These girls that answer the phone there are really not very smart nor do they pay attention when your explaining what you need! Very poor service, too many excuses and parts that I ordered never arrived nor did they bother to call and tell me anything. Someone buy these girls Hooked on Phonics and send them out to get educated in customer service. Will never order from this company again, nor do I recommend this company to anyone. Don’t waste your time or better, DONT let them waste your time!!

Awesome place good prices quality tools

I have been dealing with Jack x change for 15 years, they are very knowledgeable about USA tools &equipment.They are the Number 1 spot to have your jacks rebuilt and your good name brand air tools repaired.They focus on Top quality products.You need to take your time and learn how this company works.

Came in to the shop Today to see if they could take my bottle jack apart. I was impressed to see as soon as I walked in, that it was ran by woman, but they know their stuff, and did one hell of a job at an unbeatable price, what else can I say. Overall I left satisfied and will defiantly come back again if I need a new Jack.

Jack X Change is great to work with, Id definitely recommend giving them a call!!

It is a chor in and of itself to find the rare company that will repair hydraulic pump equipment. I must have called seven separate companies. Regrettably, It would seem the companies who do are very VERY painfully aware of this.I found Jack Xchange after the previous company I had taken the pump to, whod been dragging their feet, had stretched simply getting an estimate from the next day clear into the next week. Apparently this behavior seems to be an industry norm.Jack xchange took two weeks, telling me Id get a call back. Two days into the third week, I CALLED them. They offered no apology and said theyd call back with an estimate. Finally getting said estimate, we gave them the go ahead. And a couple days later I call again and ask if its ready. I was told they would be ready the following morning. The next day I drove the 56 minute drive from LA to Anaheim, got there an hour and twenty minutes after theyd been open to meet their somewhat rude receptionist who told me the pump wasnt ready.I was less halfway through my complaints about the service Id been receiving when she abruptly dismissed herself to go get someone else for me to talk to.The new lady who had replaced the previous one, went to the back for a few minutes, then told me it would be ready in 45 minutes, essentially stranding me there till then. They offered to mail it to us the next day, but at this point, theyd exhausted any good faith I might have had for them to accomplish that in a timely manner.It might be a decent place to just walk in and buy items they have in stock, but their repair and reception services are awful and I wouldnt recommend placing any dependence or faith on either to be professional.

Great customer service,chilly really know whats shes doing, she was able to answer all my questions and was able to get me exactly what i was looking for .

I wouldnt rate them any stars..they were nothing but rude! They are Crooks!!

Friendly people there.