user
Smart Tech Repair - We Fix iPhones, iPads, Macs, & Computers
204 E Golf Rd, Arlington Heights, IL 60005, United States
Appearance
Smart Tech Repair - We Fix iPhones, iPads, Macs, & Computers

Comments
Sh
Review №1

Extremely fast and professional service! My phone was, I thought unrepairable but I brought it here and my phone was fixed within 20 minutes. The screen was damaged and Sam reassured me that he could fix it…and he did!!! Super fast, reasonably priced in comparison to a new phone. Check this place out and ask for Sam! He save my phone!!! And saved me a lot of money!!!

Al
Review №2

Really fast service! Wonderful customer service. Would definitely recommend. :)

Ho
Review №3

This is the best place to get your computer, tablet, and cellphone fixed. They have the best prices around and offer same day service. Dont waste your time looking at other shops, this is the best place to go. I highly recommend them!

Da
Review №4

These guys are awesome! They have fixed multiple phones of mine at a great rate! Very nice single owned business that does a great job! Have recommended it to many already. Fix your old/new apple products here!

CH
Review №5

Went here to get the broken screen on my laptop replaced. Sam, the manager, gave me a great deal when other shops were charging way more and they were able to get the repair done within 2 days. I had a phenomenal experience at Smart Tech Repair and will go back if any of my other technology has any issues. Thank you Sam!

Th
Review №6

Smart Tech Repair saved my brand new iPhone 12 Pro Max. I accidentally left my phone out in the rain and it wouldnt turn on but after getting a liquid damage clean out done the techs miraculously brought my phone back to life. Thought my phone was a goner, Im so glad i came here. Saved myself over $1000 bucks because didnt have to buy a new phone. GO HERE, YOU WONT BE DISSAPOINTED!!!

Ch
Review №7

Sam installed a new charge port on my iPhone. It clicks in and charges like the day I bought it. I’ll get a few more years out of this phone now. The repair was done in an hour. Couldn’t be happier with the service.

Da
Review №8

I enjoyed my visit at smart tech repair. It was quick, fast, and very easy. Sam is a great guy as well.

je
Review №9

Took two devices. Paid total of 500 dollars. Told me they had replaced battery in iPad, but when I turned it on the battery started draining immediately. When I went back was first told I needed to sync the new battery. On a second visit was told it really just needed to be charged. I paid 200 dollars for a battery. As for the 300 dollar for the laptop. Told them the charger was not charging unless you held the cable to the device. Picked it up. Asked what they did said it needed a new charging port. Got it home didn’t work. Took it back. Needed a new charger. Asked why they did not check that before returning. Got a total runaround. So I am out 500 dollars and have two devices that need repair. They never give you an invoice of what parts were ordered or what repairs were done. To say I am upset is an understatement.

Ca
Review №10

I just wanted to add a customer comment to say how much I and my family appreciate the expertise of Smart Tech Repair.😊 They were even able to fix one of our phones that fell off our car and was Run Over before we found it!!🙀 They do this all for a Very Reasonable and Fair Price! Thank you Smart Tech Repair!😊

Ab
Review №11

Excellent serviceQuick and very economicalSam was very technical n fixed the phone and gave a lot of techie tips to main the phone

Bi
Review №12

This business currently has an F rating with the local Better Business Bureau in Arlington Heights for good reason. They are unprofessional and refuse to even respond to legitimate complaints from customers. Check it out yourself before you bring anything to them for service or repair. I wish that I had before they cracked my iMac screen and claimed that it was cracked when I brought it in. Funny he didnt find that important to note at the time I dropped it off. Now he wont even discuss it with me. Buyer beware with these guys.

Jb
Review №13

Wonderful young man was very polite and knowledgeable about his work I would recommend someone to them

Dr
Review №14

I dropped my busted phone off and had it repaired the same day! Great customer service and it’s nice to have the phone back in one piece!!

Jo
Review №15

Took my motorola in to get my charger port fixed. Was fixed within 2 hours and now works again perfectly. Did have to wait a week for the part to come in but I figure thats the way it is at a lot of smaller places. They were very polite and I feel good supporting this small business. Will definitely come back if I ever need to.

Ta
Review №16

Got my i phone screen fixed for half the price of what it would cost at apple, took about a hour and screen works perfectly!

ic
Review №17

Apparently they dont fix it all. We are just leaving this location and were told that on iPads they cannot do any board level repairs - only basic things. On top of that, they tried to charge me a $60 diagnostic fee to look at it prior to admitting it would be very unlikely they would be able to do the repairs. Meanwhile, all this transpired while we were standing out in the cold weather and rain because they dont let you in the store - its a pickup and drop off window only. Hard pass on this place. they got an extra star for at least finally being honest that they didnt think they could repair it.

Ca
Review №18

I broke my phone the night before a long trip. They fixed quickly as soon as they opened. I am extremely happy with the service.

Li
Review №19

Took my phone in and paid 60 i though they would of repaired it right there and then but when i went to go pay the 200 they told me if was gonna take another couple of weeks smh

He
Review №20

DO NOT GO TO THIS SCAM ARTIST. got my iphone screen replaced here because it cracked during covid and apple store was closed. they charged me $240 when apple itself only charges $199. then after it was replaced my phone was buggy so they said they’d replace it again under warranty. when i go to pick it up the second time the guy says there’s water damage so the warranty is voided and i’ll have to pay. i refused to pay AGAIN when they messed it up to begin with so he made me wait another half hour and put my old screen back on. now my face id and ringer button doesn’t work! clearly this guy doesn’t know what he’s doing and my iphone doesn’t even work properly because of him.

ma
Review №21

Would of given 0 stars. Not sure where this place is getting all the great reviews from ?This place probably pays to get negative reviews removed. I go in there with a cell phone, figure they can make a quick $80 bucks or so fixing it. The guy behind the counter acted like he couldnt be bothered. And says go to best buy for a cell battery ? FYI best buy hasnt sold cell batteries in 10 years...! Thats how knowledgeable they are. Buyer Beware !

20
Review №22

Highly satisfied service with their service. My phone got fixed within 3 hours that the mail carrier delivered it to the store, and then shipped it out the SAME day! That was fast!!

Jc
Review №23

Terrible customer service, Slow, took my tablet to get fixed and had to bring it in again 2 more times because they couldn’t get it right, ultimately what they “fixed” (screen) kept on fading out. Waste of time and money

MI
Review №24

Cheap AFTERMARKETS PARTS!!!!!!!! And no one say is AFTERMARKET!!!!! Better pay little bit more and fix screen with apple. When I asked for my old screen they said they throw it...

Fl
Review №25

Took my iPad in for repair. They did a great job. Honest service and good turnaround time.

Fi
Review №26

Brought my phone to get the charging input replaced on my iPhone 6, smart tech repair took care of me and my device. Quick easy cheap fix! Highly recommended stopping by.

Ma
Review №27

Quick, fast, friendly, and efficient! Gave me a great deal on an iPhone 7 Plus screen repair. Paid only $70 for new screen and $10 for tempered glass screen protector. Highly recommended!

Ed
Review №28

Great quality and very friendly service from both of the gentlemen in the shop!! Junning did a fantastic job on the laptop repair. I would recommend this store!

Jo
Review №29

Was eligible for a phone upgrade and had two hairline cracks on my iPhone XS so I needed to get it fixed. I should note Ive worked at a cell/computer repair shop and currently corporate IT so Ive fixed hundreds of phones in my lifetime. Apple phones and in particular the newer ones are a PITA and I couldnt be bothered to do it myself nor wait for a replacement screen in the mail.A lot of these shops are shady, I know from experience on the inside but this place is outstanding! I stopped in and had a brand new screen in about 40 minutes. Replacement was a legit AMOLED, great quality would be hard to discern from an OEM one all functions including 3d touch still work. Price was more than fair having knowledge of parts and labor involved.Highly recommend, Im a stickler and Im extremely satisfied!

ve
Review №30

Do not use! Save your money and time. I took my Dell in because I had boot up issues. I could not get to the Windows login screen.They had my computer for 5 days and told me it was the motherboard and video card. I rralized that there was something wrong in my statement since i booted it up before i dropped it off. They did charge me a $80 fee for diagnosis.Took it home and it booted up. 30 minutes on You tube and some help from a friend and I was up and running.I wish I could give them a lower star. It was an $80 lesson.Save your time and money.

Am
Review №31

I came in to get my iPhone screen repaired. The person who helped me was friendly and he fixed my phone quickly. I was in and out in 30 minutes. I am satisfied with the service and highly recommend.

Yo
Review №32

Super friendly and definitely more convenient than the Apple store.

Sa
Review №33

I went in store for a phone screen replacement, and the staff greeted me politely. The store looked neat and clean. The staff was friendly and made it very simple and easy. It took about and hour, and the device looked and worked as brand new. I personally am satisfied with the help and the service I received. Will definitely use them in the future.

Ka
Review №34

The service was impeccable! Incredibly quick and they did a fantastic job replacing my screen. It’s as if it’s new again. Strongly recommend for pricing, best in the area. Call first to get a price match guarantee!

Ag
Review №35

Great service and even better price. Fixed my iPhone 6s screen super quick and at a better price than I could find anywhere else. Very happy with their service. Will be coming back for their repairs in the future. Thank you!

th
Review №36

Fast and friendly service at an awesome price! My son cracked his entire screen and I thought it was over and had to buy a new one but they was able to repair it. Awesome awesome awesome! So happy I did t have to spend a lot!

Ch
Review №37

Called three places in A.H.Sam was my last call. He was the least expensive. He fixed my iPhone immediately and educated me on some proven ways to protect it in the future. I would recommend Smart Tech Repair and would return without hesitation.

El
Review №38

Sam did an amazing job! He was able to fix both my iPhone7 plus and my mother’s iphone 6plus.Both screens were cracked and it didn’t think they were even repairable. Sam had both of them completed within the hour and looking like new!Highly recommend!!!

Kl
Review №39

I️ have been coming here for a year now, the service is amazing. The people are very nice they understand not even everyone is great at technology. If you need any help with anything just give them a call or just go to them they will help you. I️ hope this helps everyone out 😁

Ma
Review №40

Super fast service, got my phone back in an hour. My screen and LCD were both cracked, and they replaced the entire screen and it looks great! Good as new! Thanks!

So
Review №41

Fast and affordable! Simeon said that he would do the job in an hour and took even less than that! Definitely recommend ! Satisfied customer

Pa
Review №42

I came in to fix my iphone 6s, which has a broken screen. Sam took care of me and said he can fix the phone within a half hour or so. I stayed and waited only about 15-20 minutes and Sam brought back the phone with a perfectly fixed screen. Exceptional service and would recommend anyone to Smart Tech Repair!

Ca
Review №43

I freaked out because my iPhone 6 screen cracked! Luckily, I was able to get my screen fixed super quickly nearby my house. They did a great job here and it was very quick! Great prices, too!

El
Review №44

My 3 year-old son destroyed the screen of our I-pad. Smart Tech Repair was able to repair it to perfection. They even added a tempered screen and I was able to purchase a durable cover at a discount. Thank you Smart Tech Repair!

Ia
Review №45

Sam was great to work with. My repair was done quickly (20min) and he even threw on a screen protector for me. I’d absolutely recommend Smart Tech for quality repairs.

An
Review №46

The staff is extremely friendly and provide quick service! I got a great deal on my screen replacement. I highly recommend smart tech repair!

Ha
Review №47

This was a quick and easy experience. They had a reasonable price and were much cheaper than apple. I came in an hr before and they were able to squeeze me in. Thanks.

Em
Review №48

Came in with a cracked screen and was able to get it fixed within 20 minutes. Friendly, great price, and fast service! Definitely would recommend a visit for a quick repair!

An
Review №49

Sam was professional and efficient! The screen on my iPhone 8 is as good as new and he was able to do it in an hour! Will be recommending to all-

Ol
Review №50

Always does an amazing job. Been here twice already and I love the service. Would highly recommend.

Dr
Review №51

I will definitely be recommending smart tech repair to friends and family for their smart phone repairs. This is the fifth time in three years I stop by a phone repair plce to get my cracked screen fixed, apparently I am prone to dropping my phone :-)Of all five different places I have had my phone fixed, this location had the most friendly staff, easy to find convenient location with plenty of parking, and more importantly was able to have my phone back in less than 15 minutes. After calling around they were the most affordable, which was a bonus on top of a great service! I was able to wait in their comfortable lounge area which had couches and served water.

Tr
Review №52

Amazing Service. Opened up shop for us when they where closed to fix and emergency phone fix. Awesome People working it.

Ya
Review №53

This repair store and services was completely AMAZING. Sam was great and very professional. He helped me get my iPhone 6 fixed immediately and very proficient. Definitely recommended!! Thanks Sam!!!

Ma
Review №54

Ive been to this place twice now..The first time, my headphone jack broke off inside my phone. I brought it in and they fixed it within 20mins!This second time, my phone was turning on and off, not charging, and just being a pain in the @$$. Within an hour, it was fixed!!!They are SO fast and SO nice.I was also able to buy a new case at a reasonable price!Ill always come here with any phone issue.These guys are great!

As
Review №55

This place is a joke. Got a new screen and when I got it back, the touch screen was delayed. They replaced it with a new screen and made it worse. I asked for my money back because I would need to get a new phone--they told me they would need to put my SMASHED SCREEN BACK ON even though they put a faulty screen back on. They offered to give me $20 back as well. This place is a joke. steer clear of it.

Bo
Review №56

I took my computer to this repair shop because of great Google reviews. Initially he asked me to pay $130 for diagnostics. I didnt hear from the shop for 7 days so I decided to call and find out if they can fix it. He told me its software problem and if I pay additional $150 (total $280) they will fix it guaranteed. Computer was still restarting and crashing after I took it home. Few weeks later I took it to Apple, they repaired it free of charge because it was hardware problem they had a recall for. What a waste of money with this place. They were unable to properly determine what the problem was, but they still took the money and promised it will be repaired.

Jo
Review №57

The tech was incredibly helpful when I needed my iPhone 6 battery replaced. I walked in, discussed the issues, paid a reasonable price (less than Apple Store), had the battery changed, and walked out all in 35 minutes. Not too shabby. Tech was knowledgeable and helpful with troubleshooting. Would recommend this store to anyone looking for tech repairs.

Ev
Review №58

I had a wonderful experience here. I was greeted right away and they helped me fix my cracked screen and some questions I had. I definitely recommend any one to come here and get there screens fixed.

Ju
Review №59

I had my screen replaced three times by them, first time the phone wasnt functioning they said it was the screen so I replaced it, the second time it. fell from my pocket, it has a phone case, while sitting, on to a carpet floor, and the screen broke which it shouldnt of, the third time it was in my pocket when I pulled it out the screen was broken. There was nothing in my pocket and I didnt get hit. They refused to recognize a fault with their installment or their screens both times it broke in the same place on the screen. I will never go there again.

St
Review №60

My experience with Smart Tech Repair was very good. They had to order the part; it came in a couple of days later. I brought the phone in and in two hours it was like new. My phone is a Motorola Moto Z Play, and not every place repairs them (some only do popular phones such as iPhone and Samsung). I am pleased with the work they did for me.

An
Review №61

Great experience at Smart Tech Repair. Sam was friendly and very helpful, fast turnaround time. Will come here again if my screen is broken again.... (hopefully not though)

Ge
Review №62

I highly recommend this place if you need quick service! I had to get my screen repaired and Sam was very nice and helpful. Definitely coming back if needed.

Ol
Review №63

My phone looks great! The screen looks so clear now. Service was super quick. Reasonable price and awesome customer service. Definitely recommend for any screen fixing.(:

Ja
Review №64

My phone was completely totaled and these guys made it look brand new. Very happy with my results. Highly recommend!

je
Review №65

Ive been going to Smart Tech Repair for a year now. Recently got my Iphone 6s screen repaired. Best service in town. Great prices highly recommended.

Le
Review №66

Great service. Prompt attention to diagnose the problem. Fruendly and attentive service. Won’t take my devices any where else.

Ya
Review №67

I was attended by Sam and he was very kind and upbeat. Got my screen fixed within 20 minutes or less. Very happy with my experience.

La
Review №68

A few months ago I was leaving my friends car and I accidentally slammed the door on my phone. I was seriously considering throwing the phone out but Smart Tech fixed it in two weeks! A few days ago I dropped it and the screen completely shattered, I took it in again today and they replaced the screen within hours. I’m a happy costumer!

M
Review №69

Sam helped me repair my iPhone 7 screen that was smashed on a corner with other cracks in the glass at top and bottom. Dropped it off at 10am and picked it up after lunch. I got a quote over text earlier in the week (cheaper than a competitor across town). Original quote was lower than in-store pricing when I showed up. Without question he immediately honored the lower price. Writing this review immediately after pickup...everything is back to normal.

Ve
Review №70

Very polite and quick service! Would recommend!

Ca
Review №71

Very professional and quick. hands down better to deal with then the insurance company through your service provider. Friendly and helpful.

ke
Review №72

Excellent service, quick turn around time, and knowledgeable staff. Very happy with my fixed phone. I shattered the screen beyond all recognition, and they fixed it the same day!

Ra
Review №73

I had a problem with my touch screen not working on my iPhone 5. Heard good reviews about Smart Tech Repair located in Arlington Heights. Visited them on busy working day, got my entire LCD replace in 20 Minutes. I was in at 1PM and out by 1:30PM with a brand new screen. Wonderful service done in a timely manner. I would highly recommend them with no reservations.

Wi
Review №74

First time customer. Very convienent location. Great Service and Price. Will recommend to friends and family! Great Job!

mi
Review №75

Got my screen and battery replaced here. Looks amazing. Has been the only place we are complete satisfied to get our phones fixed.

Sh
Review №76

Just got my iphone 6 repaired. It took about 30-45 minutes. I grabbed some food next door and came back and it was done. Great service. Would highly recommend them over the other two places i have been in the past. Thanks again

Am
Review №77

Very quick and professional. They definitely want to help and make you first priority. Would recommend to anyone.

Ad
Review №78

Very professional and reasonably priced. Replaced my shattered iPhone screen in less than an hour! Only place in the area that gives lifetime warranty! Highly recommend this place :)

Mo
Review №79

Faster turn around service, their service is guaranteed and Sam is always ready to work with you on pricing. Theyre genius. Will recommend them to friends and families.

da
Review №80

Love the quick service! Came in with my cracked iphone 5 and 15 minutes later i had a brand new looking phone! Sam was very professional and answered all my questions thoroughly. I highly recommend this repair shop to anyone with tech issues. Thanks Sam !

Sn
Review №81

They did such a great job fixing my phone!! It was cracked so badly that i could type anything, not even the password to get into my phone. Now its good as new! Thank you Smart Tech Repair!

Ri
Review №82

Nice service. We couldnt get our phone fixed but the owner was upfront and honest about the cost. Would come back again in the future.

El
Review №83

Great customer service & Great price. Thank you so much

Ke
Review №84

Sam replaced the screen on my iPhone X. Then had to replace it again and AGAIN a third time. THEN, within a day, it started shutting off randomly, between 3 & 7 times a day. It wouldnt turn on and I had to hard reset it each time. Then a few days later, it turned off and simply wouldnt turn on. I took it to him, he said it wasnt because of anything hed done. Then I took it to Apple and they said the logic board was destroyed. So, thanks a lot Sam for breaking my iPhone X.

Ad
Review №85

Been coming here for years and I’m never disappointed! Recommended to my father and friends.

pi
Review №86

Called around to get repair prices for my cracked iPhone 7, and Smart Tech Repair offered the lowest price. They have full 5Star reviews both on yelp and google. Theyre very fast and I highly recommend them!

Ka
Review №87

Sam was very kind and helpful and also put a complementary screen protecter on

Ka
Review №88

I got my screen repaired here and I’m so happy with the results. I’ve been to other places and have gotten a bad attitude from the other workers but smart tech repair made the process easy and painless.

Wi
Review №89

Very helpful! Good service and stayed late when I needed my phone repaired in time. Thanks

Li
Review №90

Very fast service and friendly employees. I would recommend this place to anyone. Very happy customer

Mi
Review №91

Super quick and efficient. Got my phone back in brand new condition in just one hour. Highly recommend!

Ja
Review №92

Extremely fast and perfect results. Im so happy with my decision to come here.

la
Review №93

Sam was great to work with! Fast and less expensive than competitors. I will definitely go back.

Je
Review №94

The tech here was very knowledgeable and answered all my questions pertaining to my Apple device ( Iphone 7plus) (Component compatibility issues i was told from other repair shops in the area). He repaired my screen and it looks practically brand new ! The whole job took about 25 mins. Amazing Job ! They have a customer for life

Ro
Review №95

Great and friendly service. Worth all the stars. Quick and great results. Very satisfied with my results. Will return with any furthers issues.

Lo
Review №96

Excellent service. And the deal was amazing. Definitely recommend bringing your phone here for a repair.

Mi
Review №97

Coworker recommended Smart Tech Repair...repaired my cracked screen in less than 20 minutes! Looks like new & works great

BI
Review №98

Fast, friendly service. They fix all mobile devices including smartphones, tablets, and computers. Highly Recommended!

Pr
Review №99

Fast and efficient, they fixed my cracked iPhone screen in 20minutes while I waited! Highly recommended!

el
Review №100

I cracked my screen on my iphone 6 plus. so i took it over to smart tech, and i’m really happy with the result. it took about an hour but really is the cheapest way to go! all in all, if you ever crack your phone, head over to smart tech!

Information
21 Photos
100 Comments
4.5 Rating
  • Address:204 E Golf Rd, Arlington Heights, IL 60005, United States
  • Site:http://mysmarttechs.com/arlington-heights.html
  • Phone:+1 847-640-0257
Categories
  • Electronics repair shop
  • Computer repair service
  • Computer support and services
  • Mobile phone repair shop
Working hours
  • Monday:Closed
  • Tuesday:1–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–7pm
Similar organizations