Normally this would be a 4 or higher based off past experiences. However due to this trip it is now a 2 at best. Our arrival was after hours, as was planned. Despite having called with special requests a week prior to arrival, as well as prior to close of business the day of our arrival, for a crib for our 2 year old, and that we were checking in late. We were given assurances that the requests had been noted and taken care of. Nothing of the sort was true. There was no crib, the night shift had no idea we were checking in late, no keys were programmed and night shift had no way to make them for us. On top of this, after the night shift got us into our room, my daughter pulled back the bedsheets to find cockroaches in her bed. I am utterly disgusted with the day staff at dolphins cove, however, their saving grace was the night shift worker. He did absolutely EVERYTHING he could to try and make it right, really, the epitome of customer service. I will be calling their main office to give him his praise due.

The bad:Dirty towelsFilthy carpetsFoul smells that lingers in roomThey deflect responsibility for poor housekeeping on guestsRental vehicle was damaged while parked on propertySales pitch at checkinThe good:Accommodated early check-in and late checkoutPrompt replies to guest concerns but poor executionGave an extra 15 min of laundry time after closingOverall an unhappy experience. Dirty. Smelly. Grungy.The property is gated and patrolled by security, but instead of patrolling, they can be seen lounging on benches and tables throughout the property. My rental car was damaged while parked in a guest stall. Every concern was addressed by a “should’ve told us sooner” response. As a single mom traveling with three kids, I didn’t feel like it was my responsibility to stop to address the most basic of quality control standards.They are in the middle of renovations, so hopefully some of the sanitary conditions will be improved in the foreseeable future. Unless they are doubtfully able to maintain the new improvements, it will be back to a grungy mess in no time.Don’t waste your time here. Go somewhere else.

The resort was better than I expected. The room we were in was very spacious and had a kitchenette for all our vacation needs. It is also very close to Disneyland. Just be sure to check that the windows are not cracked open with the air conditioner running. With it being so humid in August the AC condensed the humidity in the room and everything felt damp including the bed, but that was our fault not the resort.

Nice and close to Disney. great pool and facility

Wonderful staff and beautiful property, well maintained. Close to a lot of restaurants and Disneyland.Our room was on the side of a main street, a bit noisy from the traffic. We will definitely be back.

Nice place to stay whenever your in Anaheim rooms/ pool are well kept

If I could give 10 stars I would. We had a great time. The room was perfect for our family. The staff are so friendly and helpful. The pool and hot tub were also a big hit. This is the older of the two Wyndham properties but it is homely warm and comfortable. We will be staying here again for sure.

A true place to call home while being away from your home. The staff were amazing, welcoming you home. The grounds are like walking through an extremely kept mansion garden. The rooms are extremely quiet and comfortable. Frankly I didnt want to leave.We are definitely returning.

My husband and I are very happy with this resort. It is clean and the staff are all polite and helpful. We celebrated our 24 year anniversary here.. They welcomed us with a card, gift bag of candies and sparkling apple cider. The landscaping is beautiful and well kept. The staff is always cleaning and keeping up with day to day work. The gated doors and parking garages along with security are nice to have. The location is close to everything besides Disneyland. This has been one of our best vacations. Thank you.

Always a perfect place to stay. Mini golf course right outside our room off the balcony, newly renovated pool, spacious rooms, and close proximity to Disneyland, restaurants, and shopping

Friendly staff. Location is great. Walking distance to many places. Enjoyed my stay. Highly recommend Dolphins Cove.

Service desk has great people especially for this Caucasian girl at front counter awesome.

Great location can walk to Disney, many restaurants, shops. Beautiful grounds, very secure, lovely pool area. Great for families. Staff very professional and helpful.

Excellent location just down the street from Disney and a few miles from Angels stadium. Friendly, helpful staff. Well maintained property, safe (gated and guarded.) Even covered bicycle parking! Nice pool, well manicured, units with well stocked kitchens. Super comfy beds. Covid guidelines followed. Definitely would stay here again.

This place is well kept! The staff is also very friendly. Our room was CLEAN and spacious & close proximity to the pool. They had a grill right by the pool that was available for use by appt. As well as putters & golf balls for the 9 holes that are on the premises. Doorways are wide enough for wheelchair/power chair access as well.

Everything is so old. Cant believe Im paying to much for such bad ammeneties, look at your hair dyer, from the 50s. Then handle on the dryer was sticky!! Look at the towel, not even cotton, when you wipe your body, theres white thread everywhere on your body. Disgusting. Furniture surface is sticky too, its basically old apartment building.

We absolutely loved the stay. Was clean, quiet, and very well maintained. Close to everything. Staff very friendly and helpful. Will stay again in the future.

I booked through my timeshare ownership. I was taken back by the units poor condition. The condo unit was dated and smelled horrible. We did request maintenance. They sprayed the room to no avail. I purchased room freshener to clear the smell. Hung air fresheners from the AC unit. We did request to move BUT the next unit was in the poor same smelly condition. This site is well overdue for a complete remodel/update. You should be aware individuals and families live there. *I inquired. By law they are required to move out every 30days. They simply move into another unit which affords them lawful compliance. All of the staff were very professional. The grounds are well kept. Understandably, they provide electronic security gates and security staff. As a property timeshare owner I would highly recommend booking your stay at our Anaheim location.

Messed up closet doors, room was humid and musty, outdated furniture, no ice maker, cockroaches, it is basically a glorified run down apartment building, and the beds might as well be made of cement. Everything inside the room felt moist and sticky. There was some food on the floor along with some other problems. Nice pool though.

Very nice stay. Quiet and the staff was friendly

First of it was a 2 bedroom 1 bath do you know with 6 people what its like 2. The cabinets were to high dishes were to highIm only 5 ft. I could not reach the bowls and glasses. We had to go a distance for laundry. 3No ice maker had to go outside by the vending. Machines. 4. Taking about vending machines lost money and all the office said they werent responsible for them. We we werent the only ones dissatisfied other member werent very happy. I feel we should be reimburse our points or cleaning fee.

The staff are amazing. The activities for kids that come with the property is excellent. Game rooms, mini- golf, etc, they had a grocery store and a roller coaster you never leave the property. 😂 . And you get a audacious apartment for cheaper that 75% of hotel rooms around. Thats a no brainer...

Comfortable rooms, clean & organized site, friendly staff, great amenities and close to great attractions/ things to do.

It was great to be able to entertain friends while on a trip. Could not do that in any ole hotel room. Staff were helpfull and friendly. All common areas were well kept. Location is very well placed. Close to everything going on in Anaheim.

The suites are roomy and comfortable. The desk staff was kind. The TVs could use updating. Parking was excellent and the cleaning staff very friendly. Its a nice quiet retreat and a good place for families to stay while visiting Disneyland. Also close to Knottsberry farm and many nice beaches.

Had a great time here! The sightings are beautiful and it feels comfy.Amazing atmosphere! And the staff are awesome and eager to assist!

Great hotel. Within walking distance of Disney.

I went to visit my cousin who booked a townhouse for a week.. The stove does not work on the current circuit, do to newer appliances and older electrical lines... they swapped the apartment without a problem... 😁

Well maintained.Staff is friendly and knowledgeable.Love the indoor/outdoor feeling of the property.Home away from home!

We have stayed at this location multiple times and really enjoy it. They have excellent service and the rooms are like little homes away from homes with full kitchens and patios like apartments. They have free dvd rentals, and a large pool and two large jacuzzis, along with free put put golf throughout the grounds. They are walking distance to tons of restaurants and shopping centers. We tend to stay for mini getaways, as we live in Long Beach only 20 minutes from here and like to feel like we are getting away sometimes while still being able to be close enough to friends and family.

Great staff,friendly courteous, and everyone of the staff provided excellent customer service and were very accommodating.

We are having a great time here at the resort the staff was great we received a card and gift we are celebrating 24 years thank you so much

My family and I are really enjoying this place. Units are big and spacious. One pool and two big jacuzzis. They even have a miniature golf course on site.

Staff very friendly, place is very secure, very good location!

I’ve only been here a few hours but so far my family and I are enjoying this place when we first got here we welcomed with wonderful gift baskets and sparkling apple cider! As well as gift baggies for the children

Beautiful facilities, lovely staff, awesome stay!

Positive: The office staff is awesome. Very professional and one employee with the smile mask always greeted me with a big smile and always cheerful. This is an older location but the staff is amazing. Negative: Unite 701 the front door could be updated.

Nice place. We wish we have more time to stay. Walking distance to Disneyland.

Fantastic, Amazing, Friendly and Helpful Staff, even when they cannot oblige the request. Building is aging, but very well maintained.

This is a really nice facility I like the amenities and the rooms are nice quality a little rough edges but overall all the trimmings for a nice bed and breakfast

Clean and well maintained. Unit had Cuisinart appliances and fluffy comforters on the bed. Closet door needed some work as it wouldnt slide, but overall served our purpose very well. About one mile walk to Downtown Disney.

The grounds were beautiful and the staff had wonderful customer service.

Nice quiet place with great air conditioning 👍

Hotel is always lovely, clean, and quiet if youre not right by the pool.

This is definitely not a Worldmark resort. You do not get the Worldmark feeling when staying here and I see why Worldmark puts the disclaimer immediately. The units are nice but inconsistent. Master Bedroom was nice sized but had very small television sitting on top of dresser. Tv in second room was mounted and sized for room. The staff was not very helpful and most seemed as if they did not understand or speak English when you spoke to them. I guess going to the pool depend on who is attending it because I had two different experiences during my stay. However, the worse part is they employ theives! I left my wallet in the unit and it was taken. (Yes, my mistake but this is supposedly a Worldmark. Higher standards and I had Not been anywhere else. Please read rest of story before judging) I checked out at 10AM. It was early and primarily staff outside cleaning the grounds. My walk to the car was short and direct. I was in an end unit near the gate. Even if the wallet dropped outside somehow in my walk, it would have been staff who saw it. They had not rechecked or cleaned out the room by the time I called them after I had made it to Escondido and realized i left it. Kaya told me they found other little things I had left but no wallet. I drove back and by 4pm they were still cleaning the room. (I have a picture of the cart and open room being cleaned) Of course I couldnt look for myself. They asked me for ID to pick up the things they did have. Eventually, Jennifer helped me by verifying my information and giving me the items but unfortunately I never did get my wallet. And sadly I can admit this isnt the first time Ive left my purse/wallet someplace, I tend to be forgetful. However, I also suffer from clinicl OCD so I do know where I leave things. My routine was interrupted this morning and everything was in place except the wallet according to their staff. I have not lost an item in over 10 years. Ive never had a problem like this at an actual Worldmark Resort and staff was always much more helpful.

We have enjoyed Dolphins Cove as a family for decades! The thee bedroom is a home away from home! Love it!

Not the most luxurious, but good location to lots of sites and attractions.

Love this place have been coming here for 5 years now

Never again. Room was so musty and stale. Got extremely sick.

Condo lacked many of the usual amenities, but staff was very accommodating.

There something was wrong with the reviews for Dolphins Cove..My husband and myself we was very happy expend in our first time in the resort Giving 100 stars room was smell soo good everything was perfect. THANKS FOR YOUR SERVICES

I never knew this place existed here. But now I know, Ill definitely be returning. The condos were just like staying at home but away. Very cozy. Staff was very hospitable.

Very nice and comfortable place

Really nice and clean. The room is like a one bedroom apartment, with a stove and everything else that you need. The best part is that its gated with security that patrol

Loved the swimming area! It was great to relax in after being at Disneyland all day. Rooms were good sized and beds were comfortable. I really liked the gated entry, making me comfortable leaving my truck there. Will definitely stay there again.

Fantastic Experience Celebrating our Niece and Nephews Wedding Anniversary!! Great time Catching up. Rita

Wyndham resort close to Disneyland. Apartment style rooms great for large families. Swimming pool and putting greens on premises. Clubhouse and other amenities. Secure parking for vehicles. Friendly staff and very clean facilities.

Im thinking about getting the membership I love it

Fun in the middle of it all.

No laundry i. The room

Amazing rooms staff, comodations, they were more than willing b too work out solutions with pool and other amenities. Well worth time

Nice clean rooms and fun times playing mini golf

Pretty good for a timeshare and Disneyland close.

The resort is a converted apartment complex. The facilities were well taken care of, but worn with age. There was a full kitchen, so this is a great option for families looking to save money by preparing meals. The is a pool and a mini golf area onsite.The complex is within walking distance to one of the outer parking lots for Disney. You can catch the tram for free by walking a couple of blocks.There is a Dennys next door for a quick bite to eat and a couple of quick stop stores are within walking distance.We stayed in the 3 bedroom option which came with a king, queen, and 2 twin beds. It is a good sized option for a larger family, but we were told they only have the 3 bedrooms upstairs. There are no elevators available.If you request the 2 twins to be converted to a twin prior to arrival, be sure to follow up on the day you arrive. We arrived after 10pm and they had not converted the bed as requested. No one was available to come help with the conversion, so we ended up having to move to a new room.I am not sure I would stay here again unless traveling with a large group.

We prefer this to Workdmark Anaheim. It is less like a super hotel and more like condos. Nice, relaxed atmosphere with plenty to do on-site.

Rooms are dated and ours had a faint musty smell. Only one bathroom in our 2 bedroom unit and washer and dryer is not in the unit. You have to go to the laundry room and schedule your time there. Pool, outside grill and put put course also have to be scheduled. Jacuzzi is drained and unavailable as is game room and any other activities. Staff is very warm and welcoming, typical of the many Wyndham properties weve been to, but the property itself is subpar.

Quick visit only

It was beautiful ! Would highly recommend staying here !

Very clean and comfortable lodging. Wish I couldve stayed longer.

We love the pool and that they provide pool toys. The room is comfortable, though the kitchen in the one bedroom is a tad small. We had issues having two people work together in it. The staff is super friendly, and they have fun activities planned. The resort is beautiful. It really is a place of retreat.

Great family reunion spot.

Great customer service. Rooms are nice

Great service and great experience

We loved this place. Beautiful grounds, nice pools and a very friendly staff. They were always welcoming and the place was nice and clean. The playroom for the kids has a lot to offer.The distance from Disneyland is about a 15 minute walk (1 mile). Not bad if you are willing to walk, otherwise its a 5 minute walk to the Toy Story Lot.Yes, its an older condo complex, but it is well kept and clean. No issues what so ever.

The place was not keept up towl rack hanging food let from the last tendent in the room with two beds the closet was so close to the bed when you get out of bed your in the closet. The counter was durty. Carpet is coming up.. The only great thing was the people where very nice.

Clean great staff great location

Fantastic.

It was close to disneyland, the rooms were ok but kinda dated. Didnt like that the washer and dryer set wasnt in the room. Looks more like an apartment complex turned into a hotel. Could mos def use a remodel. Overall ok

One of thee best hands down

This place has no elevator no carts to haul the stuffs

Gated parking was great. Close to Disneyland so hot tubs often filled with children which is great for family time but an adult only hot tub would be pretty nice. Also pool area closes at 10 which is way too early. Rooms were good old fixtures and small tub but thats me nitpicking as a wyndham owner.

What a beautiful resort within walking distance to all the Disney parks! Quaint set up with lots of nice green space when walking from pool to your building. Pool area is large with two super big hot tubs. Activities area adjacent to pool. Everything is gated and keys necessary to get into all areas. Made us feel very safe. Nine hole putt putt course is one of the nicer ones that we have seen at Wyndham properties. Grounds very well maintained...they actually planted 400 new plants one of the days we were there! The first thing we got when checking in on a Saturday afternoon were cheese and crackers with some wine. For my three teenage boys they got lemonade and a welcome bag filled with snacks and light up dolphin necklaces. This staff is perhaps the most hospitable of all Wyndhams we have stayed at. Joana was so sweet at check in and at other times when we had questions. Christina was great in setting us up with a realistically not long owner update and extremely truthful. I was impressed with the fact that we got a birthday bottle of wine for my wife who had a birthday during our stay. Many recommended restaurants to go to and places to see, due to the fact we were not there for the Disney parks.

Clean. Older but very Comfortable. Customer Service goes above and beyond for you! Thank you! Will return.

Its a nice place. Staff is supper great, friendly & very accomadating. But the place definately needs some TLC. Peeling paint, dark scuff marks on the doors & walls. Pool is nice.

The front desk was very helpful and safely brought us our requested supplies during this pandemic. They answered all our questions being my husbands and I first experience away in a 7 day stay in a hotel. If anyone was concerned, we never experienced any bugs at all. But a tip I learned in life is to check if the front door has a door draft which keeps anything like smoke, ash, smells, or unwanted pests from coming in. Our door had a door draft luckily. They had the right amount of staff so I never had problems calling about anything. In regards to the card key, I did have some difficulty getting through doors whether its past the pool or to my suite but there was someone on duty by the pool area so Im sure you can just ask them to get through, and to my suite, sometimes it took a few tries but it does eventually work. Just fiddle with it and youll be fine. Also there are some devices that I dont think hook up to the wifi for example I have a portable google home and i couldnt hook it up because whatever device you hook up needs to be able to access the page where you can choose basic plan for free wifi. Other than that, I really enjoyed myself and never had any problems. They have 24/7 phone service, free coffee and all the necessities I could need. It was really peaceful and I never heard anybody next door. Had a great 1 week vacation.

Good amenities, well - stocked rooms, good service quick response for repair.

Excellent all

We absolutely loved our stay here. Rooms were clean and spacious. The grounds are very well kept. The pool is heated and was the perfect temperature. The staff was super friendly and helpful. Very close to a Disney. Would recommend catching the ART bus around the corner for the rides to and from Disney. This was close enough to LA to enjoy all the things the area has to offer. Gotta mention, didn’t see one bug anywhere our whole visit. We will definitely return.

Went to Roys for dinner $51 sea bass dinner ouch but delicious was not advised Katella property was closed switched to a lesser refurbished apartment complex nice but big surprise

Such a clean, nice place to stay. Not sure why this one gets such poor reviews...I have stayed at Wyndham resorts all over, and this one is just as awesome as the others Ive been to. Staff was so friendly and helpful. Highly recommend!

Very nice staff. Loved having a full kitchen. Convenient location. Beautiful putt putt course. Accessible hot tub was big (and hot!). Thank you for a nice family trip :)

It peace ful and the people are a delike to be around am going back in November

Great place to enjoy a family vacation. Very clean and the staff are very accommodating.

Great hotel, really nice workers!

I loved the scenery within, meaning the flowers and the birds that would visit them. The customer service was great anytime you needed anything. My one complaint is that the couch bed where me and my husband slept wasnt completely clean, and also the cockroaches. To be fair I never not one time seen them in the rooms. Walking outside on the paths and also coming out of the grills in the pool wasnt exactly comforting. Other than that great time pool was large even with other families around we still had fun and there are 2 hot tubes plenty of space for the adults. There is also a gas station and liquor store within walking distance.

I love it here!!! The staff is wonderful. I was visiting for my grand daughters third birthday and they had a gift bag for her at check in. Would I recommend this place? Absolutely. Would I stay here again? Absolutely. Thank you Dolphins Cove

We came for a week to go to Disneyland. The hotel is too far to walk with little kids, but weve taken the ART bus, which is a relatively quick ride. Dolphins Cove Resort has fantastic guest service. If were needed something, they are very quick to help out. Service is friendly and genuinely concerned with helping out. They went over and beyond to make my birthday girl feel special. The space is comfortable in our 3 bedroom unit. Would recommend.

Great place

This place is really nice. The grounds are well maintained and the staff is the best I have ever encountered. They have events once or twice a day like wine & coloring to keep you entertained on your non-park days.

The front staff are fantastic, especially Christina W. I find they are all very proud of their hotel and helping the guests.but nobody has come to clean the room since we booked in. We go out each day we see housekeeping staff near our room but when we come back later that evening. Nothing has been cleaned not even clean towels or so much as a coffee pouch for the room.I was never told I had to ask housekeeping each day to do it or not. I expected it to be done.