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Fenix Pest Control, Inc.
1410 SE Cortina Dr UNIT 104, Ankeny, IA 50021, United States
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Fenix Pest Control, Inc.

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Ke
Review №1

Fenix provided dependable and timely service. We felt they went above and beyond when spraying for spiders. Our technician was thorough in his inspection and treatment of our home’s exterior. He even went so far as to move our dog’s water bowls before sweeping away spider webs! We would definitely recommend!

De
Review №2

Grant was here on time. Patient with our crazy dogs! Answered all of our questions. Took his time and made sure all areas were covered and reviewed all information with us. Highly recommend! Responsive, set up an appointment within only a few days. Great value for the price!

Ka
Review №3

Timmy was very professional, he showed up on time and asked me what our problem areas were. He took care of our wasp problem; we enrolled in their program and we look forward to never having a problem like this again. Though if we do, they will come back in between services to take care of it at no charge. The price of the program is also very reasonable, which is a huge plus! As part of the program he sprayed all around the outside and the inside of the house. All of this was done in a very timely manner, as it only took about 45 minutes for the entire visit. Very pleased with Fenix Pest Control!

Mi
Review №4

Talon was very punctual and professional. He sprayed thoroughly around the outside of the house taking care of two wasp nests as well. He came inside and was respectful as I had two small boys napping at the time. He was able to get the house sprayed thoroughly inside and the boys stayed asleep. :) He couldn’t have been more professional and respectful and I greatly appreciated that. He explained everything he did in detail and made sure I was good with what he did and what to expect. I highly recommend this company as they are so thorough and have great employees!! Thanks Fenix Pest control and a huge thank you to Talon for a great job with everything!!!

Ho
Review №5

Working with Fenix has been such a great experience. Tasha was so helpful to get us started and Timmy was extremely helpful when he came out to service our home. Won’t ever go anywhere else!

Lu
Review №6

Need a wasp hive removed and they were great to work with, from working with Tasha on the phone and getting estimates to working with Timmy in our home to protect it. So far it’s been very easy and smooth to setting everything up.

Br
Review №7

Had our first treatment today and I must say I was really impressed by Jesse and Talon. They were extremely professional, answered all of our questions and best of all they were very respectful of our home. I highly recommend Fenix for your pest control needs. They are great to work with and are very reasonably priced

Ta
Review №8

Austin came by our house because our neighbors use their services. We signed up and they came out the next day. They called because there was some rain that had delayed them and wanted to make sure it was ok they would be late. Greatly appreciated the heads up. Talon came out and was very professional. He was awesome. Austin also came by to help since they were running behind. Awesome service. We had the inside and outside sprayed. The chemicals they use are safer for pets. After 15 minutes it’s safe for pets. No signs warning of spray in the yard.

am
Review №9

Grant was professional and kind. He explained the process and was mindful of our pets and child. He was also on time and efficient. Thank you.

Cu
Review №10

Awesome first service inside and out. Very thorough. Excellent communication and customer service. Talon explained everything he was doing and addressed all of our problem areas and concerns.

Su
Review №11

Super detailed information provided by Talon who was the specialist assigned to spray at our home. We live on a pond and have a lot of spider webs in high roof areas (i.e.; deck). I like that they have higher powered sprays and tools to use to knock down webs. Switched my service from another provider and am happy I did!

Jo
Review №12

Alex was great about treating for our clover mites and explaining them to me. He also took care of a few wasps and our external bait station, plus thorough coverage inside our home. Weve been using Fenix for a couple of years and have always been pleased. Would highly recommend!

Be
Review №13

Very professional and respectful. Went over all the details with me over the phone and in person on the first visit. Comparable prices and so far service in better than my previous pest company.

St
Review №14

Easy to see why Grant gets so many positive mentions. He explained what he was going to do, asked us if we had any current problems, and then worked with us to customize a service that made sense for us. Seemed to be very thorough and took care of the one specific immediate problem we had. Looking forwrad to an ongoing relationship with him and Fenix!

Sa
Review №15

First time using this service. Talon came out and was on time, very friendly and professional. I appreciate all the information he gave me as this was our first service. I would recommend using this company for pest control. They came recommended by our neighbors as well.

Co
Review №16

Technicians are very knowledgeable, professional and friendly. We have been very pleased regarding the service and results with Fenix Pest Control.

Ch
Review №17

Has been 2 weeks since they treated my house. Dont see any signs of the clover mites I had! Grant was really friendly and knowledgeable. Took care of one wasp nest I knew I had as well as found another that was pretty well hidden! Would highly recommend!

Ro
Review №18

I appreciate that Talon checked in to see if we identified any other issues since the Route Coordinator setup the service with us.

br
Review №19

Ive recently switched to Fenix and have been very pleased with the service. The technicians are friendly and professional. So far the experience has been great!

As
Review №20

Fenix Pest Control were quick to respond, able to get out quickly, and very cost efficient.

Ch
Review №21

Talon did a great job servicing us today. He was thorough in his questions, treating the areas we need treated and very professional. I’ve used competitors previously and found myself very satisfied with Fenix’s work.

ke
Review №22

Very impressed with the service. Tim was prompt and had the house and yard done in no time

Ch
Review №23

We have been a customer for a couple years now and receive regular scheduled treatment. Our technician today went around and removed all the cobwebs from the house including the peaks on our 2 story home. He treated under our deck as well. I appreciate how they let you know what was done when they are finished, and before they leave. They are not just there to quickly spray and head to the next stop, as I observed a competitor of theirs was in our neighborhood treating a couple houses in about the time they spent on ours. I would highly recommend Fenix!

Sy
Review №24

Signed up for service and the next day a Talon was out to spray. Even showed up early and completed everything in about 20 mins. Everyone we have spoken to has been very professional and easy to work with!

Mi
Review №25

This morning 4/30/21, I called Fenix in Ankeny, IA because I noticed what was later identified as clover mites, crawling around on the inside of my windowsills. Olivia, in customer service was fantastic. She quickly and easily set me up on a service plan and was very professional and friendly. When she told me that a technician could come out next week to treat the problem, I expressed my fear and need to have the problem treated right away since I have a child with severe allergies and a cat. Olivia then went out of her way to make sure that a technician could come out today and treat the problem. Thank you from the bottom of my heart, Olivia! Grant, the technician was also wonderful. He treated our problem and gave me advice for the future and what to expect in the next couple of weeks with this problem. He was nice, professional, and answered all of my questions to my satisfaction. So happy to have found this company and set up very affordable service with them. I will be recommending them to everyone in my area!Richelle H.

Ka
Review №26

We have been using this awesome company for many months now. I have been blown away with the quality of their work, and how professional they are. Any questions I have, they always address and even help me understand as to why something may be happening or why I might be seeing something. We have used other pest control companies in the past, and Fenix Pest Control is truly the best around. Easy to work with, and we haven’t had any issues. HIGHLY recommend!!

Ke
Review №27

First service application. Talon was professional, patient with my questions and was great with our dog. Talon was thorough and we’re looking forward to great results. Thanks, Fenix, for being so responsive.

Br
Review №28

The folks at Fenix were very polite and professional. They did a great job of explaining their process and products. I am looking forward to continuing to have them take care of my pest and vole needs!

An
Review №29

Grant performance was very professional. He is super polite, fast and efficient. He answered all our questions and completed all our requests. Great service. Thanks.

Ta
Review №30

On time and very professional, Grant was superb! Company has been very responsive, courteous, and reasonably priced. Great experience!

Kr
Review №31

Every technician is better than the last. We just moved and Alex showed me all the places where insects are living or could find a home. Great service from a very knowledgeable person.

Bi
Review №32

Timmy was very professional and did a great job with the initial treatment for our house!

Ma
Review №33

I have always had a great experience with this company and their staff. We pay annually, and they are very thorough with their work. If at any time a pest problem would spring up between visits, they come out free of charge. We had a major wasp problem no one was able to fix until they came out -- no more wasps! No more ants! Their customer service was great; they answered all the questions I had (like if the treatments were harmful to kids or pets, and the answer is no). All the tech that have come out have been very friendly. I would recommend Fenix Pest Control!

Sa
Review №34

Always timely and never had issues with pests in our around the house during their services. Price is competitive and they only use products that your area needs. They dont use any unnecessary products in order to increase the price. Never had issues with their products being used in the house with the dogs.

Be
Review №35

Talon from Fenix Pest Control was very polite and was great at explaining the process to me. Talon showed up a little bit early but I appreciated that as that meant the service would be completed earlier.

Sh
Review №36

We have had this service for several months now and are extremely impressed! Would highly recommend. The technician is very polite and always explains everything very well! Their products work very well and we love that the products are not harmful for our children or our pets.

Lo
Review №37

We had Fenix out for the first time today. Talon was very thorough and professional

Ro
Review №38

I just had my first service with Fenix and Ive been very impressed so far. Our sales girl was great! She explained everything very thoroughly and knew the product really well. We got our first service within 2 days of signing up. Grant was the technician and he was extremely polite and again explained everything he was doing. Everything was as expected. Very happy so far!

Ja
Review №39

Grant is always great! Super thorough, explains everything well and he is very kind. Appreciate having him doing our service!

An
Review №40

Grant was a true professional and very courteous. He knows what he’s doing and makes sure he does a thorough and complete job and made sure we were satisfied with the work being done today. Appreciate the fine job you did today! Highly recommend Felix Pest Control.

To
Review №41

Fenix is a great company and Grant does a fantastic job! Explains everything and does a great job for us!

Mo
Review №42

I highly recommend Fenix to all new build homeowners. We were not prepared for the bugs that came along with new developments and were lucky to find this service right away. Reps have all been very helpful in providing information and explanation. Scheduled service was right on time, professional and courteous. Very reasonable rates. Check them out!

Al
Review №43

Rep said they would be here at 11:00 and they were here exactly at that time. Not too many companies care enough to do that these days. Grant and Seth did an excellent job. Explained everything before and during. Answered all my questions. I felt very comfortable having them protect my house (our pets liked them too). Top notch!

Er
Review №44

Just had Grant come out on Thursday for our 2nd treatment. He explained everything and was very patient with all my questions and explained everything he did. Right after he left, my garage was full of all the DEAD Crickets and spiders!Anytime you call the office, she is always so nice. We have never had service like this before!! Excellent Company! A+

Lo
Review №45

Just had Grant and Seth come out for our initial application. They were very nice and professional. They did their best to be respectful as i was working from home and made little to no noise. I cant speak for quality of product yet since it was just applied however Ill update the review at a later time for that. So far though very impressed with the service people.

Sa
Review №46

I recommend Fenix Pest Control. There were voles in our yard and I havent seen any since Fenix came out to set bait traps. Im appreciative of the technician taking time to thoroughly explain all of the treatments and answer my questions. We signed up during promotional pricing and have been promised the same rates for as long as we are customers.

Je
Review №47

Technician was very friendly and explained everything he was doing and what chemicals he was using.

Fr
Review №48

Great work, great price!!! Keep up the good work.

St
Review №49

We were impressed with their professionalism right from the start. Their first consultation explained their services, the schedule and what we should expect. The initial service call was 2 days later and the technician again explained what he was doing and what we should expect. He addressed our concerns and completed the work in a timely manner. I highly recommend this company to help keep your home pest free!

Sh
Review №50

These days you can’t be sure of services coming door to door to sell. They were very friendly, knowledgeable and offered a package you couldn’t say no to. They were able to come the next to help take care of a hornets nest starting on our patio! Looking forward to seeing the results of their visits all year!

Ad
Review №51

Aaron & Anthony made a special trip out to help with some spider issues persisting around our garage and outdoor area. They were very professional, helpful, and took time to treat all the areas! We appreciate going above and beyond to meet our needs! Thank you!!

Ly
Review №52

Always happy with service. Made extra trip when we had an unexpected situation.

Ba
Review №53

General preventive insect protection treatment quarterly

Ra
Review №54

Anthony was very pleasant and knowledgeable. Most importantly, he took the time to listen to my concerns and thoroughly addressed our issue with moles. He gladly removed a couple of pests from our window wells. A job very well done. And Im typically difficult to please.

Br
Review №55

I have been very impressed with the customer service and professionalism of the sales person and service technician from Fenix Pest Control. The technician was prompt and very personable and courteous. He even removed his shoes when he entered my house. He explained what he was going to do and did it in a very professional and timely manner.

Ka
Review №56

Alex is thorough, knowledgeable and professional.

Bo
Review №57

Aaron and Anthony were great to work with. They explained everything they were doing and were very easy to understand. Thanks guys! I hope I never see a carpenter bee again!!

Ro
Review №58

Grant and Alex were very professional and willingly offered info in the products they were using. I just called yesterday evening to inquire about becoming a new customer and they were here at 8 am this morning. Can’t readily find that level of customer service anymore. Shay reaches out to the technicians and called me back to confirm their availability within 15 minutes.Thank you!!

Ly
Review №59

We just had the initial service where Grant removed a bunch of spider webs around the exterior of the house, wasps nests in the peeks and exterior light fixtures, and icky mud daubers (GROSS!). Additionally, he sprayed the yard, garage, exterior and interior of the house. Grant was incredibly courteous, knowledgeable, efficient and even took off his shoes when coming into the house (even though I didnt take off mine!). He pointed out a couple of simple things that we need to do to prevent critters from entering our garage. He was considerate that we have a dog and advised us on the products used and asked before using some products in the garage, and he made sure the gates and doors were shut so the dog wouldnt escape. Thanks, Grant!Bart was the guy who came to our door to sell the service. He was also very polite, friendly, and not pushy. He explained the services and discounts available to us.So far, we are very impressed with the service. The employees weve had represent the company well. Its an icky job that they do, but theyre not icky guys!!

Su
Review №60

We just started with this company. We initially received several bids for service to treat for ants and other insects. They were very informative and we liked their approach. We had our first treatment yesterday. They showed up on time and were very thorough and personable. We had several questions which were all answered.

Ka
Review №61

My technician, Tim, was punctual and easy to communicate with. He was complete and showed genuine interest in my concerns. Said he would be back in a month and to contact him with any further questions.

Je
Review №62

Customer service did a nice job of explaining their services and we able to get us scheduled quickly. Grant who came out and provided the service was very thorough in explaining the treatment and service schedule. Would highly recommend Fenix!

Am
Review №63

Very fast, and courteous service! We called yesterday, and they were to our house the next day! Grant was our service technician today. We look forward to getting rid of our wasp problems outside of our house. He treated the whole outside, and inside our house. We can already see a difference in the amount of wasps. Hopefully, they will soon be gone! Even then, we still plan on using Fenix Pest Control for preventing mice/bug infestations. Thanks so much!!

Br
Review №64

My Tech called letting me know he had arrived. I’d forgotten the appointment and would be home shortly, he promptly started on the front and back yard. He had just finished outdoors when I arrived and explained in detail the outdoor treatments. The Tech was professional on the interior of our home. Shoes covered/removed, asked if all rooms were available, offered suggestions, accurately answered my questions. Thank you Fenix, I’d be happy to have Tech Grants back in our home and look forward to our next treatment

Je
Review №65

Weve had ants appear off and on for a while now. The team at Fenix explained the life cycle of ants and why are one-off treatments arent effective. Neither is killing the ants when we see them, they need to take back the gel to the nest to ensure it doesnt survive. Other providers didnt tell us this!! Ive been wasting my money!Booking an appointment was efficient and easy. The technician who came to our home was extremely polite, respectful and communicated exactly what he was going to do. I feel confident that we will finally be rid of the ants.

Ke
Review №66

Service was quick and easy. Grant S. was friendly and able to explain operations. First night noticeably less insects around the house.

Er
Review №67

Grant and his colleague did a great job. They were on time, thorough with their service, and very cordial. I would highly recommend Fenix to my neighbors!

Ke
Review №68

As a now former Orkin customer I appreciate the job everyone did the last couple days. Alise did a great job of explaining Fenix services. Seth and Anthony were both professional, courteous, and detailed in my first treatment. Competitively priced too! Great job!

Ja
Review №69

Great customer service from Fenix Pest Control (Grant and Neal). Thorough and detailed. Within the hour, we saw dead spiders outside the front door, on the deck and patio.

Ne
Review №70

Anthony and Seth were prompt, clean cut and professional. They were also very thorough. I feel Fenix is competitively priced compared to other pest control services I have used.

Ha
Review №71

Extremely friendly and informative. Fast and efficient service. Even arrived early, which I always appreciate! Grant was awesome

Jo
Review №72

My technician Grant was very respectful and explained everything they completed. I was extremely happy with the results. I would recommend Fenix Pest Control.

Ma
Review №73

Technician (Grant) was a little late but apologized. Worked fast. Extremely knowledgable, courteous and professional. Highly recommend.

Gl
Review №74

Grant was very professional. Explained things along the way. Did an amazing job. Great person.

Ty
Review №75

Grant does a terrific job taking care of all my pest needs. He even goes above and beyond and identified where the mice were getting in my garage and was able to seal up the hole to prevent further invasion. Grant is super friendly and knowledgeable of all common household pests. Highly recommend!

Ch
Review №76

The service agent was very polite and did a really nice job. He was sensitive to my desires and the areas I wanted to highlight for treatment. He knew his job and did it well. Fenix is also less expensive than other companies I have used. Kudos to Grant Signor for a job well done!!!

Mi
Review №77

Signed up on a Saturday and they showed up bright and early on Monday. The fellow who did our service was very polite, explained everything thoroughly and immediately went to work. He was thorough, prompt and was in and out quickly. Then he stopped by the front door, explained what he did, gave me the invoice and was on his way. Fast, polite, highly recommended.

ca
Review №78

Was our first day with them, but they were early which was great and very friendly. We have 2 pitbulls and Grant was wonderful with them! Especially kind since one of them decided he needed to help and followed him everywhere! Way better service than with Orkin. Glad I made the switch!

Ch
Review №79

These guys made sure I had everything I needed. Very happy so far with the service they provided. Would highly recommend.

An
Review №80

Grant was very professional and did an excellent job. We had just moved into our home and had some issues with spiders, ants, and wasps. Grant was very helpful and patient with all our questions. Fenix was very affordable and we are so pleased that we chose them.

Gr
Review №81

Anthony and Shawn did a great job today. They went above and beyond what I was expecting and addressed all of our concerns. They were also prompt and very efficient!

Da
Review №82

First time customer..... lifetime customer. Saw a mouse on Friday and made the call.... came out on Saturday. Found the problem quick! Said 10am and the knock on my door was exactly 10am! Highly.... highly recommended!!! Thanks!

Ju
Review №83

Very professional technician. We support local businesses!!

Pi
Review №84

The Fenix team are very professional and they do a great job. They also show up on time and they do what they say they will. We couldn’t be happier.

Sa
Review №85

Grant and Seth did great! Just had our initial application. No issues, cant wait to see the results.

Jo
Review №86

Grant came for my first service and was extremely professional, polite, and explained everything he was doing before he did it. He even gave me a free upgrade to ensure I dont have anymore problems with spiders or ants. Great service so far and I would definitely recommend if you are having issues with insects around your house.

Ta
Review №87

Bart & Casey were great. They were very knowledgeable, answered all my questions, worked with my schedule, & were great to work with. We are very happy with their service.

Jo
Review №88

Easy to schedule and the tech was on time and very professional. He did a great job explaining the process and what he was going to be doing. They took care of our wasp problem and any other creepy crawlers we might have had. I would recommend them for sure!

Ti
Review №89

Had my first application a couple of week ago. I specifically mentioned about the ants that had been inside and out. He was great to spray specifically where I had mentioned seeing more of them outside. I have not seen any ants since. Looking forward to more of this!!!

Sh
Review №90

The guy was very polite, explained what he was going to do, asked if I had a preference on inside or outside first. Did the outside of my home.He knocked on the door, came in and did the inside, asked if there was any room I wanted him to stay out of. Kept me updated if he was going upstairs or downstairs. When he was finished he explained what he did, went to his vehicle to write up the invoice and brought it to me. Very pleased so far.

Da
Review №91

I switched from a competitor mostly due to Fenix offering a lower rate for similar service. Grant was a total professional and very knowledgeable. He handled my requests perfectly. I appreciate you guys and look forward to the future service. 5 Stars!

Je
Review №92

We’ve used Fenix for just over a year now and are very happy with the service and the technicians. Very polite and help with questions. Have only needed to use the off-quarterly services once as don’t have issues in between those applications, and it was easy to schedule and effective.Follow-up in mid- 2020: We have continued to use Fenix Pest Control of Des Moines and have been happy with the service as well as follow-up. All the technicians weve had have been efficient, polite and well-informed.Follow-up April 2021: still very happy with Fenix. Grant is always very polite, completely describes the service to be performed and after will share anything he did (or did not!) find. Also very appreciative they follow Covid precautions and wore a mask at door and while inside (as did I) - thanks for being safe!

Li
Review №93

We just switched over to Fenix from another pest control company and have been very impressed so far. The company has been professional and easy to work with. They have come out twice, at no charge, in between regular treatments to take care of issues we were having. Were very pleased with the service provided by Fenix.

Cl
Review №94

The sales representative was really good and nice, kindly came back as requested by us. After signing the contract, service was scheduled promptly and done really well. Grant did a very good job explaining the treatment, he was really pleasant and efficient. We’re very satisfied.

Ra
Review №95

This is our first year paying a company to take care of insects and other pests at our house. We are very happy with the job done by Fenix Pest Control. There was a very quick turnaround time from scheduling to the first appointment. The technician was prompt, courteous, thorough, patiently answered all our questions, and addressed all our concerns. Before he left, he took time to talk us through all that he did to ensure we we satisfied and informed. I highly recommend Fenix for any pest control needs!

El
Review №96

Thank you Grant for your professionalism and great customer service. I appreciate you explain every step and take the time to address and answer any questions. Great job!

Lo
Review №97

Grant and Seth were on time, very thorough, very professional, and made sure I was knowledgeable on their program. Great job!

Jo
Review №98

Grant stopped out today and seemed to do a very thorough job. He took the time to explain his approach and each step in the process. I recently switched from another service. Off to a great start so far.

By
Review №99

Anthony is an outstanding tech! I have asked for him to be dedicated to my property.

Je
Review №100

I am very pleased with service thus far. Both of the young men that I have worked explained in detail what they would do and when. They were prompt and courteous. They asked what my specific concerns were and they treated specifically for those items. They also let me know that I can contact them at any time outside of the regularly scheduled service and they will come out for free. I would definitely recommend giving them a try.

Information
3 Photos
100 Comments
4.9 Rating
  • Address:1410 SE Cortina Dr UNIT 104, Ankeny, IA 50021, United States
  • Site:http://fenixpestcontrol.com/
  • Phone:+1 515-310-9990
Categories
  • Pest control service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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