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Craigs PC Repair
1901 N Cloud Crest Cir, Anaheim, CA 92807, United States
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Craigs PC Repair

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Review №1

If I could give a higher rating, I would. My PC crashed on a Monday and I spent 3 days trying to restore it myself, more than likely making it worse. On Wednesday, I decided to look up a service to not only fix it, but to save my data, which was mainly pictures of my family. After reading several reviews for various repair shops, I came upon Craigs site. It had the best reviews for overall service. When I called and explained my issues, he gave it to me straight with no salesman smoke and mirrors. I dropped it off on a Friday and an hour later he called with the news that my hard drive crashed. He gave me multiple options with their price points. I made a choice and he gave it back to me on a Monday not only running smoother than when I bought it, but was also able to save my data and streamline the overall function of the entire system. I cannot stress the ease of the entire experience. He charges a fair price for reliable work. I highly recommend Craig for any PC service needs.

La
Review №2

Ive used Craigs PC Repair now two times on two different personal desktop computers. Both services had the same fantastic results. Craig is both knowledgeable and personable. He explained what he would do for me in simple to understand language and quoted me both a price and a completion date. He met both commitments. The results were more than I could ask for. His pricing was more than fair. I highly recommend him for your personal computer repair, cleaning or tune up.

Ri
Review №3

Craig was open, honest, fair priced and extremely kind. I would highly recommend him for your computer servicing needs.

Di
Review №4

Craig is a miracle worker! My son took apart a computer trying to change it to a gaming computer and had it laying in pieces around the den. My son then tried to put it together and broke parts trying to rebuild it and again it laid in parts in my den. I brought the parts to Craig and he was able to assess what could be salvaged and what we needed to make a wonderful gaming computer. He was able to locate parts at reasonable prices and put together the super gaming computer within days after the parts arrived. He is very professional and very helpful in this process of making the gaming computer. I highly recommend Craigs Repair Shop. He saved the day in my eyes...He is very ethical in his computer repair service and have I already recommended him to several people for repairing their computers. I was very lucky to find this wonderful repair service by CRAIG. Thank you again so very much for all your help!D.Sweeney

M
Review №5

I am so glad I read his reviews on Google. Because they were on point. They were accurate and it made my experience EXTREMELY POSITIVE AND GRATEFUL.I really needed help because my laptop went to a place of darkness. My attempts at resolving my laptop issues were making me tense, as they always have in the past. I hate having computer issues because just when you think you know what you are doing it changes on you and a nightmare can begin.In the past, whenever I have needed expert computer help with my laptop or my PC, I have left feeling relief that my laptop or PC work again but I am never confident that it wont happen again. IMO, it is painful to not reach a point of understanding between yourself and someone who is providing a service for your benefit. When I hire someone who is going to provide a service for myself I love it when the service that was provided is exceptional. Like being at a 5 star hotel and the pampering never stops.Because I truly appreciate GREAT Customer Service. That is exactly what Craig provided to me while repairing my laptop.Craig is extremely knowledgeable about resolving computer issues but he never overwhelmed me with his explanations on resolving my computer issues. He shared his knowledge and expertise with me by gently pointing out recommendations and tips to help me while handling my laptop. It was such a great feeling to listen to someone who cared enough to share and inform with the kindness.Trust me, I have been minimized my computer experts who become irritated and cut you off while you are asking questions.I am grateful that Craig resolved my computer issue quickly, professionally and with kindness. Also, that he really explained what he was doing to my laptop, and what I as the Owner/User needed to do to prevent issues from reappearing or cause problems in the future.His recommendations and his tips really helped me to understand my laptop. As I said previously, I love GREAT customer service.Thank you Craig for all your help with my laptop.

So
Review №6

This is the go to guy for any pc repair! I had a laptop that wouldnt start and needed it fixed ASAP. Found him on google. He not only fixed my laptop right away but also explained in detail what happened to prevent it from happening again. Highly recommend him for any pc repairs.

Fr
Review №7

My experience with Craig was extremely positive. The project I gave him was challenging and time consuming. He did most of the repairs in his workshop and personally made sure it was up and running to our satisfaction. The pricing was reasonable and I will continue to seek his services for any future projects. I would l definitely recommend him.

Ca
Review №8

Our only laptop at home fell in Starbucks and just broke some parts.Took it here after scheduled appointment and they were able to replace broken parts

T
Review №9

Craig does amazing work. He is extremely thorough and the cost of his services are incredibly reasonable. He replaced a hard drive that had died on me. My laptop has never run better.

Do
Review №10

Craig did a great job, he installed a new hard drive at a fair price and my computer is working so fast its a pleasure to use. I had some questions about my internet and he came to my house and hooked it up for me and installed a printer for me. I would highly recommend him.

Gl
Review №11

Selected Craigs service based on Google reviews. Not disappointed. Craig is working from home and was flexible on his hours. Took my 8 yr old HP laptop in on a Sat afternoon (b4 Superbowl Sunday) for an unresponsive system after I tried to fix items screwed up by Windows 10 auto updates. Ended up with new hard drive (with 3 yr warranty) and new Windows 10 lite system. Did not lose any of my files (even my numerous bookmarks). Reasonable cost, excellent service, no BS.

ch
Review №12

I highly recommend Craigs PC Repair. He is very knowledgeable, honest and quick. I am a senior in my 70s really appreciate good customer service. He took the time to thoroughly explain what he had to do to repair my my computer. I will bring all my computer repair work to Craig.

Ja
Review №13

When I look at the google address for Craigs, it shows a residential house across from a high school. Please explain location of business.

El
Review №14

Craig was quick to respond to my call and helpful on setting up a time to help me out on my custom build PC. I was lucky to meet him same day. He was quick to help me diagnose problems on my PC and what I can do to fix them as cheaply as possible. Overall an awesome guy and will be coming back to him in the future for my PC needs.

Lo
Review №15

Craig is extremely knowledgeable, trustworthy and reliable. I have been coming to him for a few years and am extremely satified. He fixes the problems and improves my computer each time. He is quick. He also is a nice guy. I recommend with highly.

Jo
Review №16

Went to Craig for hard drive issues. Craig was awesome. Super nice guy, affordable, diagnosed the problem quickly, explained everything thoroughly, sent plenty of pictures of everything he was doing, and most importantly got my machine back quickly working like new. Thanks Craig!

Sh
Review №17

7-5-20Five Stars is not near enough to give Craig, I give him a 10+. He is awesome and I highly recommend him for your computer service needs. If he cant help you (which is most unlikely), then he will know someone that can.My computer just shut down and would not turn on again. I didnt want to take it to a standard big box store for service so I searched the net for recommendations and hopefully someone near me. I got so lucky on both. Craig was very upfront and honest as to what he expected the problem might be and the potential cost to repair it. It turned out the motherboard was died. To replace it would take several weeks and cost way too much for the age and type of computer I had. Knowing the situation I was in, he was kind enough to offer me a comparable, refurbished computer at a very reasonable price (Craig actually said its better than the one I had). He retrieved and transferred all my data and before I left with my almost new toy he spent time to make sure to explain all the functions and not leave me hanging. Ive been using it the last few days and its a very good machine. I cant thank Craig enough for his kindness and professionalism. From this point on I will only use his services and always recommend him to my family & friends.

De
Review №18

I had a desktop computer that stopped working. I took it to Best Buy. Their technician told me that there was something physically wrong with it and that I should buy I new one. Instead, I took the machine to Craigs PC Repair. He fixed the fan and did performance tuning on the hard disk. I picked it up the next day and started using it. The computer is running faster and quieter than ever! Craig saved us hundreds of dollars. Next time, if there is one, I will call him first.

Ki
Review №19

I’m SO HAPPY – finally to find Craig’s PC Computer Service. Craig is very professional & kind when performing his job. His knowledge & experience can guide you to learn more about computer problems. His Skills provide with REASONABLE PRICE and the BEST SERVICES, which I believe it’s NOT easy to get from other places, including timing too. He still follows up with you to make sure everything is ok after that. For me that’s REALLY IMPORTANT & EXCELLENT SERVICE from him. I will absolutely refer him to anyone who needs the Best Computer Service. Thank you very much for your help Craig.

Ha
Review №20

Helped me fix my computer quickly and was super nice throughout the whole process! Craig really takes his time on every computer and does his best for a reasonable price. 10/10 would recommend to anyone having computer issues they cant solve.

Em
Review №21

Amazing. Extremely knowledgeable, HONEST and reliable. Craig gave me over the phone advice that heavily contributed to my knowledge so that the next time I have a simple problem that might not require a technician, I can fix it myself. Genuine service. They really know how to make themselves available and of assistance to customers. Being open on Saturday also helps tremendously. They know their customers personally and are happy to help. Extremely satisf

Wa
Review №22

8/19/2019Craig and I have enjoyed a great relationship over the years. Im usually able to handle most PC builds, upgrades and adaptations myself without incident but then I ran into a real bind with my old machine listed below in the 8/4/2017 post.Since the time of that post and Craigs great service and help, I always seek his council when Im doing something high-tech in the PC realm. With that in mind, I reached out to him in May of this year to help me determine the best new PC build for my needs. As usual, Craig was excellent understanding my goal and what I was going to build . He asked great questions and gave me a great sense of confidence in my new PC build plans.Craig laid out careful instructions and steps to take in the process and I followed them to the letter (as it had been a while since I had built a new rig!) and everything came out to perfection!! I have a great new rig that will last me for years:ThermalTake R71 eATX caseInterl I9-9900 CPU64GB RAM (Corsair Vengence)8GB video card (Radeon 590X)Gigabyte Motherboard (Designare z390)Dual M.2 NVMe drives (Samsung)Corsair CPU Water Cooler (Hi100) Dual 240mm fans with sealed radiator)The machine ROCKS! Craig was exemplary in moving my programs over from the old Windows 7 system to the new Windows 10 system. It saved me a lot of time and met all my expectations. Once again, Craig was instrumental in my upgrade to my new platform. Thanks again Craig! Amazing Job! A+(see pictures below) :-)***8/4/2017****I had what I thought was a simple problem with my PC during the boot process that turned into a nightmare that I could not solve. In frustration, I researched Craigs shop and brought my PC in for a thorough examination. I instantly felt comfortable speaking with Craig and got a very comfortable sense of his knowledge, skills and capabilities.He assessed the problem quickly and was straight up with me about cost, time and possible outcomes. He was clear, concise and left me with a feeling of confidence I had come to the right place--I really need my computer to work right now! Four hours later he had my machine up and running--Much to my relief! My PC is nine years old and Im not in a position to have to buy a new one so this was a huge relief to me (and my wallet). To restore my PC-life the fee was well worth the price.Craig also to the time to do quality control work--cleaning the PC, replacing a cable that had gone bad and demonstrating to me the best options for my video monitor. My machine is now faster and more reliable than before. I was treated honestly, with great service and quality.Moving forward, any computer related work or questions I have will be directed at Craig--whom I trust and has my trust and respect. I recommend this shop for anyone that who needs to fix, upgrade or buy a computer. Thanks Craig!

JA
Review №23

Super good price fast serves really friendly

Sa
Review №24

Highly recommended. Good diagnostic skills, fair price, honest service.

Jo
Review №25

My laptop was taking 6-7 minutes to boot up, apps were not responding, and it was freezing on web addresses. I took it to Craig and he recommended a SDD (Solid State Drive). I got a 500 gigabyte Drive from Amazon in a day and Craig replaced the hard drive with the SDD and moved all the information. He also did his part of the job in a day. The result were amazing including booting up in 15 seconds and no more delays or freezing. I highly recommend Craigs PC Repair

Sc
Review №26

We brought our Dell computer in because the device was no longer connecting to the internet. Craig determined that the device needed Windows 10 reinstalled. He reinstalled Windows 10 and did a complete back-up of the computer. So we now have a backup copy on a flash drive. All of this was done at a fair and affordable price, had a quick turnaround time and he answered all of our questions to our satisfaction. I would highly recommend his service to all of our friends and neighbors.

Ba
Review №27

Craig is very knowledgable and helpful. He accurately diagnosed problems with two of our family devices in a timely manner. He communicates often throughout the repair process and seeks a good outcome! We are happy we have found his service.

Je
Review №28

Very satisfied with the work he did. computer up and running faster than ever. very fair pricing and he even cut me a deal and did some extra work.not a rip off like other expensive repair places. easy to contact, responds right away. I would highly recommend him for your computer repairs

Jo
Review №29

Amazing Service! I was looking for a laptop repair place close and I am extremely happy I found Craig. His knowledge in computers is Vast. He has 30+ years of experience in all areas, from software to hardware Craig is your guy. You will not be disappointed! I will 100% be back. Thank you for all of your help and support!

Is
Review №30

Craig was fantastic! My laptop OS needed to be rebuilt from scratch and Craig was able to recover all my files and reload them for me. On top of the quality work, he also gave me a great deal. Will definitely refer to him in the future.

Br
Review №31

The owner had to figure thereon for several hours. He did an excellent job. the pc now operates smoothly and really fast. Thanks.

Fr
Review №32

It was really cool for Craig to tap into my computer and to figure from Anaheim, CA. Craig left me during a daze on how briskly he worked to urge my computer up and running better than ever.

Jo
Review №33

When it comes to pc’s my knowledge is limited enough to get by and do the minimum for gaming and everyday activities so when I experienced problems with drivers not being installed properly and WiFi problems Craig was there right away. Response time and turn around time was impeccable fixing the issue within the hour and there to communicate every step. Because of this limited knowledge Craig went above and beyond to set up other settings for better performance and have some great tips. I will most definitely be back with any other issues and would suggest no other place for computer issues.

Ti
Review №34

My work PC crashed during a pandemic and I called up Craig for help. He was awesome. Was able to diagnose, repair and test in one day. Not only was able to fix, but explained the issue. Down to earth and fair. Highly recommend.

Co
Review №35

Had some problems with my laptops hard drive and getting Windows to boot, but within 24 hours Craig had my device running Windows 10 as smooth as ever. Super professional and informative guy thats fun to hang around and learn a thing or two about computers you never knew in the process.

La
Review №36

Craig was excellent! My laptop completely stopped working and nothing I did to try and fix it was working. Took it to Craig and he was able to restore it and more. Able to fix it quick too which was great since I use my laptop daily for school. Was also great at answering any questions I had. Very nice guy and will be back if I run into any other issues in the future!

Fr
Review №37

Thanks Craig for getting my computer back up and running when I thought it was a goner. You were generous with your time and expertise and you made the fix with no surprises and got it done sooner than the time you said you would have it completed.Im taking care of the recommendations you told me about to extend the life of this computer a few more years; all done for a fraction of what I wouldve had to pay for new equipment.All the best!

Sh
Review №38

I have taken my PC to Craig several times and am very satisfied with the service. He is knowledgeable, helpful and friendly and his rate is very reasonable. I would definitely recommend Craig for anyone looking for PC repair.

Fr
Review №39

If anyone is looking for an honest person to help with their computer problems then look no further. I called Craig this morning regarding an issue with my laptops screen going black after 10 minutes after boot up. Instead of suggesting a diagnostic service which would have cost and not find anything, Craig explained to me that the monitor would probably need to be replaced. Being that the laptop is 10 years old he suggested that getting a new laptop would be my best bet. being that I am not the most computer savvy person, he could have ripped me off for a quick service fee and didnt. This kind of honesty is rare. Craig will now be my go to for all future computer advice and needs.

Sh
Review №40

Highly recommended!!! Good diagnostic skills, fair price, honest service - wont sell you unnecessary parts/service.

Jo
Review №41

Craig helped me with my gaming pc fixing the problem really fast and helping me optimize my computer with other settings and making the performance better. I will definitely go to Craig with any other problems I have because he is very nice, professional, and really cares about his customers and his profession. I couldn’t have asked for better pc repair service than Craig

Ja
Review №42

Craig is the guy to go to if your PC is having problems. Hes got 20+ years of experience, is friendly and honest, and works fast.

Ja
Review №43

Craig is the absolute BEST computer repair tech I have ever used. Since I moved from California to Dallas TX I looked for an equal and did not find. So now he tunes up my 5 computers remotely. His prices are very reasonable even though his service has much more depth than what the average tech offers. Jim R

Su
Review №44

Very professional, knowledgeable and prompt service. Convenient location. Took time to explain what had happened and how to avoid it in the future.Reasonable prices.

jo
Review №45

My daughters laptop screen went black and Craig was able to solve the problem within 15 minutes. He saved me so much money from taking it somewhere else where they would charged me a flat diagnostic fee.

C
Review №46

Craig knows computers backwards and forwards. Great service. Fast too.

Da
Review №47

Great guy, very nice to do business with!

Ke
Review №48

Craig is my go-to computer guy! Any computer needs or repairs I have encountered has me contacting Craig. He’s knowledgeable, trustworthy and definitely customer driven. I highly recommend him. You will be pleased by his work!

Aj
Review №49

Had upgraded an old laptop to win 10, but it was running hot and slowing down. Searched for a local computer repair shop and found Craigs shop and gave him a call. Really glad I did. Craig is really personable and helpful and good at his work. He went out of his way to address the issues, and practically refurbished the laptop, to like new condition, at a reasonable price. Highly recommended.

Ja
Review №50

99% of the time I take care of problems, issues and repairs of everything I own....myself. When Im forced to have someone else do this for me, my biggest concern is integrity and competence. If youre wondering who you can trust to fix your computer and demonstrate both those attributes, look no further. If you know squat about computers.......relax and have Craig take care of your equipment and problems.I have a Dell All in One desktop. The OS and hard drive gave up the ghost. Craig took care of it and I now have a better than new computer. Craig was upfront with what I could expect from trying to save things, which helped me make proper decisions regarding the repairs.To conclude: Just call him.

Am
Review №51

Recently took my laptop to Craigs PC Repair after discovering him on Yelp and Im so glad I did too! Craig is a genuine guy, hes the type of businessman that we rarely come across anymore. Hes honest and upfront with his services, he doesnt beat around the bush at all! I called him up and told him what my laptop was doing to me. It basically was giving me a black screen every time I turned it on with the words Reboot and select proper boot device. He gave me some possible reasons but never gave me a definite answer to my problem he told me to bring it in so he can take a look at it. So I brought it in immediately and left it with him for a few days. He kept me updated on everything which I think was helpful since I like being kept in the loop. In the end when I came back in he walked me through everything he did to my laptop it runs even smoother than it originally did! I was extremely impressed at the service Craig provided me with. I highly recommend Craigs PC Repair to anybody searching for a place to get their own service. Give him a call and see for yourself what Im talking about! Definitely coming back whenever I need something done.

ลา
Review №52

Craig is very knowledgeable, friendly and so helpful. He is very reliable and honest. Great job and I highly recommend. Thank you.

La
Review №53

Craig saved my life! My work computer went down and I was dead in the water. Much of what I do is time sensitive and everything is done on my computer. Craig quickly diagnosed the issue and had me back up and running in no time at all. I would highly recommend Craigs PC Repair!

Pa
Review №54

I’ve been using Craig for many, many years. He is always reliable, fair and is very knowledgeable. This guy knows what he is doing. We take our business and personal lap tops to him and he always gets them back to us when he says he will. I would recommend if you are looking for a trustworthy computer tech, you give Craig a call.

Jo
Review №55

I will recommend Craig to any and everyone I know that needs PC repairs. Craig has an extremely vast knowledge of any and all computer needs. Need Software assistance? call Craig. Need laptop repair? call Craig. Need a new laptop? call Craig. If he doesnt have what you are looking for he will direct you to the right person that does. He has WAY more than a decade of knowledge and will not stear you in the wrong direction. I will definitely be back! Thank you Craig for all your help!

Na
Review №56

Craig has been our long term computer repair man for years now. For the business and family, we never go anywhere else. He is extremely efficient and helps explain issues and procedures in layman terms for those lacking in the computer savvy aspect (me).I had to take my Dell XPS 15 laptop in because of keyboard issues, which honestly is my child at this point. Something I rely on and work on heavily daily. And I definitely trusted Craig. He took care of my laptop so fast and its working brand new. He always goes beyond expectations. Even going so far as fixing the mistakes past technicians have made. Im forever thankful for all the help he provides me and my family.

Re
Review №57

Its frustrating when your laptop isnt working properly and even more frustrating when a large well known company and their geeks wont see you at all.I found Craigs PC repair and read the reviews saw that he was close by and gave him a call. Spoke briefly on the phone about the problem and he had me come by and drop off the laptop. He was upfront about the cost and the multiple possible problems with the lap top. Left the laptop with him and he called me back the same day and told me my hard drive was bad. He suggested I upgrade to an ssd drive and gave me suggestions on whatbrand and possible price and to where to buy. He also offered his help and to call him if I had any difficulty while at the store.Craig had the laptop back to me in a couple days at a very reasonable cost and went beyond what he promised to do. Craig spent time with me going over and showing me the work he did and making sure I understood what he did. Iam very happy with the work, the laptop is faster and working great.I know where I will be taking any future computer jobs to as well as recommending friends and famy.Anthony M

Ch
Review №58

Craigs a reliable person who repairs computers. I manage a hotel in OC and when our PC’s crash, I give him a call. Usually happens over the weekend but he helps even if he is on his day off. 👍 Quality work

Ja
Review №59

Craig was very quick to diagnose my problem. He is very smart guy who takes his time to explain the situation and gives you an honest straight forward explanation. Very reasonable prices and he went above and beyond for me which I will always appreciate. The other place before wanted to charge $150 per hour just to diagnose the problem. Craig was unbelievable and helped out a ton. Would gladly recommend him to fix anyone’s computer

Al
Review №60

Just received my computer back from Craigs PC. Not only did Craig squeeze me in for a quick appointment, he fixed my computer and got it back to me on the same day! This is my second experience at Craigs PC and I could have been more satisfied with the service. Craig kept me updated throughout the repair process, got my desktop back up and running, and the price was reasonable. He is excellent at what he does. If you are looking for honest and excellent service for you computer needs, Craig is your guy.

Ra
Review №61

Craig can fix anything from a workstation Mac to a gaming machine! He fixed mine and it’s looking great.

Ka
Review №62

I read the awesome reviews on here and checked this place out! Craig made my day!! Having major computer issues and came out of there with a better computer at a very reasonable price! Craig sat down with me for over an hour explaining everything to me! He wants to make sure you get exactly what you want and need! He cares more about you being happy than making money! I would give this place more than 5 stars and recommend anyone to go here if you want honesty, and excellent customer service!

We
Review №63

One of the most helpful people I have met in years extremely genuine down to earth honest and professional all at the same time!!! Youcan’t ask for more!!!!

To
Review №64

Excellent customer service and very knowledgeable. Craig took the time to explain to me what was wrong, and what was needed to fix it. Had the continuous Windows 10 loop trying to restore a previous version... Craig was very familiar with the issue and was able to correct the problem and restore my laptop to like new status. Well-done... would highly recommend!

De
Review №65

Craig is the best computer tech I have found. He is very thorough, detail oriented, and takes time to explain to you whats going on with your computer. He goes above and beyond to make sure is running tip-top when you leave his shop. He gives you personal attention and will answer all your questions or concerns. I recommend him highly, and for now on he is my tech repair guy. Use him, you wont be sorry. Hes the man!!

Ju
Review №66

Craig was super helpful and did everything he could to make the repair as cheap and quick as possible. He made sure to explain to me in detail what he was doing with my computer and made sure to update me throughout the process. Great prices AND great service!!

Di
Review №67

Found Craig when my laptop hard drive took a dive. He said he could repair but I had another issue that I didnt even notice. My laptop had a rather large crack starting at the back corner and ran along the bottom case of the computer. Because of that he said it would cost more to replace both parts than it was worth and I was able to purchase another laptop from him for what I thought was a steal. It was an older model but looked new and he put a new ssd hard drive and installed fresh Windows 10 and Office for me! Works great, thanks Craig!

An
Review №68

There is a reason for all the 5 star reviews, they are earned. Craig is very thorough when it comes to computers. He is honest and reliable, and will do more than what you expect,and thats the kind of person I like to give my hard earned money to. Plus hes a cool dude too.If you want reliable, prompt, computer repair and excellent pricing go see Craig. You will not be disappointed. Thanks Craig.

Jo
Review №69

Craig used to have a physical shop but recently moved his operation to his Garage to care for his wife. He still has the same expertise and fixed my problem at a reasonable cost while I waited. Definitely would recommend. A+

Ro
Review №70

I own a Dell XPS 13, its a year and 3 months old and last week it froze on me. I had just clicked on updates then hit restart and that was it. I tried to fix it but nothing was working. I was really frustrated because I paid a lot of money for this wonderful machine and in an instant it completely shuts down. I found Craig through Yelp, paid him a visit and he ended up spending 3 whole days to fix it. Craig actually got it to work better than when I bought it brand new! He fined tuned it like an exotic race car! Im very happy with his work plus Craig is a good man, hes passionate about his work and takes pride in the fact that you will be happy with the end result. Craig has years of experience and it truly showed by how he fixed my laptop. You wont find a better computer tech like Craig. No way. Hes the Man!

R
Review №71

My computer was suddenly dead when I tried to turn it on in the morning. I went to Craigs during my lunch hour, basically because the shop was close to my workplace. The owner immediately stopping what he was doing and ran some tests. He quickly told me that it was only a dead battery and then instructed me on how to order a new one.He charged me a very nominal fee and I left happy and very relieved.Other computer repair shops have made me leave my computer for days so they can run diagnostics. When I would finally get my computer back, the charge would always be about $85 to$100, no matter what the repair consisted of.Craigs PC Repair is honest, fast, very reputable and definitely affordable. I will definitely use him again.

Jo
Review №72

I cant say enough about Craigs PC Repair. If there was a 10-star rating, hed get it. My Samsung (mechanical) HD crashed. Craig had an SSD installed and my machine up and running in just 2 days (it may have been sooner but Amazon Prime and their 2-Day delivery slowed him down). The turn-a-round time may not always be that fast but just remember, Good things come to those who wait. My machine is performing better now than it did out of the box. Craig is the All-State of the computer repair industry. Youre in good hands. Craig has gained a life-long customer.

Ty
Review №73

My laptop lost its capability to connect to the internet after having been intermittent for a week. I made an appointment with Craig and he was able to very quickly diagnose the problem and ended up replacing my wireless network adapter, while I was there. I was amazed at how brilliant he was in quickly isolating the problem to the wireless adapter. Im living temporarily at the Residence Inn in Anaheim Hills, while searching to purchase a home. His price was very reasonable. I desperately needed my laptop to connect to the internet and now Im delighted that he fixed it.

Da
Review №74

Found this business online after constantly searching for an affordable and good PC repair center. Absolutely loved it. Craig diagnosed my PC in an instant with a very reasonable price. he gives you the parts at cost and does his business very honestly! I called places from all over. Craig was the most friendly, with the most tech experience and with the best price!

Ma
Review №75

I found Craig by running a Google search for computer repair near me and saw this site. Since 99% of reviews were positive, I called him for help with my 5 year old HP computer that was running slowly and glitching terribly. I couldnt even get it to read flash drives or SD cards, and pulling up documents was a l-o-n-g affair. Pages kept crashing. He showed me every step he was taking to diagnose my issues, explained problems for me, and told me exactly what he planned to do. He gave me all costs up front, and he never veered from that price (and the prices were quite reasonable). When he found my hard drive running poorly, he called me and told me that if I went to Frys and bought a new hard drive (they were on sale there), he would install it at no extra charge. I love that he is very cost conscious. Because I was worried about attaching everything correctly after the machine was repaired, he had his co-worker follow me home to help me plug the whole thing back in--even finding online software for my printer and reinstalling that for me. After, when I couldnt get sound, I called him and he did an online diagnosis and solved the problem (no extra charge). I couldnt be happier. I will happily recommend him to all my friends.

SF
Review №76

Craig is extremely knowledgeable, courteous and helpful. With one phone call and remote log in, my immediate problems were fixed, registry cleaned, antivirus and other necessary programs updated and recommendations made to move forward to keep my PC up and running efficiently. As a small business owner, it is imperative to have little down time. I am so impressed with his expertise, I will continue to recommend Craigs PC Repair to all my friends, family and business associates. You will NOT be disappointed with the service you receive. It is so refreshing to find honest, reliable PC help. I thank you so much!!

Al
Review №77

Honest, Excellent, affordable service!!!! For all of you who have used many I.T. professionals in the past who always speak to you in a language you dont understand. You will not have that experience at Craigs!It all started when my husband ended up with a virus on his laptop he uses for his business. He took it in to Craig and he was able to restore the lap top, save his business software and it works wonderfully now. A short time later I needed assistance with my lap top. I needed to add Microsoft office. I was looking all over the internet on where to purchase it when it dawned on my why not call Craig. Of course he was able to add it for me in the store at a fraction of the price anyone was offering it for online or in the stores. At the same time he set up my lap top to make it more user friendly for me. A customer for life for sure!!!!

Ma
Review №78

Best customer service here! Gave me the straight forward advice needed to get my MSI GE70 Gaming laptop working again. Best experience I’ve ever had with PC problem solving! Discovered the problem I had was a motherboard issue and although he couldn’t fix it himself, he pointed me in the right direction to get the problem resolved through an associate of his.

Jo
Review №79

I went in for a Macbook Pro 13inch and 15inch upgrade as both my devices were very slow. I went to Craig and he was able to examine the laptops and upgrade the operating system for both devices for a very fair price. I highly recommend Craig. He is very nice and was transparent with me. He didnt update sell or push me on purchasing any additionally services. If you want a quick turnaround and honest guy, definitely go with Craig.

Em
Review №80

This was a great experience!Being a college student, Craig has always been there to help service my computer even while Im miles away from home. He always gives it a nice tune up, and it is also wonderful because he has the ability to service my computer remotely. He makes the experience of getting your computer fixed very nice and makes recommendations for the betterment of your computer use. You leave with a great feeling knowing you are in great hands and that Craig will give you the best deal! He wont leave you astray with your computer needs.Have any computer questions or needs? Craigs Pc Repair is the best option!! :)

An
Review №81

Great job repairing 3 of my laptops. Went over and above with explanations of what was needed and what was done. Explained how to maintain a healthy computer and what we could expect in the future. We would definitely recommend Craigs PC Repair and will use them for both our personal and company computers in the future.

Gr
Review №82

Craig is the best. Great guy and very competent and reliable!!! Been using him for years!!

C
Review №83

Craig is great. Hes very knowledgeable and friendly. We had our family All-in-One repaired with a brand new hard drive twice the size as before and at a fraction of the price of a new one. Would definitely recommend.

Jo
Review №84

Took my wifes notebook in as I forgot the Microsoft admin password. He had no trouble resetting it for me. He clearly explained the store policys and his customer service was the best. If he cant fix it he recommends someone that can. I like that. Will go here for all my computer issues that arent warranty.

Et
Review №85

Couldnt recommend Craigs more. Brought my home built PC in for a diagnosis and repair for at the time had who knows what possible problem, and within two days had it running better than I had hoped for. Beyond that, Craigs was accommodating, squeezing me in before closing, a pleasant time while I was in the store, didnt break the bank and had even followed up to make sure everything was still okay. The other reviews dont lie - go here.

Ar
Review №86

Very friendly. Strongly recommend this place, he knows what he is doing. Youll get your computer in no time. Hell explain what youre computer has, with details. It is a really cheap place for the amazing work you get back. All in all it is an amazing place, friendly and trustworthy.

Ry
Review №87

Great service and keeps you updated every step of the way. Very professional and will be the place I take all my computers moving forward.

Je
Review №88

I came in second guessing myself if my junk laptop was worth even repairing. Craig assured me it was, and he was right!! Through the whole process he kept me updated and I never felt like he tried to sell me extras just so he can make more off of me. Im a person that gets sold easily, so I appreciate his honesty, and the little extras he threw in. Thank you. I will be back for any repairs I need and will certainly refer people to come here.

Da
Review №89

I have had my frustrations with computer repairmen. I had brought my computer to another local repair guy in Orange and after bringing it back and forth to him multiple times, it was clear that this guys only solution was to wipe out the hard drive and start over. That was not an option for me.Then I found Craig. He picked up the phone when I called. He had a very clear vision of what my computer problem was, and fixed it within 24 hours. He found multiple problems that were completely overlooked by me previous repairman.I am a musician, teacher, and owner of my own business and can not function very long without a working computer. If you need your computer fixed by someone that knows what they are doing, call Craig. Dont waste your time with someone else. My computer is lightning fast now!

Su
Review №90

I went to Craig instead of going to Frys making the best decision, as I not only got my computer fixed at less than half the price it would take at Frys but I was treated like a friend. He went above and beyond by giving me some tips about my desktop, regarding the hardware and what brands are really good, and changing some of the Windows 10 settings which made my experience better.This was a no bullsh*t repair job and never tried to sell me things I did not need! This is impressive considering I spent over an hour in the shop talking with him about random stuff. He gave me lots of good advice but I never felt forced to act upon them, which I really appreciate.

Vi
Review №91

Well, today was the second time I visited Craigs PC repairs. The first time was due to my laptop having the Blue Screen of Death and a severe virus that affected many of my operational programs. I thought it was over for my machine. I was in dire straits as I needed my PC for school the same day to complete my assignments. I took it to Craig and he gave me a better than expected estimate in both time and $. Ultimately, he restored my machine to better and faster than new functionality for less than he quoted and the machine was done the same day!!!! Other PC repair organizations were quoting me up to a week to perform the service and exponential price estimates. Craigs level of service is No Joke - He is very courteous, professional, technically savvy, and understands the customers need for their working machines to conduct business in todays information world. Today, I took my PC in for some missing software that supports OEM installed devices... He had what I need loaded within 15 minutes and all was fully operational.....I recommend Craigs PC repair to anyone who wants superior service, excellent customer service and great value... If there were a 6 Star rating I would have selected 6.......Victor

Le
Review №92

Went in about a week ago since i had a busted screen on my laptop Craig took a look at it and gave me a quote. plugged it in made sure it still worked and not trying to fix something that doesnt work anymore. my screen came in and he installed it and was ready to pick up a day earlier than anticipated. my laptop looks great thanks to Craig but not only that, i came back since i couldnt remember my password from my log in and he got through the security system on the spot! how cool is that!, he told me to bring it back for an tune-up in a couple months since im running windows 8, i will definitely bring it back not only is he great at what he does he is a cool guy and gives great customer service, thanks again Craig!

Li
Review №93

So relieved to have found Craigs PC Repair. Working late one night my laptop died. I did a boot diagnostic and had an error message about the hard drive. Ugh! I had been putting off a full back up and now I could lose all my work files and family pictures! I didnt know what to do. I didnt know where to take my laptop or who to trust. Im so grateful that others had left good reviews for Craig online. I gave him a call and took my laptop in. Two days later my laptop was working amazing with a new hard drive and all my programs loaded. Craig even managed to pull all the files off my bad drive and restore them. All this at a great price!!!! This turned out so much better than I expected. I told my son about Craigs PC Repair and Im telling all my friends. Im happy to write this review too if it helps out even one person who finds themselves in the same position.

Jo
Review №94

The owner Craig, is very helpful, friendly and quite knowledgeable about computers. He wants you to walk away satisfied that your PC is once again up and running. He takes the time to listen to your concerns, fix the problem with as little down time as possible. He will take time to answer any questions you may have. His prices are very reasonable.

St
Review №95

It was nice to find a place of business for my computer. Were Craig treats you with true comfort that you will get what you need at a price that is very fair just had my keyboard replaced buy Craig on my laptop the bill was under fifty dollars and at home my son said dad watch this the keys light up not sure if they did before but it is cool great job. found a place that I can say yes I have a computer guy that you can trust.

No
Review №96

I recently got the blue screen of death and panicked. Lucky for me I found. Craigs PC Repair. Craig had me up and running in 2 days. He went over everything with me. As it turns out I had trouble setting up my wireless printer when I got home. I called Craig and he was so kind and helped me with the process. I cant say enough about the service and Craig. I highly recommend this business. Thanks Craig.

Ma
Review №97

Highly recommended! I am a law student at Chapman University, and my computer is essential for school, work, and communications. After water was spilled on my laptop, frying the hard-drive, Craigs PC Repair was able to have it completely up and running within just a few days. The owner was incredibly gracious in keeping costs low knowing that I was a struggling student, and I was kept up-to-date throughout the entire repair process. Craig took extra efforts to preserve any data, and was able to restore all of the data which I thought I had lost for good.Not only was it a great, affordable, and reliable service, but Craig is someone you could just as easily have a beer with. Trusted for all my future computer purchases and problems.

Sy
Review №98

Brought in my home PC since it was extremely slow and not allowing me to do much of anything. Craig was able to detect the problem quickly and patiently showed me what it was. None of my data was lost and he was able to get it back to me much quicker than I anticipated. Great customer service!

Ma
Review №99

Excellent customer service & knowledgeable. Craig identified problem & completely resolved all issues.

Fr
Review №100

Look no further... this is the place you are looking for if you want an honest computer repair expert. We brought our laptop for repair. It didnt take Craig a long time to figure out that the motherboard was the problem. Craig laid out our options, we decided not to put more $ into this laptop. We ended up purchasing two used Dell laptops (for the kids). So far we are happy with our purchase. Craig knows that honest business methods bring him repeat business from content customers.

Information
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100 Comments
5 Rating
  • Address:1901 N Cloud Crest Cir, Anaheim, CA 92807, United States
  • Site:http://craigs-pcrepair.com/
  • Phone:+1 888-901-0032
Categories
  • Computer repair service
Working hours
  • Monday:10am–5:30pm
  • Tuesday:10am–5:30pm
  • Wednesday:10am–5:30pm
  • Thursday:10am–5:30pm
  • Friday:10am–1pm
  • Saturday:Closed
  • Sunday:10am–5:30pm
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