Great place for tire change over. Usually not a to busy and able to get in and out quickly.

I have been a customer of this establishment for many years. Recently, I had my car service and presented a $10 off coupon for the full service. Upon paying, we discovered that credit had not been given. Rather than issue an adjustment the attendant handed me the coupon and said bring it in next time. There will not be a next time.

Went in for a tire changeover and every single wheel was scratched.

Had flat tire emergency. Staff was extremely helpful repairing my tire quickly, refusing to charge me for it. Not even accepting a tip. I will be returning to this store. Exclent customer service.

I went on a recommendation from a friend - quick friendly service. BUT!!! They drained my coolant, never filled it up and left the cap off. Now, I have to take it in to a mechanic.. Be careful and double check the work!

Great place to fish.. Family friendly

I went in today for an oil change. The supervisor on duty said my mileage was still good, checked and confirmed oil was still good, and sent me on down the road without a charge! I appreciated them being honest, instead of just taking the $89. Ive been a satisfied customer at this and the Dimond location for a long time, will continue coming in.

Great staff. Super honest. They really helped me.

They have a first come first serve customer service. You have to wait there to get things done. It cost $99 for tire change with tire sensors, and $89 without the sensors. One tire had under 30 psi and 44 psi for three tires, so I dont recommend this place.

Excellent professional service and Staff. Very fast. I would recommend taking your vehicle here!

In and out experience, pretty painless.

This place near northway mall. Every time I call ask if they could do my tire change over. They say sure. When I get there. They dont have a worker or parts tools something excuse. Try different Express lube. Thats what Im doing.

First time customer and I will be a repeat customer. Chan was personable, professional and helpful. Of course, there are going to be upsells, and one should use their own discretion. However, I was impressed with the actual full service oil change! Say what?! I must say, I have been deprived going to places like Quik Lube and Alyeska Tire. All fluids were checked and filled, tire air pressure was checked and filled to match for all 4 tires, and I had no idea that I had a cabin air filter (duh!) that I okayed to be replaced because it was filthy!! This shop is located in the Northway Mall parking lot. It is super clean, and organized. I like the window in the waiting room where you can check out the cars being worked on, and see where your car is in the process. Its first come, first serve, so when I called on a Saturday to inquire if I could come in at 4 p.m., I wasnt told; Oh no, we are too busy. as I have been told numerous times at Quik Lube. Instead, I was told; Sure, whenever youre ready come on in! Of course, the busy season is coming up, so timing is everything. (I have been wanting to get my oil changed since September!) I lucked out yesterday, and it truly made my day. :-) I paid the amount I expected to pay, and I will be back. Thanks Xpress Lube.

Recently had my power steering hose disconnect after having my vehicle serviced (at no fault to them). I brought my vehicle back and at no extra charge, I worked with them to locate the problem and they helped me patch it up enough for it to work until I could take it to a full-service shop later in the week. Good customer service.

Great service

Took care of my needs, and helped another customer with his needs while I was there. His problem was from a different place, but they did what they could anyway. I was there long enough to enjoy my coffee & then they were done. Being a Monday morning, I consider this a good start to the week. Thanks guys.

Great people and good prices. They also had hot coffee out. Its was nice.

Always super helpful and do the job right. Great service all around. I live on the opposite side of town and bring all of my vehicles to this Express Lube just for their exceptional service.

Had a problem with slippage on my gears, my car is old and most shops wont even look at it. These guys took a look and helped me isolate the problem, and get it fixed. Good guys around this place, they will take good care of you.

Just needed help putting a tire on a rim and they hooked it up. Real professional and quick. Other places i asked were trying to charge 15/20 bucks.

Literally sat outside the bay waiting for the guy to open the door for over 25 minutes (all bays were empty and I made eye contact with both dudes “working” in there) and finally went in. Guy told me it would be an hour and a half wait because of all the customers. I was the only one there! Bad service and won’t be back. I’m at Jiffy Lube now. They greeted me right away and got me lined up for my oil change in literally 30 seconds.

DONT USE THIS PLACEXpress lube failed to tighten my rear differential plug during my last service. The plug fell out after just over 2000 miles/2 months and instead of fixing the issue promptly they have been giving me the run around. Ive been without a vehicle while waiting to hear from their insurance company for the past week. Ive asked for the confirmation number to track that it was actually turned into their insurance company and the manager doesnt know this information. He said I would need to talk to the owner but they wont put me in contact with the owner. Whenever I ask the manager for additional information hes very short and not-helpful.Let my headache save you from one of your own. Avoid Xpress Lube at the Northway Mall.

Stopped in to get a tire repaired. The conversation went like this. Clerk, hi me, hows it going? I need to get my spare fixed. Clerk, we dont fix spares. Me, you dont fix tires? Clerk, yeah we dont fix spares. Is it a full sized tire? Me, yeah. Clerk, whats wrong with it? Is it off the truck? Me, its flat. It doesnt have a valve stem. Clerk, its a full sized tire and you want a valve stem? Me, uh...yeah. you know what Ill go somewhere else. You are a dumb ass. Clerk says yeah you do that, followed by lots of cusing and provacation to fight. Lol, I have a pistol on my hip openly and this guy wants a fight?No thanks Ill just go somewhere else.Besides I like this pistol.

These guys are very professional and they work fast..

Always great customer service wait times are never as long as estimated.

They were able to get me in immediately and they didnt take forever.

It’s an ok place for a oil change.

High prices and terrible customer service. Ill never go here again. The attendants were very rude.

The service people arent friendly or helpful.

Good place for oil change

Dont even think about going to these guys if you have a high milage vehicle. We dont do fluid swaps on high milage vehicles.

They told me half an hour and were done in ten minutes.

I keep calling to ask for a quote and no one answers the phone

Excellent Service

Very rude guy answered the phone, all I did was ask two questions and you would think I asked him him obvious information.

Convenient and friendly.

Great service, thx guys!

NICE