The receptionist was excellent. The radiologists were excellent. Everything was efficiently and professionally done by friendly supportive people. A very positive experience all around. Thank you so much! Now if the results can be as positive!
Front desk staff was very nice. The technician was helpful and explained everything that was going on. Didn’t have to wait long at all. Clean facility.
The office staff are extremely helpful, kind, professional, polite and patient. Another plus is that I was offered the opportunity to complete my paperwork online.The expert technicians are outstanding. They are very knowledgeable and take the time to explainthe procedures with detail. I was very satisfied with my experience. I highly recommend them to anyone who require these services.
I arrived early for my appointment. There were a few people waiting in the hallway and I thought that it was going to be a long time before I got in. However,The receptionist was very nice and efficient. She said to wait until I was called. 5 minutes later, I was called in. My technician was very nice and again efficient. My scan felt like 5 minutes and he asked me to wait for approximately 20 minutes for my cd. About 10 minutes later he handed me my cd. I would recommend Wave Imaging to anyone and everyone but also remind them to make an appointment
Fast service. Very Pro! Great work and attitudes from reception up front and David during the procedure. Thanks
The Receptionist and the CT Technician I delt with, were VERY good. They were quick, polite and friendly. Which seems like a lost art these days. They made a difficult time a lil easier to deal with.
My experience at Wave Imaging was very good. The wait was minimal; and the staff was friendly. This was my first MRI in an open unit, and Ill never have another one in a closed unit. It was great. Much less noise and the time passed quickly.
Courteous and professional staff. I did not have to wait long and was done pretty quickly.
Very disappointed except for the x ray tec whom was a great person.first i was sent to the other address which has been closed for over a year. then when i finally got to the correct place they want a copy of my id. the veterans administration specifically say do not give this to anyone. they have all been instructed on what to do. of course i told them this but it was not good enough.anyhow that my opinion oh ya i had a 10am got there at 955 wasnt seen till 11so be it life goes on
Quick an courteous diagnostic service. Initial phone call to set up the appointment collected all the relevant demographic information. When I arrived, I filled and signed a few forms and I got called in immediately. The exam took 5 minutes and I had to wait 10 minutes for the disc so I have a copy of my images. Overall great imaging center. Very happy with the service!
The only reason I picked the three-star rating is because it took so long just to get an x-ray!!! I tried to make an appointment, but the automated service said that it was a walk-in situation! Which took a long time and I would have made an appointment!! But the service there was a five-star rating! They laughed at my quirky jokes and they made me feel comfortable while I was there! Well thats about it!!!
My experience was amazing the young gal and I am sorry I dont remember her name was the best MRI tech. She was so caring and professional. I was truly blessed to have her! Thank you so much for making my hour seem like 5 minutes. She was the BEST!
I used Wave Imaging this week and was so very pleased with the staff and the facility. I would not hesitate to come here again in the future.
Employees are so polite and fast. My questions are all answered they are knowledgeable. They work with joyful attitude. Specifically the day I come theres not much line
Very nice people from the front desk and the guy who do my X-rays thank you to everyone.
It’s really fast. The staffs are very caring. I had gone for walk-in X-ray, came out in 15 minutes after completing the job. Feeling great.
Fast friendly visit I came in without a doctors order and within minutes the problem was taking care of!
The place is clean, although it looks crowded, definitely schedule an appointment. I had an appointment and was checked in quickly and taken to the back within 5 minutes. The staff were so fast, professional, and courteous. Good experience overall!
Very polite and helpful. Very considerate of my 97 year old mom.
I was impressed by WaveImaging in Anaheim. I needed a MRI done ASAP due to the pain I was in. Out of the six imaging centers that I was authorized to go to, they were the only ones to get back to me and make an appointment within one business day. Very caring and compassionate. Thank you WaveImaging Center in Anaheim for making my visit conveniently available.
Wow...Quick Professional Service. Hannah Was outstanding in MRI. She madr me comfortable as she gave step by step instructions. Hannah stay3d within the 40 min appointment window. I would highly recommend this facility for imaging. Thank you Hannah
Friendly, helpful assistant and mri tech.! Helped me feel comfortable when I was nervous.
I was very happy to complete the usual paperwork ahead of time, electronically, so that when I arrived, I was immediately served. The radiologist was not only quite competent, but also empathetic. Her professionalism was greatly appreciated. I was in and out in about thirty minutes!
This was my first time using Wave Imaging in Anaheim. The customer service provided was excellent and the staff were very professional.The staff walked me through each step of the MRI process and reiterated important steps and details. From the time I walked in until the time I left I felt that the staff genuinely cared about me as a person.Neat Note: They provided an option of filling out paperwork via online platform or in the office. Having that option was very beneficial and helped speed up the process. I didn’t have to wait long as I had completed my paperwork online and had an appointment.If I should need X-rays, CT, or MRI in the future, I will not hesitate to request their services.
The technician that did the scan for me was excellent. He explained everything before he did anything. Kept checking on me to make sure I was okay. He seemed very knowledgeable and answered all the questions I had. He was also very efficient at his job.
The staff was very efficient and informative. Nam was gentle putting in my IV and checked in with me multiple times to make sure I wasn’t in pain. I am grateful that I was seen right away and was treated well as I was very anxious and a bit nervous.
It was super quick or it it felt like it. Clean and very friendly staff. I would go there again..... dont really want to as that may I dont want anymore health issues but the rad tech who assisted me was awesome.
Overall great experience, The ultrasound was comfortable and so nice. The ultrasound technician LAURA was so nice Great person, explain me everything. She is very professional and knowledgeable.
This was the most amazing medical care ❤ ever. Kindness, compassion, clean, and a genuine concern for me as a person. I cant ask for better service. Please give my technician a Hugh raise, trip or anything to acknowledge her. She was thoughtful, helpful and a jewel of a person. God bless all of you 🙏.
Your x-ray technician was wonderful. Office staff was busy yet properly attentive to customer service. The only down side was going to your Orange location after your x-ray tech left the office and staff was unsure of that persons return. Frustrating since your SOPs don’t allow for setting appointments for x-rays. Ended up going to your Anaheim location as a result.
I came in to get my ultrasound test, I had a good experience. Front desk medical assistants were friendly and respectful. The ultrasound tech was also very gentle the procedure. Only problem I would say is the appointment availability. I had to wait about 6 weeks for my ultrasound, so be prepared to make sure you can make it. Overall good experience. I had no long wait which was good.
I brought my 1 year old for a chest x-ray the experience I had was amazing . All the staff their was nice . Especially the gentleman who took my daughters x-ray. He was supper sweet with her & tried his best to get the best angles from my baby . As you know a 1 year does not stay still he was supper patient with her . I will definitely be returning here if I ever need an x-ray again . Also wait time for a walk in was quick I got there around 8:15 walked out by 8:50.
Everyone is this place was professional and courteous. The x-ray technician was great he was funny talkative made you feel comfortable. I would go here again if I needed another x-ray or MRI.
The staff here is BEYOND AMAZING. My ortho couldn’t make up mind, then when he he didn’t send orders over, so I had to go get them and head back. They got me pretty fast and the X-ray technician was AWESOME.
I had to wait two weeks to get an open MRI appt but it was worth the wait! I’m glad I filled in all the forms in advance on line! They got me in at 8:15 for my 8:30am appt 👍 My technician was very skilled and explained what was going to happen. She explained how long it would take, and came in at intervals to check on me, and I really appreciated that!
Walk in appointment for x-rays was smooth. It didnt take very long to get taken care of and the staff are all very friendly and safe. With good Covid restrictions in place making you feel very safe.. Great work everyone on the front lines @ waveimaging.
Just want to share that I am an employee of a Neuro group an as an employee and patient have had great experience with Wave Imaging- Anaheim I have for many many years been able to work with the staff regarding referrals,, scheduling patients, unhappy patients, turning bad to good. The staff is very knowledgeable and helpful in scheduling and patient needs. Communication and organization makes a Great deal of difference in running a business. Unfortunately not all Wave Facilities are taken care of the same.Thank You All @ Wave Imaging-Anaheim for such a Pleasant/Prompt experience.Wishing you All the BEST!!!!!!!
I must complement the Staff at wave where I went this morning. The ladys at Reception desk were very professional.and they were busy. The staff in the back. Very knowledgeable and explain everything, and make very comfortable. Thank you....
The staff is great! My technician was amazing. I had an several images that needed to be done, they were quick and easy to do. The place was very clean and friendly. Thank you to everyone there. ESPECIALLY to Tammy.Thank you.
My experience was very pleasant. I have back and balance issues. The technician was very helpful and friendly.
X-rays, even on a walk-in basis, called quickly and done efficiently. If you need your images the on disc, they will give them to you within 5-10 maximum the day they took them. The ladies up front and technicians in the back are super friendly and hospitable, and very willing to help and answer any questions you might have. 5 stars, will recommend, and will be returning. Keep up the amazing work! Thank you 😊
This was my first time at this imaging center. Front office was courteous and efficient. X-Ray tech was very kind and friendly. Overall, a good experience. I appreciate that.
Really happy with there service. The place is nice and clean and the staff is super friendly☺️
The front office staff and technical staff both did great job. I had a pleasant, easy and efficient experience.
Scheduling an appointment was easy. Being able to do paperwork online was a huge plus and time saver! The staff was super friendly. I arrived and was seen almost immediately. Front desk staff was nice and my technician who performed my Procedure was a total pleasure. Made the entire experience sweet, stress free and simple
The all the staffs were very nice and professional. I came early to get signed in on time and I was called in 10mins before my appt time. The ultrasound technician was very professional. He took all the ultrasound images very thoroughly. Hes professional and friendly. Totally recommend this place. Very clean and sanitized environment.
A great place to get imaging issues taken care of! I got into my appointment on time and oug in a timely manner. Awesome job done very well!!!
I had no appointment so it was a walking. About half hour wait then was summoned by David. He was though and took several x-rays of shoulder and neck. Shared results of 1 x-ray with me.Nice staff.ThanksByron
Front desk staff was very helping and professional, I appreciate them having seat outside the office for ppl to wait and they are spaced out perfect. The Lady that took me into the MRI room was very nice and professional as well, I get claustrophobic in small spaces but with her being so nice made me feel at ease.
I couldn’t wait to review. How pleasant of an office staff here. Clean place and in a convenient location 1st floor.I had to do a mri for dizziness and when I laid down sure enough in the tube: head began to spin.Betty heard me call her name -and pulled me out. Talked to me and I asked for a higher head position. Reminded me about the squeeze alarm I could use if I needed her.Sure enough smooth process and had a successful mri!After tho- dizzy again. She asked me to sit and that was smart. After I got better I drive home in good condition safely.I can’t wait to see what is happening causing my dizziness but I felt such comfort from Betty my mri tech and the kind young lady at the front desk.When u don’t feel good: good ole customer service is the blessing. Thanks u guys !
I am so incredibly grateful for this place. I have a history of addiction and have had the hardest time ever being treated with kindness by medical personnel. I have been sober for years but as soon as they see the track marks Im immediately treated awful. I have had debilitating symptoms for a year and have been trying to find out whats wrong with me. I went to a different place for my ct scan and I left crying without even getting the procedure done because they refused to try to get a vein once they saw my scars and they just humiliated me. I was so scared when I came to this place today but Im so happy I did. I was treated with compassion. The technician got my vein on the first try and everyone was so nice. I definitely recommend. I will finally be able to get treatment for whats wrong with me because these guys were able to just be kind and help me.
Theyre good and explained well all the procedures thats need to done ..thank you so much hood job Mr brain
Great Staff 👍 very professional 👏
This is my second pregnancy and had a great experience for my anatomy scan here! Laura was my tech and she was so friendly and nice. Had a much better experience here than I had with my first baby somewhere else.
I was asked to wait for an hour for a CT scan procedure that will only take 10 minutes to finish. I was also asked to drink lots of water which is not necessary for the procedure. While the staff at the front desk were just talking and laughing while we patiently and boredomly wait. The technician was very apologetic though which made it felt better.
(English is my second language)I had my greater than 14 weeks pregnancys ultrasound here, they were so nice and friendly, I had a very good experience and I will do my all future ultrasound here.The person who did ultrasound was so nice and answered all of my questions with patience, I was relax and happy during my ultrasound. Just something to mention for pregnant ladies who have heartburn, take your heartburn medicine right before ultrasound :)
Hannah, the technician who set up my MRI is an absolute pro and so warm and friendly and made my experience as pleasant as it could be. The whole staff in general is very friendly and got nothing, but positive vibes 🤘
Great location and tons of parking. Staff friendly and very professional. I would recommend it!
Great customer service! There will be a wait time if you have x-rays, so make sure you are not in a rush. The staff is kind and attentive to patients.
At first I was annoyed that I had to be at my appointment an hour early but the staff is so efficient, extremely nice and very professional so the time went by quickly. The facility was clean and they definitely practicing Covid protocol so staff and patients were wearing a mask which made me feel safe!
I had an appointment for a CT scan and was in and out in 10 minutes. The staff is very friendly and helpful. I would recommend Wave Imaging to my friends and family.
Hmm...Day 1.. Automated phone system needs updating.A) X-ray hours are unclear..Turned away at 11:00?I was offered to come back at 1.I declined.Day 2..Awesome experience..A)12:45 arrival.. Paper work smooth,Copay was an unusual amount (involved.coin).B) In and out, after that..1 hour home andback.C) The young man in charge of my X-rayHe gets 5 stars. Training people is askill set. Fantastic job.
Lady in the front was really nice and the person who did my ultrasound was very gentle and reassuring.
The experience couldnt have been better. Great people, professional, and courteous. Made me feel at ease. Thank you.
Very friendly satffs. Prompt and accommodating. Special thanks to my MRI Technician Hannah. She was awesome.....
I had the worst scheduling experience in my life dealing with this business!! It took no less than five phone calls over a week totaling over 90 minutes of being on hold. I found out it was a call center in the Phillipines. I asked for a closed MRI & I was scheduled at a closed one, which I didn’t find out until I arrived at my appointment. Fortunately I was helped by the front desk to schedule the proper location at a later date. These schedulers in the Phillipines have no understanding of what they are doing!! I had to use this business because my doctor referred me. I will never use this business ever again! What a nightmare!
I am claustrophobic and taking a CT Scan gives me anxiety.. and i am absolutely a mess..The technician taking my test was very aware and was so kind and patience and did everything to try to make me feel confortable..He was so professional and absolutely great..The front desk are always so kind and make you feel you can ask any questions
Great experience, very nice and professional employees. Not a fan of MRI’s but the tech made it a comfortable experience for me.
Very clean offices,and efficient service. I like the fact that they see you at your appointment time, and dont have you waiting. I very much recommend this location.
During my visit I had MRIs performed on both knees. I arrived for my appointment on time and was happy to see that COVID safety protocols were in place at the facility. My service was performed promptly and the staff and radiologist were professional and friendly.
Staffs were so co-operative, polite . Didnt have to wait more than 10 mins . The service is great. Will choose them every time I need .
The receptionist blonde has will say attitude to spanish personShe did not help at all I visit this clinc with a referral from my doctorNow the latin girl short hair was very professional to take care of my issueThank you
My waiting time was very minimal. The staff was friendly and polite. Thank you !!!
That great for nurse talked to interpreter with me. Support for deaf community ada must to interpreter important make sure them. Thank you for everyone!!
First time patient and the staff was efficient and very sweet! My technician, Laura, made sure I was comfortable. I was in and out quickly and everything was sanitary. Instructions for check in and patient forms were easy to follow. I’m glad I had the option to fill out most of the paperwork prior to my appointment. Would recommend :)
Clean place in-and-out, fairly fast, alls good, would recommend going there if they have to
Very timely and nice at this facility. On the other hand it has been a long wait.for my cousin who came.with me for x rays. Reason being that they do not provide appointments for this service!
I’m very satisfied with my care! Service was excellent!
First time here and it was such a great experience! I checked in at 8:50am, my appointment was scheduled for 9:15am and I was out the door by 9:10am. They follow COVID-19 guidelines and distanced the members seating. Additionally, they make things much easier by being proactive, they send a text to fill out the documents the day before and avoid spending more time in the office. Lastly, all staff was courteous and professional. Thank you!
Sorry for the delay, I had a very good experience with my MRI. All the staff members were very helpful and very polite. They made my experience very easy to do. I would recommend you guys to my friends and family. Thanks again. Bryan bodell.
Great people! Got in fairly fast.
Hannah in the MRI suite was awesome! She is kind and attentive. Does her best to make you comfortable in an extremely uncomfortable machine. Thank you!
My appointment was right on time, everyone was friendly, professional and helpful in every way. Ive been here a few times and will continue because service is always consistent.
Would highly recommend for a MRII didn’t get the techs name but she was amazing.. Really calmed me down.. I don’t do well in MRI offices this is my second one I have had... What a difference from the last time
Showed 1 day, after calling & being told they dont schedule appointments, xrays are done on walk in bases, & was turned away as they were at maximum capacity for the day. Showed up a day later & waited over an hour to be seen. This might be OK under normal circumstances but not with the spread of Covid. Waiting room is small, seating in hallway is narrow. Please consider setting xray appointments till this pandemic has ended. Staff was friendly & efficient once I was seen.
Fast and easy experience. Ultrasound tech was very nice and welcoming😊
Friendly n fast staff. Very good experience. Would definitely recommend.
Very helpful staff. Erika took care of me very professionally.
Even though it was the end of the day, and I was late, the team at WaveImaging was friendly, accommodating, and professional.I will definitely recommend them, and have my exams done there in the future.,,,,
This place is simply awesome. People are very much pleasant, welcoming, polite, professional. You can be sure that your information is up to date. I like the technician reports, they are detailed and trustworthy. I feel that if anything wrong they will detect it.Thank you guys for being careful.
From the minute i walked in their to the minute I gave the girl my paper work, i experience the care they provide for the Patient, the counter nurse was super helpful, and the lady who did the MRI was very nice and made me feel welcome and cared let me tell you she smiled and said polite things as I left
My ultrasound technician was awesome. She was very through and explained each step during the process. If you are in need of any imaging do not hesitate ask for a referral to this place.
Offices were very clean and the Staff was very pleasant and efficient.
Very good and very attractive woman the one that does Ultrasound.you don’t have to wait a lot they call you right away,
Quick And they were are very nice 👍
My daughter needed a CT scan with contrast and the male technician gave my daughter exceptional service and put her at ease in order to give her the IV in order to insert the dye. There was a female technician that assisted him in calming my daughter who was extremely nervous. They definitely went above and beyond and got the job done. 5 plus Star service! Highly recommend!!
Went in a week ago for MRI. Tried calling past two days and I press 9 for other questions, and I get hung up on evey time ! The mri tech was super nice so no complaints there.I dont know how you run a business if you jist keep hanging up on patients before you even answer. Im unsatisfied and as of rifjt now I woukd not recommend this place as their follow through is weak. If they ever decide to call me maybe Ill change my review.
Wait time for walk in way too long. Better make an appointment.
Wonderful staff who did the MRI for me. Thank them both for me.
Employees are very nice and attentive. CT scan technicians were great. They make what youre having done pleasant even when its not the most comfortable testing. Great experience.