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Christian Brothers Automotive Andover
1716 Bunker Lake Blvd NW, Andover, MN 55304, United States
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Christian Brothers Automotive Andover

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Da
Review №1

Brought our 5-year-old vehicle in for A/C not being cold. They put in dye, refilled A/C, and then said come back if it gets cold again. $240. 5-days later it went warm again. I can see they dye all over the A/C compressor. Brought vehicle back and they couldnt find the issue. They refilled A/C and said come back if it gets warm. No charge.5-Days later it went warm again. Brought it back in and they said the Schrader valve was the issue, replaced it & refilled. No charge. I said if the Schrader valve was the issue, then it would have happened when you filled the A/C. They said come back if it gets warm.5-days later it is warm again. brought it back in and now it is the evaporator core and they want almost $2,100 for it. I called another shop who said it is a 12-hour job and with evap core it runs $1,550. I call Christian Brothers back and explain the other price I received. They said OK we can discount it $90...What? Ive been in now 4 times and have a very unhappy wife. I then brought it to another shop, and they will call me tomorrow. This shop said approx. $1,500. Way too many excuses and not any results and prices are way too expensive. I WOULD NOT RECOMMEND CHRISTIAN BROTHERS AUTOMOTIVE TO ANYONE!

da
Review №2

Great service, very nice people behind the desk. Just a oil change but treated me like a king. My hood popped up after but no problems

Ab
Review №3

They not only fixed my air conditioning but drove me to and from work. Such nice people, will go them again if I have any future car issues. Worth driving 30 minutes to.

Co
Review №4

Frendly, knowledgeable about my make & model of car, informed me of upcoming issues that were starting to present themselves, highly recommend this business

Sc
Review №5

Good, honest shop that does quality work. I go here anytime a repair exceeds my own knowhow or ambition.

Ca
Review №6

Excellent service 👌 you can tell everybody there has the holy Spirit

Cu
Review №7

I got all that I wanted done, but 3 things that they missed... I asked for oil and filter change radiator fluid and transmission fluid.

Te
Review №8

It actually took 2 visits to get my problem fixed, but they were very friendly and sincere about getting the issue resolved and gave us a generous discount for our inconvenience. I would recommend them to family and friends in the future.

te
Review №9

Very personal service, reasonably priced. Very good communicator. The receptionist even remember my name when I return the second time. Customer service seems to be there paramount concern. There appears to be a great effort for integrity. They are replacing the engine in my F-250 Ford and are a little cheaper than some other shops.

Vi
Review №10

Very polite and friendly. Did exactly what I asked for. Thanks

Ma
Review №11

Great service. Have used them several times for different vehicles and repairs. Fair labor costs and oil changes.

Sh
Review №12

Great service, the prices are a little high.

Le
Review №13

Christian Brothers is the reason people dont trust mechanics any longer. This is the first time I have ever written a review on-line however I couldnt help myself after this interaction.My son brought his Chrysler to them with a cylinder miss fire. A couple hours later they called and said his car was leaking a lot of antifreeze and that the car was no longer drivable until he replaced a broken hose. They quoted $800 for the work which included a $250 steel hose. When my son told me this, we drove up there immediately. I asked to see the car, Bob (sales guy) said sure, $10 to see the car (I didnt laugh). I asked the mechanic (great guy) where the leak was coming from and he showed me the hose (which was in great condition) and said this o-ring was leaking. I asked if they had an assortment of o-rings at the shop, Bob (sales guy) said no, the mechanic said yes. I ask for them to replace the o-ring for $.30 rather than replacing the $250 hose (Bob said he was going to write notes in his computer that he didnt agree with this). Mind you this is a 10 year old car.I asked how much labor they had into the car at this point and Bob said it was a 3 hour job. I said thats not what I asked, I asked how much labor you have into the car at this point. Bob said it was a 3 hour job. I said, oh your not willing to tell me that huh? Bob said no. In other words they do jobs based on what labor the book says, not the actual labor costs. In other words if the book says its a three hour job and they get it done in one hour, you will pay for all three of those hours.I then asked if they sorted out the cylinder miss fire yet, they admitted they hadnt (mind you this is the fourth or fifth time he brought his car there for this same issue). They swapped the coil from cylinder 2 to a different cylinder to see if the miss fire would follow.They saw a 20 year old kid coming and thought they could take him for a ride. Little did they know that I was going to be visiting them shortly after they tried ripping off my son. Its no wonder the shop was nearly empty, obviously other people figured this place out long before we did.If you value honesty and your hard earned money then you will not bring your car here.

Jo
Review №14

Overpriced, snobby rude receptionist, discount tire recommends them for alignment, quoted 40 to 50, they charge 104.. I set my appointment, wait a week, go in for my appointment and they said I didnt have a appointment. Very angry until I found a place that did my alignment for 50. Zero stars!

J
Review №15

Our vehicle wouldnt start while camping nearby, and we had it towed to Christian Brothers. In a couple of days they had it up and running at a competitive price.I work on my own vehicles usually, and I found that all of the diagnostics and recommendations were trustworthy.

Ja
Review №16

I have gone there for wheel fixes on a few occasions. Very prompt service and clean facility. Seem very knowledgeable and thorough.

Jo
Review №17

Great service, inspection reports are great, but they are a bit more expensive than every other place nearby. I think you get what you pay for, though.

Li
Review №18

Had a great low stress experience! Recommended! *pseudonym.

Mi
Review №19

Got my alignment done in a timely manner. Price is a little higher than other competitors but I feel like the service and hospitality makes up for it

He
Review №20

Recently had repairs done. Oil sender unit and gaskets. Done in under 6 hrs, was sent photos of the found issues via text and was able to correspond with Cliff and get estimates to proceed with repairs/replacement. Super simple, super friendly and super fast service! Id take my vehicle there again, for sure. Thanks Cliff and Nate!

Ro
Review №21

I came in to have alignment done on my vehicle, since my car is very old, they pointed out the parts that they recommend to replace before they proceed with alignment. Their techs are very knowledgeable and knowing that doing alignment with worn out parts does no good, recommend replacing. After I replaced all the parts, they were able to quickly do the alignment and I was on my may. It’s hard to forget great service and the people. Their name truly does represent who they are.

Ha
Review №22

Excellent service! I was in a bind and this shop really came through for me when another place gave me the run around. The staff was extrememly helpful, genuine, and got the job done at a reasonable price. All the positive reviews on here are well deserved. I will be back!

To
Review №23

Dishonest business. They scam you into needing more repairs and over charge you. Not very Christian in my opinion. Do not recommend.

TD
Review №24

I am very disappointed to say the least. In February I had engine work done that was supposed to fix an oil consumption problem as well as replace the timing chain. I brought it back when the oil level dropped by 2 quarts/ less than 2,000 miles. Now they say I need piston rings. I am shocked, nobody addressed the failure of the first fix which was $2,000. Now the next attempt is $2,900. I have thi take my business someplace else. This was within 2,000 miles

Je
Review №25

Everyone was so nice and made the issues with my car easy for me to understand. Went above and beyond to help me find a solution for some body damage when they don’t offer body services. Thank you

Da
Review №26

Pleasure to do business with, will be returning for all our automotive needs from now on! Highly recommend

Ro
Review №27

We went here because of good reviews and recommendation from AAA who we had to call for a tow because we had a cracked oil pan in our 2015 VW Golf. The front office people were very nice and worked performed was good plus they were able to get the car in right away which was nice. The issue I have is I think we were definitely price gouged. Total bill for lower oil pan replacement which included gasket and sealer kit plus oil was $937.25 and that was after a 10% AAA discount. They charged $355.99 for a new oil pan from Luther VW. I called Luther and price they quoted me was $227.10 so you do the math. Christian told me they got the pan from Luther and their computer automatically adds the upcharge. I think adding $128.89 to the real cost of the oil pan is extremely out of line. They did tell me I would be getting some coupons for future visits. These will come in handy for starting my next campfire.

Ka
Review №28

The most pleasant experience I have ever had at a automotive shop. Very comfortable waiting area, ready for my arrival, and very speedy oil change/tire rotation. If I could rate 6 starts I would! This will be the only place I go to moving forward. Thank you Christian Brother Automotive!

Vi
Review №29

Fantastic service. We had our Vehicle here because we were breaking down mid trip. The staff here got us in that day and even shuttled my family and I to our family’s house. Amazingly friendly and genuinely concerned about getting me and my family back on the road ASAP. We are from out of town and so to get this type of service was a major blessing. Thank you to all the staff, just great.

J
Review №30

This is a first time I have ever had a Auto Repair Company impress me with top end service and fair pricing. I am a hands guy and do most work on my own vehicles. With in 30min I had a text showing my good, bad & ugly, n repairs I needed and with actual pictures showing the repair work. 😁

Ai
Review №31

Friendly staff, fair price, excellent environment. Would recommend any time anywhere!

Je
Review №32

Good honest people!!!

Da
Review №33

The best service hands down. Consistently reliable and educational. Not only do their repairs last and create a better driving experience, but Christian Brothers also makes sure that you know exactly what is being done and why it is recommended to do so. They always put in the extra effort to make sure I am comfortable and informed in my decisions. Bottom line, I trust Christian Brothers and firmly recommend them amongst the best mechanics in the greater Twin Cities area. I will rely on Christian Brothers to take care of my vehicle(s) for years to come. Well done!

Sa
Review №34

Christian Brothers is an amazing repair shop. I am so grateful to have found a reliable, trustworthy place to bring my cars for maintenance and repair. After a protracted, painful and lengthy repair process with the local Jeep dealership I found Christian Brothers for a second opinion. They did the same work in a quicker time frame and with no hidden costs or markups. They are truly someone you can feel comfortable with and believe in. I cannot imagine ever going elsewhere.

Ke
Review №35

I love Christian Brothers Automotive because they are honest people who have never once tried to oversell us on auto repairs. Always genuinely nice, always professional. Reasonable prices. They offer a shuttle to get you where you need to go if your vehicle is going to have to stay for the day to complete your repairs. I would absolutely recommend Christian Brothers Automotive to family and friends!

An
Review №36

Christian Brothers Automotive was amazing to work with! My husband and I both had to get new tires due to pot holes and getting flats within a few days of each other (woo MN springs!) - when I asked where Discount Tire would recommend for an alignment/check they suggested Christian Brothers! I was so happy with their service! I was there for the first appointment at 7, and was out by 7:30! I didnt need an alignment after all (thankfully! We have dropped enough cash on tires so far! I was happy they didnt try to convince me I needed something I didnt! Everyone was happy, helpful and professional! They will be getting my business again when it is needed! :)

co
Review №37

Amazing place to take your car. Truly wonderful people working there. Very clean, comfortable and affordable. They are the most honest people in the automotive business, and they look out for you rather than their own pocket book. Definitely worth making an appointment and giving them a chance to earn your business!

An
Review №38

Ive been bringing my vehicle here for a good year now. I wont bring it anywhere else. The service in front and in back is outstanding. They make me feel at home. They are completely honest and helpful. Plus, I love their music choice 😊

Je
Review №39

I was there about a week ago for an oil change I have them do this a few times on my 2012. Ford Focus, I asked for a quote to replace spark plugs cause I no longer had the socket for it. I was quoted $195 dollars just to replace the plugs, I told them that was an astronomical price for that, they told me it included labor and guaranteed to work for 100,000 miles, and then I was told about replace bolts on a sway bar that needs to be done which would be 400 dollars, I checked at another site and for a plug for my car was $7.50 per plug, when I tried telling them this they preceded to give me a lecture about doing maintenance on my car, and how I need to do it, with all of the things they wanted to do to my car it would of cost me about 2,000 dollars. No thanks, they are nice and friendly but if you need work done a dealership is cheaper, or better yet do it yourself

Co
Review №40

Excellent overall experience. I called and scheduled an appointment for an opening next day for an oil change. I work nearby, and they were able to shuttle me to my workplace after I dropped off my vehicle and picked me up upon completion. They took just over an hour to complete the oil change and inspection. Pricing was competitive and fair, and the staff were very friendly and professional. I will be back for additional maintenance and work in the future!

Co
Review №41

I cannot say enough about this place. From the waiting room/office to the service and customer care. The work they do is excellent and the respect for their patrons is something I haven’t encountered.If you are looking for a place to keep your car running well and trust what they have to say, look no more. Pick up the phone and call, you will NOT be disappointed!

Is
Review №42

If you are looking for a repair shop thats honest and full of normal nice people well you have found it. We have had our cars in for various reasons and have been happy every time. We have been treated well and got a great value for our money. Last week when my car wouldnt start they checked my battery (it was only 4 months old) and found that it was a bad battery. They took my battery to Interstate Battery to cash in on the warranty and then installed my new battery for $20. We were so amazed that they took the time to drive to Interstate to do the exchange free of charge. I couldnt be happier!!

Ni
Review №43

This shop is super friendly and thurough and do a good job at the repairs they complete. They are very detailed in giving you a report on whats wrong with your car and what actually needs service. The repairs are completed quickly too which means you get your car back fast. They also offer a shuttle service so you dont need to find a ride. They have been very helpful to me in trying to keep the cost of repairs low and have bent over backwards to assure customer satisfaction and great service. They are very nearby too. Its hard to find a great, trustworthy shop and I feel like I can rely on Christian Brothers. Thank you.

Ke
Review №44

This place is expensive and a rip off. 310 dollars to replace a battery and an oil change. Sorry thats a rip-off.

AL
Review №45

My Tire valve stem broke off halfway down, with cold weather coming I could not add air pressure, I called them at 7am and it was done before noon, I googled repair costs and they were spot on for this repair/replacement, they are the best!!!!!

Gr
Review №46

All the 5 star reviews for this shop are very real. This was the best experience I have ever had repairing a vehicle. I will never be bringing my cars to another shop!I called on Sunday night when the shop was closed planning on just leaving a voicemail but to my pleasant surprise I spoke with a customer service representative from a call center who took down my information. I then received a follow up call first thing Monday morning. They were able to get me in on Tuesday morning and I picked up my car on Wednesday. Extremely fast service!I was having issues with my brakes, but was unsure of the source. I only gave them rudimentary information on what was happening and they were able to pinpoint exactly what my issues were. I also asked them to check for anything else they would recommend getting done on my old, beat up, high mileage, 2006 Pontiac G6 to keep it on the road as long as possible. I received a call around lunchtime on Tuesday after they had inspected everything. Mark was amazing! He broke down for me the urgent issues with my car, along with the things that need to be done but not right this minute. Mark explained to me everything they were going to do and the reasons why they were going to do it. This was the most confident I have ever felt about a shops work in my life. I can safely say that I will be a Christian Brothers customer for life.Thanks for the great service Mark and team!

Jo
Review №47

They helped my family in a time of need and did an excellent job!! They made sure everything on my vehicle was working and safe to drive. Very caring and kind people who helped out total strangers out of the kindness of their hearts. I highly recommend this shop they are honest and trustworthy people. Again Thank you all...Jeff and Burnetta

Do
Review №48

I am so excited to have this company local. The care and service is exceptional. Even though I had to leave the car for a day and a half, I did not feet put out. They even offered to take me wherever I needed to go.They do to your car only what is truly needed. They keep you informed of what may be coming up ahead. In other words, they watch over your vehicle with care. This is reassuring to me, knowing that when I pull away, Im secure in my car.These people work with integrity and treat you the same.God Bless them.

Da
Review №49

Dan and the entire team at Christian Brothers are world-class…. Can’t say enough great things. I’ve been bringing my cars to CBA for a few years now and have always received great service. They are the only shop I’ll take my cars to for service & repair. I know I can always count on honest information – fair pricing – and an incredibly friendly staff. I would highly-highly recommend Christian Brothers.

Gr
Review №50

Ive been coming to Christian Brothers for three years. Not sure why I havent written a review yet, but its time to get it done.We have had all three of our vehicles serviced here, and have always been treated fairly, offered a fair price, and have never been pressured or pushed to have other work done. They will bring up issues that will need to be addressed in the future, but have never put on the pressure by making it seem they are urgent when they are not.The Service Manager, Dan, is awesome. About two years ago I felt that my transmission wasnt behaving like it should. Since I was leaving the next day to travel with my family to South Dakota for Christmas, I was nervous to say the least. Dan told me to bring it down and hed take a drive with me. After driving around for about 15 minutes, he reassured me that all my transmission was behaving as it should. I took his word for it, and have never needed any work on the transmission...so he was right.In that same situation, I believe there are many places that would have simply said, youre right and put a new tranny in for me - even though I didnt need one.I have been to many auto shops in my life, but Christian Brothers is the one I trust.

Ty
Review №51

Great service. Recently moved to Andover and was looking to find a place I can trust to bring my car to. Had to get my breaks done, shopped around and decided on Christian brothers. Worked with me to offer a fair price compared to others, and seemed transparent with what they did. Afterwords let me know things they said could be looked at but didnt try and pressure me into getting it done immediately like a lot of places do now. Will for sure be going back for my other car needs!

Da
Review №52

I first came to Christian Brothers a few years ago to ‘try’ a new service company. I was hooked at the first interaction. They really do care about their customers. The facility is clean and comfortable, and more importantly they take care of your car as if it was their own. So many good things to say about this company.

Ni
Review №53

Christian Brothers is the most friendly and honest automotive repair shop Ive been to. From the moment you walk in...greeting you with a smile, asking if you want something to drink, to asking if you need a courtesy ride home. We have had three vehicles and a company vehicle serviced here in the past year! Wouldnt trust any other shop to work on our vehicles. Dan is very honest, and tries to get the job done at the lowest cost possible.

Za
Review №54

Started taking our vehicles to Christian Brothers about 2 year ago and have been very satisfied with their overall service and value. They are more than happy to take the time to talk through options on older vehicles. Most recently Shawn and Dan were a big help on my 2006 Fusion that I still want to keep around for a few more years. Would highly recommend them to friends and relatives.

Ta
Review №55

My first experience with Christian Brothers was earlier this week when I brought my truck in for brakes. What a great place. The service and professionalism were outstanding. I was also impressed with how clean the facility is. I would not hesitate to bring any vehicle there the next time I need something done. Great job Christian Brothers!! Well be back..

Al
Review №56

Such a nice customer service. Defiantly recommend this place. None of the shop in town wanted to do my hub press out job at 5pm but this guys did me such huge favor and helped me out right before they close.

Ha
Review №57

Hands down best auto shop in the area. Incredible customer service and knowledgeable staff. The owner, Dan, is a great guy who does honest work and has a team that reflects that. You can trust everyone there to help you with whatever you need without overcharging you. I wont go anywhere else!

Mi
Review №58

Extremely friendly, great work. Didnt tey to sell me something I didnt need. Very honest. Will go back for any work on any car from now on.

ML
Review №59

Took my son’s truck in and fixed his repair quickly. Awesome customer service!

M
Review №60

Phenomenal service from the first phone call. The management team communicated with me through the entire service. The Techs were knowledgeable and friendly, even sending me texts to keep me in the loop on their findings. I dont normally let anyone work on my vehicles but these folks changed my mind about auto service. When I take my vehicle in for service again it will be to Christian Brothers.

To
Review №61

I was very pleased with my experience at Christian Brothers Automotive. They correctly diagnosed the problem and fixed it right the first time! This place is definitely a step up from your average car repair shop. Very professional employees and an extremely clean waiting area and shop. They were very open and honest with me so Ill be back!

Bi
Review №62

Ive always had great service here. They always follow up with a phone call or a card in the mail to thank you and make sure you are happy with the repairs. I had a small issue with something they repaired once and they let me come back in and fixed it right away. I recommend this place.

ti
Review №63

I’ve been going to Christian Brothers Automotive for several years now since I moved to Andover, MN from California. This place is truly the definition of, “Minnesota Nice/Friendly!” They have treated me with professionalism, hospitality, and excellent automotive service. To mention a few...I have been shuttled to a shopping location during my wait.They have also made me feel welcomed when I had to wait in the waiting room with my children.By offering beverages and toys to entertain my littles. I’ve never felt pressured to make purchases on their auto service recommendations. If you’re looking for a new place or just want to try some one different? Give these guys a chance. You will not be disappointed! Hope this review is helpful as I don’t normally take the time to do reviews.Also, shout out to Jycenta service advisor for making our experience a positive one the last two times I’ve been in. Greatly appreciated! Loyal customer Tina B.

Er
Review №64

So incredibly impressed by the service I received at Christian Bros. I knew I had a transmission issue and a horrible rattle in my car but I had accepted that my car was just a rough ride.Christian Bros fixed all of it. I cant believe how smooth my car drives now. They even called to follow up two days later. They have gained me as a customer from now on. I am so grateful and HIGHLY recommended.

Ch
Review №65

Had a great experience last week! My van needed a lot of TLC, they got me in the same day and had everything fixed by the next afternoon. My van drives like a new car, and they replaced my turn signal light that was out, no charge. Very friendly staff, quality business. I will be back! Thank you!

Sh
Review №66

CBA has always been good to us and anytime that weve had a problem theyve worked to resolve the issue. We bring our vehicles here and I take their shuttle into my office; works out great! Good people, good mechanics, clean shop and reasonable prices.

K
Review №67

I was stuck with a flat tire and the staff here were so helpful with putting on the spare for me. They dont really offer tire services but offered to do my tires for me if I wanted. They were honest and recommended cheaper options if I choose not to go with their services. Very friendly staff..

Sh
Review №68

Highly recommended! Great place and very friendly staff.

Yi
Review №69

Usually Im skeptical of going to mechanics, but wow! I am impressed by their customer service specially Jacinda (hoping I got her name right). I was planning to bring in my vehicle for broken alternator bolt stuck in housing and since it was out of my elements/comfort. However I was able to get the job done myself. Right off the bat I can tell that the shop is filled with honest and great people. Will be bringing in my vehicle when Im unable to get the job done myself.

De
Review №70

We trust Christian Brothers Automotive with all our automotive needs - from oil changes to mechanical work. We feel they are always truthful in assessing our vehicles. Highly recommend!

Je
Review №71

I have been going to Christian Brothers since they opened. I bought a used car for my son, I knew needed some repairs. They have worked with me on setting priorities of what needed to be worked on, and what could wait. The estimates have always been spot on. They did quite a bit of work for me this week that couldnt be put off any longer. Jake was very helpful. He told me timelines, and gave me two updates. I am very impressed with the professionalism and kindness I have been shown going there. It gives me a lot of comfort to trust the business that is doing my car repairs. Car is running great and I am totally satisfied with what I paid for the guaranteed work done.

Je
Review №72

Very honest and friendly shop. The tech even came out when they were done with the manager and explained to me anything they found and I needed to be aware of. I will never take my car anywhere else!

Ro
Review №73

I have had multiple cars in for different repairs and Christian Brothers has always been very honest and fair. They have researched some of my issues and found that I still have a warranty through GM and saved me a lot of money by having GM do the work. The work has always been ontime and on budget. Great team of employees, its always a pleasure working with them.

Ka
Review №74

Awesome service. Our truck basically died rolling into their parking lot and the owner gave us a ride home. Outstanding customer service as I had 3 kids with me and they pulled out coloring books, story books, and blocks. No where else will you find a place that works with you and treats you more than just a paying customer. Will drive out of our way to bring our vehicles here. They will not disappointe you!

TJ
Review №75

Fast, friendly, and clean service.

J
Review №76

Clean facilities, quick and courteous staff and the mechanics are knowledgeable and informative. Ive only been here twice but will definitely be coming back in the future to get work done that I dont want to do!

Je
Review №77

Dan and Bruce are the two guys who run the front desk. They are so friendly and helpful and really make you feel welcome. I went in to get my front end aligned on my car after replacing most of the steering assembly with my husband, and it was done in no time. Maybe 30 mins. Thank you guys for the quick, quality work! Will absolutely recommend to others and Ill be back for future car work as well. :)

Jo
Review №78

I have had four different vehicles serviced, including a Lexus and a Mercedes.They did a great job, shuttled me to and from my house, and were very pleasant to work with. They would call and keep me updated on the vehicles progress and when it would be ready. I could not ask for a better place to get service.

Sh
Review №79

These guys are the best! Honest, respectful, and great prices.

Mi
Review №80

From start to end, these guys are A++ in customer service. As you as you walk in, youre greeted and they inform you they theyll get right to you (he was busy on the phone when I walked in). The oil change was done quickly and I was on my way out after 30 mins. Highly recommended.

Kr
Review №81

I brought my car in to Christian Brothers Automotive in Andover a few weeks ago because my car was not running smoothly. They checked everything out and found that it was a minor issue and had it fixed within the day! It was nice to know that they were honest about the problem and were prompt to fix my car and have it back to me quickly! They have a great and knowledgeable staff to help with the minor fixes, like mine, or the major fixes. I will definitely use them again!

As
Review №82

Love this place!I will definitely go back again.They checked my car out for free and provided visual conformation of their reports.They did not over recommend or over charge.Super sMiley & clean.

Ma
Review №83

I am always apprehensive about auto service. Calling Christian Brothers just for an estimate made me feel that they truley cared about me as a customer. No pressure to bring my car there. Once my car was there, I was informed of exactly what the repair would cost and suggestions for other needs that would be done at a very reasonable price. My First choice for automotive needs in the future.

Ch
Review №84

They were able to diagnose the problem very quickly and even offered me a ride home. Would recommend. Excellent.

Wo
Review №85

Everyone was very friendly, the mechanics were very knowledgeable and honest, the prices are awesome, and they do a very thorough job!

Ma
Review №86

We had one front axle seal replaced on our Accord about a year ago. It started leaking again, so we brought it back in. They replaced both seals and warrantied out both sides. Zero charge, not something you expect to hear from a repair shop. I called at 10AM, dropped it off at noon, and it was done at 5PM. Cliff and the guys did a very nice job with the whole process.

Is
Review №87

Good prices. Unwilling to work with constricting schedules on the customers end. Sometimes slightly rude over the phone. Went with another shop that prices about the same and helped work around my tight work schedule. Wouldnt recommend to friends over the other place.

Ma
Review №88

Great service and the friendliest staff. Intelligent mechanical staff that troubleshoot then repair not just change parts. Highly recommend.

Pa
Review №89

I recently had my oil changed at Christian Brothers in Andover and I couldnt be happier with the service I received! I have an older car and was trying to decide if it was worth it to get some repairs done, so I also asked Christian Brothers to look over the vehicle to identify issues. They thoroughly checked over my car and reported back all of the issues. They were very straightforward with me and told me that they didnt think it was worth it for me to put more money into the car. They could have tried to push me for a whole lot of costly repairs, so I really appreciate the honesty. Now that I am going to be looking for a new car, I will have Christian Brothers look over the car before I buy it and I will be taking it there for all of my future repairs. Wherever you live, it is worth the drive to get your vehicle repaired at Christian Brothers.

Er
Review №90

I was so impressed with my experience at Christian Brothers Automotive! Living in the area I had seen their shop and driven by it numerous times! My car was up for an oil change and decided to give them a try! I will never go anywhere else but them after this! Their waiting area is absolutley gorgeous with leather couches and offered me a bottle of water as I waited. There were some things that needed some attention to be fixed on my car in the future and they took the time to show me exactly what was going on and why it needed to be repaired. In all my years of bringing my car to a auto body shop, I have never had that kind of experience! They truly value on taking good care of their customers and building that trusting relationship. Thank you Christian Brothers for all that you do. You have my business for life!

Th
Review №91

Ive had 2 different vehicles serviced here. Both times I was offered a ride back home, so I could work without distraction, and was driven in a new comfortable vehicle. When my services were complete, the cost was less than quoted at the dealer and the work was top notch. I was never pressured for a service upsell like is common at most other shops. This fact alone makes me more likely to return. The staff and owners are joyful and pleasant to deal with. I would recommend Christian Brothers Automotive in Andover.

Da
Review №92

They explain every detail the hows and whys. The most honest group in the business that Ive ever experienced. I can tell they care and you will too.

Sa
Review №93

My DIY husband has been out of town for over a month, so while he is away Christain Brothers has been taking great care of my car with an oil change, new windshield wipers, and replacing a burnt out blinker bulb. I appreciate the welcoming environment and honest employees. Thank you for the great customer service!

Bi
Review №94

I always bring my vehicle to the dealer. I thought I would give a neighborhood business a try. I was very pleased with the experience. Scheduling, drop off and pickup went very well. I even received a follow up call. Very friendly staff. I am glad I gave them a try.

Bo
Review №95

Outstanding service. I went in for a oil change and tire rotation and they noticed my radiator clamp was about to break. Prior to fixing it they sent me a picture of what it looked like. I had never had someone do that in the past. I would recommend Christian Brothers.

Le
Review №96

Ive used Christian Brothers Automotive three times to date and all experiences have been great. Fair pricing, excellent communication and typically work comes in under estimate. I also like how convenient they are.

Br
Review №97

CBA is one of the few automotive repair places Ive been that described for me all the options i had along with the costs involved. They do terrific work and Ive never had a problem with anything theyve done. Dan and Bruce are some of the most honest and caring business people i know.

Jo
Review №98

Ive always had great service here. Ive never felt like Ive been cheated out or lied to. Highly recommend!

Me
Review №99

I was having electrical issues with my car after installing a radio and cameras myself (I had a service engine fault code). I was very careful with the installation, and I couldnt figure out what went wrong. I specifically read reviews online to find a reputable shop that had excellent customer service.I called this shop on Monday, July 30th. I gave a detailed explanation of what I did to the car, what was wrong, and what I had already checked. After listening to my explanation I was told that they would be able to work on my car in one week, on the following Monday. I made my appointment, and I had my car towed there on the morning of my appointment. When I went into the office the receptionist was very nice, and so was one of the gentlemen in an office behind the counter. There was one man in the office (who I assume to be a manager) who was very rude however. He told me that he wasnt going to look at my car until Friday. I kindly explained that I needed to know what was wrong with my car before that, and that I had scheduled the appointment a week ago. After arguing with me he finally offered to look at it the following day, and at least get an idea of what was wrong.The following morning I received a call from that same person and he informed me that they looked at the vehicle and that they couldnt figure out what was wrong with it. He told me my car was a mess and that I had bare wires all over the place, and that they didnt have the electrical diagnostic equipment to figure out what was wrong. He did give me the name of an electrical automotive shop and their number.I towed my car to the place he had recommended on Tuesday. The new shop actually went to my car with me and had me show them what I did to my car. Within 24 hrs they had found that the problem was poor pin connections between the fuse block and pcm (completely unrelated to the work I did on my car). I had my car fixed and I picked it up just after lunch on Wednesday. I drove it home to write this review.I am giving one star because of:1. How rude the manager was when he interacted with me.2. I was told to bring the car there even after I had explained what I had done, and how complicated it might be.3. How I was talked to when they didnt know what was wrong. It was as if the manager was blaming me for why they couldnt figure it out.4. The appointment was not honored, and it wasnt even going to be close. I can understand delays in business, but not an entire week. I was given no courtesy call to let me know that it would be delayed ahead of time. I wasnt even offered an apology that they wouldnt be able to look at my car on the day I had scheduled. If I hadnt argued about my appointment my car would still be sitting in their lot for two more daysbefore they would inevitably tell me they couldnt fix it.I wasted a week of my time and two hundred dollars in tow fees by visiting this shop. I almost gave two stars since the receptionist was nice and the facility was quite clean; However this was one of the worst customer service experiences Ive had in years.

Br
Review №100

The service at Christian Brothers is probably the best Ive had, always trustworthy, prompt and an all around great atmosphere! Highly recommend them to all my friends and family!

Information
20 Photos
100 Comments
4.6 Rating
  • Address:1716 Bunker Lake Blvd NW, Andover, MN 55304, United States
  • Site:https://cbac.com/andover/?utm_source=GMB&utm_medium=organic&utm_campaign=andover
  • Phone:+1 763-447-4009
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Car inspection station
  • Car repair and maintenance
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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