I thought some malware had been downloaded into my tower. Brought the computer into the geeks and they thoroughly checked it out. They also increased the RAM from 4 to 16. It is operating much faster now.
Very knowledgeable team and excellent customer service. Highly recommend!
Visiting Geeks responded very quickly to set up an appointment with their tech. Scott was very professional and did a great job with addressing the computer/email problem. I would highly recommend Visiting Geeks to resolve your office technology issues.
Even though it was 2 minutes before closing I was invited to go to their office. They opened my laptop and retrieved my hard drive and helped me chose a new computer that would meet the system requirements I needed. Every step taken was explained to me ahead of time and the cost was very reasonable. I really can’t express who impressed I was with the knowledge, customer service and willingness to help after hours. Highly recommend!!
Good place, nice people get my pc fixed within a day
Visiting Geeks are my computer gurus! You wont find better service or more expert technicians. Im so grateful for visiting geeks. On a scale of 1 to 10 they get 100 plus!
They did a great job - hopefully I dont need to return but if my laptop has another issue Ill know where to go.
Service was prompt and professional. I thought the cost was reasonable.
Very responsive and professional. Had the dreaded Dell expanding battery issue. They replaced battery immediately and re-seated the touch pad. Excellent job!
Always solves any problem. Very courteous and prompt. Highly recommend!!
Always helpful problem solver thanks to his extensive experience..Very patient with older clients who grew up without PCs, which may have been a blessing. Always prompt and Avalon short notice. Strongly recommend.
Ive had two problems. They always called the next day, gave me good advice and explanations. If you live in Andover, North Andover or Lawrence area, Definitely recommend them.
Dropped off a Mac laptop that would not boot, I primarily use this when traveling for business so speed was critical. The team at Visiting Geeks installed a new hard drive and increase my RAM and had my laptop back in 3 days.....great service at a great price. Highly recommend this company
I recently had an issue with my mobile printer. I was not sure if Visiting Geeks was set up to fix printers. Dave called me back, he remoted into my pc and had me up and running in less than 30minutes. I highly recommend them.
Company responded on day two at no charge to repair the issue that could not be repaired on day one 👍
Courteous, knowledgeable and professional!!!
I found Visiting Geeks because I was trying to determine if my 10 year old MacBook Pro was worth trying to fix or if I should just scrap it and get a new laptop. Through email we looked up the serial number and specs and it was their recommendation that it was worth repairing. Honestly, I was skeptical as this laptop was so slow, it took 30 minutes to turn on and I couldnt even do zoom calls on it during the pandemic. I took their recommendation for repairing it and Im very happy I did. Their recommendation was to replace the hard drive with a SSD and to add RAM and they gave me a very reasonable quote for the parts and labor ahead of time. When I got it back I couldnt believe how fast it was and how well it was working. It started right up, it was unbelievably fast, I was able to do zoom calls on it and able to open large files without an issue. I was very happy with their work, it was repaired quickly, they were responsive to my original inquiry, and the work came in at the price they quoted. Im so happy I listened to them and got my macbook repaired and didnt scrap it for a new one. I have a iMac that Im going to be bringing back to have serviced by them also and I would recommend them to anyone.
Visiting Geeks is a great resource to us; they are knowledgeable and professional and their pricing is reasonable. I recommend them highly.
Great work and I highly recommend them.
Great work done promptly and professionally! Highly recommend for any IT service needs.
Visiting Geeks has helped me out many times over a number of years, and I always receive outstanding customer service, reasonable prices, and excellent results. As a complete technological Luddite, I very much appreciate their expertise and willingness to help me with any problem – – large or small.
We have had success story after success story with this group. Not only do they know what they are doing, but they are prompt and more than nice. What a wonderful local business to have the privilege to use!
ALWAYS there for me. Quick response when I call. Everyone is so helpful. Even have them get my new systems and get them into my place. When they come everything is checked. Tests run. I LOVE this support I have. Never making me feel foolish! True gem!!!!
Our company have been working with VG for almost 2 years as a partnership. Very flexible, professional and kind people. As far as I know, they are pretty good at computer hardware and network system. They are not very big but they do cover almost of the Boston metropolis
Dick is extremely knowledgeable and diagnosed my computer issue quickly. He recommended and located choices for a new computer purchase on Amazon to suit my home needs. He went above and beyond for me on a few things I needed help with. He was great with my puppy, who kept running off with his stuff! A shout out to Nancy for coordinating the home visits promptly and pleasantly. Very reliable company and I would use them again. Highly recommend.
Lied lied lied I fixed with no parts myself after research and they were going to charge my money for what parts.So went there keyboard came out of my laptop i thought it yanked put wasnt sure. They quoted 90.00 for parts and repair. They wanted me to leave deposit I said no i qant to see whats wrong 1st. After 90 for labor and repair i went home researched and found out that the keyboard just needs to be put back in place took my less that a minute more like 10 seconds in real it works now and cost me less time to find solution then to drive the 2 blocks beware how could you lie and take advantage of someone you could have charge like 10 to 15 to put back in place. Luckily I am smart and did my research. I only brought there cause I figured maybe it be an easy fix and cost me under 20 since it was a small issueDont go hear unless you want get ripped off
Our company has been using Visiting Geeks for a few years now. We are very happy with the service. Dick and his staff are always able to fix what ever crazy problem we have. Always pleasant and helpful.
Extremely fast, knowledgeable, patient, and kind. Dick helps you understand whats going on no matter your level of ignorance. I thought my old iMac might be having death throes, but in less than an hour he had determined the reasons for its balkiness and set up an inexpensive solution (one I could follow through on myself).
He is very knowledgeable and quick to fix any problems. I highly recommend him.
What a great group of people. I needed files recovered and they took care of it with no issues and very reasonably priced as well!!
I thought my laptop hard drive was dead after I couldnt get the laptop to boot up. Diagnostics said the hard drive was corrupt and needed replacing. I brought the laptop to their shop and the next day they called with good news. Dick got the laptop to boot up and he saved all the data. Dick is friendly and very knowledgeable, and fast. I will definitely recommend Visiting Geeks.
Very happy with my laptop fix. Great turnaround time, and reasonably priced.
Visiting Geeks has been very helpful in keeping my small business going. I use them for virtually all IT related problems, and have used them for home issues as well. They are prompt and explain everything that is related to the problem as well as the solution. I would recommend them to anyone operating a large or small business.
Friendly, knowledgeable help on restoring my windows computer.
Visiting Geeks was great! I was unsure of what was wrong with my computer and gave them a call. He was there within the hour and got it back up and running quickly.
Quick response, not only solved virus problem but also improved speed of internet connection. Reasonable rates!
Helped bring our office into the 21st century! I could not recommend Visiting Geeks more, very helpful and professional.
Visiting Geeks techs have always responded quickly and have been a great asset for an at-home worker.
Wonderful, professional,caring and understanding and were able to fix my problems. I give them an A +++++++
Visiting Geeks provides excellent, speedy service! Solves all of our technology issues and are always an absolute pleasure to work with!
As usual you are a pleasure to deal with and I always suggest you to friends with computer problems. So glad youre available.
Just what the (computer) doctor ordered!