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Anderson Automotive
2966 Oak St, Anderson, CA 96007, United States
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Anderson Automotive

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Ja
Review №1

I was given a huge runaround with four other shooed before visiting Anderson Automotive. They were fast, clear, and concise with their diagnosis and repair. I really appreciate all the assistance that Jake gave. He was great with communicating all the steps taken on my vehicle and change in price when necessary and even saved me some money.As a young woman, I get really scared that I am vulnerable to getting taken advantage of when it comes to areas I am not understanding. I wholeheartedly believe that I put my trust in the right shop. I’m so glad to have my car back!

St
Review №2

I appreciate that they were able to get me in and immediately start work on my car. 2 other local shops had 1-2 week waiting lists. Branden was excellent in communication and service all throughout the process. Seems like Anderson Automotive prides themselves on quality service all around. Ill definitely be returning for future work! Thanks!

Je
Review №3

Anderson automotive is a great place to do business with. I came to have my oil changed, just before they let the car off the rack, I walked out towards the shop. The tech saw me and asked me if it was my car, yes, he walked me around the car explaining what he did and showed me some small issues he thought I should know about to keep an eye on them, thank you! Service was great from start to finish. Their young and polite, a bigger plus.

No
Review №4

We needed to get our van smog certified today before our weekend trip. Ashley got us a schedule and Brandon got the work done in a few minutes.I say it was very quick service as I barely finished the email i was writing.The waiting area was very welcoming with refreshments .Very clean and the air conditioning was very appreciated as it was really hot outside.

Th
Review №5

I had an appointment. I showed up about 30 minutes early. Instead of making me wait, they took my truck immediately. Even though they have a full day, they got me finished before the time of my actual appointment.Great job guys. Very kind and professional. Each of the mechanics that I ran into were very nice and helpful...I love the fact that the owner actually reads the reviews. Great job guys. Keep it up. Will be back if I have the need... 👍

De
Review №6

I’ve lived in 5 states and owned as many vehicles and this place is the best!!!!I will go there for everything! They explained everything, they were on time, prices are competitive, I just can’t say enough good things!!!

Sh
Review №7

Recommended to me by my mom and step dad. Everyone there was so professional, kind and patient. As a woman I felt very confident they were giving me the best prices for the services I truly needed. Thank you all!

Je
Review №8

Great service and highly recommend them. Awesome experience all the way around.

Ki
Review №9

Honest, reliable, attention to detail, loaner vehicles was an added benefit! As a woman, they don’t treat you like your ignorant but do treat you with respect and honest. After going to other repair facilities, I’m sticking with Anderson Automotive.

ca
Review №10

Really happy with this shop. Tried to fix a smog related code myself but got stuck. They tracked down the issue and got the car to pass emissions

Je
Review №11

Super awesome staff and very knowledgeable. Office staff super friendly and no pressure feeling. Great pricing and they were able to fit me in. Hands down next level service. Thank you

A
Review №12

❤ WONDERFUL❣I was having a very rushed hectic day. Last stop was snogging my car...what a delight! A beautiful clean, air conditioned room .... bathroom...and even FREE drinks and snacks!!!! Super friendly, helpful & professional.I absolutely recommend and will be going back for any other car related maintenance.Thanks so much!

Mi
Review №13

They took my car in at the right time, told me it would be one hour for my oil change and they were correct. The waiting room was very clean and they even had coffee, tea or hot cocoa and wrapped snacks. I will definitely be going back to this place of business.

Ro
Review №14

Anderson Automotive is amazing. All of the employees are friendly and very knowledgeable. I know without a doubt my vehicles are getting the best service available to them.Anderson Automotive cares about your vehicle, your personal experience at their shop and what’s happening in our community!⭐️⭐️⭐️⭐️⭐️

Yu
Review №15

Very friendly and professional staff. They fixed my AC and now it’s working perfectly. For any future car troubles, Anderson Auto will be my go to.

Su
Review №16

Excellent service and true to their word. Very knowledgeable and friendly staff. Would give this service an A+. Thank you!

So
Review №17

Branden was very friendly. I was in and out within 30 minutes. They have a really nice and comfortable waiting room with lots of drinks and snacks available.

Al
Review №18

Always so friendly, honest and welcoming! Brandon in the front office treats each customer like family!

As
Review №19

Staff are super friendly and informative. Im pleased with the work they have performed on both my husbands car and my own.

Me
Review №20

Nick and Nicole at Anderson Automotive are the best! This is the most reliable auto shop I have ever had the pleasure of dealing with. They are through, fair and above all honest folks. They have taken care of all my vehicle needs on my two older rides with such care, patience and understanding it is nothing short of amazing. Everything from oil changes, smog service and general maintenance. I highly recommend A.A to anyone who is looking for vehicle service. Two thumbs up, 5 star service!

Ni
Review №21

Super thrilled with my 1st visit to Anderson automotive! They provided such excellent and friendly customer service. They answered all my questions and explained everything in detail. They have amazing and fair prices and are up front and honest about everything. I will be back for sure.

Na
Review №22

Its nice being able to borrow a car while your own is getting worked on,nice and convenient for us,and great having air conditioning again!!! Thanks guys

Ro
Review №23

Very professional very honest.The best shop I have dealt with in a long time.Best in the North State

Ch
Review №24

My truck has been fixed twice by them they do great work at a fair price very reputable. Would recommend them to anyone that needs automobile care done.

Le
Review №25

Very friendly and knowledgeable. Done in a timely manner. We were very happy.

Na
Review №26

As always they do a great job.

He
Review №27

I’ve been coming here for 3 years, 3 different vehicles worked on. Great quality every time, and really sweet employees. Overall a super stand-up place to trust with your vehicle. They went above and beyond to make sure my car could be finished in time, as I was going out of town this week I ran into car trouble. Will always come back here!

Kr
Review №28

Amazing service and very friendly. Explained everything and showed me exactly what was done. And didn’t try and force anything I didn’t absolutely need. Very happy with my visit here!

Ja
Review №29

One of the best mechanics Ive ever dealt with. Alot of place want to try and tell you to spend the max amount of money for what needs to be done or waste your time with this and that, they were straight up and very thorough with everything that had to be done now and what could wait until later. They sent me a link to the entire test to see pictures and everything and walked me through all my questions and didnt make me feel stupid or rushed even though they were extremely busy. They even gave me a ride home. 100% recommend and I will be back. Thanks again.

Ki
Review №30

I have been utilizing their services for about 2 1/2 almost 3 years now and will never take my Volkswagen to anyone else! They value their customers have fair and reasonable prices!!!!

Re
Review №31

Very helpful and friendly to a non customer.Allowed me to leave my car with them to be safe for 2 days until I could have it delivered to home.My mom is a long time customer and would not take her car anywhere else!!

An
Review №32

Nice place, nice people, cool, comfortable waiting area & I passed smog test! Win, win all around!

Er
Review №33

Brandon, Ashley and Nick provided great customer service and met the time when they said my car would be finished. They all went above and beyond in making sure I, the customer, was taken care of. Im now a customer forever here. Great job!!!!!

Co
Review №34

All I can say is check your bill!! 700% mark up on parts!! Price gouging is an understatement...get a second opinion before using this shop.REPLY: I offered to have parts shipped from Dodge dealership OEM and pay your labor...dont know how much more origional and not cheap but 700% cheaper than your charge. Thank you for waving the not being able to complete the service charge. I wish you well, however, it will not be with my money.

St
Review №35

Great place to bring your vehicle for quality repairs.

Er
Review №36

Great service and dependable. Highly recommended

te
Review №37

Great service on my car clean and friendly.

Ca
Review №38

Great service, great customer service! Love the new office! Very fair prices.

R
Review №39

Stand by their work. Warranty work when new oem parts fail. Always courteous.

ry
Review №40

I used a coupon a full synthetic oil change, and got my car smog done all for under a $100, a great deal! Plus the customer service is always friendly.

Li
Review №41

I am very happy with the service! I got my oil changed and they also did a 45 point inspection as part of the service. They take photos of the areas they inspect and text you a link to view them and keep them for your records. They were friendly, thorough, and professional. I highly recommend them! 😃

Ca
Review №42

These guys are awesome I drive from Redding to get my car serviced because they know what theyre doing, they are honest whether they make money from you or not they will tell you the truth about your car truck or whatever you bring. They are efficient they obviously care about their customers, I have been to a lot of different mechanics in my lifetime and these guys I trust I will recommend them to anyone. They send you pictures with diagnosis, and explain the issues, health, and repairs your vehicle needs so you can clearly see and understand what work needs to be done!! I am huge on reviews because us customers have to rely on them, its our hard money we dont want to waste it! Good job Anderson automotive!!

Br
Review №43

All reps I spoke with were kind. They worked with my schedule.

To
Review №44

Everyone there was courteous and friendly. Brandon helped and kept me updated on the progress. They supplied me with a loner car. I was impressed with the way they sent photos and complete information on what did or did not need immediate attention.I will definitely recommend Anderson Automotive to everyone I know as I believe I finally found my automotive repair home.ThanksFrank

Pa
Review №45

Very patient and accomodating to my needs as I evaluated whether or not to have the necessary repairs done to my vehicle.

Ke
Review №46

Very friendly and polite.

Ro
Review №47

First time at Anderson Automotive and not the last great bunch of excellent mechanics and office staff more then fare price.

Au
Review №48

I came in unsure if my car would pass California smog after moving from out of state. They were super helpful and worked with me until then knew I would pass. I was recommended by another person and I am happy I took the suggestion.

Ru
Review №49

Very courteous and they have a shuttle service..

Li
Review №50

Great customer service, fast and efficient!

La
Review №51

I loved this place. Very professional and courteous. Got my brakes done in a timely manner and had there shuttle pick me up. I will continue to go here for all of my car need. Branden was very prompt and kept me in the loop. Thank you!

Th
Review №52

As always, their diagnostic service is invaluable. They are extremely thorough and always stand by their work. I won’t take my truck anywhere else.

Pe
Review №53

I got a smog check. $45, seemed like a good price. I was very early (forgot to change my truck clock for daylight savings... lol) they still did the check and I didnt have to wait! Super nice people.

Bo
Review №54

Google for the best rated auto repair near me since we just moved to the area. From the first friendly conversation to the pick up of my repaired car, Brandy and Brandon were professional, friendly and easy to work with. The mechanic ( sorry forgot his name) took me out and showed me the problems, explained, advised and Never pressured me.I recommend Anderson Auto.

Be
Review №55

Always great friendly service. Only place I take my cars to. I give them 10+ 🐕

Ju
Review №56

Anderson auto went over and beyond, our breaks went out in a car we bought in Sept they did. Full inspection took photos and explained everything to us verbally and in writing. They even lent us a lender car while our car was being repaired. We will recommend Anderson Auto to our friends, family and people we dont know as well. Thank you for everything.

Ro
Review №57

Would recommend to anyone in the Anderson/ cottonwood area to go. Friendly and efficient.

Ti
Review №58

Kind employees and mechanic, worked to get to the bottom of the issue.

Jo
Review №59

Very honest and reliable business nothing was done until they called me and told me option and explain things to me. Gave me a loaner car to drive while my truck was being work on. I would recommend them to people and pretty reasonable prices. I personally will be back again. Thanks Anderson Automotive.

DO
Review №60

I mean wow. I just got an oil change, they gave away tons of free oil and labor on Veterans Day 2020, but I got to meet and talk with a lot of the employees. You know somewhere does amazing work when then have amazing employees. Everyone was super easy to talk to. Overhearing them talk to customers with issues, they were genuine and worked had to make sure they were happy. While I only came in for the oil change and hope I don’t have auto trouble I’m the coming days, I know now I have a place to go if I do. Thank you Anderson Auto. You all are wonderful. Thank you for being people worth serving your country for.

LA
Review №61

Anderson Automotive is wonderful! Friendly staff, both on the phone and in person. They seem extremely knowledgeable and communicate their findings on what your car needs without any pressure. I felt very comfortable bringing 2 different vehicles to them for smog tests and other repairs.

Tr
Review №62

Had a smog check done and I was our of there in 20 minutes... Fast and great service

Ch
Review №63

Honest quality service! I highly recommend this family automotive repair shop for your auto needs. Nick and Nicole are very kind, welcoming and knowledgable. I am a repeat customer and highly recommend this business to my friends and family

A.
Review №64

I needed some warranty work done so I called Andersons to see if they could help me out so I didnt have to go to the dealership. Since I have an extended warranty through a third party they were able to help me out! I was able to get small regular maintenance items done at the same time. They didnt try to upsell me or push unnecessary work. Very friendly and professional staff!Brandon, at the front desk, was very friendly and was able to process my paperwork quickly with no wait.Definitely would reccomend Anderson Automotive!

Ga
Review №65

People were polite and informative. They kept me up to date on when the truck would be finished.

Tr
Review №66

I was about 5 minutes late for my appointment. It was not a problem. They were professional, discussing everything they intended to do. They said it would be 2 hours, and took me home and picked me up when my car was finished. Great place, great employees and great prices

Lo
Review №67

Low beams for headlights went out(both). Back passenger light wouldnt go off, thought it was an electrical problem so took it into the shop and had them take a look. Granddaughter, 3yrs old, had turned a nob witch kept that light on. Both low beam bulbs went out at same time. Thanks to all of you and God bless. 🤗💖👍🏻🙏

Sa
Review №68

Had AC recharged. Ended up needing something else but they had it done promptly and had great customer service. They shuttled me home and back and I was not expecting that. Great place and will be going back.

Ma
Review №69

Professionals ... I love this place!

Br
Review №70

Have been going to Anderson Auto for about 4 to 5 years now. Polite, professional and look outside of the electronics. Have recommended and will continue to do business with.

Je
Review №71

Great and helpful staff. Explained everything very well and gave me options for the repairs that needed to be done. They even had my car done before their original estimated time. Will definitely be using them again.

J
Review №72

Very up front and honest about everything the did with my car and gave me a complete round down from worst to good.

Th
Review №73

They take care of their customers. A few weeks after my car was worked on, heard a rattling noise coming from under the hood. Contacted Nicole, and she told me to bring it in the next day. They handled the issue promptly. Very good service.

Ad
Review №74

New to area, had sensor light come on. Dropped by early in the morning without an appointment and they were able to get vehicle in to look at and take care of. Great staff, pleasant waiting area and clean shop. Love the follow-up from them a week later to make sure everything is running fine. Great experience.

Ja
Review №75

They were booked out but made time to fix my truck and had it back by the end of the day. Thank you for fixing my truck

Ja
Review №76

Branden the service advisor is professional and knows his stuff, and the owners Nick and Nicole are great people who have a passion for their business. They also have techs with experience and you can have confidence they’ll take care of you properly and honestly!

Pa
Review №77

The Anderson auto does the work you ask for and go above and beyond checking your vehicle over for things you may need in the future. They will figure out the problem, fix it and give you a great deal on the work. Everyone is friendly and very helpful. I have recommended this repair shop to several friends and family members.

Jo
Review №78

They are our go to automotive repair shop from now on they do an outstanding job.

je
Review №79

I found them very open honest and very professional techs are very helpful if I could have afforded to have my engine replaced I would pic them Brandon wS very upfront and professional. Ty guys

Br
Review №80

Brought my truck in for its 100000 mile service! I just took it for a test drive!!! It’s like brand new! Great job. I’ve been using Anderson Automotive for years now! They are the best!!!

Ke
Review №81

Called got in the same day and work was completed on time. Needed a fuel filter on my diesel pickup truck.

La
Review №82

Re: smog checkEasy to make appointment.Vehicle went in within 10 minutes of appt time. Out 10 minutes later, paid and on my way. Nice folks They!Ps, They offered info on routine 100k maintenance that was coming up, too.Thx!!

Ca
Review №83

Good communication! Fast, quality work. Very satisfied!

Ki
Review №84

Love this place, loves these guys and gals. Clean shop, top notch technology, super fair pricing, excellent customer service.

Se
Review №85

My sister was able to get her car smogged here in no time at all. In and out. I came in a week later for brake repair, oil change, new belt, etc. They were able to itemize everything and were pros.

Ha
Review №86

Great place-- friendly staff-- great business -- my business will be going there again.

Ke
Review №87

Rolled into the shop around 3:30 as the rear wheel bearing kicked the bucket. We had about 700 miles to go to get home and thought we might have to spend the night waiting for repairs. Fortunately we were back on the road before 5pm.Can’t thank you all enough! Especially the mechanic who was totally familiar with my vehicle having owned the same one!Thank you one and all

Lo
Review №88

Anderson automotive has good mechanics, but what is just as great is that they are honest, caring and fair. They have been servicing our gas and diesel trucks for some time now. I am so glad we found them. I recommend highly to anyone. Please support an absolutely awesome local business.

Do
Review №89

I took my little car there for two different issues, and came away with everything done right the first time. Every one of the people I interacted with was very congenial and helpful, plus professional and competent. I will be a repeat customer for any future automotive repair needs. Its exactly the kind of place I was looking for as a new resident transplant unfamiliar with the area.

th
Review №90

Anderson automotive was very informative and timely I look forward to using their service in the future!

De
Review №91

Car smog at a very reasonable price. Everyone extremely kind and courteous. Had appt @ 10, think I was there maybe 15 min. Took time to inform me of a few things that needed to be looked at. Highly recommend.

ge
Review №92

I chose going to Anderson Automotive as they were local, I like tosupport small, home town businesses and they had a lot of good reviewson Google. Now I find them as flat out LIES!They charged me $120 an hour when the sign on the wall stated $109.56,this in my opinion is not good business.Marking up needed parts astronomically is sheer robbery, I was charged$505.23 for a new alternator, directly from Ford they are only $238.They charged me $400.90 for front wheel bearings and seals. Again fromFord they only $53.44 (each). These costs were not cleared ahead ofcompletion, given the high cost of parts I feel this is something thatshould have gotten approval.I asked ahead of time for my faulty parts as so I could return them,they were not in the car when I picked it and have yet to be located,is a poor business practice.When I picked up the car the check engine light was still on Ireturned immediately for them to clear the code and was told that if itappeared again to come back next week, it was only able to go a shortbefore coming back on.Not completing the needed repairs and being told to just drive the carover the weekend seems very unprofessional. I am hoping to get thisresolved in short time.I will NEVER do business with Anderson Automotive again andwill tell my friends and family NOT to do business either.

Je
Review №93

It was so convenient to use one of their cars while mine was in the shop for 2 days! The staff were very friendly, helpful and kind. I would totally recommend them to anyone who needs a reliable place to take their car!

LO
Review №94

Very professional team of highly qualified individuals. From the 45 point Courtesy Inspection from the ride home while waiting for my vehicle to be repaired. The communication with text pics explaining what is recommended was outstanding. Thank you to Anderson Automotive Team: Nick & his wife, Rob, & Mike for being so promt in completing the agreed repairs. Thank you for being Open during these trying times. Stay Safe!

Wi
Review №95

Excellent customer service, timely work, and they provided information about additional repairs needed that I was unaware of.

Ch
Review №96

I was in and out. Got a smog check. Very proficient automotive techs.!Thanks guys!

Ka
Review №97

They were friendly, professional, knowledgeable, and expedient. I dont believe they made any profit from the synthetic oil change offer which I received in the mail, but they have definitely gained a new customer.I was informed of a couple brewing issues relating to my older Subaru which I appreciated being informed of before getting too much worse.Anderson Automotive is reasonably and fairly priced, and I was told they warranty everything for a generous period of time (I cant state the exact cuz I dont want to misquote them), and they provide one of their loaner cars if yours will be in the shop for an extended time.I was a first-time customer and was very pleased with their services. I will become a regular customer from here on out!

Au
Review №98

They were super friendly and efficient. They figured out the problem and I got my car back the same day!!

La
Review №99

Awesome Peoples GOD BLESS GUYS LOVE YOU MORE 😝

De
Review №100

They made me feel very comfortable, were not pushy with other repairs and made me feel more secure with my car as a single female and will return to get more work done in the future. Thank you!

Information
24 Photos
100 Comments
4.8 Rating
  • Address:2966 Oak St, Anderson, CA 96007, United States
  • Site:http://andersonsmog.com/
  • Phone:+1 530-365-6838
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto radiator repair service
  • Brake shop
  • Diagnostic center
  • Mechanic
  • Smog inspection station
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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