I went to Arlington Nissan to go check on the infinity Q50 Red Sport and immediately was greeted by the salesman Josh. He went the extra mile and made sure all my questions were asked about the car and every detail possible. Josh was super friendly to me the entire time while being at Arlington Nissan. I wasn’t even planning on getting the car the same day but Josh made it possible for me. I just want to thank everyone at Arlington Nissan for helping me get my dream car. I highly recommend anyone who’s curious about getting a car here to go talk to Josh and he’ll make it happen that same day. Definitely recommend going here if you’re thinking about getting a new car. Thanks again Arlington Nissan.
My wife and I bought a car from Arlington Nissan over the weekend and overall our experience was great. Jake the salesperson was helpful and knowledgeable from the outset. He understood our budget and worked with us to find something that was the right fit for us. He didnt pressure us or try to push anything that wasnt going to work for our situation. If you are looking to buy, I would certainly look into working with them.
Had an excellent experience at Arlington Nissan working with James Lopez and his sales manager Rocco Perry. They really went above and beyond to make sure the entire process went smoothly. James had the vehicle clean and ready for me to test drive as soon as I arrived. He was very patient with me and answered all my questions without any hesitation. They worked with me on the vehicle I wanted and gave me a great deal. Thanks for the amazing experience!
Great experience with this dealership. I purchased my vehicle from out of state last month (NY).Skylar Allen was the awesome salesperson I dealt with during my purchase. He had everything covered, picked me up from the airport, and did anything he could to insure the whole buying process was quick and painless.
Really happy with Arington Nissan !!! James Lopez helped me get a mustang today, they were very transparent and helpful throughout the whole process! Rocco and mike from finance got me a great deal on the car and an amazing rate for financing!! These guys are the best !! Thank you James, mike, and Rocco from Arlington Nissan !!!
The fellas here were great, from the sales guy LoLo (Eli), who was awesome and very helpful. To Andrew and to the detail fella. All great! Thank you so much. Gonna love my new (to me) Rebel...
Best test drive ever!! Josh B. worked with me in the most polite, respectful way I’ve ever experienced from a car salesman. He was patient with my questions and understanding if I was confused about something. He gave me detailed instructions on various features of the car. He let me test drive as long and as far as I needed rather than just around a few blocks on side streets. He was great to work with. I highly recommended him.
This team is awesome. Very professional and helpful all the way thru the process. They answered all of our questions and worked out a great deal for us. Appreciate doing business with this crew. Thank you Arlington Nissan.
Absolutely outstanding customer service! I am a first time car buyer and they really worked with me. Got an amazing new vehicle and a great price! Go ask for James, hes awesome!!! Thank you to Mike b. And Jeff for helping me too!!
I was very delighted with Eli and Rocco they both exemplified awesome customer service, they werea very good team... Knowledgeable Informative, and hospitable.very nice guys and easy to talk to.I am a very satisfied customer. Keep up the good work. You are a good team. Thank you !!
Thanks to James Lopez and Erick for getting me into my new 2021 Nissan Murano platinum!!! They worked with my situation, they listened to me and got me exactly what I was looking for!!! They have amazing staff here, Andrew in finance was very helpful as well. Great place to buy a car, highly recommend !!!!
Joshua Batiz is awesome! He helped me out with everything I needed and came through on a miracle for me! Honestly the best experience Ive ever had! Thank you!
Josh and his team did an absolutelying fantastic job. Complete process took less than 3 hours. Love my Maserati! Thanks Josh for the great customer service.
I love the sales department! Antim helped out a ton and showed many different vehicles! He is the man to see if you are in the market to buy a vehicle. He went out of his way on his day off to make sure I was able to get the perfect car for me and my family! Thank you Antim for working with me. You made my buying experience one of a kind!
My general experience with dealerships is less than great, but everyone at the Nissan dealership was great and honest with me. Vince who runs the repair shop gave it to me straight on everything and kept me updated on my car repairs. Bruce was extremely nice and patient with my questions as well. Great dealership!
Great service provided here at Arlington Nissan!!! James Lopez helped us get into a nice Toyota Highlander!!! We thought it would be impossible to find one in this market, but these guys had it and gave us an amazing deal as well!!! Thanks to Andrew in finance for his help in the paperwork as well. Thanks Arlington Nissan!!!
HUGE thanks to Josh and his team! Super friendly and outgoing from the minute I stepped in the door. These guys make it as easy as can be, fully transparent with everything. Made it a hassle free experience compared to other dealerships where they’re just RUDE. Highly recommend these guys, from their sales to finance, THANKS! Enjoying my brand new 2021 Nissan Kicks 👍
Josh was absolutely amazing and helped us get my dream car. Im in love with my 2018 Nissan Rogue! We are so grateful for his assistance and effort. We definitely recommend him to anyone interested in stopping by. He was incredibly patient and kind. All the staff we encountered were friendly. Huge thank you to Jeff as well for his time and help,
Sales manager Rocco Perry worked hard to make my deal happen. Im glad he did. I purchased 2015 Stingray for my wife and she loves it.Andres Mendoza was my Salesperson.He is 100%. Andres delivered my car to my housewhich is over a hour away.Keep up the the great job Andre!Thanks guys!!!
I had an amazing experience here today.. I worked with James Lopez and Mike B. They made a stressful purchase easy and fun! These guys went above and beyond myexpectations and helped me a lot.
Vanessa and Eric made it easier for us, even explaining in depth in details. My mom is very glad we stopped by and we have a nice car that we fell in love right away! I highly recommend this place! Everybody is very welcoming! Thank you everybody!
Awesome place to buy a car!! Thanks to James Lopez and Andrew V. I upgraded to an SUV at a great deal! The people here are of great quality, amazing at what they do. I highly recommend going to James for your next car adventure, hell make it a fun and stress free experience !!!
Worked with Vanessa Adame at Arlington Nissan to purchase a used MINI Cooper Countryman and it was an efficient experience. Im a no-nonsense customer, straight-forward negotiator and have little patience for wasting time. Though I had to wade through all the usual dealership tactics - add-on fees, waiting around while the manager in the back room provided any price adjustments, Vanessa was adept at steering the sales process to a final agreement and she did her best to push the paperwork side of things for a speedy close. In this sellers market, Vanessa and the gang at Arlington Nissan are doing all they can to maximize their profits, as anyone would expect. But the team was pleasant and I feel I got a decent deal on a good car considering the challenges of the used car market.
Awesome car buying experience here at Arlington Nissan! Very happy with my purchase today, James Lopez helped me out, he was very helpful and kind. He was knowledgeable about his product, and was very profesional. Erick and Mike B helped us get a great deal on the car too, they were all awesome! Thank you Arlington Nissan!
I dont think anyone enjoys having to negotiate with the stereotypical car salesmen but I assure you, that was not the case with Skylar Allen at Arlington Nissan. Our family found him to be very knowledgeable and extremely accommodating to all of our needs. If you are in the market for a new or used car, I encourage you to stop in and let him know what you are looking for. He helped us find a 3rd car for our family that we all love!Thanks again for your patience Skylar!!! We are very glad we met you!
Josh and Andrew are best of the best. Made my transition from test driving the vehicle Im purchasing to a quick and easy process on paperwork. Much appreciated on this two professionals. Should have a 10 stars!!!
Thanks Erick he provided a great service with a prompt warm welcome. I felt like I was at home. I love my new BMW!! Definitely sending my friends and family 👪
I live in Georgia and purchased a car at this dealership. Skylar was fantastic and walked me through everything on the car through a live video feed. He took his time with me and even drove the car while we were were connected. After settling on a price, I flew to Chicago where Skylar met me at the airport and drove me to the dealership. Everything he said was true and I bought the car and drove it back to Georgia. I have been buying cars for over 50 years and this is definitely one of the best experiences I have ever had. Very honest dealership.
Had a rough start but Erick the manager came and broke everything down for me in the simplest way he could. Made me understand the purchase and I love my new Lexus 2020. Thanks again Erick! A great deal for sure...
James Lopez from Arlington Nissan is awesome!!! Came in today and drove out with a brand new 2021 Nissan Rogue Platinum!!! The experience here was great, they will explain every feature on the vehicle, and will answer all your questions. Mike the manager was great as well, Andrew in finance made sure I had great financing for my vehicle and offered additional coverage for a great deal!!! Highly recommend these guys !!!
My husband purchased a car tonight from here and found our sales rep Vanessa to be a delight to work with. Also very extremely knowledgeable in her business and looked out in the welfare of me purchasing with her. Anyonelooking to buy a new car should reach out to her! Also had the opportunity to meet a mother daughter team and Lisa was so very nice to Jerry and I. Had to wait for financing. She was nice enough to feed us crackers and some pop. Again thank you for the opportunity to meet both of you lovely ladies! Fr Brenda g grafman.
They sold me the car! After looking hard for a specific make and model (and working hard for my money) I found the car I wanted at the price I wanted with the lowest mileage I had seen anywhere else at Arlington Nissan. It sounded too good to be true so I decided to check it out. It was definitely worth the hour drive from my home and I’m really glad I made the trip. I called and they had it ready for me at the front when I got there. Andres was ready to go, very happy to let me test drive it. Overall the best experience I’ve ever had at a dealership. Down to the music that was playing. I felt very comfortable and they were very accommodating. They answered all my questions and Zack gave me a good deal and some great advice too. All more than I was hoping for and truly grateful.They even delivered the car to me! Andres is a great salesman dedicated to getting you the car you need and very nice too! Ask for him!
Lisa Khaya was amazing. During this busy time she was able to assist us with our needs and get us out the door in no time.
Came in to Arlington Nissan and met James Lopez, he helped me find the perfect SUV for me!!! He has a lot of knowledge about the cars he sells, he was able to show me all the features in the new vehicle and he explained everything very good to me. Mike and Andrew, the managers, helped me get a great deal on my new SUV and great financing as well. They helped me with all needs and wants. Highly recommend going to see James with Arlington Nissan!!!
JB was fantastic and helped me every bit of the way. I love my vehicle thank you so much!!
Best place to buy a car. Andres and Erick were very professional, informative and friendly. I would definitely recommend this Nissan dealer to all my family and friends. My father has previously bought two cars from this Nissan dealer and after my first experience here, I definitely plan to come back. If I had to give a score from 1-10, I would give them an 11.
I had the privilege of working with Lisa K while purchasing my car. She was quick and up front with me. She made the process simple. Would recommend her to family!
These Guys are the best!!! Shout out to James Lopez for helping me in the car buying process, he was very helpful, and made a bug purchase fun and stress free. Mike b and Rocco gave me a great deal, and Andrew in finance made sure i was getting good finance. These Guys rock, thank you Arlington Nissan!!!
Skylar did a great job walking us through our options and working with us on making sure the deal met our needs. Overall it was a very easy and stress free process. This is the second car we’ve bought from Arlington Nissan and probably not the last.
THE BEST DEALERSHIP EXPERIENCE EVER!!!Skylar took such great care of me. He made sure I left with the car I wanted and most importantly at the rate I needed. The staff made me feel like family and I counting be more happy with my new baby 😀
Got a car from here today. I worked with James Lopez, he was very professional and knoledgeable. He took his time to understand what we expected, he didnt come back short, he got us exactly what we were looking for. Thank you James!!!!
Mike and Andreas were amazing and helped me leave with a great car for a great price.
I had such an amazing time here and would 10/10 recommend coming here!! Ask for JB he was such an amazing help and had so much fun looking at cars with him! And now I’m driving an awesome car home all thanks to him!
Andrew V. And Jake B. Were amazing. They were super down to earth abd easy to work with. I will buy every car from them moving forward. The dealership is a class act. I didn’t feel pressured at all and felt appreciated for my business. If you need a new (or used) car, come here and ask for these guys!
Brian did a phenomenal job taking care of me. Brian was thorough in his explanations and ensured I understood all the changes that happened. I will definitely be coming back to this location!!!
It was the smoothest process from beginning to end. Id specially like to give a high praise to my salesman, Josh. He was extremely professional and his knowledge was far superior from any other salesman that Ive encountered. Will be recommending to everyone!
Lisa was great and made everything quick and easy! Definitely recommend!
James and Mike were AWESOME. I’m going through a break up and came in very stressed out about purchasing a vehicle. I wanted to buy something that was affordable and made me feel good. I actually ended up crying from being so stressed out and Mike sent James to Starbucks to get me my favorite coffee - PSL! That extra step made this stressful situation so much better. Thanks for caring about me you guys. It meant a lot.
Had a very good experience with Mike and James. They were very working with me very intensively on negotiation and made great progress overall, very pleased to talk and to have met these gentlemen. Do recommend these two.
Absolutely hate buying cars. But I had a positive experience with Skylar in sales and Mike in finance. Very painless and as in and out as you can be a dealership. I would buy here again with confidence.
I went to this dealership a few weeks ago. I called 2 hours before the visit to make sure that the car I am interested in is on the lot. The person on the phone assured me that this vehicle is available on the lot and not in the process of purchase.So I took the day off at work to drive to this dealership and test drive the car, talk about the price. I spent about 1-hour driving to the dealership and upon arrival, I found out from the salesperson that this vehicle was sold this morning. No apologies of any kind.I believe that this call and bait practice is something that this dealership earned a 1-star review.I dont care if all dealerships do that, whether tricks like this are common practice in this industry, I would not recommend contacting this dealership to my friends and family to avoid this kind of scam.I called another dealership the same day, visited the next day and test drove vehicle of the same trim. I recommend staying away from this dealership, as well as others that playing games and do not care about your time.
Person who is buying cars has absolute no respect to customersBad Service
Went in to buy a new car last week, and it was such an easy and straightforward process. Zane and the team were great and helpful. No question went unanswered and the process felt like a breeze. Zane was great to work with and vary sincere!!
Note, this review is only about the appraisal service here.I received a kbb instant cash offer for $15.5k valid for 7 days. When I arrived, Bruce (who barely acknowledged me) took photos, test drove, and appraised my car. In his own words, it only needs tires. He then offered me 11k for the car and didnt even negotiate. This was an insulting offer and I left right away. FYI - I have a 2011 4runner with 146k miles. Its in very good condition, and a clean history. No issues with the car whatsoever, besides old tires... I would NOT recommend selling your used car here at all!!!I was able to find another dealer,30 min later, to offer me 14k after their appraisal and much better service.
Great experience here with James and the Arlington Nissan staff today.. They had a great labor day sale, got an amazing deal today!!!! great place to buy a car, go see James for any of your vehicle needs!!!
The prices are showing on them website are fake (after multi discounts, so 95% of customers dont qualified), so you can expect a lot more to pay. In my situation it was ca. five grands. I was very disappointed because hate to be fishing like that.I give them one more star (instead of one) for nice welcoming .
I had a great experience buying a car here. The sales and finance staff worked to make this a comfortable shopping experience. I am very happy with the sales and service I received.
Quick and easy! Lisa was great, friendly and a great communicator
I purchased a Nissan Rogue from Diego and Lo Lo today. They were both extremely kind, helpful and patient in assisting a first time car buyer! I was extremely pleased with the experience at Nissan Arlington Heights, the sales people made the process quick, easy and wonderful.
Josh has been amazing. He had explained everything, was not pushy. He went above and beyond to help me to return my rental vehicle . very personalble and easy to work with . would recommend to my friends and family.
Vanessa was very friendly and kind. Very helpful. We had a speedy transaction. A great experience. Would do business here again.
Amazing customer service!!! Came in and met James a product specialist, and Rocco, one of the sales managers. They were both very understanding and helpful. James was very knowledgeable about the vehicles and Rocco gave me a deal I couldn’t resist! Amazing listeners, they will definitely work with you. I drove a couple hours away from Wisconsin and it was worth the drive!!! Jeff in finance we very helpful as well. I will recommend this 5 star dealer forever!!!! Thank you James, Rocco, and Jeff !!!!
Lisa Khaya found the best deal for me. She was very helpful and accommodating. In comparison to 3 other dealers they gave the beat deal and were very upfront. I highly recommend.
From the start to the end nothing but great customer service. Josh was funny real and about business. Definitely helped me out today. Got me a brand new 2021 Altima. Upgraded from my 2014 Malibu. Rocco and Jeff in finance also took care of me. Thank for the hospitality Josh.
I just bought a beautiful mineral gray 16’ BMW M4 from these guys and they went above and beyond to make sure I had a good experience. The salesman Michael Mitchell was dressed professional and polite. He didn’t pressure me and was nice enough to get me dinner since I was there for a few hours The Sales manager Mike Brixie was upfront and real with me which Being in the automotive industry myself which I appreciated. I got a good deal and rare color combo BMW M4 with low mileage!😁
Working with Josh and Mike was an awesome experience. Josh worked extremely hard to get me the best price for my trade and on the new vehicle. Thanks to both of them, I am able to drive away in my dream Nissan Rogue. Extremely satisfied with working with Josh for my first new car purchase!
Great service. I love my new 2021 Pathfinder thanks Rocco and Bobby. You guys made the process so easy.
Mike Mitchell was a great salesman today. He took the time to pick me up from the train station knowing I may not complete the deal! But I did, I ended up with a better car than the one I originally was looking at!Thanks and hope youre very successful!
Amazing deals at Arlington Nissan!!! Got 4 cars here so far, every one of them have been amazing experiences. Service department is always very good as well.
Amazing experience here at Arlington Nissan today!!! Josh and James were my sales reps, they were very knowledgeable and helpful. They helped me find the perfect vehicle for my first car. Big thanks to Mike The sales manager and Andrew the finance manager for making the process smooth
Thanks to Josh and Mike Major for getting me a GREAT deal on a trade-in and for getting me into my new 2021 Nissan Rogue Platinum!! What an upgrade from my 2018 Nissan Versa Note! I love my new car and they made the process so easy and seamless! Would 10/10 recommend Josh and Mike for their trade in or new car needs!
I received an extremely pleasant experience why Arlington Nissan. My service provider Brian was exceptional in his work and performance. He was very knowledgeable about the work I need it for formed and saying very experienced in dealing with customer service. Because of him I will be returning for more service if ever need be done.
Was able to find the best vehicle for my 86 year old mother in an afternoon. Also worked out the financing in a friendly manner. Was worried at one point, I would have to take a LIFE”! Didn’t have to get to that point. Everything worked out. Didn’t get messy at all. Great people! Ask for “LoLo “ . Best salesman! Best Nissan dealership.
Best place to buy a car ever! James was great and the finance department was the best. I will buy all my cars here now.
This is my 9th purchase from Arlington Nissan!! I just completed my purchase if my 1st NISSAN LEAF! Luis Rivera was amazing and he helped me from beginning to end! I walked into the dealership not knowing anything about electric cars!! I was at the end of my lease and just wanted to be in something that wouldn’t cost so much for gas and maintenance. Luis helped answer ALL of my questions and me a detailed Demo of the LAST NISSAN LEAF they had on their lot! The entire process was painless and I am leaving here with another AMAZING SATISFYING NISSAN PURCHASE!! Thank you LUIS & Arlington Nissan Staff!!
Great customer service! Great team! I came and I was assisted by Slylar, Andrew, Erik and Mike, they helped me to choose a great car and good deal! I’m more than happy and excited with my new car! Thank you guys, I had an amazing experience! Totally recommend! Score 10 for sure!
Dealers and salesman’s really look out. James Lopez Is the guy you want to sell you a car. No quit in him. Also works with all credit situations. Cleans car and all awesome dealership
I just bought a 2018 Nissan Rogue at Arlington Nissan and am very pleased with my experience. Jakub was my product specialist and he did a great job answering my questions and explaining specific details to me. Jeff, who guided me through the financing aspects, was patient with my questions and explained what was going on as we went through the final details of closing the deal. I have received follow up calls to make sure I am satisfied with my car and to answer any questions I may have. I drove 3 hours to look at the Rogue and check it out, and the drive was well worth it!
Came in today to service my vehicle and ended up meeting James, a sales rep. He showed me some vehicles that I mentioned I was interested in and was very professional. He helped me choose the perfect vehicle! I highly recommend stopping in to visit with James so that he can help you with your next car purchase. Jeff, the financing service rep was very professional and knowledgeable. Everything was fantastic! They even waived my oil change service that I originally came in for!
Amazing experience. Came in and met James Lopez and Andres Mendoza. They both helped me find the perfect vehicle, they showed me all the features in the car, it was an amazing experience. Mike and rocco the sales managers made sure I got the best financing possible for my new car. They also gave me an amazing deal, beat every other dealers by a lot! Jeff from finance was very helpful with understanding the contract, and also offered additional coverages and explained the benefits. I will come to Arlington Nissan forever, and I’ll make sure all my friends and family come here. 5 stars out of 5 for sure!!!! They Made a stressful purchase really comfortable and exciting!!!!