I went into this establishment on a Friday to get a Fullset and pedicure, when I first walked in I was not greeted just looked at, and when someone finally greeted me it was, ”what you want?” I stated what I wanted and was told in response that they didn’t have enough people even though there were 3 people assisting one client and another one just sitting around, I was told to come back the next day. Mind you most of the clients were Caucasian and I am a curvy African American female, I had on a head scarf and tights and a white t shirt and honestly I feel like I was racially profiled, I arrived at the salon well over the alotted amount of hours to receive my services, I just want this establishment to know that black people do too because I feel like that was part of the problem. And as an African American I would not recommend you to come here if you want to be treated with respect and dignity.
Fuji Nail has superior service. Le is talented and professional. I always have an amazing experience....my manicures really last! Thank you Le
They did a good job and I was very happy with the way my nails looked but the overall experience was lacking. I felt very rushed and impersonal.
Salon is very nice, however it is quite tacky to stand in a customers face and ask for a tip. The services arent cheap and a customer dont have to tip. I love my nails but pedicure is mediocre because she didnt not scrub or massage enough. For that reason I wont be returning. Them begging for tips was a major turn off. It would also be nice if they spoke in English more
Took 3 hrs for a mani and pedi!! When it was finally my time for my mani I was told they were too busy to give me what I asked for and I should just settle for a gel mani, so disappointing
Ive been going to Figi since it opened about 10 years ago. Its very clean and not pushy to try and get you to do additional services.
Went Saturday for powder dip. 3 days later 2 nails chipped. 2 more days later 5 nails are chipped. Nail tech only did the white powder base coat 1 time. This is not my regular salon. Every time I try this place it never turns out good. Now I have to get my nails done again. Can I get a refund? This service cost too much for it not to last atleast 2 weeks. Only go here if you have no other choice.
Great service...my go to nail salon....pricing great as well.
Very satisfied with service. Loved my nails,the first time I went. Usually dont get my nails done. Every time after my first experience I go to this place they beg and pressure me for a tip. Last time I was there ther was 3 of them begging and pressuring me for a tip. Will Not be returning dont like there customer service.
It seems like no matter how specific you are, by the time youre in the chair and services begin, they just do what they want. Came for a gel manicure, left with bubble nails...thick layer of powder on my short natural nails natural nails. Keep saying how I want it but they play the language barrier. Then I feel bad. And when its all said and done, you get charged much more for extra steps you didnt ask for and mediocre outcome.This is the last time.
They are usually my go to spot. But this time was horrible. While filing my nails down she continued to keep hitting my cuticles. Once they were done my cuticles were on fire. And have now formed into scabs. I have no choice but to no longer go back
I wish I knew how to rate them. I went in with my daughters and was told to go pick a color. I asked about a marble nail design and if they could do it and was told later. Then they kept talking to each other in their language and never answered my question. After asking again and showing a picture again, I was directed to a chair to start getting a pedicure. Im not sure if they were ignoring my question or if it was due to a language barrier, either way I left.
The staff is rude and unwelcoming, and do not speak much English. I showed a picture of a simple gel French manicure, and they did not understand what I wanted. I had to repeatedly say and show the picture for a simple manicure and they were not nice about it. The nail technician picked my cuticles so much that it caused my one finger to bleed throughout the whole process. It is a day later and I still have a cut on my cuticle. Overall, they were not friendly, and I was not pleased with my French manicure. I will not be returning.
Not enough focus on nail care. If I pay for a specialized manicure...I still want the manicure...not just the extra stuff.
Super quick service
They said my nails would be one price and charged me for a much higher price. Then stood in my face and begged for tip. Very unprofessional and dishonest. Save your money.
Love coming here to get my eyebrows done they always do a great job
The are clean, theres a pleasant atmosphere and they are quick. They will have multiple working on you and expect you to tip them individually. They are pushy with tipping so bring cash
When you walk into this nail salon, all of the workers just look at you like they dont want to help you. Finally someone comes to offer assistance. I dont like the fact that there gel nail polish almost never match there regular polish. I dont like that most of them cant shape you nails or toes. An my biggest problem is the fact that THEY SAY TIPS ARE MANATORY no its NOT especially if you cant do nails an you want to be an expensive nail salon.
Love how my nails turned out for a wedding I have to attend. My technician was so nice and attentive. Will definitely be back
Ms.Lee is professional waxer
I think they have five stars for many reasons. First, best place for men or women. Fiji Nails & Spa is very splendid and everyone is super friendly. My friends and I get a manicure and pedicure from Fiji Nails & Spa about every two weeks, and it is a great experience every time. Besides, to talk about work late, it does not matter, I love that they stay open late. I often make an apt at 7:30pm of the day and they are open until 9p.m! It is honestly suitable for a busy woman! Moreover, this salon is nice and the staff will treat you great. My nails came out awesome, Lee and her co-worker are always giving my nails look cute and make the trip beautiful. I am already thinking up something more elaborate for next time. Talk about last minute! You should call and make an appointment because this place is busy for crowded. I recommend this place all the way! I will definitely be back and I would refer everyone here
DO NOT WASTE YOUR TIME OR MONEY HERE! I visited this nail salon today with a wedding party; they clearly were over whelmed by our group size(9). We started off getting pedicures but they started to move people to the nail stations without even finishing the toes! I have never been to one nail salon that was confused as to what an AMERICAN MANICURE was attempted to do a person in my party without the pink coating.. the staff is beyond rude and lack customer service. After close to 3 hours I left with just my toes done...I WILL NEVER RETURN
I just got done my eyebrows. I asked the technician to pull a couple hairs from my mole, quick and simple. She charged me an additional $4 for that without telling me. I left very unhappy.
Never answers their phone. Called one time gave me a quote over the phone..when I got there it was higher than what they quoted. Service I got did not last long
TERRIBLE customer service.Ridiculous pricing... I got change an additional $10 for cutting my nails!I got my nails done 2 DAYS ago they are already chipping.. mind you I got gel nail polish.I was charged $46 for my nails that are no where near worth that price.I will never return to this place again.Oh and to top it off one of the workers asked me to tip the other worker who did my eye brows ! You should NEVER ask for a tip.. you will get it if you did your job right.I’m annoyed I have to give 1 star because if i could give zero I would.*** SAVE YOUR MONEY AND YOUR TIME, DO NOR GO TO THIS PLACE ***
It’s not a bad place, but it definitely isn’t the nicest place. If you’re looking for a decent nail place this is it. It’s not a place if you want something more luxurious.
Ive come here several times but this is the LAST time. I walked in and said hello to the man who works here as he swept the floor and no response. I said hello again and still no response. I walked directly to where he was sweeping and he asks what did I want done. I started to walk out but I needed my toes done. They have prompt service and there is usually no wait but they are RUDE. As I was paying for the service, the young lady says 10 plus tip. I said, Im paying $10. She requests a tip again. She walked me out to spray the quick dry and i say i will not pay a tip because you guys are rude. She says not paying a tip is rude. I will never come here again!!!
We actually decided to get a manicure and even though they were very busy, they actually managed to fit us in meticulously for a manicure. It was very relaxing. The manicure was amazing. I chose pink acrylic manicure and she did not rush, she did slowly but carefully.
The worst experience and I will never go back. Went as a walk in for a manicure/pedicure with a friend the day after Christmas. It took over a half hour before we were seen. Okay, understood. After the pedicure, I was asked to pay before the manicure. Not a problem. But when I gave the tip as well, the employee scoffed at the amount. It was nearly 20 percent and on top of that, my nails were already short, polish free and I was only getting a clear coat of polish. I gave her a substantially larger tip but then could understand her complaining in her native language about the amount. The rudest experience I have ever had in a salon! And when I got home, I noticed that the pedicure wasnt the best. There are so many better salons in the area, so there is no reason to ever go back to Figi!
Its a great salon if you dont mind having several different services done at once/ a great place if youre in a rush! Im usually always satisfied with the finished product.
I love coming here because they are consistent with their work. The staffs are gentle, but quick and happy to be there. I saying it is consistent every time, while some places the quality is contingent on the amount of people waiting.
The chairs r worn outThe place needs and overall cleaning. The help could use new and cleaner white coats. And the ladies stare at you on and off entire time. They dont speak English. Tina provides a good pedicure
Two people working on you at once, trying to add on as many services as they possibly can, You have to pay extra for callus removal, minimal massage, zero interaction and the best part is they ask for tips!!
The staff at this salon is very rude and obviously racist. I walked into the salon and with one other person in front of me and was not helped. Additionally, other people kept walking in or walking up to the desk and the salon receptionist assisted all of those people before I was address. All of those people happen to be white and I am an African American women. The salon attendant did not even say Hello when she began working on me. Of course I didnt not leave a tip. I will be back though because I found a place where I will be leaving a tip. Its cheaper 🤷♀️
Great place! This was my third time visiting FijiNails & Spa and I always leave happy. The girls are great, very sweet and always listen to requests. They have an excellent selection of colors, both gel and regular. Highy recommend!
Terrific service, great prices, and my pedicure lasted for over 3 weeks with no touch up. Absolutely amazing job well done. Just get here :)
I would give Zero Stars if I couldthe price for the service I receivedI could’ve got a massage with stones, & hot towels and everything else at another salon for the amount of money I spent. Never again
Amazing service. With fantastic results
There is never a wait and they are good..be ready to tip...lol!
Kim is the nicest, sweetest person ever and she makes getting eyebrows so much more tolerable. Shes quick and helps makes this as painless as possible. I cant imagine going to anyone else!
Paid for upgraded pedicure thinking that more attention would be paid to trimming and removing rough skin. Very little time was spent on the pedicure and the results were very disappointing. Probably will not go back again.
VERY impersonal!! Speaking Vietnamese constantly to colleague. Turned head toward door whenever anyone came in an tools on sensitive toes drifted to cause pain until she returned her focus. Extremely annoyed look when I asked for change for a five. I would not have tipped at all but couldn’t bring myself to give less than %20 which was 4 dollars. Actually pulled her hand back from taking the 5 for ones. Inexpensive but cold, impersonal and you must watch every move or get hurt
Ive been coming here for a long time and I usually love them they do really good work but today when getting my change back she took $5 and only gave me $3 back. They have never tipped themselves before and I truely will not be coming back. She also told me that my eyebrows are already too dark for my hair color and that it basically looks bad when theyre dark. Its my decision on how dark I want them and no one elses.
THE ABSOLUTE WORST CUSTOMER SERVICE. My nails were done by a man, didn’t catch his name and he had the worst attitude ever. Pretty much felt like l was forcing him to even touch my hand. He did a crappy ass job which sucks, if I’m paying $60 for a service l expect it to be good. Did l mention that he threw my card in my direction after he swiped it? Racist much???? l didn’t see anyone else in this shop get the same treatment. And this was his attitude from the second l walked in.l really need to find a good valuable place to go spend my money where I’ll be more appreciated as a customer.
Good prices and good service
While there is prompt service and minimal wait tunefor service, much of the staff is dismissive towards customers. The facility is clean and conveniently located with street parking. The hours are accommodating but pricing can be high. My experiences here have been that the staff did not really engage with clients and are not very cordial while providing service. One manicurist made my fingers bleed and was so callous once I brought it to his attention. This attitude this engagement hinder my desire to return to patronize this business.
Best massage chairs, awesome mani/pedicure experience. Prices reasonable. Definitely my favorite!!
I did not like this place! The lady that did my nails was very rude! I asked the lady to cut my nails down and after she did It she charged me $10 for it! The guy who did my toes cut down my toenails really short! Bad experience will never go back!!! Just because the place looks nice does not mean that there are nice people in it!
Prompt, courteous service in a well-appointed salon.
I think this is the first review Ive ever written, but Ive been there a few times. There was no problem with what I had done but like other people commented; the rudeness. The woman took blatant offense at my tips and sneered at me. I swore Id never go back. Im not the type to complain publicly like this but after seeing similar reviews I hope the people there get the idea and offer kinder service.
I came few times to that salon and always the same story. My cuticle was not removed completely and had cuts all over. The nails look awful because the dont want to cut cuticle and dont move it when I ask so new nails look like two weeks old in 2-3 days! u2029I asked them to redo it in 2 days because it looks bad ( see picture below) they say I have to pay half price again plus tips .....Furthermore they reduce to give me service for the future! u2029The ladies that work in that salon dont speak English and I am sure half of them are not legally here. u2029Its so sad that place like that this ale advantage of people.
The absolutely best place for all things beauty. Getting a mani/ pedi is really the only thing i do for myself to relax, so i am going to do it right! From the minute i walk in, the girls are so sweet as and greet me as if i am the most important person who walked in that day.
Great coupons online and theyre opened on Christmas all day!!
Definitely a place i want to go back to get my nails done. Wow!!! They really know how pampered your hands and feet. All smiles :)
Quality gel mani/ pedi. Nothing special in terms of service. Usually rushed and not personable. It also tends to get quite crowded during peak hrs. However, I have always walked in and never had to wait (they staff well to compensate for business). The quality of their work is consistent and worth a visit.
Always quick, efficient and consistent. Good prices and coupons available online
They did a good job on my nails, but I felt like they were very rude. The man that did my nails was talking to the woman who was doing my pedicure and laughing constantly while looking at me and I felt like they were talking about me. Not a comfortable situation. When I was getting my nails painted I accidentally bumped him and he got irritated with me and was not nice about it. I go to the nail salon for a pleasant and relaxing experience, and that was not what I got from Fiji nails. I will not go back again.
Professional service. Nail polish color options needs to be updated. Clean shop.
The place is nice but the service is terrible. The ladies rushed me my mother and my grandmother and they had attitudes. I scheduled an appointment and they tried to take customers who came in after us. I will not go there again
Good place to get a manicure & pedicure
Nice work. Fast and well done nails!
They do great work but Lee is very very rude!I thought it was just me but I saw a women come in and asked her about a particular color in gel and she was so rude the lady turned around and walked out.
It seems to be a very clean place. They have lots of technicians. You could be worked on by 3 people at the same time. I was truly disappointed because my manicure only lasted 3 days.
Horrible horrible horrible experience!! The guy that did my nails was so mean n rude I was actually afraid to even ask simple questions about my nails. Then he had the nerve to tell me to tip him . I feel as tho they pressure their customers into tipping all their staffs. One staff puts the nails on n does the filing then takes u to another staff that does the colors n then another does designs n they will literally tell u to tip each one which is so wrong n I feel like they do this on purpose which is not ok.
HORRIBLE!! Ive when here a few times over the course of a several years as last resort, NEVER AGAIN!! Extremely RUDE!!! Demanded payment 1st, before services, wanted larger tip regardless that tip was 20%. Then began talking amongst themselves entire time.... Had half-ass pedicure done. First she put on face mask, like I had a disease. Removed partial old black polish put it on my toe skin, when I told her she ignored me, short soak time, hardly did any skin exfoliating, didnt clean cuticle, barely cut nails, no buffing, then painted cuticle surrounding nail. What was I tipping her for ???? Dusty salon & lousy rude service. To many nicer salons.
If there was an option for 0 stars, then this is a 0 stars review. The staff there is very mean and snappy just like angry turtles. I do not understand their language but laughing at me seems very offensive. My nails were very bad and the lady who did it was asking for tips. I rather go to Wynnewood Nails instead of this trash. The owner should teach her workers on not begging for tips and there is actually a thing called EARNing it. Please dont visit this garbaged place. Wynnewood Nails and Spa is the real deal
I thought I found the right nail place until today. For the most part everyone seemed nice. I my eyelash extentions done their, my nails done, my pedicure, my eyebrows tinted and waxed. And I would usually tip $5.00 for the services done. Well, I noticed as I walked into the nail place that the two girls that does my eyelash extentions and my nails, act like they were not happy to see me like before which made me a bit uncomfortable, so I proceed with getting the service that I needed done, with no conversation like both girls had an attitude. Well as I was finished and was paying the girl who does my eye lash extentions she blurred out, you pay my only $3.00 last time, I think you dont like the eye lash extentions because before you pay me $5.00. I dont think I have ever been so insulted knowing how much money I spent to get the service done and one time I tip $3.00. Which I see other customers tip that amount and no attitude given. I tip her and the other girl who fix one nail and did my eye brows. But the one who did my eye lash extentions I realized she would normally charge me $12.00 to get the eye lash refill, and as I sat down to get my refill she said oh it will be $15.00 this time. I was thinking something is not right. As I left the place she thought she was slick by charging me $3.00 more because she thought I was going to tip her $3.00. Be very careful and pay close attention because the girls in their dont realky care about customer service if they always get a large tip, maybe not everyone can afford to give $5.00 tip each and everytime, but I guess it does not count the time when you can afford to give $5.00 tip with 3 different separate service that you give your hard earn working money to. I will no longer be going their. I will find somewhere else to go to be appreciate my business. The nerve of those two girls. I will not trust this nail place if o was you.
Horrible service, will never set foot in that place again
Lots of space, id like more color choices.
I work late so when I was told about this place that opens late I was so glad have been to Fiji twice and it was great this time I was an outsider and my money was no good and was the wrong colour she said she can not do my nails for it was late but sitting out side talking to my patient at 8:44 looked at 3 white ladys went in and got service but I was told I could not get service for it was to late
They do a fantastic job and honestly aim to please
This place is horrible! Waited 50 minutes and no one helped me. DO NOT GO HERE! Waste of time. Terrible service.
Amazing acrylic sets, awesome service . This is my new favorite spot 👏🏿👏🏿👏🏿👏🏿
To much pressure for an up-sale on all services. All the staff is chatting and laughing in Vietnamese all around and over you the whole time. Not very relaxing, especially the pushy neck massage woman that just rubs one place only and keeps asking if you want more while yapping with her co-workers in your ear. Felt like a Saigon Brothel
There ok it depends on who does ur nails and eyebrows
Swapped nail techs at least three times during service without permission or heads up. I was only getting a pedicure 🤦🏾♀️
Gel polish lasted a few days and started to peel, and they kinda dedemand for tips.
I’m sorry but this place does a horrible job at nails and is very rude and unwelcoming.
I was not completely satisfied with my manicure.
Terrible expirience, girl yelled at me for moving by accident and other girl cut my friend
It’s unbelievable they are absolutely horrible racist and talk behind your back in Chinese also if you try to leave they grabbed my daughters hand trying to take her to get a pedicure ‼️
I went to this place a number of times and every time the people who work there are rude and they are expensive plus the work they do is not that great!
Great pedicure
Great
Open late, lots of seating
Good service and good price