Lack of communication, misleading website, poor quality work. I paid $300 for what turned out to be an inconvenient 4 hour car wash. Should have saved the money and done it myself, definitely would have done a better job then the professionals. I will be taking my vehicles elsewhere.

Hello,Joel performed a Ceramic Pro Coating to my 2020 Harley-Davidson Road Glide Special…This process is amazing!!!One can actually watch the paint getting deeper and deeper in color!!!The depth, quality and the appearance has drastically changed of the bikes paint work…Joel was my point of contact and he performed his craft on my bike…His expertise, experience and professionalism was greatly appreciated, he took care of the bike as if it were his own…Very professional, best experience I have had going to a quality detail shop…Highly recommend this to anyone who would like to keep their equity value in their vehicle, car, truck, or bike…Will do more business with Joel in the near future…Check the guy out at Carsmotology Coating, you will not be disappointed!!!!

Fantastic job on my five year old Subaru that badly needed some attention to detail. I’ll be back with my other car for sure.

BEST CERAMIC PRO INSTALLER WITH AMAZING PRICES IN TOWN. Outstanding, A+++ service from carsmetology and Joel. The black paint on my vehicle looks like glass. Joel applied 4 layers of ceramic pro, an top coat, rainx and took care of my rims too. I would recommend this package. Exceeded my expectations and even cleaned my interior as a courtesy. Go to Joel.

Best company to get your car taken care of

They did a fabulous job detailing my Jeep. It is 5 years old and it now looks brand new. I have used them twice and have been so happy with the results!

They did a fantastic job on my vehicle, inside and out. Spotless, all the books and crannies cleaned, leather seats treated (supple and not slippery), windows crystal clear, exterior seal coat even and shiny. Great attention to detail. I would definitely take my other vehicles to the Jackson Road facility.

We brought our vehicle in after spilling an entire bottle if vinegar in the trunk. Joel took great care of us and was more than fair on price. The smell is completely gone! Will be bringing our cars here for detailing in the future.

Good service, good price! Joel is amazing!

Scratched the paint on my roif and wouldnt consider that they had done it. It isnt possible, we only use soft cloth was all they would say. No offer to even look at it.

I work and there and the management is like another family...I see them more then my own family at times lol

I spilled a whole bottle of vinegar in my car, they cleaned it and ozoned the car. Joel went above an beyond to make sure the car was vinegar free. Prices were far lower than other places in ann arbor and customer service was spectacular. 10/10 would recommend and I will definitely be returning.

Terrible.... We had vacuumed out the car to get the majority of the stuff out so they could focus on doing a deep clean.... But when we got the car back.... It doesnt seem like they wanted to get into the deep clean either. So Im not sure what they actually did. They didnt clean under the seats, etc.... Very disappointing. I could have paid my kids $20 probably to do a better job

They did a great job on my car! Highly recommended.

Very knowledgeable and willing to provide solutions on car care.

Buyers beware. For $165 Interior and Exterior detail package you will get a good car wash and interior vacuumed...literally. Take your business elsewhere.

They did a horrible job on my vechile, and did not even start until 4p and done by 5p for a complete detailing that should take 3 to 6 hrs. They have not done anything to make it right, I called spoke to a lady who was going to call me back and she never did,

Pricey but do an excellent job. I had a Groupon and went with basic interior and exterior but then added a Shampoo. Probably ended up saving only about $10 or so on the $129 package (lowest one I believe). Car was filthy on the inside; hadn’t been cleaned in years. Now it’s spotless!!

You shouldnt expect an excellent job. They shampooed the fabrics in my car but not much change. Also, they do a very simple wash of exterior, nothing else. For almost any request, they charge. If you have time, you can save the bucks and do the detailing yourself. Overall, my experience was not satisfactory.

They cleaned my vehicle but very little detailing. Difficult to see their minimal work. Not worth the money.

What a nice experience! Firstly, I had a $70 Groupon that included both inside and outside detailing, a significant discount from they normal price. I arrived an hour late since I couldnt find the place (more on that later) but they still took my car and honored the appointment regardless. Since I didnt have another ride, Parrish, the manager, drove me down the street to my desired location while I waited for them to finish. They did a prompt and speedy job in addition to a high-quality one. I specified that the major reason I was getting my car detailed was because it had tiny little bugs all over it that I wasnt sure how to deal with, and they went ahead and used everything they had to get rid of them, and gone they are. At the end, Parrish picked me up and drove me back to the garage. Couldnt be more pleased.The only problem is their location. They moved from their old spot on Jackson Plaza, which is now Best Auto Detailing of Ann Arbor, but Google hasnt yet come to terms with this fact. To get here, go to Menards on east-bound Jackson Rd, and after the Staebler Rd intersection take the second paved path into a building complex. There is not yet a sign up for Carsmetology but rather a sign with four empty spaces ready to be filled. Go all the way down the path and youll get here when it ends.

Looks good!! They were able to make it look brand-spankin new! My only issue was that they accidentally threw out my cupholder/middle console liners and it took a very long time to get it back. But overall i was satisfied !

Changed my mind, this was a cheap wash and wax and they missed allot, not a detailing. I could of done better myself. Would not use them again. Grade D

This looks like something I could have done myself. When I picked up my car, there wasnt a change in scent. It looks like they didnt vacuum my back seats or underneath the driver side and passenger seat. They didnt wash the floor of the trunk area where it states it shampoo washes all fabric materials. It looks like they washed my car mats and put it back in but thats about it. My expectations were having it back like a new car because my car was clean to begin with. I still have salt stains on both driver and passenger floors. They didnt wipe down any of the trunk inside area because there were still some marks on there from me. I went home and wiped the trunk floor and the trunk interior with a baby wipe and everything came right off. Im really not happy and I expect a job to be right the first time not have to go back out there for it be fixed. I dont have time for that and only had today to get my car cleaned. The exterior I dont have complaints. Its fine. They were able to get some white marks off my passenger door side from a recent door ding. Other than that, it looks like it went through a car wash. The inside, which is mainly the reason why I took it in, was really disappointing. There were still stuff on the back seats just your basic crumbs in the crevice areas. It looked like a half done job. I asked my fiance what he thought when he got home without complaining or giving my opinion about the car, and he said the same thing. Also the application of carnauba wax that was suppose to come with it did not appear to have been done. It definitely does not look like it was waxed. This looks like a 45 minute to one hour job.

When I picked up my car I did a quick look around. I saw few water spots in the back hood. Decided to look at my dash camera, found out later, my car was never clayed bar down, never dryed with a towel, pretty much just it seat there with water, until they decided to wax it(which is a spray wax) so since you didnt clay bar the car, my car still has dirt on it.Uses my aux cord to listen to music, no problem bit if you use someones cord, put it back how you got it.Interior and door corners also werent done properly and as he goes to park my car, complained about how my car didnt even need to be cleaned.Youre standard is clearly different than mine and if it was clean, you had easy job, but couldnt even do that properly.What they did to my car is something I could of done, myself within the hour.I decided to have it detailed so that it was done properly because I didnt have time.Wouldnt recommend this place to anyone.You can see that when I did a quick wipe down afterwards, that it wasnt even touched.

1 Star! Absolutely awful. My wife bought me a groupon for an inside and outside detail with wax. My truck looks horrible they buffed the wax compound all over every door handle and black trim piece on my truck, the bed rails, the tail gate latch. It all has a permanent white wax covering the surface. Thanks Carsmetology for your lazy, unprofessional work. Any one looking to get there car detailed look elsewhere . When I came to pick my truck up they never made any mention of what had happened, so before I left I Asked them about the sloppy job with the wax, he told me its not a big deal, and I can just come back and he will take care of it after 8 hours the first time no thank you. Im glad my 40k truck, Is just no big deal to make look like S@$T

Pretty good, but missed a spit

Wonderful kind people!!! Excellent workmanship.

Interior done well, exterior had grim that could been removed, water drips on the windows, B grade.

The place to get your car detailed !!!!!

Great job