Came by this location to talk to someone about opening an account yesterday. Everyone that I spoke with here were professional and helpful with needed information. There was very few people here when I stopped by to get the details of opening the account. I also used the ATM before I left the facility.

The employees are always friendly and respectful as well as knowledgeable they greet you by name and even speak to you when you’re just you walking past inside the store, and the branch manager is wonderful with customer service as well her assistant and the complete staff.

Absolutely love this bank. Been doing business with them for years. This branch has some of the most friendly, kind, courteous professional ladies working here. Like all locations, be able to transact with a live human teller, seven days a week is a huge plus. On that alone this bank gets tops scoring.

I love this bank! They greet each customer the same. Kind with respect! And my daughters love them!

They are really friendly and nice employees

I Love the Bank and, I Love the employees at the Arbutus location. The Bank Manager is the best lady I have ever spoken with when working with management. This is a wonderful institution.Ms. Coleman

They have replaced my bank card time and time again with no problems, and don’t charge too much if I overdraft 🙌🏾

They are so friendly! It reminds me of being back in my hometown in Kentucky. They always greet me with a smile and call me by name.... really the best bank I have had.

The employees are always respectful.. Love this bank. The employees are more like family to me. They are always so helpful and respectful.

Great bank! Employees are awesome with excellent customer service! I only gave this bank 4 stars because the ATM doesnt take deposits.

Rude staff who dont care about customer service wish they had more locations would never come back to this one ZERO STARS!!!

Great customer service very professional and knowledgeable of most banking concerns

This should be your last resort bank

Employees are generally the most polite down too earth people you could meet.

Greatest bunch of people to help you with your personal or professional banking needs

Line wait to long most of time. And they always hiring

I enjoy the staff at THIS LOCATION, iv been to others where they werent too knowledgeable on thing.... Love that the company has second Chance checking

Best part is the staff, friendly and helpful. But some of the banks policies just arent good.

Great group of employees always willing to help when needed

Always friendly always eager to help staff is great

Great bank with great ppl

Great bank with great employees!

Love this bank.

Some of their policies and fees are misleading

Gives you second chance banking!