We were fortunate enough to know ahead of time my mom was nearing the end of her life, so I called to make an appointment to make arrangements. From the very first phone call and my appointment with Hailey where we discussed all the choices available, I felt cared for and well-informed. Nothing was held back from me, all choices were laid out on the table and everything was explained thoroughly and with care. Just a week or so later when we needed to arrange for an out-of-town burial, Joel and Bethany stepped up in so many different ways to make sure all of the details were handled. A taskmaster myself, there was very little left for me to do, which in this situation is both comforting and relieving. They met every need we had, Bethany even stayed for us one night right at closing time the night before our out-of-town service. Always with a smile, always with extreme care, always conscientiously giving every option to us so that nothing was left to regret later on. To drive up three hours down the road and see Joel and Walter standing under the tent was very comforting. Apex Funeral Home became part of our journey. I can’t imagine anyone else could’ve done it better. Down to the tiniest detail, there was nothing after the fact that needed to be handled. We have even received mail sent for my mom to them since the service. The quality of their products, i.e. the vault, casket, memorial cards as well as the way Mom looked was impeccable. Mom was an elegant woman and she herself would have approved. We were the complicated people that wanted to leave jewelry on my mom to be buried in, and Apex Funeral Home was very careful to be sure we covered those details several times. And again, always in calming tones and in ways that put us at ease. We highly, highly recommend Apex Funeral Home.
Joel Branch was outstanding. He was very compassionate and took very good care of us. Pops looked so handsome.
I would highly recommend Apex Funeral Home to care for your deceased love one. They are caring, knowledgeable and professional. They go out of their way to be available and to provide every service they possibly can.
Very professional funeral home. This is the third time in four years we have used Apex and they do a wonderful job.
They were wonderful to work with. They were patient and informative as we navigated through the process.
Apex Funeral Home was very accomodating and professional. Kristy was especially kind and knowledgable. She took the time to make sure we got what we were asking for. Every step of the way she kept us informed of what was happening and what to expect.
Apex Funeral Home has a jewel in Kristi. Every step of the way, Kristi knew how to do everything. My situation was not the best and she worked with me and I was able to relax and not worry.I hope the issue with receiving the video stream of my Fathers funeral will resolved soon. I dont remember a lot of that day-so the video is very important to me.The staff at Apex Funeral home is amazing!!!
Working with Kristy to make arrangements for my mothers funeral service was very easy and comforting. She answered all my questions and worked quickly to get all the information needed to proceed with arrangements. I am so pleased that Mom had selected this funeral home and would highly recommend their services to others.
Great people who made a sad situation beautiful
Absolutely incredible experience. The team was extremely knowledgeable, responsive, helpful, kind, patient - everything you could ever want. Wonderful experience.
We were so thankful for Apex funeral home to put together a lovely ceremony for our family member. They were all very sweet people. They did everything from setting up everything, keeping order, planning, and etc....to taking care of all the final paperwork and cleaning up afterward. They even brought all of the flower arrangements in vases and plants back to our house and helped bring them inside! Very pleased with how this funeral home has provided funeral services to several of our family members and friends. Thank you for making such a sad day so special for our family.
Joel and his team were very professional and made the tough process a little easier. They reached out to us and answered our questions promptly. They provided us with resources on what to do next. We appreciated their kindness and comforting words.
Joel and the whole team were compassionate and consoling during the entire experience. The crew who performed the pickup offered condolences and plenty of time before they left. The actual meeting to discuss arrangements was easier than anticipated with the various options available to choose from. Finally on the day of service, everything was taken care of from the flowers to the military service portion.We used Apex Funeral Home in January 2007 for my mother and I am pleased we used them again for my father in October 2020.
The staff at Apex Funeral Home are the kindest people. Kristy guided us through every detail with dignity, respect and kindness. My family and I are very grateful to her and the entire staff.
Apex Funeral Home is a very caring and sensitive to the needs of the family and decedent. I called several places in the area for services. All were very cold and insensitive. Apex Funeral Home was sensitive, concerned and caring and willing to do everything I asked. They also responded to my requests immediately. Joel was great, as well as all the staff that works there. Bethany and Haley were so kind and caring too. I am ever grateful to all of them for their services. Sean and his partner were especially sensitive when they came to take my husband. Very aware that people need privacy when saying goodbye to their loved one. I cannot say enough about how wonderful all the staff at Apex Funeral Home were. During a difficult time like this all the caring and love that the staff has for you when making decisions makes the situation easier and less stressful. They do not leave anything out and that is nice because when you are in shock due to the circumstances it is nice to know Apex Funeral Home is there for you and the decedent. Britanny was wonderful too. Everyone I had contact with there were extremely sympathetic and caring. Thank you all for the great services you provided for me and my husband, Bill. I appreciate you all. This review does not begin to touch how wonderful Apex Funeral Home is.Warmest regards,Rose
I felt very cared for during the process of making arrangements for my husband. The members at Apex Funeral Home made sure I didn’t have to make the decisions alone. They were available to me when ever I needed information. They were there for me and my children the day of the funeral making sure my husband was honored respectfully and peacefully. We felt, with the help of Apex Funeral Home, that my husband was cared for lovingly and honorably during his passing and after.Thank you Apex Funeral Home for bringing peace to a difficult time in our lives.
From the time of initiating the first contact with Apex Funeral Home everyone was very patient, offering suggestions for the care of my loved one. The entire staff was very responsive, caring and kind.
I was pleased with the care, never the less I was a little taken back when I didn’t see any people of color on the staff during the time of our funeral. I would have like to have seen some diversity during it. I’m not saying you don’t have people of color on your staff, I’m just saying I would have liked for them to be in attendance during our time of need . You did a great job, we were very satisfied.
My father passed away unexpectedly. We didnt have anything prepared. Apex funeral home helped us with all the arrangements. Everything was done with great respect and very professionally. The staff were truly nice and sympathetic. We appreciate everything they have done to make this process easier for us. I definitely recommend them.
Apex Funeral Home was absolutely the best. In such a difficult time they provided full service including arrangement of a military honors ceremony. I was able to let them handle everything with no worries and they provided excellent, caring service.
Kristy was an amazing help through this most tragic time in my life. She made everything so easy for me. Ill be forever grateful for her help, support and kindness.
Apex funeral home was a so wonderful to my family. When my father died 20 some years ago they where wonderful to us then. Now that my mom has passed and we where able to have her funeral for the family in December and then the burial in July was so nice to have people care about the family. They are very warming and caring about the persons family. I would highly recommend Apex Funeral Home to anyone. Thank you all so much for all that you have done for my family and me.
I am so very glad that we went to Apex Funeral Home to help our family. I felt so comfortable with Joel Branch, his team and facility. I am very glad they are a part of the Apex community and I recommend them for anyone who is in need of a funeral home.
The staff at Apex Funeral Home was extremely supportive from the beginning to the end of the process. To know that every detail was going to be taken care of during our family’s time of grief brought us so much peace of mind. It was truly a sincere pleasure and blessing to work with Apex Funeral Home.
Joel and his team went above and beyond with making this difficult situation as streamlined and comfortable as possible.Throughout every single step of the process, Joel provided exceptional assistance and guidance, with a calm nature and supportive energy.The individual that my parents had originally spoken with was no longer working for the company, so Joel was extremely generous with his time in tracking down our original agreement and making any adjustments necessary.Coming into this situation, having never dealt with the death of a family member, there is absolutely no way I could have gotten through this without Joels heartfelt generosity of assistance and attention to detail.
Apex Funeral Home took excellent care of our family during my Dads passing. Every detail was handled with compassion and care and the team helped us in so many ways during this time.
All were kind, attentive and helpful in accomplishing my purposes. Many thanks as we continue obtaining goal.
The location was beautiful and the support team was very attentive and compassionate. They are also very knowledgeable and helped us with different aspects of the process. Highly recommend.
Very impressed with this business. Their staff was compassionate and helpful.
I heard from the doctors that my grandfather was nearing end of life. I had to make arrangements quickly before he would pass. I had no idea what to do or expect as I havent had many experiences with funerals. Dignity memorials helped me to come up with a plan that was within our budget and would honor my grandfather. They were extremely cooperative with meeting me or my family at hours that fit our schedules and driving out to specific locations at odd hours of the day to satisfy our needs. Carol helped me put together that package for our funeral and Joel put it into fruition and they were both extremely nice to work with. Id highly recommend using their service. We cant be more grateful to them!
I can highly recommend Apex Funeral Home. They are very courteous, efficient, knowledgeable and thorough.
Very simple
Was working closing shift at the Hospice center one evening and was respectfully greeted by a young woman name Tye and a gentleman by the name of Robert. They were very courteous, professional and attentive to what was going on. Never seen the young lady before, but had seen Robert a few times and he had always been respectful. When they came the family was still having a moment with their loved one, Tye made sure to let them know to take as much time as needed. I admire her patience and compassion. Often times when people think their not being watched, they are. I just wanna say job well done Apex Funeral Home staff you guys are true to your families and it shows. I would recommend everyone to you guys in their time of sorrow.
My Aunt was not financially wealthy. Her end of life plan was meager, so I worried that might affect the level of customer service wed receive. Im happy to say the staff at Apex Funeral home extended every courtesy and in a most professional manner. I would not hesitate to use them again.
A necessity of life is that it has to end. Sometimes way to early for many folks. The staff and facilities at Apex Funeral Home are outstanding. Doing everything possible to ease the pain of losing a loved one.
Their professionalism came in the form of care and kindness. They were absolutely wonderful during this difficult time. I am most grateful for how well they treated my family and made sure everything went as planned. Thank you so much.
Hannah, the funeral director for my mothers service, was a pleasure to work with. Its hard to write a review for a service of this nature and say pleasant things, but Hannah was first-class, kind, easy, and very, very helpful. I am so thankful that we were fortunate enough to work with her and make an unpleasant experience so painless in terms of the logistics. The service and everything about it was exceptional and beautiful. I told her how much we enjoyed working with her and that she found her calling!
We had my mom’s funeral this weekend and I can not begin to tell you how wonderful Apex Funeral home was to my family during this difficult time. You will not come across more sincere and compassionate group people who exude a genuine kindness that is so rare today. Every detail was carried out with such care and class.
The staff did a wonderful job of explaining each facet of the pre-planning package. There was no pressure to purchase and all of our questions were answered.
Kristie and the entire team made a shocking situation absolutely seamless. From our entire family, we could not have had a better experience .
Apex Funeral was extremely helpful in the process of getting my mother prepared for transportation to another state and helping with all the things that need to happen.
I would recommend Apex Funeral home to everyone needing one, though its never a good thing to be looking for a funeral home, you want to go somewhere that will not add to the grief and this place is the best. I worked with Glen and he was wonderful, compassionate and very accommodating to my families needs during this difficult time.
A very pleasant and professional experience considering the consequences. Would highly recommend.
Very professional and compassionate. Explained everything clearly.
Apex Funeral Home has been assisting our family for generations. When my parents passed away within 2 weeks of one another, I do not know what we would have done without their caring and supportive staff.
Very professional and helpful during a difficult time.
Great facilitiesSuperb staff.