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UMV - South Anchorage
9138 Arlon St, Anchorage, AK 99507, United States
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UMV - South Anchorage

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Jo
Review №1

Great place to do business. Very helpful, friendly and professional. Thanks for your help Lilly!

Kr
Review №2

Richard at the UMV was beyond helpful. He was kind and quick and made sure everything correct. There was an issue with some of my paperwork and he helped work through the issues and made everything work. I would recommend him 10/10.

Mi
Review №3

Great service. The doors promptly opened at 9 AM and numerous agents were available to assist all waiting customers. Mandelyn was especially helpful to me and my son for the two transactions we needed to complete. We were pleased with her service. UMV really saves time and their transaction fees are worth it if you need something done quickly.

ja
Review №4

Always fast service and hardly a wait.Well worth the money and time.

Er
Review №5

The UMV is incredibly quick and convenient and SOFIA was amazing to deal with and helped us out so much. She went out of her way to make sure everything was taken care of and explained things above and beyond. Great work UMV Team and SOFIA!

Ca
Review №6

Lilly was awesome! Very professional demeanor. I had a very short wait and all windows were staffed and all were working in good humor with customers. Highly recommend this South location!

na
Review №7

I’ve thoroughly enjoyed both times I’ve used the UMVs services. (South Anchorage) Michelle was awesome a couple months ago and Miranda was equally as awesome today! Thank you ladies, for making a usually tedious chore so much more enjoyable!

Ch
Review №8

Sophia!!! What a positive person and a great cheerleader. Helped me so much. I was testing and she was just pleasant and eased my nerves with her positive attitude and after testing she explained the process and took her time with me. I appreciate that so much

Ma
Review №9

Got my title done the other day and had a very good experience. I think her name was Lilly? She helped me out a lot to get the process done easy and hastle free. Definitely coming back next time!

Ra
Review №10

Sophia is extremely professional and knowledgeable. We were very excited to get our daughters first drivers license. Here first experience at the UMV was fast and exceptional. We have one very excited driver.

Ch
Review №11

Yes they charge a little more (it’s a private business) but you also get exceptional service! I’ve used this place a number of times and it is always a quick smooth experience. If you want to avoid all the headaches and wasted time that always seem to happen at the DMV go to one of these businesses. Today I was helped by Miranda and she couldn’t have been more friendly and helpful.

Le
Review №12

Excellent service and assistance from Miranda on Friday, September 3. 2021.I needed help assisting a sweet neighbor, and Miranda gave me the tools I needed.Shes a Jewell....keep her working with the public.

Pa
Review №13

I needed to transfer a title. Sofia had us completely finished in under 15 minutes. She was helpful and knowledgeable and a pleasure to work with. Well Done!

Br
Review №14

Such a pleasant experience! Lilly was knowledgeable and incredibly helpful. Would highly recommend using this location.

An
Review №15

I was in an out in 5 minutes, both times today. I say both times because I seemed to be incapable of accurately reading the documentation on what I needed for my real ID. 😂 Twice. Miranda was amazing both times. She was kind and understanding with my befuddlement over the documentation needs. I have never had anything but an excellent experience at this location but today was exceptional! Miranda is definitely an amazing asset to this team.

Jo
Review №16

Professional fast and efficient .They always have plenty of personnel And in the last 3 times Ive been there have never waited more than 10 minutes.

Pa
Review №17

Well worth the extra fee every time. Super helpful and quick. Madelyn was great

Ki
Review №18

Came in and was greeted promptly, loved the attitude of everyone i came across while there! Super helpful and ill definitely come back for any services i need!

Sp
Review №19

Mandelyn was super helpful, and sweet. Was in and out in less than five minutes! I always come here when I need to take care of things because its quick, the people are always friendly, and its convenient.

Ro
Review №20

My wallet got stolen and had to get new identifications together. Miranda was great help! Made my visit fast and easy!

Br
Review №21

This place is super efficient! Express is an accurate statement. Miranda was very kind and professional. Thanks for such a pleasant experience!

Da
Review №22

Miranda helped me, and she was absolutely great! Just having completed the DMV Basic Title training myself, she was so happy to answer any questions I had, and offer a supportive ear! I will definitely use this office again! Thank you!

Il
Review №23

Went on a Tues 5:00. Out by 5:15. Needed to renewMy D.L. Polite and efficient. I know more money than DMV, but worth it when life gets busy.

Bo
Review №24

First time using UMV, incredibly easy and fast to register my trailer and get plates. Even on a Friday. Miranda was friendly and I was happy to see smiling faces :)

Al
Review №25

Lilly is great. 10/10 service. 👍👍👍 3 thumbs up because 2 wasnt enough

Jo
Review №26

Aside from the anticipated wait times, once I am greeted by an associate at UMV, my questions are answered with professional friendliness. Mackenzie was fast and efficient when processing my requests. Worth the extra expense for the convenience compared to my past experiences with the DMV.

Ep
Review №27

Mandelyn was very kind and respectful with me and made sure I got everything I needed quick. She double checked everything before we were done. Overall a great experience!

Vi
Review №28

Just got some help with getting my license transfer to Anchorage the person that helped me was Mackenzie. She was very friendly and helpful. I will use this location again.

Ro
Review №29

Sophia was genuinely sincere in assisting with our DL renewal. Insured that our information had been corrected in the database and informed us on how we can track the status of DL hopefully that we are able to receive it prior to heading back to Germany.Sophia thanks for all you do and always continue with that great upbeat attitude. Have a wonderful day.

1b
Review №30

This place was amazing fast service, no waiting Miranda was very helpful, Definitely knowledgeable about what she does there thank you will definitely be back again and again

Ma
Review №31

Their customer service is total rudeness and seriously needs a change. I work customer service for years and it is awful at this location!! Ive decided I will be going to the normal dmv since at least there Ive never received the way youre treated at this one!! Dont go here and just settle for the average wait time and treatment that isnt as if youre interfering with them just sitting and waiting for someone to come in!!!!

Ni
Review №32

I am so impressed with how helpful Mackenzie was! I came in for registrations and farm plates . When her co-worker said they didn’t have farm plates at any anchorage location and that I would have to go to the DMV, Mackenzie took the extra time to make some calls and find them at the UMV in wasilla . She then processed everything and will mail me the plates ! So MUCH time saved because she was an amazing employee!

Er
Review №33

Mackenzie did a swift and wonderful job processing me today, will be returning to UMV if thats the standard for service there!

Vi
Review №34

The lady that helped me was very friendly and knowledgeable about what I needed done. Definitely worth the extra money to not have to go to a regular DMV and wait in line forever. No appointment necessary.

Aa
Review №35

Sophia was extremely helpful and professional. She was able to save me time and help me out in under 10 minutes.

Sh
Review №36

Ive used this great location twice recently, to renew the registration for a work related commercial vehicle, and renew my drivers license. Both times it was quick and easy with great customer service, I was helped by Richard and he does a wonderful job there !!!

Ro
Review №37

Awesome service. In and out in 15 minutes for two titles and plates. Lilly did a great job and was 100% accurate.

vi
Review №38

A little pricey, but the service was great and very fast. I was in and out in 5 minutes. Richard was very helpful

Jo
Review №39

Great professional service with little to no problem waiting. Sophia is fast and courteous!!! She definitely needs a raise!

an
Review №40

Super fast super easy thanks to savana the clerk. I definitely recommend!💯

Ka
Review №41

Very quick and informative. Brionnie and Miranda were very nice and helpful to me & the line was moving smoothly.

Si
Review №42

Recently got 2 titles done here, and despite being very busy the clerk, McKenzie? Mackenzie? Idk, was extremely helpful and polite!

Th
Review №43

The person Mackenize really helped me out the other day and her service was really outstanding.

Ha
Review №44

Mackenzie’s excellent service made for a seamless and informative process. Will absolutely be back for the great help!!

Ja
Review №45

Fast easy and pleasant just as it has been very time! Best eat to DMV bypass in the state 💯

Mi
Review №46

This company has made my day more than a few times. Ive been a customer at all of their locations, and each time been impressed with their friendly, lightning fast service! They turn what used to be an eye-rolling ordeal that required languishing for an eternity at the DMV into a pleasant, easy-breezy pop-in-pop-out experience. Nothing short of genius. Thank you, UMV!

ke
Review №47

Service was fast, Brionne had great customer service. She offered to shrink the temporary ID print out down to wallet size and laminate it.

Kr
Review №48

Had to make a quick visit to renew my tags and get the Real ID. I was helped by McKenzie who was very polite and knowledgeable about her job and made the whole process very quick and easy.

Ke
Review №49

Such a fast, pleasant experience. Archie was super helpful and made the process smooth!

Ma
Review №50

Shout out to my man Archie for a quick and great experience! Friendly environment and fast service!

Ke
Review №51

Organized flow, attentive and knowledgable customer service-oriented staff, minimal wait and prompt service, conveniently located and easy to find.

Da
Review №52

I love the UMV on Abbot, Savana was super helpful and made my title transfer very easy.

Je
Review №53

Professional, efficient and friendly. Thank you Mandelyn for your fantastic service.

Mi
Review №54

Lilly was very professional, she explained each step and each document clearly and it was super fast! Excellent experience!

Pa
Review №55

Savana was great an absolute pleasure to deal with quick and easy to get title and plates for my Harley

Th
Review №56

Thank u Mandelyn for all your help and being so Awesome.

De
Review №57

Miranda was so professional, knowledgeable and fast when processing our requests. We will always come to this location for our motor vehicle needs! Thank you Miranda! :)

Ma
Review №58

Always have an amazing experience when it comes to the UMV. Archie was very helpful and efficient throughout our interaction.

An
Review №59

I recently used UMV to transact a title, drivers license, and registration. Although a little struggle in the beginning with misinformation, all turned out great. Staff were very responsive and quick to resolve the misunderstanding. Much more pleasant than a trip to DMV. Thank you for being in Anchorage!

Da
Review №60

Miranda was able to help me get a weird tittle issue resolved and was very helpful THANK YOU!!!

Ed
Review №61

Super speedy service and Mackenzie was very helpful and professional and laminated my registration for me.

El
Review №62

Great Customer Service, Fast, Quality Service. Worth the price 100%!

Aa
Review №63

Walked in and back out in 5 minutes with a new vehicle registration in hand. This is really helpful when you have a 4 yr old with you. Thank you Sophia!!

Kr
Review №64

What a great experience! Miss Mandalyn helped me with some registration issues I was having. She was INCREDIBLY, kind, patient and helpful, especially with questions that I had. Paying the small fee to use their services and well worth it! Thank you!

Na
Review №65

There was a customer at every counter and I was still out in 10 minutes. Soooo much better than the dreary DMV. WTG Miranda.

Co
Review №66

Miranda was great! So helpful ☺️

Ci
Review №67

Brionnie helped me out today, was so awesome, friendly, fast snd effecienr

No
Review №68

Miranda was very helpful kind professional and efficient! we were in and out in 10 minutes, thank you miranda !

Gr
Review №69

Mandelyn is very helpful and knowledgeable and made going to the UMV very easy and simple!

Fr
Review №70

I want to thank Mandelyn at UMV Express for all her help, very courteous and helpful in assisting me with title and registration.Thank you….

Mo
Review №71

Lilly was awesome - super helpful, friendly, and the whole process was quick! Thank you, Lilly!

Ti
Review №72

Great, knowledgeable, fast service. I don’t go anywhere else.

Ma
Review №73

Staff was extremely helpful and professional. I always recommend using UMV for any vehicle needs.

JA
Review №74

This place charges for every little thing, they say to support local, but I find it hard when they charge for every key stroke, I really cant wait until the real DMV opens, and be prepared for paying an extra 5% for paying with a debit/credit card, I go in to get my kid his drivers permit, Im told its $15 for the test plus another $40 if he passes, he did, so my math says its $55, I ended up paying $59.85 for paying with credit card

Da
Review №75

Miranda is a pleasure to work with!!! I actually look forward to transferring vehicle titles now. :)

Jo
Review №76

Madeline was very professional and assisted me in a manner that was appreciated.

Ma
Review №77

Miranda helped me get a state ID and was very fast, efficient and polite! a million times better than the state DMV!!

Br
Review №78

Sophia was wonderful and got me taken care of quickly!

Se
Review №79

Richard took great care of us and was extremely professional and fast. 5/5

Jo
Review №80

Great experience. Miranda was awesome!

Ma
Review №81

I am new to the area and had many questions. I worked with Mackenzie she answered all of my questions. She was very patient and friendly.

Ga
Review №82

These bad homies are the antithesis of the standard stuffy and backed up state-run DMV. It’s clean, smells pleasant, and there are competent and lovely people here to help.

So
Review №83

Excellent customer service, fast & easy! Thanks Sophia☺️

fi
Review №84

Weve always received great service. The reps are very helpful and knowledgeable.

dm
Review №85

I was in and out of there in less than 20 minutes to get my Real ID with the help of Miranda. Thank you!

Br
Review №86

Sophia was very nice, thorough and quick.

aa
Review №87

Their service is fast, Jennifer gave her extra mile in helping me getting my DL. They were having issue on it and didn’t stop helping me til they figured out what was it. She communicated with me what was going on and personally assisted me in solving the issue. Jerico has a warm smile that makes you feel you are welcome and he’s there to assist.

Ga
Review №88

Recently bought a new vehicle and went here to have the title transfered over to me before the seller moved out of state. Everything went fine during the transfer. Three weeks later I get a letter saying they didnt receive his signature and my title is now has a hold on it. They offered no help in solving this, I do not pay for a service to have them be so incompetent that they couldnt get a signature. Will not be going back.

Cr
Review №89

A very genuine gal named Mackenzie helped me get my old car in order when no one else would I’ll be back if I need anything specifically because of her you guys have a good one with her

Ni
Review №90

Fast and friendly 10/10 recommend

Ve
Review №91

Miranda was very nice, helpful, fast, and efficient 😊

Co
Review №92

Quick, efficient and clear on directions 🥰

Vo
Review №93

Very helpful, knowledgeable and friendly staff!!! Highly recommend this location !! Thank you

Ha
Review №94

I had to come to the UMV twice in 2 different years. This place litterally lost my last driving test and I had to come back again. Like TF and now they are saying they have no record of it.

Su
Review №95

Very pleasant and efficient experience!

Ja
Review №96

Jordan was absolutely amazing! He was super kind, helpful and friendly. He made my experience quick, easy and simple. We need more friendly people like him! Super sweet and loved to make jokes!

Ri
Review №97

Michelle was awesome, very pleasant & helpful.

Br
Review №98

Miranda was very helpful.

Be
Review №99

Mandelyn was very helpful

Al
Review №100

Marcos was super efficient, kind, and spoke clearly. Was there for maybe 5 minutes to renew expired ID. Best UMV experience ever.

Information
6 Photos
100 Comments
4.2 Rating
  • Address:9138 Arlon St, Anchorage, AK 99507, United States
  • Site:https://umvak.com/
  • Phone:+1 844-373-3681
Categories
  • Auto tag agency
  • Department of motor vehicles
  • State government office
Working hours
  • Monday:9:30am–5:30pm
  • Tuesday:9:30am–5:30pm
  • Wednesday:9:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9:30am–5:30pm
  • Sunday:9:30am–5:30pm
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