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One Way Auto Repair & Services
1562 W Embassy St, Anaheim, CA 92802, United States
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One Way Auto Repair & Services

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Li
Review №1

THE BEST AUTO REPAIR SHOP!!Choosing the right auto repair shop could be very challenging. Especially because we want to have the best repairs on our car for an affordable price. Repairing a car could be very pricey. One Way Auto has incredible prices and The work is awesome.I really recommend One Way Auto. I couldn’t have had a better job on my car. Their work left me very satisfied. Everyone is very helpful and kind.

Ch
Review №2

This place makes you feel like home, Marc is a good guy. Gave me details of the work before it was done. Got an oil change and they checked other things going on with my car. Overall great service and people.

Ip
Review №3

Great place, great service good prices. Verry professional. Mark at the service desk is a cool nice guy.Marcos working on my truck is fast and really knows his stuff. I recommend one way at repair.

Au
Review №4

I didnt even really get my car done here but when I found out my Triple A guy had left 4 out of 5 of my lug nuts completely loose (2hours later🤯) so I simply pulled into the 1st place that I could find. The man was very friendly and was willing to tighten my lugnets with his high impact free of charge Now Thats what I call customer service and Im not even A customer!! 👍 Thank you sir!

Kl
Review №5

After spending so much money, time and tears with 5 different mechanics who destroyed my car. I finally found the most honest mechanics!!! They accepted me right away, they were so welcoming, great quality service! They offer, coffee and drinks! It felt like I brought my car to the Spa! Had a great time with the stuff! Definitely a new loyal customer from now on! Thank you so much!!

Ju
Review №6

Family owned local business that really cares for their customers. I felt welcomed and the service was quick. I would recommend one way auto to everyone.

Yo
Review №7

The service here is immaculate. Coming from a female, knowing that auto places usually try to get by on over charging or over diagnosing.Walking into this establishment Marc was super welcoming, warming and attentive. I was told to fill out a form for my key, and he let me know what place I was in line without having to ask.Roughly 10-15 minutes later, a wonderful gentlemen Marcos called me up. He explained me what the diagnosis was and to my surprise let me know that the location where I had previously taken my car has put the wrong size tire. Which would have caused a transmission problem in the long run. I’m extremely great full for this business, who knows how much of an issue this would have caused me had he not told me to return to the last shop I went to and get it fixed.I definitely recommend anyone looking for a new shop to check them out! Their service and knowledge will not disappoint you. 10/10Happy to say this will be my regular from here on out.

Ad
Review №8

Excellent customer service and quality work all around. Family owned local business that really cares for their customers. I always feel welcomed and know my car has been professionally serviced. Get there early on a Saturday for a complimentary donut and coffee. My family and I have been coming here for years. The staff and owner are honest people and always ready to help. I highly recommend One Way Auto repair for all your auto needs.

St
Review №9

Highly recommend this place. I’ve taken my car here twice for repair. They are honest and trustworthy.

El
Review №10

They know how to fix our car I recommend this place to fix your car. The people are nice there

Or
Review №11

Man what can i tell you if your ever need ANY work done on your vehicle, this IS the place to go, very professional, our car broke down while we went on our trip to Disney, called 1st thing in the morning, they open at 730 id thought id try to call a bit earlier see if they answered and the owner answered, honest man very kind, very humbled, i explained my situation to him, he assured me to have fun enjoy myself and my family while we are out and he’ll have the car check out and let us know what the issue is and give us an estimate. So he did and got it fixed we picked it up the next day very helpful! I want to thank him and mark for helping my family out and relieving our stress bout the car while we went to Disney. If you ever need anything done to your car this is the best honest place to go! Very helpful!

En
Review №12

Came in and was nervous first because being a women and my daughter coming in to fix her car. Marco was very pleasant and nice and welcoming. We were in and out. He got my business...!! We ended up getting my daughters car fixed...

Ni
Review №13

Great customer service and quality work for a great price. They showed me and explained every issue that came up, as well gave me tips to prevent future problems. No complaints whatsoever, definitely going to be my main shop.

Jo
Review №14

This place is SO HELPFUL. Marco is the man and tells you how it is-BUT he makes miracles happen! From now on, I will ALWAYS go here for any car repair needs. Hit up my boy Marco. Hell set you up right.

Ob
Review №15

Came in since I got recommended from the tire shop that replaced my tires on my 2017 Subaru Forester XT. Was worried about a vibration on the front of my tires. Everyone is super professional and are here to help Mark test drove my car and he noticed that my vibration and recommended to go get my tires balanced again and told me to come back and do the alignment and I am so glad I did exactly what he told me. Once balance my tires stopped the vibration and when I came back to get my alignment he showed me how bad I really needed to come in. I would recommend this shop any day. So glad I came back.

el
Review №16

I was refer from American Tires to come here. For a wheel alignment honestly amazing people.Really told me what happen to my vehicle helped me out a lot with my car. Looks amazing and feels amazing I feel so much safer now with my car. Thank you so much helping out with my car

nh
Review №17

Marco and his team are great and professional. I came in with the concern that my thermostat may be going out. After Marcos diagnostic test he informed me that with my cars age, mileage at 190,000 and informed him that I had changed the thermostat within the last 2 years, the actual issue is that my instrument cluster was going bad. Marco is very thorough and educates his clients with their vehicle and its issues.

An
Review №18

Very good and quick service. Happy with the work.

Ca
Review №19

Went here for a wheel alignment because I was referred by Americas Tire. They were fast and easy. Their office is clean. And they have a nice waiting room with drinks and TV for while you wait. They let me know what else was wrong with my car without trying to upset me. Great friendly service. Reasonably priced.

Ra
Review №20

I have used them more than once and have been so happy with the quality and time they provide. I know when I call they always pick up and help me get in same day! I’ll continue to come! Thank you for everything!

Mi
Review №21

We were visiting from another state when our car died. My sister-in-law recommended One Way Auto Repair. I called and they said to bring it in. I had it towed in, they fit us into their schedule, figured out the problem (bad alternator) and had us fixed and back on the road quickly at a very reasonable price. Staff is very friendly. I cant say enough good things about this place they were absolutely wonderful

Fa
Review №22

This place is the best. Feels like family every time I come! My car runs amazing

Ne
Review №23

I highly recommend!!Very satisfied with my services super honest great prices very clean and organized im definitely returning for future servicesLes reccomiendo muy bien servicio trabajo bien hecho👏Keep up the great work!!!

So
Review №24

Great customer service, reasonable price point, and their professionalism is very on point. I’m very glad to find them!!

Ch
Review №25

Great clean shop. Marco was honest with me and showed me everything that was wrong and what the fix would be. Hard to come across an honest mechanic but this place is it!

Hi
Review №26

I should have known this place sooner. Nice service. Highly recommended for any auto repair needs.

Na
Review №27

Tesla Model 3 Alignment: Mark was very helpful and responsive. This is one of the few places that can do an alignment on a Model 3. The facility is very clean, nice waiting area, great service. The cost was significantly less than the dealer.

me
Review №28

We had bad people working on our car first before we came here and they completely saved us! they started from scratch to see the issues and got us fixed up efficiently. They offered to give us a ride to pick us up to get our car and had very hospitable employees. I am not from California, however whenever i’m back and need to, I know for sure my business will be with them! Definitely recommend going here!

Jo
Review №29

Honest work and timely done. They were clear on what was needed as opposed to what was recommended. It was very easy to book an appointment and the staff was friendly.

Ka
Review №30

I highly recommend Mark and the whole team at One Way Auto Repair & Service! I came here for a second opinion and I’m so glad I did! I had been told by another auto shop that my car needed both struts and shocks. Turns out that was not the case. I will be bringing my car here in the future. This is service that you can count on!

ma
Review №31

They were great. They checked out my car quickly and were very polite the entire time. When they were explaining the potential issues my car was having not only did they tell me what it was they actually explained what that meant was happening in the engine which was very helpful.

Ez
Review №32

Mark is awesome he has some amazing stories! This place is awesome very nice and clean, and the mechanic showed me on the computer exactly what was wrong with my car so nice and out within 30 minutes!

Jo
Review №33

Great customer service and very welcoming, I got taken care of right away and got a great price!

Jo
Review №34

Mark/Marco were great. Straightforward, reasonable pricing, and showed me exactly what was going on, and how they were going to fix the issue with my Jeep Grand Cherokee. Highly recommend!

E
Review №35

When I came in to ask about having an oil change, the guy told me it would be hours before it would be done because I called 15 minutes instead of his expectation of 30 minutes before coming in. The guy repeatedly reminded me that someone else would probably come in a couple minutes after me to have the same service done as if to reiterate that my business was not important. Don’t waste your time with this place. They don’t schedule appointments so it’s pure luck and favorites on when you will get your car done. The guy in line ahead of me was having several issues looked at yet was still promised to have everything done hours before when they could do my oil change.

Ni
Review №36

Beautiful facility, clean, friendly, professional. Definitely will be coming back for more car services. Felt like a family owned business which i love to support during these times . If you are looking for a new car service place this is definitely the one !

Na
Review №37

Mark is a blessing! I had no idea what was going on with my car and I had my three little ones in tow, so you know I was stressed out. Not to mention I was running late to an important meeting. Well thank goodness for Mark and his excellent customer service. He was kind, supportive and very informative. He had my car assessed and in no time it was repaired; and just like that I was back on the road. Thank you Mark!

Ja
Review №38

Great service, really appreciated marco and his hospitality. He was very outgoing and easy on explaining the issue with the car. I definitely recommend getting your car fixed here quick and good honest service.

br
Review №39

Excellent customer service, great prices. Awsome, comfortable, relaxing waiting area with a variety of refreshing drinks that you can have. Totally recommend it!

El
Review №40

They gave me very good service and were very helpful. I called another place to fix my vehicle bc an accident happen and they didnt wanna take me. I came here and they were very friendly and helped me right away. Definitely recommend this place.

Jo
Review №41

They did a great job I call they said to bring it in said 45 minutes they where on time . I like the service and helpful I do recommend.

Li
Review №42

This place is awesome !! Very clean organized and customer service is great! I will definitely be coming back to One Way Auto Repair.

Al
Review №43

Friendly service, clean waiting room, and quality work! Happy this was the spot recommended to me, would gladly return.

An
Review №44

Great service and fast! Traveling from out of town and our AC died, quick stop here and they had us on our way in less than an hour!

Te
Review №45

Fast Service and AffordableCalled for wheel alignment service and was able to accommodate once arrived. Great place and nice comfortable area while waiting. Very courteous. Highly recommended.

Ka
Review №46

I was having some mechanical issues. Took my car in to One Way - they very friendly and explained everything and took care of the issue. Really appreciate it Marco.

Ri
Review №47

Super Friendly Front Desk Staff and mechanic staff is very professional and knows their work. Would recommend coming for most of your auto repair needs

Qu
Review №48

These people are great they make sure you are happy and sure what you want done on your car. Highly highly recommend this shop. Ive had lots of work done here and im happy every time

Va
Review №49

Wonderful business. Marco is very sweet and funny. Very honest work done here. My car was ready on time. Great waiting room with drinks and comfortable couches and a tv as well. Great price as well. Will come back for future business!

Ma
Review №50

I’ve been coming here for about 6 months for any car service and it’s always a pleasant experience. they know exactly what they’re doing and always have recommendations for next time.i came in for an oil change and was in and out super quick and was able to come in same day! i have not gone anywhere else and will continue coming for any sort of work on my car needed or recommended !

WM
Review №51

I love this shop!! Mark and Marco rock!!! They are thorough but won’t upsell you. Always willing to explain what they are doing . Check them out the next time your car needs work

Sh
Review №52

Quick and friendly service! Also has a nice waiting room.

Je
Review №53

Amazing service! It’s difficult to find a good mechanic shop that takes care of you and your vehicle the way these guys do. I’m certainly glad I found One Way Auto for all of my vehicle needs.

to
Review №54

First time there. And I gotta say. It was really good experience. Staff is very friendly. The office area and loby very clean. Im definitely going back for more service on my car.

Bh
Review №55

Awesome people - honest and up front with every thing they did ... Mark is really funny

Tr
Review №56

Mark comes off as a genuine and funny guy- was super easy to connect with him on the phone and quickly voice the services I was interested in. Service is cheaper than the Firestone on Brookhurst and Chapman for an oil change, and the overall customer experience was great.

Ma
Review №57

Excellent work and great customer service. Highly recommend!

Ni
Review №58

This is always my go to place for any issue I have with my car. Great people, fast service and realistic prices. They will not only help you find out whats wrong with your car, but hello explain it in an easy to understand way.

Jo
Review №59

They were very professional and gave a good and honest assessment of what was wrong with my car.

Ci
Review №60

Great auto shop! Fast, friendly, honest and professional services. No trying to up sell unnecessary work. Will definitely be back for future auto needs.

Ar
Review №61

I was recommended to this auto shop by a close friend. As soon as I called in a day before I knew this was going to be my place for service! The personnel was extremely professional and they really cut to the chase. Workers are honest and it appears they they just want to help you by providing great service!! I would highly recommend this auto shop to everybody! I will definitely be coming back!

Mo
Review №62

Did a replacement for my engine here and a oil change. They are awesome honest people ! Highly recommended!

BJ
Review №63

Definitely the best mechanic place I have been to .... they are straight forward and reasonably priced.

Me
Review №64

They are very very good!! They are all so friendly and comical!! They dang sure wanna see you smile even though you’re upset about having to be at the repair shop!! I’ll definitely use them again and refer all of my family and friends to them!!

Li
Review №65

I gave the guys at One Way Auto a call and spoke to Mark to ask when I could make an appointment for an aligned. They were able to take me in nice and quick and work out the kinks!Good guys, always calling with updates and ready for business and questions! I would come here again

Do
Review №66

Best service in Anaheim. I highly recommend them. The staff is outstanding and the mechanics are ASE certified. Very honest mechanics who give you outstanding service for a very competitive price. Marco is an caring mechanic that works with his customers. I highly recommend them. I have check out other mechanics throughout the years and found this mechanic to be the best. Honesty is motto.

My
Review №67

Best in town. Ive been through many mechanics and this is the best place very professional, honest, clean, and timely. Do yourself a favor and stop by.

Vi
Review №68

Called ahead roughly half an hour for an alignment and Mark helped us get squared away for my 02 CRV. Service with a smile and everything was done prompt and perfect. Will be back in the future!

Ji
Review №69

Great place. Fast and quick. Mark was very professional and took care of everything efficiently. I highly recommend.

Ru
Review №70

I was recommended by my brother to get my wheel alignment on my Silverado and was left satisfied. Great customer service and shop is very well maintained. Definitely will by returning and will be recommending One Way Auto to friends and family.

Wa
Review №71

Excellent service. I appreciate that they try to explain the issue when its not a common problem.They do their best to get you in and out as fast as possible.

An
Review №72

Amazing customer service and quality work. Highly recommend any service here.

Am
Review №73

Its very nice place and very clean, they take care of customer and help to solve all car problems in quick and good quality.

Ma
Review №74

Mark is always so helpful and kind. This place treats you like family. The whole staff refers you to your first name. They never try to “up-sell.” I have been going to this place for 10 years and have brought in numerous vehicles for my family and I. Was in and out for an oil change in less than 20 minutes!

Ge
Review №75

Got me in within 5 minutes very courteous and kind. Will return with my Volkswagen tomorrow

Iv
Review №76

Quick and friendly service! They have a nice waiting room with comfy seats, TV, and refreshments. They explain what they will do to your car and give you upfront pricing.

Cl
Review №77

Came here first time! Very awesome customer service! Fast and did a great job! I recommend others to come here. Thank you for fixing my Car.

Br
Review №78

Quick service, and a great customer experience! Mark and Marco went out of their way to save our trip.

Tr
Review №79

I came here for a wheel alignment on my car, this is a nice shop. Customer service was great, price was more than fair, and the waiting room was clean and well-kept. I called just ten minutes before getting there to give them a heads up (and I didn’t have an appointment) and they still got to my car quickly. I highly recommend this shop!

Ty
Review №80

Fast, friendly and great service! Coming back if i need to.

Ja
Review №81

I came across One Way after having issues with my car stalling and not starting. Marco (the owner) was more than courteous, helpful and knowledgeable! He and his mechanics helped me after business hours and were even kind enough to lend me a rental car. Ive had some pretty bad experiences with shiesty mechanics in the past, but you can trust that One Way is honest, has integrity and will do the right thing. I would definitely recommend them!!!

Kh
Review №82

Great and fast services. Staff is very friendly and knowledgeable!

st
Review №83

Outstanding customer service, very organized and helpful.I came to get my oil change done and they were attentive to my car’s needs. Great place, highly recommend!

Is
Review №84

I found that this is now my place for alignments and repairs for my truck and sedan. Bought tires at costco and Marco and his guys worked on my Corolla as soon as I got checked in. The lobby here is high end hospitality and mom friendly. I have no problem with my wife bringing our cars in for work with our new born.

We
Review №85

This is an excellent and trustworthy place.Every one here was friendly and knowledgeable.Americas tire referred me to this place for alignment and it was a great experience.Not only were they quick and efficient, they had the most competitive price and a comfortable lounge with drinks.I didnt even have time to finish my Pepsi before they were done.10/10 would recommend.

Ma
Review №86

Clean, friendly, and fast service. Came in on a Saturday at 3:30pm and took care of me. Will do business again

Hi
Review №87

I came in as a first time customer to get my headlights checked out since they’re really dim. Marc was very friendly and helpful from the beginning. They checked the brightness and did what they can to resolve the issue. I truly appreciated his honesty and excellent customer service. I will definitely be back for all of my maintenance.

An
Review №88

Quick and efficient service! Professional yet friendly service. Pleased with how everything went from the moment I walked in to leaving the door. Will be coming back for any and all services in the future.

T.
Review №89

They took care of me quickly addressed an issued I had with alignment and it was more affordable than I thought! I’d highly recommend One Way Auto for your alignment!

Jo
Review №90

The place was clean and the services performed were done in a timely manner.

Ri
Review №91

Very friendly and professional, would highly recommend. Had me in and out in under an hour for my alignment and answered all questions I had on the spot.

Jo
Review №92

Great place. I had my first oil change here today and I wont ever go anywhere else. Nice, clean waiting room too.

Ro
Review №93

Very professional and knowledgeable mechanics and staff. Very great customer service. Services were done promptly and prices are very fair. I highly recommend.

9-
Review №94

Quick and friendly service. Very professional.

Ja
Review №95

This place was super quick and affordable! Definitely recommend it!!

Pa
Review №96

This was a fantastic place from the moment I walked. Everything was honest and upfront.

Mi
Review №97

Brought my 79 Monte Carlo in for an alignment. Excellent customer service! Now my wheels wont wear out so uneven! Thank you

di
Review №98

To start off, the customer service was amazing they were very friendly, informative and extremely helpful. I was here for an alignment and my car drives like new. Thanks one way auto your the best!

Ga
Review №99

My usual oil change/maintenance place hasnt been available so I had to go through the stressful process of finding a new, reliable shop to go to. One Way Auto was a wonderful sigh of a relief.I emailed them to schedule a a specific to take my car in after work, and Mark got back to me confirming the appt time. Convenient? Definitely.I arrive and the owner Mark, whos been in the business for 30 years, is there at the service desk. I tell him I need an oil change and maintenance check, he reassures me theyre able to do it right then and there. I mentioned I also needed my tires rotated, so he told me how much they would be all together and it was reasonable. The waiting room had plenty of comfy seats, coffee and tv. It was socially distanced and overall clean. Im definitely going to come back for the next maintenance check.

Ri
Review №100

Came in for an alignment. Friendly and knowledgeable service especially considering I have a Saab 9-3. Will let you know if they see anything else that could be damaged and show you what they see v

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1562 W Embassy St, Anaheim, CA 92802, United States
  • Site:https://onewayautorepairservice.com/
  • Phone:+1 714-992-2000
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–6pm
  • Friday:7:30am–4pm
  • Saturday:Closed
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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