enthusiastic and genuine throughout my entire car buying process. He made me feel secure in my car decision. I will definitely recommend him to my friends. Thank you so much!!!Account manager 5 starBusiness manager 5 star

I have tried calling this car dealership 20 times over the course of a week to have my side mirror replaced. All but two times I was forced to leave a voicemail. No one ever responded to my voicemails about ordering the part and whether it would be available by my service appointment. When I used the online chat feature it stated that they would reach back out to me the day before my appointment stating whether the part was in stock, but they never got back to me. Similarly, when I was able to get through to a person they both stated they would circle back to me before my appointment but no one ever did.

Arlington Honda is a hidden gem! My visit was wonderful. Erica Patterson is one of the best sales reps that I have encountered in a very long time. Her warm smile and knowledge of the Honda products is by far the best that I have seen. Keep up the GREAT work!

I am new to the area and had driven my Honda CR-V across country. This was the first time it had been serviced since that trip. Immediately after having my car serviced, I drove to Richmond, VA that day. I had complete confidence that Browns would have identified any problems with my vehicle. I felt that my car was road-ready. Thanks Browns Service Dept.

I stopped by in search of a vehicle and got greeted with the best customer service! Your employee Erica was extremely helpful and knowledgeable and gave me and awesome experience! I recommend her if y’all need anything! She was awesome! Thank you for such a great experience, I will be coming back and I will be purchasing through her!

I had an awesome experience! Zee was an excellent salesman. I will refer everyone I know to this dealership. I am glad I bought my first car from Brown’s Arlington Honda. The finance department got me the very best APR. Better than the rate advertised. If you are thinking of buying a new vehicle, please consider this place first.

The service dept. here is quite awesome. My service advisor Mr.JP, is a great guy. They get your vehicle done in a timely manner, and they offer pretty good discounts.

I just wanna give a shout out to Wade Nevins who sold me my brand new Honda Accord. Super cool kid who was straight forward, no pressure. It was as if I was buying a car off one of my buddies. Great place to buy a car.

When I called to make an appointment the day before, Nico offered to have a car pick me up from the metro stop which was pleasantly surprising. He was very nice and patient as I waiting to make a decision. Nico also worked with me to get the price a little lower.The best part of my experience was the salesperson, Fred Hubig aka Big Fred aka Grandpa! He was so kind and honest throughout the experience and honestly made me feel like he cared about my experience and purchase. Im a young woman purchasing a car by myself for the first time. My family lives all the way in Texas so I dont have anyone to consult, but Fred made me feel so safe and taken care of. I loved hearing his stories about his time in Vietnam and his family. He was wonderful and a real pleasure to be around.

Was looking for a car for my daughter and was greeted by Erica. She had such a great personality and the best part was that I did not feel any pressure! Very informative! When you go there Ask for Erica, with the southern hospitality.

Dominique Campbell new car sales manager made the second part of buying a car so easy. We ask for a particular deal, he was very transparent and courteous with us. He made the experience that much better! When you think of Honda-think of Browns Arlington. If you want to be treated professionally and with respect ask for Dominique!

I came in after looking online for a week or so, as soon as I got my sales person, Erica Patterson she made me feel at home and welcomed. Her realness and down to earth personality really sold me! Not to mention she was very knowledgeable - it wasn’t a question she didn’t know the answer too! Again, thank you Erica! She a gem!

If you want genuine, honest, swift service you need to ask for Dominque Campbell Sales Manager here at Browns. He made my experience seem-less. My work schedule is very demanding so all of my transaction was completed via email/phone. He was quick to respond and very informative. He even set it up that I could have the car and the documents brought to me. It felt like a “Red Carpet” experience. Which was so appreciated. If all of car buying experiences were this way- people would be happy to buy more cars more often!!

Buying a car here was so much better than I expected it to be. Everyone was friendly, honest, and not pushy at all. They gave me a great trade in deal for my car. Im very pleased with the CRV I purchased.

DOMINIQUE CAMPBELL gets the job done, very outstanding Sales Manager. His customer service is out of this world!If you want to be treated nicely, get a great deal, be taken care of-this is the man to see. He makes it happen! This is my third Honda from him!Thank you once again Dominique!

When I arrived to get my car serviced on 8/13/21, NO ONE greeted me. I stood in the lobby in front of Marcos Perez, Marc Perez and Jorge Perez for 30 mins and no one asked me what I needed. There was so line and nor were there any other clients waiting in the lobby. These employees displayed horrible customer service and I plan to never recommend this place. I am also reaching out to the corporate office in encourage customer service/employee reform at this location.

Browns Arlington Honda is one of the best dealerships around the DMV area and their best kept secret is Erica Patterson. She helped speed the process along and took the stress off of car buying by her friendly and genuine spirit. she was very helpful. I would definitely recommend this dealership to anyone looking to buy a car soon.

Buy your car from here!!! Amazing service and they were smooth and efficient. I love my car and didn’t get ripped off, like most places you’d go to. Excellent customer service from everyone and I’d like to personally thank Dominique Campbell for all the help and assistance :) will recommend any family and friends to come here.

My family has been buying from Browns for at least 8 years now, and Brian knows how to take care of a customer. Hes our first and only choice. Thank you for helping me out through my first car-buying experience! :)

I had an Amazing customer service experience at Brown’s Arlington Honda. My Check engine light went off so I needed to get my car checked out immediately; Judith was very helpful, explained everything well and handled all my needs and was very Polite, Including the other service advisors I interacted with and as for my advisor Judith she was professional, knowledgeable, and kind.I’d recommend this honda dealership to anyone in the northern Virginia area or outside of that area it’s a great place and provides great service.

My experience was none the less PERFECT!All of the people I interacted with were so helpful and eager to answer every last question . My salesperson Dominique was very enthusiastic and genuine throughout my entire car buying process. He made me feel secure in my car decision. I will definitely recommend him to my friends. Thank you so much!!!

I liked Mr. Wade Nevins, quite a bit, because he was proper about the way he spoke with us in terms of what exactly we needed to have and what exactly was expected of us to purchase our new vehicle. He never caught a hesitant moment about answering any of our questions, and he was so light-hearted about the ones that he didnt know that it just seemed like he did amazing customer care concern and service.

Poor customer relations. Received minimal attention and communication about service to our vehicle and shuttle service available for customer who choose to leave shop before service is completed. Upon return, ignition key had been removed from its casing and left inside vehicles seat.

I had a great experience at Arlington Honda. Dominique Campbell is a sales manager there, and he was helpful, knowledgeable, and friendly. He made sure I was well taken care of. I’ll definitely come back when it’s time for a new vehicle!

I visited Browns with my son looking for a vehicle after he had been in an accident and our previous Honda Accord saved his life. We werent sure exactly what we were looking for but knew we wanted another Honda. Browns has always taken care of us but Erica took it above and beyond. Hondas sell themselves but we bought our new Honda from Browns because of Erica. If you want a great car, a great deal, and good customer service, go to Browns Arlington Honda and ask for Erica.

In this day and age, its very refreshing to know that professionalism and caring for the customer are still possible. We walked away from our interaction with Saleswoman Erica Patterson knowing that she not only has a heart for selling vehicles but also has a heart for taking care of customers. Thorough, knowledgeable and helpful ~ traits that are rare these days in sales.#Refreshing #ServiceStillExists

Be weary of this dealership. Ask up front what all the charges are going to be. I recently had a $443 invoice whereupon they added over $60.00 in shop supplies. I am in this industry and this is price gouging. $54.09 of my total bill was parts and the other $388 labor. They don’t disclose this charge up front.They are also using a flat rate system for repairs. For example I was told by their salesman that I needed a front seal and it was going to be $350.00. $24 for the seal and the other was labor for a job that didn’t take an hour. What should happen is they should list the hourly rate and the amount of hours the labor guide says the job should take. That isn’t the case. They are overcharging. The coupons they provide are fine but they are more than making up for them in other charges.I have it in good authority that service writers/salesmen are getting a commission on what extras they can sell you when you are in for your “$10.00” off oil change. So in the case of the leaking seal I asked how bad it was and he says “let me check” and he comes back and says “it looks pretty bad”. Is that his commission talking or an honest answer and how would he know anyway.Last but not least is they called me on Monday after my visit and I told the woman how unhappy I was and I wanted the service manager to call me about the charges. He has yet to call.I bought the car new there in 2011 and it has had all repairs there including tires brakes you name it. But I won’t be back. I won’t buy another car there. All over this one experience. I’m guessing COVID put a hurt on their bottom line and they are trying to make up for it. They can do that to the rest of you going forward as I will not be back to Brown’s Arlington Honda.

We were blown away by our positive experience. We walked into the showroom and were immediately by Zaman who was genuine and incredibly patient. He showed us several cars, explained our options simply including purchasing and leasing. He even helped us setup the car after he handed the keys to us. The finance staff was also friendly and patience. Just a wonderful experience. We will be back for more cars in the future. Thank you Zaman and Browns.

I have only been here for recall repair work on two occasions, but the staff has been very helpful and considerate. The lounge area is equipped with a great coffee machine and comfortable chairs. The area is clean, and the staff has maintained good cleaning habits during the COVID-19 era. There arent too many stores nearby to peruse, but the neighborhoods and parks nearby make for great walking on a nice day. Will definitely go back here for any further car work needed. Thanks!

It can be stressful when there are issues with your car, especially when you only recently purchased it. I bought a used Honda Civic out of state at an unaffiliated dealership and had a number of issues that Judy in the service department at Browns Arlington Honda has helped me with and shes been amazing! I first brought my car to Browns because the out of state dealership sold me a car without a second key and didnt want to bother taking the time to program a second key even after I offered to pay for one. I was weary about having to go back to a dealership after that experience but I knew I needed a second key that only an authorized Honda dealer could provide me and a front license plate mount (I also received the car without this and I didnt want to drill holes into the bumper myself) so I chose Browns and Im glad I did. Since that initial visit Ive brought my car in for a number of other things including when summer began and I found out the air conditioning in the car wasnt working. Each time Ive worked with Judy and always gotten excellent service. She always remembers my name and I always get my car back the same day. Its been frustrating to have this many issues with a newly purchased car with less than 12k miles on it but Judy and Browns have made things easy and seamless. I highly recommend reaching out to Judy if you need your car serviced.

Zaman was really great and super nice 😊, ask for him when you go!

They always provide great service and their staff is courteous and goes out of their way to be helpful. Ive only had good experiences there.

Had a wonderful interaction with Wade after several salty experiences with other dealerships. Found the information and advice he provided extremely helpful without the threat of feeling pressured. Definitely helpful with the car shopping experience!

After searching online for about two weeks, I finally came into the dealership and Erica Patterson approached me with a very welcoming & friendly demeanor. She was very knowledgeable about my car purchase and she did not hesitate to answer any & all questions concerning the two Hondas I had in mind. Thank you Erica it was a pleasure working with you on my car purchase.

I come here for routine maintenance and always receive the best service. The staff is friendly and very informative in regards to future services needed. They help keep my car in the best shape possible.

I had a amazing car buying experience at Browns! Dominque Campbell was the sales manager and he was one of the main reasons why I will always recommend and return to Browns! A great addition to the team and more dealers need mangers like him that get the job done!

Wade was absolutely amazing! So helpful. He was able to explain every car on the lot, and let me tell you I asked a lot of questions. If you are searching for a new Honda Go see Wade!

I had a very pleasant experience while at this dealership! The gentleman I worked with Dominique Campbell went above and beyond to ensure my visit went perfectly! I will be recommending Dominique to all my friends and family!!

Just wanted to extend a huge thank you to Ms. Erica Patterson. She assisted me and was extremely courteous, professional and knowledgeable. She definitely knows her brand and represents you all very well.I’m in Customer Service and I certainly wish I had her on my Team.Thank you 😊

A professional young lady(Erica Patterson),waited on me. I was so impressed with her car knowledge and selling skills, until I had to go get my father to help me make my final decision. Thank you, Erica Patterson, for your time and kindness. I will refer my family members and friends to you.

Thanks to Hadley at Browns Honda for a great first car buying experience. His kindness and expertise helped me make the best choice for my needs. Thanks again to the whole Browns Honda team for a smooth process.

The overall service provided by Zaman was top notch . He answered all our questions and always had a prompt response. Ha was very kind in giving us a ride from the metro station. He was never too pushy and had always a very positive attitude in trying to make us happy with the car selection and deal conditions.The only reason for a 4 stars is the 3 hours needed at the store to close the deal, mostly to address issues with the finance guy, who was also very kind, but it was an exhausting experience.

Highly recommend visiting Brown’s Arlington Honda. I was looking to purchase a new car. Jose in sales department found the perfect CRV for a good price. He was very professional and helpful throughout the whole process. Ever since, I have been taking my CRV for maintenance at this Brown’s Honda. I have never had any problems with their services, and the staff are very kind. Including, Oscar the Service Director who helps me with my car, and is very knowledgable and honest. With their wonderful service department, I will continue bringing my CRV to Arlington Browns Honda.

Erica was very helpful. She listened and did not pressure me. They did not have the vehicle at first but the team worked to find a solution that I was very pleased with. Honesty and transparency go a long way, and thats what I got with Erica at Browns. Thank you for everything.

Today I was car shopping and was torn between vehicles. Then I stopped at Browns Honda and was amazed, impressed, and surprised from the level of professional service I received from Erica Patterson. After talking to her and visiting a few more places. I will defiantly return to Browns Arlington Honda to purchase a care a looked at. Erickas salesman ship won me over.If your out at Browns Ask for ERICA!

My buying experience with Erica Turner was a breeze. She answered all my questions and was extremely pleasant to work with during my buying process. I am new to the Honda family and I’m glad I went with Brown’s Arlington Honda.

Dominique was wonderful! Super helpful, resourceful, just great customer service all around. Definitely the best experiences I’ve had at a car dealership. Thank you Dominique!

I was car searching...... I stopped into Browns to see Erica! She was amazing! Great customer service! Knowledgeable! I cant wait to make my purchase!

Dominique Campbell is a unique individual with an outstanding attitude. He is a winner in every area of his life. I am very thankful to have been introduced to him and work him for my Honda purchase. I am sending my friends and family his way!!

Dominique was awesome. Came in with a bunch of overwhelming questions and he had the patience and answers for each and every one of them. Couldn’t be happier with my experience here. Would recommend this dealership and Dominique 10/10 times!

I hate car shopping and the immense pressure to buy. But Wade helped make me feel way better about not walking off the lot with a car. Will definitely be back when Im ready !

Marcs service with dealing with 3rd party insurance was top notch! Love when the clean my car after service too!

My husband and I bought our 2021 Honda CRV here in April. That process was good- and we got a good deal on the car. However, it has been a literal nightmare trying to get the title from the dealership sent over to the bank that we leased with. We bought the car the first weekend in April, paid for the car to be registered in Washington, DC (where we lived) and it never got done. By the end of May, we were moving to New Jersey and told the DMV (who had been contacting us about having a new car, but no registration for the car) to void the cars registration because we were moving and would need to change licenses plates/registration anyway. We contacted the dealer (specifically Kessanara Nguni who was overseeing this process) and asked her what was going on and why this hadn’t been done. We also received calls from the lien holder asking for the title to the vehicle- which we assumed had been sent to the bank. When we contacted Kessanara again we asked her to send us new temp tags -because ours were 2 months expired at this point- and to send the title to the lien holder ASAP. A month later this still hasn’t been done and no one will return my husbands calls or emails. We spoke with the lien holder today and they have contacted the dealership multiple times for the title too and haven’t succeeded in it being sent to them. Beware buying cars from here.

This dealership is the greatest!! I’m looking for a car for my son; and Erica really took the time, to work with me… she’s professional, personable, and knows her stuff….she’s awesome! Thx Erica,

Fantastic experience! I worked with Zee over a week to buy a CR-V hybrid and was successful. Zee did a great sales job and was a pleasure to do business with. He really knows cars and I highly recommend buying from him in the future. The whole experience was easy, fun, and I got a great deal. Looking forward to doing business with this dealership in the future!

Browns was very courteous, well-prepared, efficient, and knowledgeable. The pre-owned Honda Civic we purchased was high quality at a good price. Highly recommend this dealership!

I visited this dealer about a week ago and their service was outstanding.Stuff was really friendly and helpfulVery refreshing to find places like that now days.Great service !!!

Dominique Campbell sales manager made my transaction painless and easy. Never had an easier buying experience than with him. Will recommend him and Brown to all of my friends.

Took my grandmas car in for service and everyone was so friendly and professional! We will definitely return!!They also speak Spanish which is extremely helpful for my family and I!

I have a Honda Pilot 2004 I normally do all services at Browns Honda and Judith is my regular service advisor she is so helpful give me good prices always wash my car full recommend this Dealership and Judith as a service writer.Thank you guys for all your services!

My dad went to buy a CRV a couple of months ago and the experience was so amazing that I went back there today for my new SUV. Zaman was so amazing and I felt so comfortable with his direct, honest approach! It was the best car buying experience I’ve ever had and I’m for sure a lifelong customer!

Loved people very friendly I got what I need Im happy with Browns Honda.100% satisfied.

Erica Patterson is an awesome representative. She was patient, kind and exemplified great customer service! She is definitely a great contribution to your company!

Buying a car can be a pain. Especially when you have to deal with a salesperson who tries to pressure into buying a car when you arent ready. Wade was really understanding and made me feel comfortable throughout the whole process...and he carried an all around happy to help you vibe.

I drove all the way from fayetteville, NC to purchase a car with them. i couldn’t be more pleased with my experience. they communicated with me thru the whole process and literally made this the easiest car buying experience i’ve ever had. Jasmine is the best salesman to work with 10/10 would recommend.

My wife and I have had our vehicles serviced at Brown’s Arlington Honda for over a decade. The service is always top-notch, with efficient turn-around times, fair pricing and the best people. We cannot see ourselves taking our vehicles anywhere else, ever.

I give this spot a 5 star and kudos to that new girl Erica-loved her! i will definitely tell all my girlfriends to ask for erica....u go girl !

Wade was extremely helpful! I came in looking for a Honda, and he pointed me in the direction I needed to go! Excellent business and will definitely come back!

Unfortunately I had a bad experience while trying to buy a car from this dealership. Apparently a quote from TrueCar is not accurate enough. I had to walk away from the deal due to significant charges not disclosed and that are apparently non-negotiable as it was explained to me.

After shopping around for a new Honda as they are great cars I all but gave up. I literally walked in at the opening of business on a Sunday with no appointment and walked into Zaman a humble car salesman. This gentlemen stopped what he was doing to help me out regardless of the way I looked or spoke and did not pull any fast talking or tricky things. He listened to what I expected and made it happen! We made a deal and I went to finance manager without ever seeing the car I was leasing because how great this team was! I would 10/10 recommend Browns Honda for repeat business. Zaman is the go to guy and will save you a massive amount of time!

I went in for an oil change and tire pressure check. The service advisor was professional and helpful. They have a courtesy shuttle service, so I didn’t have to wait for hours at the waiting area. I got a call when the service was done, and they came to pick me up shortly. When I picked up the car, my car was washed and everything was up to my expectation. 👍🏻

I love the service here. Everyone was great and their price was very reasonable

Car service appointments are not honored. Do not come here thinking you will receive service without an extreme wait time.Edit: the asked me to reach out to them and then never responded to my email.

Sher Zaman has been helping me through 3 leases and every time he comes through for me. His infectious energy and ‘can-do’ spirit always make the process comfortable. He takes care of the customer from start to finish!

Attention military members do yourselves a favor; if you want to buy a HONDA this is the place go and the gentleman to see is Dominique Campbell. He is takes care of us. Outstanding service!

Be warned, I echo some of the peoples experiences on here regarding the dealers sneaky way of adding multiple various fees, over three thousands after a price of purchase was agreed on (over 2k after sales tax). The sales general manager(Abdi) was the culprit, he is a crook and a true salesman with his lies and gimmicks. He gets very disrespectful and condescending when you question the various fees. It is his method of, I am nice and pleasant to work with until you ask the obvious questions about the fees. I was never disrespected in this fashion ever before. My absolute recommendation to everyone, steer clear of Browns Honda New car Sales Department. Everyone else I dealt with Polo and the finance department were actually very nice to work with. The one star rating is for the sales general manager and not his crew. I had a magnificent experience at Fairfax Honda a couple of years ago. And I thought I would use the dealer closer to me this time. Big mistake.

Thanks to Dominique Campbell, Sales manager and his crew for an excellent job on my recent sales experience. Thanks so much and I definitely will be back again in the near future.

I had great experience here. I was assisted by Erica. She was very friendly and knowledgeable. I definitely recommend Browns be sure to ask for Erica.