Red Mountain did our clubhouse and 3 outer rooms. They were awesome when it came to scheduling. We had to have two different vendors synchronize with Red Mountain as we needed 2 billiard tables as well as multiple pieces of exercise equipment moved from room to room. Red Mountain was very flexible with the two other vendors, once we established a starting date things went very smoothly. They installed beautiful laminate flooring as well as great looking carpeting all around the laminate floor as well as in our side rooms. Once the side rooms were completed they gave us time to move everything back into place so they could begin the large room. Everything looks so much better. Thank You Red Mountain!!! You made what could have been a severe headache turn out perfectly. We will definitely use you again. Probably next year when we do the other rooms in the clubhouse. Thanks Again, your people are awesome!!
I was very impressed with the help and honesty of this company. I am looking forward to seeing my completed project
Just finished replacing our flooring. Excellent people to deal with. Honest people that do whatever they can to make it right. Our installer Sam was the best. Definitely knew his stuff, and it turned out great! I would recommend giving them a call.
Red mountain did a full bathroom remodel for us. They did a amazing Job. I am so happy with the quality.
Everyone we worked with--from sales to installation and even carpet cleaning--everyone is helpful, capable, and thorough. We highly recommend all their services.
Linda and I have had some flooring work done by Red Mountain Flooring. Stan and BArb Braaten were happy with the carpeting taht they had installed by the company. So we had them install a kitchen floor for us. Their customer service goes beyond what we expected. We had to wait a couple weeks for the specific flooring we wanted to come into their store . When it arrived, they delivered it on a Friday so it would be at ambient room temperature when they came back Monday to install it.When the installer started laying it out, we let him know we wanted it to go in a different pattern. He told us there wasnt enough material to do it that way and wed have to wait for more to come in. We were frustrated thinking it would be another couple weeks. He immediately got on the phone to the owner who then called me a few minutes later and said hed drive into Phoenix and get the amount it would take and bring it to us that day and they would install the next day. Thats exactly what happened.All the people we dealt with know what good customer service is and they delivered it to us. The installers are clean, polite, and fast. We would recommend them if youre looking for flooring.Ron and Linda Sower
Don Catalano 16 hours agoJust finished replacing our flooring. Excellent people to deal with. Honest people that do whatever they can to make it right. Our installer Sam was the best. Definitely knew his stuff, and it turned out great! I would recommend giving them a call.
I was very happy with the job they did. Went beyond what I expected. Very professional and courteous, I would highly recommend them and will definitely use them again in the future!
Had 2 great experiences with this company. We had 3 rooms of carpet replaced in our old house we were selling. Diane showed us their in house carpet that they stock and had a great price on it. Her son came over the same day and measured our rooms and I had a quote first thing the next morning. We gave the OK on it and had new carpet within a week. The installers did an awesome job and were very careful moving things in and out of the rooms.The 2nd experience was getting the carpets cleaned at our new home. It was tricky since we did not have keys to the house yet so our realtor had to take time out of her day to meet the cleaners. The communication was awesome with the installers and the people over at the store. They showed up right on time and did an amazing job on our carpets that needed some real TLC. Diana was ok with waiting until I saw the finished carpet (3 days later) before paying the bill. We got busy moving and I forgot to call and pay. She called 1 1/2 weeks later and left a very friendly voicemail reminding me the bill was due. We got in touch and were able to pay over the phone and she was extremely friendly the entire time. I will not hesitate to refer anyone I know to this place. Family owned businesses like this are my favorite places to support. Thank you Diane and crew for everything!
Super friendly and knowledgeable staff. They have all kinds of flooring. Really nice and clean showroom. Average prices. I will go back.
The folks at Red Mountain were wonderful to work with! From Pam and Jenny in the office to Bill and Rick and of course, the great installation job by Paul and Richard. I couldnt be more pleased with my new flooring and highly recommend Red Mountain.
We are very happy with Red Mountain Carpet & Tile. Bill K. was wonderful to work with. He was always pleasant and exceptionally organized. Our bathroom remodel is beautiful and just what we hoped for.
I was greeted by Pam right away. She gave me the answers I needed to my.long list if questions. I am going to be using them for my work.
Tiffanie was very helpful am looking forward to doing business with her in near future.
Great Staff! Great selection! Its been a great experience.
Really pleased with all the services Ive received.
We just want to wish Red Mountain Carpet and Tile a Happy Anniversary for being in business for 25 years. When you started out we gave you a lot of business for cleaning carpets in Silveridge Resort and you always came through. To this day we still recommend you to anyone who asks. Your crew is very thorough and responsible. We have never had any problems.So Happy 25th Anniversary for being in business and hopefully you will have many more! Ron & Shirley Arends
Had appointment at 8am guy shows up at 7:45am and leaves at 7:50am. I try to call him but he won’t answer then I finally text him at 8am and he says he is to far away. I rearranged my day to get home at 8am, and this guy essentially tells me tuff luck at my appointment time.
Jenny and Red Mountain installed new carpet for me in my family room with just a few days notice. The installers were quick and knowledgeable. I will hire them for all my future flooring needs.
The owners Rick and Mary are the nicest people you will ever meet, extremely knowledgeable and even without knowing what I wanted I walked out knowing I was going to get not only a great floor but a great experience
Great people and great work. I highly recommend them!
Awesome store! Great people that really care about their customers!
Rick and company are some of the best people youll ever deal with!
Kris & Chris, an outstanding job on cleaning our carpets yesterday. See you in 12 months.
We like this store. Very good selection.
We spent thousands with this company and were treated terrible :(Originally, when we began working with Red Mt. we were quite pleased. They have some very nice employees. Particularly Bill, who is at their other store near Gilbert and Baseline, is wonderful! However, the owner, Rick is Not! Red Mt. made 3 wrong ordering errors in this Long process of getting all of our floors replaced and a kitchen backsplash done. They left messes and unfinished work after the floors, so we had to call etc. We were polite and patient with them allowing for the mistakes, the backsplash alone took from Jan 29-Feb 14th! But, the owner felt it was totally fine to be rude and talk down to us if we questioned wrong orders. It was insane really. We have to wonder why. I can’t take time to tell the whole long ordeal. I will recommend that you at least look at other options. I am So Sorry we spent so much money with this company. We did the kitchen remodel with Home Depot at the same time. They treated us awesome and with respect the whole time!
Rick and Mary Lynn have completed many jobs for my real estate clients but they also did a couple of personal remodel/upgrade jobs. $50,000 prox on old house with vendors from tile, woodwork, carpet, to gazabo, window coverings, sidewalk, stone work, and I had my painter. Then almost 4 years ago they decked out my current home in Mountain Bridge that I am getting ready to put on the market now - they had tile backsplash, front of bar tile, custom mirror areas in master with travertine and border, wood in two bedrooms, woven top down bottom up shades, shutters, electric blind in the bedroom - thats right I dont have to get out of bed to open my blinds to the mountain view, etc. Rick oversees all jobs large and small with a keen eye for detail and makes sure it is done right.NOW, I am getting ready tomorrow to design my next home in Sunland Springs Village, Signal Butte/Baseline and I will again hire them to do after market touches. Sometimes it is best to do a basic house and have the changes made later.RICK AND MARY LYNN - 10 year strong and keepin on keepin on....thanks for all you do for me and my clients!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Love ya.
These are stand up people with experience and integrity.
Looking forward to working with Red Mountain again.