Excellent hardware store, because of the employee-customer service. The employees are knowledgeable in plumbing, electrical, etc., and available to help. When i have questions, I find they are much more knowledgeable and helpful than Home Depot, or other hardware stores.
It’s amazing to find a store where the staff actually wants to help! They ACTUALLY try to assist. I mean REALLY. I’m not kidding! In fact, try to go here and not get help. Go ahead, you won’t succeed 😁. I’m glad we found this hardware store. In fact, try to get me to not go there - EVEN if I don’t need anything!! It’s so neat and efficient, too. But who cares. I’ll go there just to chat with the staff. So now they are going to have to have coffee and donuts!👍👍👍👍
Great hardware store, friendly staff who want to help you get the part/tool that you need. Shop here.
I love this place! I walked in & within 4 steps I had rep greet me & offer to help me find what I needed... Excellent customer service. Got what I needed & more.
They have tools, fasteners, and small materials. They gave me personal attention to find everything quickly. I had to get the 4 foot by 8 foot hardboard at Lowes, but I found the rest here, in order to cover a broken RV window temporarily, practically, and attractively against wind, rain, insects, and dust.
They always have what I need at a fair price and its locally owned
Friendly staff. Good selection of products. Open later than Ace Hardware.
Helpful staff and they always have what we need.
Love this place everyone was friendly and knowledgeable and had what i needed in stock
Jason and chip Are some of the nicest guys I absolutely love this true value I just wish they would stop making their employees wear masks
Its nice, but i like more selection
Great service. The help really knows what they are doing
All the retail staff was great. They had everything I needed.
Great Lil hardware store, very helpful staff each time I have been in here. Theyve definitely earned my business. Will continue to use them more often in the future.
Always friendly & knowledgeable about everything they carry! Prices compatable AND you are dealing with locally owned business!
Best place on EARTH!!Helpful staff. Friendly. They will guide through the entire experience.Not like the BIG BOX places
The gentleman who helped me was knowledgeable and attentive.
This has been our go to hardware store for about 5 years now but they have obviously changed their tune on keeping their customers healthy with extremely lax mask guidelines for employees as well as customers. Even the big box stores that we usually don’t shop at are more considerate.
Didnt have the item I needed (hard to find Arcadia door static double wheel assembly) but helpful employee had great suggestions for replacing the wheels in existing assembly.
Outstanding parts availability, and hands-down the very BEST customer service I have ever experienced. Kudos!!!
Can you have this much help shopping for parts to fix a broken sink?We sure did.From the cheerful,Hi,welcome to True Value to the Hi,can i help you with something? We told the staff member what had happened at home.He listened and then asked us a couple of questions and then showed us a couple of options on how to do the fix. All said and done this was way better than the help yourself you are on your own Big Box experience. And we even met the new Owner of the Store. Gary, we will be back !!
Great clerks and they have all the merchandise you need for those home improvements.
The new owners and employees are great to work with,very helpful,had everything that I needed!
Always friendly and helpful. They are even great with finding the obscure answers to the designs in my head.
Gary and his employees are just the BEST! I have placed special orders several times and as soon as my products arrive at the store I am notified immediately. I won’t use any other hardware store. They could write the book on customer service!!!
The most helpful folks around.Attention is on the customer!!
The staff are very nice and courteous. Been shopping here for years.
Saved me in a pinch!! A little farther for me to travel but have little one offs without having to deal with AceIsNotThePlace. Informative and helpful staff, keep up the great work!
Great service, found everything I needed.
Great store for the hard to get items.. knowledgeable staff, friendly service
Sales floor staff is great. Very helpful-they will answer questions about how tos, suggestions, and take you to where something is located instead of telling you on aisle such. The front cashier (older lady) needs some Happy Pills! She never greets you or thanks you until you say it. Not good customer service...They also carry a good variety of RV plumbing/electrical.
This is a great little store with a real home town feeling. The staff are so friendly and helpful. They all seem really concerned about getting your needs met.
Nice service. Had what I wanted and are scheduled to fix what I brought in & call me tomorrow when completed.
Nice staff, very helpful.
Love this hardware store!! The owners and staff are friendly, helpful and always willing to help. They stock things you cant find at Home Depot or Lowes. Weve been customers for 20 years and will continue for many more.
I was wrongfully biased about these guys. They have extremely fair prices compared to Home Depot and Ace. I actually get better service here then I do at Ace
BEST HARDWAREMy preference when it comes to a Hardware Store. Not a Big Box Store, but yet you can find just about anything when it comes to Hardware. This store is nicely stocked & prices are lower then your Big Box Stores. They have a Value Card and they are a Independent True Value store. Prices are fair & I enjoy going through the discount bins. Employees are eager to assist you in your search for any Hardware Related Item. They do some service work & have a small but nice selection of wood & wood trim products. Isles are well marked & wide enough for easy accessibility.
FIRST I enjoy going to patronize the small businesses. And i love it because there close to me. But most of all the people are he wet and they do have almost anything you need.
They explain how to fix your problem! The show you the part that you need.
The cashier was very helpful in directing me to all my needs including fuses and goof off!
Very helpful and friendly staff
Found item that I was looking for on their stores website. I drove to store to buy it & the price was higher. When I showed casheir, she called manager. He said he wouldnt sell it to me @ the advertised price. Guess Ill take my business elsewhere!
I have done business with Louis, Vince, and Olen for in excess of 25 years.If there is a place with better service and a friendlier staff and owners, I havent found it.
Always have the best service from there staff . Always friendly.
Used to like this place, now it’s just a true value. Not very good service. Asked about product not carried in store and they didn’t even try to look it up. Was listed as the wrong place still which does have it online. Just not too helpful.
This store is the bomb! Employees are helpful and they have good deals. This is my store 😀
Always helpful and always find just what I need.
Great people with vast knowledge. Large stock of hardware, tools & outdoors.
Found everything I needed with reasonable prices now its back to work
Awesome
Helpful people...had everything we went there to get.
For a smaller hardware store, you can always find all of the hard to find items and the sales team are very professional and friendly
Nice experience. Smart, quick, fun.
Awsome store
Rude. First and last time there
Always helpul
Great selection and prices are fair but horrible service. You just can find anyone to help you and it doesnt seem like they care about it.
Very good service
Good customer Service
Nice place
Professional and friendly staff.
Personal Service!!
Lots of items
They close at 6pm not 6:30.