I just received the diploma frames I ordered and I am beyond thrilled with they way they look. The polished wood, gold-plated seal, and imprinted school name are perfect. They have the look of much more expensive frames. Also shipping was fast as I received both frames exactly 4 weeks from the day I ordered.The price, communication, shipping, and product quality all exceeded my expectations. Now I see why your company is so highly rated. Thank you so much. I am very pleased with my purchase.
The frame is exactly what I expected. Looks fantastic on my wall with the diploma and tassel in it. Will be coming back for Military frames for my decoration citations.
This is the third frame Ive purchased from University Frames, and I have been impressed by the consistent high quality of their frames. Not only is the product itself really good for the price, but also they have mounting tools that make the process very simple and stress free. Im a teacher, so I had to wait a bit to be able to afford to frame my degrees, and I am very happy I went to University Frames. Highly recommend.
Nice selection, fast service/delivery. Diploma fit perfectly and looks like a custom frame. Very happy with my frame and love the update it gave my diploma.
Big selection! From selecting the frame I wanted to the colors I liked, the experience was awesome for a first-time frame buying for my B.S degree. Shipping took some time, but it came packed very securely and looks amazing.
Great quality and easy online ordering. I am more than happy with the frame and matt and trim. Beautiful and exactly what I wanted. Packed and shipped very well.
It has become a tradition to provide a frame for our kids when they graduate from college. Love having the school specific frames. Great quality!
I ordered a frame for my PE license and everything turned out awesome! I was worried about having the frame shipped from California to Texas, but they packed it very well and it arrived without any damage. I would definitely recommend them to anyone.
Faster than advertised production and shipping. Exquisitely finished product. Perfect match for the frame I bought from my university a decade ago.
The frame looks amazing. It takes a while to get it because I bet the run these on a semi custom basis based on the actual orders. Its worth the wait. I finally framed my degree that I earned in 1987 with my tassel that I actually kept safe and it looks amazing. They also supply the kit to hang it perfectly. Highly recommend this company. Like I said, its worth the wait for the quality.
Great company and superb products! This is my 5th frame to order and just could not be more happy with the frames!! Love this company!
I designed and purchased a product called: Diploma with a Channel Cut Mat in a Petite Cherry Frame for my Masters Degree. The frame and the matting are just exceptional. It is difficult to put into words how nice the final product looks on your wall. You will not be disappointed if you purchase a frame for your degree at University Frames.
I ordered a United States Army Commission frame, a United States Army discharge frame, and college degree frame, and could not be more pleased with them. They look AMAZING! Patriot frames / University frames were great to work with. Very highly recommended!
Product was packaged carefully and looked professional. My son is proud to have his diploma hanging on his wall in the frame ordered.
Terrible Communication and Customer Service!! Dealing with this company has not been a good experience. The frame I ordered came and the opening for the document was too large. I doubled checked my order, the doc size, etc... and all was ordered correctly but the opening was too large for the doc and there was gaps showing on all sides. Had the hardest time getting ahold of someone at the company to see about returning. At first they were going to charge me for new mat!!! When it was their mistake! I did get them to give me a pre paid mailing label to send the whole thing back. Its been sent and tracked and confirmed they received for over 3 weeks and I have not heard one thing from them about next steps. Have emailed at least 6 times, sent in an inquiry via website, no response. When I tried to call when first received the bad frame, I kept getting recording asking me to leave a message, took several days for response. That is why I was trying to use email this time, thought it would be better way for them to communicate. Order initial frame April 19, 2020, paid in full, its been 3 months and I have nothing to show for it and getting zero help from their end. Very Frustrating. I wouldnt buy from them. Now I would just like my money back, they can keep the frame.
I’ve spent wayyy too much on diploma frames in my lifetime, from many different companies. This company did a great job. They have SOO many customization options, so you can pick a frame in your price range and with the Finishes you like. The frame was exactly as ordered and came within the estimated time frame (despite every other company’s Covid delays). Highly recommend!
So glad to have been able to match my exact order from nearly 10 years before! So glad theyre still delivering the same quality work in the same style.
The frame looks wonderful. So happy I found University Frames.
Very good quality, overall. Attention to detail was phenomenal. This is my second frame from you and was very satisfied each time. Thank you. I will definitely order another one in the future.
The frame is BEAUTIFUL! My husband immediately put my diploma in it and hung it up. It looks gorgeous! My husband is going to buy one just like mine to place his Masters degree. I will cherish it always...THANK YOU!
EVERYTHING! The ordering was easy. I had a coupon for a nice discount, they arrived when you said they would, and they are GORGEOUS!!!!! Thank you so much!
I absolutely love the frame I purchased for my Daughters college diploma! It looked amazing and the quality was excellent! There were lots of options for her school mascot and colors. I had an issue with my order; entirely my error, and I thought that I would be stuck. The customer service representative responded to and resolved my error immediately. Top-notch customer service, the kind that is a rarity in todays world! I will definitely use them for the next two diplomas!
I graduated from Texas State University in May 2019. After the best four years of my life, I was so proud of everything I had accomplished. About a month after commencement, I finally got the physical diploma. I knew I wanted to get it framed, but every framing option I saw I was not a fan of with the mahogany frames, etc. While that is a lot of peoples style, it is definitely not mine.So, an entire year after graduating, I discovered University Frames. After getting some money from unemployment, I thought this would be a perfect time to follow through with framing. When I was on University Frames website, I saw there was an option to customize. I played around with this feature for a bit. Fluctuating between designs and frames to see the different prices. They can get as high as $400+ to as low as $150. This white frame I got was the cheapest option. And I did not get the cheapest option because I needed it to be affordable. But rather, it was truly my favorite. I also got to add a maroon velvet matte, choose my font and symbol, and I chose to add a pre chosen picture from my university (which you could choose in color or black & white.After about 8 weeks, I finally received the frame. I was in awe to say the least. I could not be more happy with my final results. I have been waiting to post the review because I wanted to hang it and make sure I got a great picture so everyone could see the amazing work. Thank you University Frames for a job that well exceeded my expectations. I will gladly refer the company to anyone who is seeking a frame.
Absolutely beautiful frame. I am so proud to place my (hard earned) degree in it. It looks amazing!
Diploma frames are an incredibly important purchase because you will literally look at these frames everyday of your professional life!!I found University Frames, Inc. (a California company) online in Utah and Im glad I did. They do great work.My basic review: University Frames, Inc. communicates and works with the customer with a similar feel and friendliness of a small business, and they have the efficiency and processes of a large online company like Amazon.Ive ordered from this company two or three times because I want a consistent look to the diplomas and certificates I put in my office. Each time University Frames does a great job.I was pleased that they mailed me sample materials that they border the diplomas with. Im so glad they did because I was leaning to the leather border, but I ended up choosing the felt border after looking at and feeling all of the samples. (All materials were included as a small square sample size in an envelope they mailed me.)Also, they did send me a frame once with a small foreign paper scrap or something in the felt portion of the border frame that I didnt feel comfortable with trying to fix (Im sure I would make it look worse). It was also fitted to hang landscape, instead of portrait. A little frustrated, I called University Frames. They were very professional and courteous. They apologized and asked me to send the frame back and they fixed it right away and sent me another one that was without the object in the felt and was set to hang portrait. This was an obvious make or break situation with this company and they did the right thing which re-enforced my trust and confidence with them.I will continue to purchase diploma frames from University Frames, Inc. Thank you all for your great service!
Frame came within the indicated timeframe and designed as we had designed it in terms of size, color, etc.
Amazing quality!!!! I looked at multiple websites for diploma frames and this was the best in regards to customization and having multiple options for every detail. Arrived within 2 weeks in perfect condition and looks absolutely beautiful. Comes with sturdy wall installation parts and clear instructions.
Ordering process was very easy and I received product in a timely manner. The price is high but it is very nice quality. My daughter is thrilled with the way her diploma and tassel are displayed. I used an available discount so that was a help on the price.
The frame is beautiful and of better quality, than I expected. You rarely get what you hope for, but it is exactly as I hoped. I am sure my son will treasure it always. Thank you, University Frames, for working through the pandemic to get this special Christmas gift to me on time.
I bought a frame with a double window to offer to my daughter for her double-major and I must say that I have only positive comments on University Frames. Their customer service followed up my request of update within the day with tracking number, and when the frame showed up, I was impressed with 1) the quality and the care of the packaging (silk paper, bubble wrap and double carton box 2) the quality of the frame with real wood, seals . The risks of damages are thus insignificant and the frame looks really great.
You worked hard for your degree, give it a place of pride with a University Frame! I cannot say enough about the quality of these frames! They are solid, beautiful wood, high gloss quality finish, precision matting. Gorgeous embellishments if you choose to add the school seal as I did. If this was a car it would be a Cadillac! Why not Mercedes or BMW? Because they are MADE IN AMERICA baby! I first received a University Frame as a gift for my doctoral diploma which I had unceremoniously slapped into a simple frame where it stayed for many years. WHAT. A. DIFFERENCE this frame made - it renewed my pride in my achievement. After that I’ve gifted two frames to family members graduating college. They make a great and lasting gift and are very reasonably priced; especially when you consider what that piece of paper represents in terms of your investment of time and money for your degree. It deserves a beautiful home in a University Frame!
1) When ordering the gift, I entered the wrong abbreviation for the street address and sent an email to see if it could be corrected. Received a very prompt reply from your representative, Kiera who immediately corrected it.2) Had not received shipping updates after 3 weeks and sent another request - also prompt and courteous reply/update noting it was in route.3) The package was received (to recipient) waited for it to be inspected and the degree inserted and then received a photo that shows just how beautiful it is. I hope to see it in person soon but until then would highly recommend and use University Frames in the future.
The ease of ordering online and receiving the purchase in the time parameters provided.
When I was looking for a frame for my Bachelors Degree, I was looking for something that looked more modern. I found the glass frame with a smoked colored background, and it looks fantastic! I couldnt have asked for a better looking frame. I was offered a discount code for ordering, and it arrived rather quickly. Thank you University Frames. I have already recommended you to friends!
My frame is absolutely gorgeous! I love the fact that I was able to select my mat, engraving, seal, and frame to make it my own. University Frames was the ONLY company I found where I could pick EXACTLY what I wanted. This was very important to me as it was the most important degree- PHD!Their shipping was super fast and my frame arrived under the protection of tissue, bubble wrap, and TWO boxes!
Gorgeous. Simple yet elegant. This is the third diploma frame I have been lucky enough to purchase and give as gifts to my kids. Each one is so proud of their college diploma proudly displayed in their uniquely and personally designed frame.
The custom frame I ordered arrived damaged in one corner and the frame was splitting. Tiffany Kelleher responded to me when I raised the issue, and was very helpful. This frame is really important to me and the amount of money I spent on the custom framing was a lot for me personally, but felt valuable. The great customer service you have provided makes me happier to have chosen University Frames and I will absolutely recommend yall in the future to anyone purchasing frames. I also would like to say, the custom work was to the tee and the wood was absolutely beautiful besides the damage. I cannot wait until my replacement arrives. 😊
The way the frame was packaged was awesome! Unless the delivery truck drove over it there was little other ways it could have been damaged. The frame took about as long to get as expected. It is gorgeous and we have gone ahead and ordered 2 more.
The Auburn diploma frame is absolutely beautiful. My daughter will be so pleased with it when she graduates from Auburn in May 2021. The frame was packaged so well.
There were lots of way to customize the frame so that it looked similar to the frame for my undergraduate diploma, yet it was easy to use. The frame is good quality at a good price. They included a mounting and hanging kit and they have the packaging down to keep it from breaking. Im very happy with it.
My husbands university didn’t offer a double diploma frame so I searched for companies who did and University Frames popped up. He went to a small private university and this company had double frames with their logo and I could customize it! It came out BEAUTIFULLY! My husband loves his frame and now he can proudly display his hard earned diplomas.
The diploma/tassel frame is beautiful. The instructions for placement and hanging were clear and precise. Everything about it is top-notch. It is definitely an extremely high-quality frame, and I am very pleased with how the end product looks.
AMAZING. I made the mistake of using another company for a frame and had to reorder it from you, since it took them 3 months to deliver and it was not even done right. Your frame was perfect and just the other 3 I ordered. And not getting ready to get two more. I just wish you have a few more options for the military ones
We placed an order with University Frames on February 1st 2020. We received an email order confirmation and purchase order number and paid in full for the purchase of our daughters MD frame by credit card. We have not heard from them since. We have no tracking information on the order and are unable to check on the delivery status. We have tried numerous times to contact them by email and phone, leaving our order and contact information and no one has responded to our phone calls or emails.We spent over $160 and have nothing to show for it. They do not even have the decency to contact us with an explanation. We will be filing a complaint against the company and hope to enter a fraud complaint with our credit card company and credit bureaus also.Hopefully this review can help prevent someone else from getting ripped off.
The ease of ordering! Colors true to my laptop screen. Beautifully cut mats and frame joinery (I used to be a framer). Would definitely suggest your sight for ordering diploma frames with mats!!! BEAUTIFULI would however, suggest that they be delivered with signature required. As my package was delivered in the rain with no protection for the outside cardboard. I was not home for a couple of days, had it re-routed, and it was still delivered to my home. Ill be watching closely for warping. Darned FedEx!Thanks University Frames!! :)
The site had many customization options, all of which were beautiful. The app was extremely easy to use and took me step-by-step to completion. I was able to see a clear, detailed picture of my frame. The frame was really high quality craftsmanship that looked just like the picture, and included everything I needed to hang it. The price was quite affordable and it matches my office furniture perfectly - I LOVE IT!
Very satisfied from start until I received and hanged the diploma frame. Quality of services and product was excellent. Mr. John Winn the owner and Amanda a customer service representative assisted and treated us a special customer when we met them at the store. Thanks a lot for good services and excellent product.
These are very high quality frames, and they arrived with plenty of bubble wrap to keep them safe. My documents are now proudly displayed on the wall of my office! The only thing I didnt like was that I had one double frame in which the matboard was upside down. I had ordered it with the larger window on top and the smaller window on the bottom, but it arrived the other way around. The instructions that came with the frame say not to remove the cut-out matboard while mounting the documents, but I had no choice. I was very careful about doing so, and the end result still looks good, but this was my only complaint. I would still recommend University Frames.
I recently got certified as PT and I was looking for a nice frame so I could display my certification. I found out about this company through NASM and they have a pretty good selection of frames. I was able to get some nice pieces on sale. Although I had an issue with my order, they were able to fix it and I ended up being very satisfied with their solution. Thanks!
Have not heard a single thing from them and it been well over a month. DONT BUY!!!!
Very professional. I mis-clicked on a webform regarding the size of my document to be framed. University Frames personnel double-checked, knowing that it was an odd size for the selected institution and called me to confirm before staring. This saved me valuable time and cost to get it remade.
I would highly recommend University Frames for all of your framing needs. I had ordered a frame from them 3 years ago and it was beautiful! All of the customizations were perfect and it came carefully padded and packaged. 2 years later I ordered another one and they went above and beyond to make sure the matting matched the original Frame (even though it was not currently available, they were able to find it in their warehouse). They are so easy to work with and the attention to detail is amazing! You will not be disappointed in the quality. I will never use anyone else!
Just received two frames today for my son who just graduated from law school (I never framed his undergrad diploma). I am so impressed and pleased. Beautiful, quality work.
I started out at a big box store, but they just were not equipped to provide the level of detail and finish that University was able to put into their product. These are very much with the money!
Received bulk non-custom order for my many degrees and certificates in 1 week. Super-fast, meticulously packed, with attention to detail. I now have a big beautiful wall. Thank you and will buy more!
These frames are beautiful. Top notch company. This is my second frame purchased and it?s just as beautiful or even more beautiful than the first. I have recommended this company to several friends. These frames compliment your college diploma perfectly!!
Use of the website was easy and effective. Customer service was very helpful. I wish they had a quicker delivery system, but overall, great experience. And, the frame is fantastic in quality and asthetics!
Great product. Took some time, but it is custom order so it is expected.
Beautiful frame, well worth the money!
The frame was beautiful. Flawless! It is a gift for my oldest niece graduating from her bachelor and I wanted to give her something of good quality. The frame surpassed my expectations. I will gladly recommend you to others, without reservation. Thank you. Great job!
I love my frame, you guys did an amazing job. I literally cried when I saw the box and saw how it even fit my honors medallion as well. Thank you guys so much for taking the time to create every detail for my frame. Everything fit and looked great after putting it together. I proved everyone wrong by getting my diploma and my frame just brought everything to light and completed my journey.
This was a gift for my sista’ that pushed her way through with many obstacles in front of her and SHE DID IT! My daughter was also gifted this frame last year and it just made sense. Love i
University Frames is the best, I was looking for a frame for my niece could not find one that I liked until I found their website. The order process was fast easy. When it arrived it was so beautiful and nicely packaged. It arrived on time. I would definitely order another frame.
Ordering was quick and easy, promo code made the price even better. during the covid19 pandemic they made sure to communicate the status of my order whenever there was an update. arrived very securely packaged with all the hardware needed including a tiny bubble level. very easy install, looks incredible. will absolutely use them again for my masters diploma!
I ordered a diploma frame as a gift. It was very easy to customize and it shipped and arrived very quickly! I highly recommend University Frames!
We got what we wanted in a unit. frame and it arrived when you said it would.The frame is beautiful; the seal magnificent.
I was very pleased witht he shipping, both the speed and the packaging. The frame was well insulated and arrived without any damage. The most impressive thing was the mounting brackets. They allowed you to place the frame in the place that you wanted then press the frame to the wall. You then had exact marks to put in the mounting nails. There was no measuring or guessing.
I received my frame last night, put both of my degrees in it, and hung it in my home office. My wife loved the professional look of the frame. I liked the craftsmanship of it. The double diploma frame looks great.
The ordering process was easy to follow with so many customizable options. There are also a variety of price points, so theres surely something for everyone. My frame arrived yesterday and was very well protected in the box. The quality of my frame is outstanding!!! I went with a non-imprinted version, but the quality is still so beautiful. The frame came complete with hanging instructions and all the tools needed to complete the job (including the cutest little level). My frame was up on the wall in no time and I am thrilled. Thank you, University Frames! I am so impressed! Top notch!!!
Frame turned out beautifully! My sons degree looks so nice and professional in the mahogany frame. Paid for the museum glass...well worth it.
Great service, frame is an exact match to the one purchased 4 years ago.
I received updates on the status of my deliver up to the moment it arrived. The quality of my frame is also amazing. I am very pleased! Would definitely purchase from the again.
The frame arrived very well packaged and in perfect condition. Lets be honest, the frame is not inexpensive however I was able to customize it exactly as I wanted and in return I received an excellent product that will proudly display my achievement for a lifetime. Its absolutely beautiful and extremely well constructed.The frame comes with pre-attached mounting hardware and additional components (mini-level, nails and rubber pad to prevent wall scratches) to quickly and easily mount the frame to the wall. Also included are two strips of special tape to secure the diploma to the matte backing which prevents the diploma from sliding down once mounted.Im very happy that I chose University Frames. Not only did they do an excellent job custom-making my diploma frame but they packaged it perfectly for the cross-country journey to my home. Also, it was Made in the U.S.A.!Thank you University Frames!
Great quality of frames. Easy exchange process so far.
The frame came Just as promised and it is beautiful! It has everything to make hanging it very simple with out needing any special tools. It came well-packed and done first class. I would definitely recommend University Frames.
I have ordered 10 frames over the years and they have always done an exceptional job. What you see on the web is exactly what you get when it comes to your office. Its easy to put your certificate in the frame and easy to hang on the wall. I would strongly recommend them.
The order was easy to place and the frame was just as expected.
Frame arrived delayed 2 months due to COVID shutdown so that was definitely out of their control. It arrived well packed and looks great. The museum glass option also looked great. I expected a high gloss finish on the wood frame, however, its more of a satin finish and it does match my other frames. The strip of tape that was included for attaching the degree to the matting was impossible to separate so I used masking tape that I had. I had to deduct one star because I had asked for a gift message to be included and there was no gift card or message.
The quality of the frames are terrific! On ordering my first frame, I was a little skeptical...but I did not have to worry. When it arrived, I was so happy. It was beautiful. It made ordering the second frame easy because I knew it would be outstanding!
Quality product at a good price, after discount promo. Received when promised as well despite Covid 19 delays. On a personal note: I was happy to see this company is located just a couple miles away from me in Anaheim....was happy to feel I was supporting a local merchant.
The delivery was extremely fast, and the packaging was secure and protective. My diploma also fit perfectly into my custom frame, it looks beautiful!
Quality of product, attractiveness of design, and speed of delivery. A little costly, but worth the money. Very easy to order on the website.
I rarely write reviews, but I felt I had to with this purchase. University Frames delivered a product that was prettier than the picture, and packaged so well it could have been dropped out of a cargo plane to my doorstep and still be in perfect condition. Thank you University Frames for making my daughters otherwise uneventful Covid-19 Graduation so much more special!
Website is pretty easy to navigate and they have lots of options- can do custom if needed. I researched lots of other sites before choosing University Frames
Frame was top quality; looked nicer when received than in picture and prompt delivery. Top Notch!
My frame was shipped and delivered so fast! The brand was proactive in communicating about the restrictions surrounding business operation and COVID-19 which made me feel prepared and secure. As soon as the restrictions were lifted, my order was on its way faster than I expected, and my frame looks awesome.
Good day! I ordered 3 frames and all 3 were awesome! Great quality and very beautiful! Thank you so much! Take care and stay safe!
Quality work in a timely manner. Very pleased with our experience with University Frames.
Great experience. Frame is well done. WAY better options available than what was offered with my institution.
The frames were delivered well packed and beautifully done! Fit my documents perfectly! I was pleased to see that each frame came with its own hanging materials that were very easy to use. Excellent product!
My daughters framed diplomas are beautiful! I was skeptical about ordering a custom frame on-line but I am glad I did. The double frame showcases her hard work of receiving her Bachelors and Masters degrees at the same time. You even had the seal from a small private college to add to the mat. The frame was package well, arrived earlier than expected and had easy instructions for hanging. I will be recommending you to all my friends.
The frame and matt are awesome! Highly recommend! Thank you!
Ive purchased five frames from University Frames over the last ten years. These are premium frames, quality made, made to last. You get what you pay for here. Customer service is exceptional. Issue with my order was taken care of promptly and professionally by Jerekah. I cant imagine a better company to order from. I highly recommend to anyone who wants to showcase their valued achievements and makes their office look and feel the part of an accomplished professional. - Dr. B