Mark came out and asked me what I was experiencing with my fridge. I told him about the weird chemical smell and had the old air filter, which also had the smell. He took one sniff and knew that a liquid Styrofoam leak happened. He was not able to do anything about it himself but gave me advice about getting in touch with the manufacturer to see if the manufacturer could do anything for us.He didnt have to do this, but he didnt charge me anything since he didnt have to do anything with the fridge. I really appreciate that.If I ever have another appliance issue, Im definitely calling Dolans.

Very professional experienced service. Bill Explained everything perfectly, provided advise on repair vs replacement and fixed my appliances without any further issue. Would highly recommend .

If I could leave 0 stars I would the technician had me waiting for over 5 months to get my dishwasher repaired. I was told it needed a part and it would take time. My initial call was April 21 2021. He didnt call or follow up. I called in July to find out the status he came back July 25th after my complaints., stayed for 5 minutes said he needed something else and would be right back and here we are in September with no communication. I even tried to prepay to make the process faster to no avail. The crazy thing is the problems he stated werent even the bad and I found someone on Angis List who came out the same night got the party from Lowes and Im all fixed. This company is terrible!

Andy was amazing. He really knows what hes doing, hes pleasant and got the job done.Couldnt ask for a better repairman. I highly recommend Dolans.

Andy from Dolans is just the best. He is very smart and knows so much. Plus a delight to have in our home. We cannot say enough about Dolans and all those who help us . They are fair, capable and trustworthy.

Arrived when they said they would. Followed up at regular intervals to advise of status of replacement product. Called when it arrived and installed next day.

Andy diagnosed and fixed the issue with our Bosch speed oven/microwave quickly and courteously.Highly recommend Dolans

Need appliance repair? This is the place to call!

Great communication, exactly as described, great pricing.

We had an unusual problem that the electrician couldn’t figure out. Mark diagnosed it correctly within just a few minutes. Couldn’t be happier

Very helpful and honest staff. Quick service.

Every interaction, from the first phone call to request service to the completion of the repair of my oven was stellar. I can’t give enough stars or speak highly enough about Dolan’s and especially about Andy, who went above and beyond to help get my 22 year old oven back working!! These guys are the best!!

Weve been customers of Dolans for years and theyve extended the life of many of our appliances. They operate true to their motto of Why replace when you can repair? We trust them too, when they say its time to let go. A valuable resource, close to home, we trust Dolans.

We Have used Dolan’s service for years . They are accommodating, professional and knowledgable . Andy who has serviced our appliances for years is truly the most engaging, mature, hardest working young man we have met in a long time .He understands the mechanical aspect of the appliances and is really so smart. He takes such pride in his work. He really is wonderful! We feel very blessed to have him working on our appliances .

The best service provider in the area. Prompt, professional and always spot-on fixing the problem. Would never consider using any other company.

I have used Dolan’s for years. Great technicians, wonderful and honest service. I recommend them.

My technician was extremely helpful & knowledgeable on my Bosch oven - trusted his opinion & very kind. Definitely would use Dolan’s Appliance Services again!L Gallagher

Andy is a fabulous appliance repairman! Extremely knowledgeable, neat and efficient. Hes our go to guy for all kitchen appliance repairs!!

He has always come to fix our appliances promptly and with integrity.

The repairman was on time, very friendly, and very honest about what he could or could not do for my dryer. I was extremely happy with the service!

Always timely and always knowledgeable. Dolans is also honest and never suggests a more expensive solution if a less expensive one exists.

Dolan’s Appliance is amazing! Very professional service. The technician was friendly and very respectful of my new home. They were on time and fixed the issue very quickly. I would recommend them to anyone!

Andy was great from start to finish. Took care of business in very courteous and professional manner.

Have a theromodore range that I did not want to replace - been back and forth with other companies which all recommended replacing. Decided to try one more company and called Dolan’s, so happy I did. They not only fixed the problem but the customer service was above and beyond. Will be using only them from now on.

Mark was very helpful. He accurately diagnosed the issue with my 22 year old Maytag washer/dryer which is working fine now that the power issue in the home was addressed. I have an solid unit that keeps on working and dont need to buy a new unit as they seem to have a shorter life span and greater risk of failure.

I am continuously impressed with Dolans appliance service. I have had several of the technicians come out to my home and they are always very knowledgeable, professional, and efficent! My experience with booking appointment has always been positive as the woman who does the scheduling is very pleasant and accommodating. I highly recommend Dolans!

Very good experience with Mark at Dolan’s. Will call Dolan’s for future repairs. Thank you.

Worst customer service I have ever experienced. The service was so bad I will find every place possible to post my review.Owner doesn’t understand the most basic principals of customer service.

Very prompt and courteous, explained exactly what was wrong and had the parts on the truck to fix my dryer, it literally took the gentleman less than an hour. Fantastic.

Mark - Disorganized and Uncommunicative. I had to keep calling to get basic information on status of repair. Even after it was completed I had to call for confirmation whether or not the work was done. Left no receipt or warranty information. Always calls back from blocked number-the business address is an unoccupied building. - dubious to say the least.Follow up: stove burners continued to malfunction after the repair. A different tech came out to service the unit and declared that the part we paid for was never replaced by the first repair guy from the same shop- needless to say, no refund on the part or the first service call. Claimed he couldn’t remove it because it was ‘stuck’ and he didn’t have any tools to ‘unstuck’ it.

Mark was friendly and expert. We will be sure to call again.

Very communicative, and excellent service.

We were charged $125 for a serviceman to tell us our dishwasher could not be fixed. This seems exorbitant - most appliance repair services seem to charge $60-$80. Sears, for instance, charges $69 if you choose not to go with their appliance repair service after getting an estimate. I will not be calling Dolan again.

Mistakes happen. Sorry.