Before I explain my rating please know that this review is coming from someone who spent 8 years of his professional life working and managing different Hilton properties.The pros are simply the facility and amenities the health club has.CONS are the service and staff. I was a former member interested in reinstating my old membership. The previous Health club leadership.embraced the loyalty of members and took care of them . The new leadership and service is garbage. Loyalty means nothing (even a staff member told me that) . Its all about money with them.*update* The health club responded to the review but DID NOT make it right. They still dont get it. Loyalty is everything between businesses and people and unfortunately the health club team does not understand it.

Talk about fabulous and refreshed! I had a massage done by Hugo and it was amazing! The amenities available before and after my appointment were also very nice and appreciated. I feel like a lot of places you get massages at now are very 1 track minded about getting you in and out. So it was nice to take a steam afterwards and be able to take my time which furthered my relaxation.

Really liked the staff at the Aveda, Anessa is really cool and talented.

I did a overnight spa experience here and enjoyed it. Id come back.

Awesome fitness center and great staff, too. You dont have to be a guest to use the fitness center. You can buy a day or week pass.

This gym has everything you need to get a good workout in.

Good location hotel was ok have stayed at better hotels in the vicinity buffet breakfast good but expensive & the shuttle to disneyland is the Anaheim bus system it is reliable but about $5.50 one day pass for an adult (just fyi)

Too expensive. The massage was too mushy. I asked for firm pressure. Tom little

I had a blast

Excellent service!!! Distinction and prestige !!! NAMM Show is the best hosted at the Hilton !!!