I shopped around on different sites and locally and I could not find place that had as many options and at such prices. The buying process was really easy too, they did a good job of explaining why you will need this additional hardware.The pictures of the various trucks and Jeeps made it really easy to see how a set or an offset looked on a truck similar to what I have.
Very happy with my order from custom offsets. Picking out the right wheel and tire package was very easy and financing through affirm made payment even easier. Was able to get the exact wheel and tire setup I wanted for my truck and it looks great! The shipping was a little slower than estimated but I’m not upset as it was shipped freight. They shipped to a local freight company in my town to be delivered to my house but I chose to just pick them up from their dock. There were quite a few custom offsets orders on their dock so I don’t blame CO for maybe waiting a little longer to ship more orders at once. Everything was packaged extremely well and plenty of protection from damages.
I’ve been browsing through custom offsets items and news for a while now, I’ve saved and have made my dream come true with the truck and setup that I’ve wanted. Everything looks fantastic, everything went super well and easy from order start to finish. I ordered my tires and wheels at the same time, they came mounted and balance, perfect condition, nothing wrong with them and the process from order to receiving them I wanna say was about a week and a half- 2 weeks, coming from across the country. Was absolutely stunned how fast they got here. Then I ordered my lift, initial 4.5 inch, but then decided to do the 6” lift so custom offsets put up with my indecisiveness with a nice and fast manner and within a week maybe a little less from order I received my lift. I installed my lift and wheels and it’s a dream come true, exactly what I wanted. All thanks to custom offsets it finally happened! So thank you to all of the custom offsets team for making this happen with ease and urgency, especially since ya truck lovers can’t handle the suspense of waiting 👍👍 the only problem I had with anything, was that the rough country lift kit instructions got a little unclear as I went through from start to finish, the reason of that is because I don’t know if the bags the hardware came in are mislabeled or not but either instructions where not clear or I was missing a couple bags, so always make sure to go through the inspection list like I did. I still managed to somehow have everything and some little extras for some reason, I followed instructions very thoroughly and with common sense as well. Also the break line brackets did not work for some reason, nothing would align or be too extremely tight, so I did not use the 2 front break line upper brackets. Other than that and the million sailor words coming out of my mouth during my whole weekend of installation, this whole process was fun, exciting and very enjoyable, thanks again to custom offsets and rough country for super fast delivery and great customer service. Will definitely be coming here for my other truck upgrades 👍
After searching for the tires and wheels I wanted for months I am extremely happy with my purchase from Custom Offsets. The process was easier than I expected and so glad I decided to order from them. Although I spoke with a few different people they were all just a sweet and patient as the first. Thank you Custom Offsets for such a great experience!
Andrew was great in helping out determining what was available and how the entire purchase and shipping process would work. After I received the tires and wheels we also spoke as I had some questions and he was always available to talk. The package was received earlier than expected and the shipping materials used were top notch. Id definitely recommend purchasing from Custom Offsets and working with Andrew.
I placed an order on Aug 17, 2021 for the wheel and tire package after getting on a call with the sales department. Dani Kadi was AMAZING and patient and was able to clearly explain all my concerns and questions and helped me narrow down my options, very impressive. He definitely understood what I was looking for and was very helpful in answering every question I had, including adding some options and suggestions which I thought were valuable (ex size, offset, etc...). I just received my package yesterday 9/2/2021, it was packaged really well, very organized and clean...and did not expect it to be that fast! I LOVE how my truck turned out and sincerely appreciate Dani and the Custom Offset team, keep up the great work! You definitely helped ease my anxiety in purchasing online - especially the thorough status emails with every step of where my item is in the process...100% right on!Thank you for an amazing experience!
This was the first aftermarket rim and tire purchase I’ve ever made. My sales rep, Jake, made the process simple from beginning to end. Every step of the way he kept me informed of the status of my order. When I initially placed the order these tires were on back order, but this wasn’t a big deal because they had just what I wanted. I waited two months, but boy were those two months well worth it when I saw my truck with this set up. I would without a doubt recommend Custom Offsets for your tire and rim set up, they are completely worth talking to if you’re in the market for an upgrade. Now every time I get out of my truck I turn around to look at it one more time as I walk away (not to mention the endless compliments). I know where I’ll be going for tires and rims whenever I get one of the new Broncos.
I ordered spike lug nuts with my wheels and tires combo, and the box they came in broke and were loose and scratched the inside of my wheel in a couple spots. But the customer service was phenomenal, and went good and gave me another set of them. Great products from a great company! Always turn heads with my truck everywhere I go!
I ordered a wheel and tire package and felt like I got a good deal. Shipping and processing was transparent and easy and I was able to schedule delivery with the shipper. The shipment came very well packaged. A call for some random questions put me in touch with Dylan P who was very helpful and courteous. I would highly recommend Custom Offsets for a simple approach to upgrading wheels and tires.
I can’t say enough how great my experience was with Custom Offsets. Carlos was a huge help to me during the whole process. I could not of asked for a better, more patient person than him. He answered all my questions very thoroughly, and we worked together to figure out a billing issue that we had. Alex reached out to me after the purchase and helped me add the Ceramic Coating to my order, which was awesome for him to reach out since I forgot to add it to the original purchase. These guys are the best in the business and are prompt when answering any questions and very eager to help any way possible. Thanks again.
Very difficult to find the bolt pattern and offset for my truck wheels. Custom Offsets made it easy. I had some issues with the manufacturer weather or not the wheels were in stock but Anthony who gave me the quote called the manufacturer while I was on the line, and assured me they have the wheels.Order details were posted online and the date I received the wheels was better than expected. Delivery was perfect. Two center caps were defective and replaced in a few days. I would use and recommend Custom Offsets in the future.
Great service and products. The guys at custom offsets reach out to you throughout every step of the process so you feel connected to what is happening with your order on the other end. Alex reached out to me over text and had a conversation about accessories which was great. They have a YouTube channel and a ton of resources and great deals and packages and they mount your tires for you so theyre ready to go. Always count on Custom Offsets.
Process of purchasing went fairly smooth and customer service was good for the most part. Time to complete the order was a bit longer than expected. My recommendation to the company is to offer hub centric rings so the center bore of the new rims will align with the stock hub. I had excessive vibration still until I purchased my centering rings elsewhere. Just be nice to buy everything in one place. Otherwise very happy with my product and look of vehicle.
While doing my research, i ended up watching every video you guys have made. They explained everything i needed to know in making the right decision for my truck. I’ve have the wheels on for 2 days and have received countless compliments. Ordering was a breeze and everything came in tip top shape. Thanks for the easy purchase!
They had the best price and product available! Recently bought wheels and tires for my truck and then I got an email about tuners. Ive been looking for over a year for a specific tuner. This checked all the boxes and the free shipping is a huge perk and closes the deal with me! My wheels and tires showed up well packaged for shipping!
These guys/gals are great I received my packages a couple weeks ago and have yet to leave a review I also apologize for that. I appreciate the time you guys took on getting these to me. Anyone who takes there time on anything is much recommended, well on somethings…. Anyways I was so satisfied with my purchase thank you guys so much and keep up the great work!
This is the second order we have placed with custom offset. Both times have been an amazing experience. Its good to know that there are still companies out there with great customer service. Both shipments arrived in a timely manor and delivered as promised. Would recommend custom offset to my family and friends.
Claire was absolutely amazing in exchanging some items for me that were on backorder.. She was extremely polite and you could obviously tell that she really enjoys what she does! The company in general is top notch . You just arent gonna find another place with the prices, the selection and the stellar customer service that this place has. I would highly recommend to any of my family members and friends looking to do a suspension lift or put new wheels and tires on their vehicle. I couldnt be happier with the products that I purchased, the quality, the price, the support, and just the general knowledge that the people who answer the phones have.. I wouldnt buy my tires, wheels or suspension parts from anywhere else but here from this point forward. Claire, again youre truly AMAZING and I cant thank you enough for getting all that done for me. Thanks again.. Talk to you on my next order.. 😍 🇺🇲🇺🇲💪💪
Best company for all of your vehicle needs hands down! And customer service is phenomenal. I only use custom offsets!!Custom offsets has the biggest selection of wheels, tires, lift kits, performance parts and more! The only place you should buy all of your aftermarket parts from. They make it fast and easy to select and order whatever you may need with FREE SHIPPING!!! I only use custom offsets and hope you will too
I have been on several custom websites. I like the fact that you include pictures of actual vehicles with the rims. I also liked that you showed me numerous pictures of other vehicles like mine so that I can get an idea of how several different rims would look on my Jeep. It helped me to make my decision. The website was also easy to navigate.
The customer support at Custom Offsets is amazing. Nicki S and Jasthin were very quick in their response to a correction I needed to make in my order before it was processed. The prices, and options for tires and wheels was the best I found online (and I looked at a lot of different wheel and tire companies) Great company that I will look to in the future for any wheel and tire needs.
Great customer service. Matt J. was great to work with and helped me place my order correctly so I would not have to return an incorrect part. I would definitely order from them again. Very fast and easy.
My first time ordering from this site and the process of finding the right tire was super easy. my friend ordered his tires from this site and I was impressed by the way his looked and also how cautiously they were shipped. with balancing and rotating included with my purchase this site is definitely more than a good deal.
I’ve been searching every website for the last couple of months. So, I emailed custom offsets and I was connected with a guy named Paul. He was an awesome help! He was able to find me the rims and tires I was looking for! Super helpful and I will definitely continue my business through them!
Great customer service! My wheel and tire package showed up on time and in pristine condition. I ordered a suspension kit as well but ended up canceling it due to wait time. Everyone I spoke with was very helpful and got my money refunded quickly! Overall an excellent experience and I would definitely order through custom offsets again.
Great experience, good price, quick shipping. Was nice to get them mounted and balanced. Seems like a real solid company, I’d recommend them for sure. Their fitment database is priceless.
Ordered from Custom Offsets again after such a good experience the first time. Got on the phone with Patrick, who helped me with any questions I had, and we were done in less than 10 minutes and I got everything I needed.Incredibly helpful staff, an unbelievable selection, and fast turn around times. Id recommend Custom Offsets to anyone in the market for new wheels and tires.
Custom Offsets took the stress out of buying wheels and tires. I didnt understand a lot of detail about wheels and tires until I found Custom Offsets on YouTube. Their videos explain in detail everything I didnt know about offsets and proper fitment. They explained which lift was right for my truck. Then it was time to make the call. I couldnt have felt anymore confident that I found the best source for my wheels and tires. The whole process was very simple. They talked me out of what I didnt need and helped me add what I needed. I loved the video on what to expect when your shipment arrives. Great experience, great company!
Had no problem picking my wheel and tire setup. I had a couple of questions due to never ordering something like this online. All of my questions were answered clearly and even got a military discount. This is a top notch outfit!
The Radar Renegade R/T is a very aggressive looking tire that complements my Ion Alloy 174 perfectly. I went with same diameter of wheel as my stock which is 16”, went a little wider from 7.5 to 10 and with an offset of -38mm it gave my Colorado that heavy aggressive look Ive been longing for. Very pleased with my order from Custom Offsets and I didnt have to wait a long time to get my order in. I will definitely be ordering more upgrades from here in the near future. Thanks guys, C/O rocks
I have been asking questions on & off since beginning of this year and all everybody wanted to do was sell me something without answering my questions until I sent a email to custom offsets and Jeremy called me and by the way he did not email me to answer my questions he did one better and called me to give the personal touch, this was very unusual because it didnt happen with other companies . Jeremy deserves a 100 percent tap on the back, not only answered every question but let me know of options . This guy is the BEST very knowledgeable and a great asset not only to the company but customers like me, Thanks Jeremy your the greatest . Anybody needs answers ask for Jeremy Thomas Lenz
Custom Offsets gallery is impressive, you can look at plenty of builds for inspiration. The purchase process was smooth and even though I forgot to add ceramic coating at check out they helped me add it on after the purchase. Needless to say I am excited to start my build when the wheels and lift kit Ive ordered arrive. Shout out to Alex for the fast customer service.
I worked with Dave to place my order. 10/10 recommend. Friends that know me well know it’s very very hard to please me. Dave made it easy! He also assured me multiple times by answering every single question I had in great detail and with lots of background knowledge. Highly recommend these guys! Thanks again
I personally did not order my wheels and tires from Custom Offsets, but the gentleman I bought the tires off of however, did. Well his son did, turned out that dad didnt like them because he is more if an old school fella. So that being said I was able to capitalize on them a little cheaper.I bought them brand spanking new, never been mounted with the stickers still on the tires. I personally was going to order from the site because I really dig the information that you all give and the helpful tips to please the customer. Thanks for being who you are as a reputable business.
The most friendly company I’ve ever done business with! Customer service always does great with communication. I will always come back to custom offsets for my Jeep build! Also that custom offsets sticker looks good on my Jeep 😎
My new wheels and tires definitely made my car look more aggressive. My friends have agreed as well. Will recommend yall in the future.
Only complaint I would have is I wish tracking shipment was better. It would show different times and locations from previous times I would look at it. Even showed the shipment to be in my town one morning thinking I should receive it today and then the next day back to the previous town it was before that. A phone call the day before delivery would be nice too. But thats shipping, everything with CO was great and would order from them again.
Rims were shipped right away and received within a week! They were received double boxed and without damage. Would definitely purchase from them again!
Niki @ Custom Offsets is a Rock Star! She took a bad experience and made it a good one! She took the extra mile to make sure I was taken care of. Niki is what makes a company great!Thanks again Niki!Dave Sylvia
Custom offsets has excellent customer service - they assisted me with selecting the perfect wheel fitting for my Land Rover Defender. They were very responsive and knowledgeable on the tires as well. They actually picked up the phone and called to confirm accuracy and followed through on what they promised. These days it is extremely hard to find a company that consistently demonstrates courtesy and professionalism, but the guys at Custom Offset showed up every time, I look forward to doing business with them again !
A huge thank you to the team at custom offsets, especially Breanne. Given the circumstances of most wheels being backordered along with the unprecedented amount of orders they are dealing with, its impressive how they handled everything. They are the gold standard of what customer service should be. Breanne was able to help me find wheels that were in stock from the list of options I gave her, got my order changed, issued me a refund for the difference in price and emailed me back that the order was processing all in less than 12 hours. I was kept up to date through every step without having to ask. All of my calls and emails were responded to in less than a day when I had questions. The wheels and tires showed up as scheduled, no damage and were mounted and balanced correctly and ready to roll. I recommend these guys any day of the week and twice on Sunday. Its refreshing to find a company that ACTUALLY values their customers. Not to mention, they have lower prices and better selection than any local tire shop.
Very friendly, fast, knowledgeable staff. Fast delivery, exactly as supposed to be when it arrived..I still have a 5 star although... the carrier for my 5 rims and tires did NOT contact me before delivery..Was supposed to contact me a day before and arrange a time..Never got contacted, and one day when coming home from work there they were.. sitting outside my garage.. Checked my security camera and seen they had been sitting there almost all day.. Though not Custom Offsets fault just want everyone to be aware..
I love my new wheels. They came wrapped up very well on 2 skids. I would definitely use them again for my next set, they were priced good and they arrived within the time they said. For an online only experience they kept me updated via email and text throughout which was comforting for such a large purchase. Ive been getting nothing but compliments on my new wheels all 5. I highly recommend them!
Excellent service. Very easy to use the site to find exactly what you want. The gallery to spec out a vehicle to your liking is an awesome feature that helped me get the build I wanted. Custom Offsets was the cheapest i could find for the exact wheels I wanted. My next build will be ordered through them as well.
Great buying experience. Paul walked me through the entire ordering process and answered all my questions 10/10. Very happy with my purchase.
I ordered from these guys Wednesday or Thursday thinking I wouldnt get my tires for a while. Went to get my oil change saturday and came back to new tires placed at my apartment. Very timely that they came in since I was preparing for a 700+ mile trip to St.louis in the next week from my oil change. I got to schedule a time before the trip with my local shop to get the new tires on my car.If you need tires in a timely matter, this is the place to go. 👍
Greg Ferg at Custom Offsets is the man ! He helped me skim through a few different wheel and tire packages and choose the right build for me and my vehicle . Took great care of me and was very helpful and patient with all my questions and back and forth on different sets . Highly recommend them for your wheels and or tires ! Im an extensive researcher on things Im buying and they beat the competition 10 fold . Thanks guys at custom Offsets and BIG thanks to Greg!
Loved being able to talk to these folks on the phone to make sure I’m getting the right wheel, huge plus for that. They made sure everything was correct and I was getting what I needed. Only down side was that the price online wasn’t the price I paid, otherwise fantastic customer service.
I just recently purchased a set of tires and rims for my Jeep Wrangler Rubicon. My sales associate was Derrick Stotts. He made my experience with Custom Offsets a simple and easy process. He was most knowledgeable of the products you offer. He made great suggestions and made sure I was completely satisfied before finalizing my purchase. I would absolutely recommend not only him but Custom Offsets to my friends and family. Being a business owner for 25 years I know how valuable a good employee is and you have a superstar here. I appreciate all the hard work and effort he put it in to make my experience a great one. Thank You
I ordered and received a set of 24rims and tires. After wiping them down with the supplied ceramic spray. I noticed imperfections all over the rim from bad powder coating. I emailed back and forth with no help. I finally went on and left a bad review before my problem was addressed. After talking with a rep and him having me drive all over town to get prices to fix the rims. They decided to offer me $250 after all the quotes were around $1000 to repair. So got garbage rims then got to spend gas and time running all over town for a slap in the face. BUYER BEWARE
Ordered a wheel and tire package for my Ford F-350 dually. Had lots of questions and Matthew Jensen answered all my questions and helped me with completing my purchase. I will definitely come back and shop with them again for my suspension upgrade in the future. Thanks Jensen for making this purchase a great experience!
Excellent customer service & great products. I’ve placed a few orders for wheels and tires now and the experience has been great each time. Fast shipping, great service!Shout out to Dylan P. who was able to get a order through for me in a pinch despite availability issues!
It was a great experience. The rims and rides are awesome and they fit my truck perfectly. I would definitely recommend this company to all looking for a quality product at a fair price.
This company has amazing attention to detail and the customer service is beyond excellent. The fact that these people put in the extra effort to help you with info or with product care is wonderful. I love this company, and the hard work they put in. I always recommend my customers to @CustomOffsets for Wheel choices or a specific tire size that we dont carry. This company is in my top 3 best companies! Thank you.
I was impressed with how fast and helpful the custom offset crew was on all of my purchases Since purchasing my first wheel and tire package off of them I have went back and bought shirts, stickers and hats even bought another’s set of wheels for one of my other trucks and every time it’s hassle free I am a lifetime customer just great quality stuff
I worked with Kyle for a couple of days getting a quote on wheels and tires and he was outstanding to work with. I ended up changing my mind on the wheels a couple of times, but we finally settled on a set of Moto Metal wheels and BF Goodrich tires. Excellent process and Kyle was great to work with. I am extremely satisfied with my experience and cant wait to get these wheels and tires. Thank you very much
I am so glad I went the Custom Offset!! The wheels were exactly like the picture I’d say even better then the picture. I’m one who like to shop around for the cheapest price so I did and I found the best price with Custom Offset. The shipping was quick also. I will forever be a loyal customer of Custom Offset.
Great customer service! Bought my wheels and tires a few months back and got them delivered within a week or two. They were packaged great so no damage in shipping. Currently having some issues balancing these tires and left custom offset know and they have been very helpful trying to resolve the issue! Will definitely order from them again.
I called custom offsets for my first ever set of wheels and tires. I was immediately connected with Sam Heth. Sam provided the BEST customer service I have ever had without being pushy. He told me the truth and opinions he had and used personal experiences to back himself. Sam helped me through the entire ordering process and got me all set. In the end I ordered wheels and tires that I hope to be amazing. I will post an update when they arrive! Thank you Sam!
Price was fair, shipping was relatively fast. They were a bit pushy on some upsells but not too bad. I love the wheels and tires I got, they look and perform great. I only have 2 complaints. When I first opened the wheels they werent as clean as I would hope. They werent particularly dirty but you could tell the tires were mounted and they were never wiped down or cleaned afterwards. Second problem is they did not offer or include hub centering rings. Had they included or at least offered these rings I would have given 5 stars for sure.
We found Custom Offsets through Google. We didnt know how to size wheels and tires after lifting my sons pick-up. Custom Offsets made it easy. We entered in his truck information and browsed through the gallery until we found the look he wanted. We compared prices with other websites and they were very competitive. Well definitely be back for our other sons pick-up.
Excellent customer service! Tyler W is very knowledgeable and quick to follow through. Thank you Custom Offsets
5 out of 5 this company is very easy to deal with and I have no complaints. My wheels showed up on time in flawless shape. Tracking shipping and delivery was very easy and all customer service reps were great to deal with. Definitely recommend this company.
Couldnt have been happier with the whole experience. They had tires in stock when others didnt. Cheaper prices. Free shipping that was supposed to take 2 weeks l, but only took 5 days. They arrived individually wrapped and then stacked so there wouldnt be any shipping damage.Everything was very impressive and will order my off road tires through them again.
Great site! I love the gallery feature and it is truly something you wont get anywhere else! It is so helpful when your wondering can I fit these under my truck? Or will this lift make my current tires look wimpy till I can afford bigger ones? Lol I love this site and they got such a great selection even stuff for the old-school trucks👍🏻
I had an extremely pleasant purchasing experience with Custom Offsets. Everything from their online resources, to their quick responding customer service professionals made me fully confident with my selections. Angelika, specifically was also really helpful in applying a Military Discount to my order as well. I honestly cannot recommend Custom Offsets and their entire team enough for your next build.
What an awesome experience! I made a phone call to order my wheels and tires and it gave me just that little bit of extra reassurance that my decision was a wise one. I got great information about the tires I knew little about and I was ecstatic at the value and reliability I was receiving with my purchase! I unfortunately received an email my original wheel choice was backordered but with a phone call to the guys at CO and an open mind they were more than happy to help show me some alternatives that definitely fit my vision! All and all I only wish I had more trucks to build!
Great experience with the help of gentleman/customer service in selecting the correct tires for my truck. Very much knowledgeable and I thank him very much.
WE HAD AN AMAZING SHOPPING EXPERIENCE WITH THE WEBSITE AND THE BEST CUSTOMER SERVICE. THE EXTENSIVE GALLERY OF WHEELS AND TIRES ON VEHICLES GAVE US EXCELLENT INCITE ON WHAT SET UP WE WOULD LIKE BEST!ADAM WAS QUICK TO FOLLOW UP AND DISCUSS OUR ORDER. HE ALSO OFFERED US SOME THINGS WE HAD MISSED, AND WAS ABLE TO GET IT IN WITH OUR SAME ORDER.