I was involved in an accident and, the police officers writing the report attributed the fault to the other vehicle, insured by Allstate. While trying to file the claim with Allstate, their adjuster could not be reached for over 3 weeks, nearly daily. While getting the run around, I called State Farm, and Laura and her team working with Maggie, found out some details that All-states adjuster may no longer be with Allstate. She let me know my options and how to go about getting Allstate to reassign and adjuster. Without going into more detail, Laura and State Farm are very professional, responsive, and helpful. Highly recommended. Allstate, not so much but thankfully Im not insured by them.
Superior service. Pleased with the entire experience. Provided a quote quickly, along with saving money (for better coverage). Kayla did a great job. Would definitely recommend to all our friends.
Great customer service. State Farm took care of all my needs. Kayla helped me out, and got me much better rates on both renters and car insurance. I am very pleased and definitely would recommend.
We were in our used rv on our first trip and 4 miles out of Throckmorton TX we broke down. I carry roadside assistance through my insurance with State Farm. Although it took 5 hours, Angie kept making calls and stayed on the phone with me as she ccould. We appreciate all of her efforts on our behalf.
Maggie is an awesome agent and always willing to help! We’ve worked together for a short time now and I have really appreciated the business relationship that has grown. Thank you Shelby !!!
Kayla really helped me and my mom save on the Auto Safe and Save. She was very professional and helpful. Very good experience.
Great place to go for insurance been with them for years seems like when I tell people what Im paying I realize theyre paying more than me from another Insurance Agency for some reason. I do have a lot of stuff bundled though.
Wonderful experience, live out of town needed to pay my insurance with cash, stoped at the st farm in Williamston she couldnt be bothered so called Maggies office, Latoya answered and from that point on was absoulty wonderful helping me take care of what I needed to do ...If I could give them 20 stars it still wouldnt touch the excellent, professional service they gave .. so infinity stars to them ....
As always my telecommunication with your agents, is always a very pleasant experience, needs are taken care of quickly, and everyone I ever speak to is always most pleasant and most helpful! Miss Maggie, and Miss Carla, have trained everyone extremely well to give world-class customer service! Thank you so very much, Merry Christmas and Happy New Year to everyone, sincerely, Danny !
Each time I’ve called, I get a professional person on the phone with quick responses back. Top notch service!
I would definitely recommend Shelby Campbell. She was very helpful and quick on responding back I couldn’t have asked for better service.
A Beautiful Insurance employee was just the sweet and courteous. Thank you and Happy New Year 2021.
Help with alot and get me great discounts :)
I have done business here over 25 years. I have always been pleased with my service, the employees and the professionalism that was shown.
I am very pleased with the Maggie Waldrep agency. They are very helpful and make things easy.
Thank you so much Brandon Landmark for everything you do to keep me protected and safe. You saved me so much money, but every dime I do pay State Farm is well earned and I gladly pay for the service I get. I appreciate you and your time making sure Im informed and I trust you 100%. You make my life so much easier. So thankful you are my representative and Maggie Waldrop Agency is awesome!
I had lost faith in State Farm but after working with Katrina last week, my faith has been restored. She was kind, thoughtful, and most importantly acted as an advocate for her customer. She followed up with me when she said she would and truly exceeded my expectations. THANK YOU Katrina.
State farm is the best insurance company if you you need insurance
Jamie and Latoya (Janet Jacksons sister) are both very good to deal with, knowledgeable, and patient above all. I highly recommend doing business with them.
Liz was very helpful, courteous & prompt in getting my insurance quotes! She made it very convenient for me to get insurance! She went out of her way to help me when other insurance quotes failed to do so! I have a 6 month old so it’s not always easy to stop in or talk on the phone. I told her all the information she needed & got back with me within a few hours! 5 stars from me!! ❤️
Theyve been very good to me over the years
I just finished talking with both Cindy and Jamie and both were Extremely helpful. Cindy helped explain whats under my plan as of now in a way that I could understand and she helped me adjust my plan in a way that suits me and my finances the best. Jamie Lee helped me get set back up with drive and save after I couldnt figure out why it wasnt working. All good now and very happy!
They will save you money and theyre very nice people to work with them about all your financial needs.
Jamie was an incredible person to talk to! Definitely knowledgeable and seeking my best interest. Highly recommend this branch!
Jamie Lee assisted me with a recent payment! She was very professional, was attentive and with all questions I had she was able to give me detailed answers without too much company-jargon. Her customer skills are just outstanding & I hope to continue to receive this energy from all service-based-individuals!
Katrina is my go to agent at this establishment. She is always extremely helpful, answering any questions I have, no matter how trivial they may be. She goes out of her way to make sure I am completely satisfied and covered for everything I need. She, also, helps save me money! Im sure everyone loves to save money, so if you do make sure to stop by and see her!
Rates are not better when doing more than one policy like told they will be. You get discounts only to be taken away less than 3 months after join. Wouldnt reccomend to anyone.
I had never used State Farm before but met a personable rep in a social situation who worked for Maggie Waldreps Agency. I thought all insurance was basically the same but Brandon Landmark took the time to educate me and not only allow me to see how not only do insurance carriers vary but agencies do as well. Brandon was the consummate professional patiently answering questions, offering suggestions, educating me and oh entertaining me too. He is brutally funny and its rare that I hang up the phone having felt good about spending money on something like insurance. But that is exactly how Brandon makes you feel. In the past couple of years he has helped me with my car insurance, get a StateFarm credit card, set up a money market account which I was saving money to buy a home with and then help me save money on each option. I travel extensively out of the US so sometimes he has to reach out to me several times especially to get my mileage for my Drive&Save discounts. He lets the others in the office know that I travel and to please either try again or give me a couple of days extra but that I will surface again soon and attend to whatever they need. In return they help me set everything up on autopay with the longest renewal period possible so that its one less thing to worry about when Im home between trips. In fact EVERYONE in the office is extremely friendly and has a tremendous work ethic and attention to detail. No request seems too big or too inconvenient for them. The entire team helps each other out when one is not available and while I do have my favorite agents...I know ANY of them can help me equally well. I just wish I could give Maggie and her team more than 5 stars. Oh and let her know she has a huge asset in Brandon Landmark. He gets 10 stars... 5 for professionalism and 5 for making me laugh which in todays world is PRICELESS!!!
Latoya did an awesome job!!
Latoya helped me sort out an auto insurance nightmare. I’m very grateful for her help.
Office is clean and its Aug 2020 year of covid19. Social distancing and masks and you must call from the parking lot. The ladies I have dealt with in the past have been friendly and try to help. My husband has had issues at this office for years using wrong pay method, telling him his renters insurance Would cover we paid 3 years on a policy and were told had there been an accident the belongings would not be covered. Ugh. Husband says on a pretty friday dont expect the office to be open cause they take a long weekend. I wish I had stayed with my Greenwood office because my rates jumped BIG TIME. But untill we change I guess Ill be here 😆
Called today with questions about my homeowners policy. I was fortunate enough to talk to Latoya who answered all my questions. She went above and beyond in trying to help me. Thank you so much for being so helpful!
Jamie-Lee was very professional and very helpful!Excellent branch, highly recomend.
Liz helped my husband and I save hundreds of dollars not only on our home and auto insurance, but also by refinancing our car loan! She also got us set up with life insurance-something we have been meaning to do, but didnt because it seemed like such a daunting task. Liz made everthing easy for us, explained it all so that we would understand, and saved us so much time and money!
Liz was helpful with our auto quote. Very polite and answered all my questions. Thank you so much. Shes a keeper! I highly recommend this state farm.
Our experience with this office was exceptional! We had the pleasure of working with Katrina and she was Amazing. My husband and I needed an auto loan and Katrina made it happen. Very personable, informative and not to mention witty!!! This could have been a frustrating time but it was an enjoyable experience. She went above and beyond, she even stayed after hours to assure we were taken care of. I definitely look forward to working with her in the future!!!
CALLED STATE FARM TO GET A QUOTE AND GOT LATOYA ON THE PHONE AND SHE WAS SO HELPFUL. BEST EXPERIENCE IVE EVER HAD WITH THIS OFFICE.
We were looking for a life insurance policy for my wife and Shelby Campbell was able to work up a couple of policy for us to look at an we like it we have been with them for around a year are so Shelby was very informative to our needs we are about to move into Anderson county an look forward to transfering all our insurance coverage over to Maggie Waldrep State Farm yall really are a Good neighbor thank you Shelby we look forward to doing more business with you
I have been dealing with this office for a very long time now. The staff go above and beyond to help your insurance needs. I highly recomend Maggie Waldreps office. Ask for Latoya she always goes above and beyond to help her customers!
I have been with State farm for 8 years, an this is by far the best insurance company Ive ever been with. Katrina Mc Guffin is the best rep ever. Thanks for all you do
They weren’t able to help me with my particular needs but they were all very professional and helpful
Cindy was really helpful, we went over all my needs an wants an I am very impressed am pleased with my results,I would definitely recommend State Farm for any insurances you may need!😉 thank you Cindy!
Great staff! Very attentive and a good place to get a great quote! I can only recommend them.
Elizabeth provided great customer service! We will absolutely contact her again when we are looking for more products
Would highly recommend Cindy Edwards. She was very helpful through my insurance purchasing process & I was very pleased with the quote I was given.
Awesome customer service - Very friendly, efficient, and genuinely helpful people. And, they helped me lower my insurance bill by quite a bit. Awesome agency!
Shelby was AMAZING...I am beyond blessed that she answered when I called...Shelby was understanding throught-out the process she brought me peace and security and was incredibly knowledgable...Thanks Shelby!
I would highly recommend Maggie Waldreps State Farm Office. We were shopping around comparing rates because we were paying over $350 for full coverage, rental reimbursement, and $5k medical coverage for 2 cars with Progressive and had been with them for 9 years. We got the same coverage plus roadside assistance for $110 less than what we were paying. Liz at the office was super helpful and continues to be. They also saved us money on our homeowners insurance and were adding a security system, so itll go down even more. And our driving records arent 100% perfect. We were shocked at the savings. If you havent checked with them, Id definitely recommend doing so. Were so thankful we did. I applaud you guys for being a great business and having great customer service!
Lazy they want you to do all the work 601
In the 15 years I have had my home and cars insured with Maggie Waldreps agency, I have never encountered a problem. Ive had claims for both my home and cars and they were easy to work with. From the 1st interaction to every interaction over the last 15 years, this agency has been professional and friendly each time. They are easy to work with and they CARE about their clients! ***A special shout out to Katrina for representing the Waldrep agency with the professionalism and kindness that I expect when dealing with any service provider... Thank you Katrina :)
I love Maggie waldrep’s insurance company they are very kind and helpful with all my needs !!! Thank y’all
I havent yet signed with Maggie Waldrep State Farm yet. However the entire experience leading up until now has been one of the best Ive had with any other carrier. Cindy has been so incredibly helpful in so many ways! I would recommend this agency to anyone that I know!
Very friendly and knowledgeable and the staff is always helpful when I have a question. They will have my business for years to come.
Everyone is very helpful and patient. They helped to save as much as possible and are always available for questions.
Great group of professionals. Always there to answer any questions, quotes or additional insurance needs and they get right back to you with no delays. Shelbys my contact and shes one of the best in the business. Friendly and professional, such a nice combination!
Earlier this month I was looking to switch insurance providers and the name that everyone kept bringing up Maggie Waldrep State Farm. After calling I knew this place put a priority in outstanding customer service and meeting exactly what my needs were. I am so thankful for my friends telling me about this agency!
Latoya is so helpful! So glad she is a part of the team!
I have been with State Farm Ins for 40 years. Very happy with the quality and pricing of all my policies. Great coverage, fast and caring help with claims. You cant find better prices for this kind of coverage anywhere. Thank you for taking care of my home and family.
Morgan did a great job helping with with my new auto policy. She was very kind and provided great service and also saved me some money!
Cindy is a pleasure to work with. She always works with us on finding the best coverage for our family ! Very pleased customer !
Maggie and her team were very courteous and professional, and helped me find the policy to fit my need. Thanks to y’all!
We have been with this agent for years and have had a wonderful experience! The office is friendly, organized and prompt when getting information to you. They are great!
Brandon and Katrina are so pleasant to talk to on the phone and in the office. They are so knowledgeable and helpful with helping me keep my vehicles, home, and investments safe and affordable. I highly recommend not only State Farm but this office as well.
Thank you Katrina for making what normally can be a daunting task, easy.Your professionalism, guidance and humor made the process a lot more enjoyable.The premiums and products you shared sealed the deal.Went to you for auto insurance, left with auto, home owners and watercraft insurance.
Incredibly helpful and affordable! Everyone here is looking out for your best interest!
Brandon is very friendly and knowledgeable. He has helped me with policies, home, car,and many other things dealing with State Farm!!Hes always willing to answer any questions at anytime !!!!
Great team! Very helpful and knowledgeable!
Everyone there is really nice and genuine in helping you get the right things. I would recommend to anyone to go to Maggie Waldrep State Farm.
Morgan was an incredible help! I had a state-to-state transfer of policies and she made the time to answer all my questions, and make sure I was taken care of. Definitely recommend their services!Thank you, Morgan!
This State Farm is awesome. The pricing is great and the customer service rocks.
Went through alot in the past year, my husband died,We had to move quickly, they worked hard to help us stay insured. Im so grateful for Katrina & Jeremy for their welliness to listen and their creative ways of thinking. They came up with solutions that got me positive & stress free results... Grateful I am 😁
Wonderful staff that helped me with my wife’s life policy needs!
Katrina was great to work with in changing my auto insurance!
Everyone here was so helpful and friendly, I got a quote in no time flat!
I love all the people at this office. I’ve never had a problem and all my questions are answered quickly. Great people, and great office, how can you go wrong?
The staff was informative and friendly, and I came away confident in my insurance coverage! Thank you!
The knowledge and experience of Maggies staff allows me to feel confident with the coverage I have in place. I know they have my best interest in mind.
Carla was wonderful to work with she helped me with my life policies and made everything so simple!
Very nice office with great customer service! Call today for your free quote!
Met all my insurance needs. Very friendly agent and staff.
I had very professional service from Jamie Lee! Thank you..
Everyone is very helpful and friendly, prices arent bad either.
I just want to thank Katrina and the rest of the Staff at Maggie Waldrep you are the best yall know how to treat peoples so good thanks a lot!!
Liz Sammons was so sweet and helped me save over $60 on my auto insurance! And even got me signed up for a life insurance policy as well!
I love coming here. They have been there for me every single time I had a problem. I recommend everyone to get insured here.
I was so ready to just give up on this “ Drive safe & save “ app but the lovely Katrina McGuffin wasn’t ready for me to give up just yet .. after about 15 minutes we ( well she lol ) got everything figured out for me and for that I am truly thankful 🙌🏽 and just The whole experience with her was just fun I laughed the whole time and she don’t know it but I really needed it and she just made my day
I had the best experience ever with my previous State Farm agent, but after being forced to switch agencies Ive had nothing but trouble with this new agency. Over the phone I got people who appeared to be nothing but fake, they kept me on the phone for hours at a time, I kept receiving mail to an old address of mine, and the final straw was due to a rate increase my monthly bill went up by $20 after staying generally the same for four years. When I went to go cancel my policy (because I found better insurance coverage at a more affordable price) it took me three emails and three phone calls to finally get them to cancel. Every time I talked to them I said I just dont want my next auto draft to go out and sure enough when that day came a week later they drafted my next months amount. When I called them to resolve the simple issue of giving me my money back they informed me that they were only able to give half of the money back. This agency is nothing but a bunch of crooks and I suggest that you go find somebody else to do business with. If you do choose to go with this agency I wish you nothing but the best of luck but youre an idiot.
Maggie and her team will bend over backwards to help you. Always get a quote here first, they will always put your needs over everything.
A great experience due to the staff being friendly and informative.
Liz Sammons made switching my policies over a dream! Everything was so easy!
I love them😁.. someone is always there when I need them to explain rates and my policy...
Being a person of compassion and kindness, I regret to say that the owner, Maggie Waldrep is an angry and miserable person. This attitude is effecting her business and hopefully she will change for that purpose. State Farm is a good company but as a representative, she is very unprofessional. Trust me, consider another person to represent you.
They are a remarkable, caring agency with excellent, friendly, and knowledgeable customer service agents and insurance reps! Highly recommend this branch of State Farm!
This office has been very helpful with my move to South Carolina and my insurance needs.
Maggie Waldreps group is the best. Special thanks to Laura Kohlenberger. I thought I was going to have to insure a vehicle that I changed my mind about purchasing but Laura was able to resolve my sistutation and my funds was instead credit to my existing policy. I am so happy about this. I appreciate Lauras expertise and understanding. She resolved my issuse on the very day she said it would be. Way to go team Waldrep!!!!
Cindy has the answer for everything. She wins. That is all.
Maggie is an exceptional agent, she and her team make sure they focus on protecting their clients from the unexpected.
My family and I have been with this branch for a long time. Great people.
This agency bends over backwards to accommodate you love these guys
Easy and friendly to deal with and saved me money on auto and home owners!!