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CommSat
26 Friend St, Amesbury, MA 01913, United States
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CommSat

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Br
Review №1

Amazing service, 5 stars! Great, friendly and highly knowledge staff provided our company with immediate service with our computer and software issues to get us back up and running in no time. Easy to work with, always willing to go the extra mile to help, very effective and affordable too. Great local people to do business with. 100% Highly recommended

Am
Review №2

I couldnt be more delighted with the service our law firm receives from Commsat. In particular, the staff is patient when we encounter issues or need guidance with learning a new system. They respond quickly when there is a major issue, and are able to tackle even the most challenging tech problems when they arise. Our firm is so grateful to have such skilled professionals available to assist us with all of our IT matters. If there was a rating higher than 5 stars, we would give it!

Ka
Review №3

Superior! Trustworthy! Knowledgeable! Professional and easy to work with.I highly recommend CommSat ! They are the Best! We are a medium size insurance firm that works efficiently. The CommSat team has put in new computers, changed my operating systems without losing any data, upgrades, high security, backup and the list goes on. They are the BEST!!!Kathy Sutter

er
Review №4

Laura and her team are the best. Always eager to help and do so with at a reasonable cost, and with a smile. Highly recommend!

Bo
Review №5

Reliable - understand your business IT needs better than you do. Knowledgeable, courteous, dependable - need I say more?

Jo
Review №6

Great service. Easy to understand why they have great reviews. Thank you Laura and Bill.

Li
Review №7

Commsat is great place. They were a pleasure do work with along with being knowledgeable, reasonably priced and VERY customer friendly. Highly recommended.

Co
Review №8

When I realized the computer system, and lifeblood, of my small business was already 8 years old, I knew I needed to upgrade soon. I found CommSat in Amesbury as recommended by several friends and contacted them. This company provided exceptional service and quality products in a very timely and flexible manner. My business is now set up safer and far more efficient than it was. I would not hesitate to recommend them to anyone wishing to upgrade or purchase a system for their home or office needs. CommSat rocks!

Mi
Review №9

This is the best place to purchase or repair your computer. The service is great, much more personal than any big box store can offer. I highly recommend them.

Co
Review №10

I highly recommend Ben and his team at CommSat. Working from home without an IT team can be a challenge. When my laptop was not working I called Ben after normal business hours. I received a callback first thing the next morning. Not only did he get me back up and running he also helped me install anti-virus software and my printer drivers . He truly went above and beyond and made me feel like I was his most valued customer.

Ma
Review №11

We are a medium size business in the North of Boston area. CommSat has been our IT provider for a bit over 10 years and we highly recommend them.

Ja
Review №12

I highly recommend CommSat if you have any problems with your computer. They are fast and reasonably priced. Very friendly staff!

ch
Review №13

If I could, I would give CommSat 10 stars for their incredible staff and service! Their attention to detail is phenomenal. We were very fortunate to have had a professional refer us to Ben, Laura, and their staff. Frequently, we have commented to each other how fortunate we’ve been to have this extremely proficient and competent staff attending to our needs in a complicated situation. They are the best!

To
Review №14

I would highly recommend CommSat for all of your I.T. solutions. They came in after another company abandoned a new network install after we started having problems. Ben and his crew went above and beyond their estimate without asking for more money to untangle the mess that the previous company left us with. Its getting hard to find a company that cares about its customers and future business in this day and age. Look no further that ComSat.

CI
Review №15

Excellent customer service, great people, just amazing the effort and diligence to virtually pull rabbits out of their hats.

Jo
Review №16

Excellent technical services! CommSat helped us remediated a severe virus infection (ransomware) so we lost no data, completely rebuilt QuickBooks and set up our network with high level security and continual back-up to prevent this from happening again. They even helped with a specialized application we have for our fleet of tractor trailers. If you need IT services, I highly recommend CommSat.

Ji
Review №17

Laura, Ben and the entire Commsat team are awesome. In the summer of 2019 we moved to a new facility and at the same time shifted our approach and instead of using a remote hosted service decided to bring things in house. The Commsat team helped us transition and worked long and hard through the inevitable challenges to keep us fully operational. No sooner did we get all of those issues resolved than we shifted once again to deal with COVID-19 and had to deploy and support a totally remote workforce. It was challenge we hadnt anticipated but were able to mange through it seamlessly with the support of the Commsat team. Led by ben and Laura they are a great team, always available and always there when needed. I highly recommend them to anyone looking for an IT support partner.

St
Review №18

Ben, Laura, and CommSat are FANTASTIC. The fact that they really care shines through and their employees represent them very well.Thanks for all the help youve given my small firm!

Ka
Review №19

CommSat is awesome!! Ben, Laura, and the staff are amazing. I can not say enough about this fantastic tech business. I want to thank everyone at CommSat for being there when we neededthem and walking us through everything that needed to be completed to retrieve our data. Thank you, thank you, thank you!

An
Review №20

The service at CommSat is top notch. And on top of that, the people that work there are incredible, and extremely helpful. I highly recommend CommSat in Amesbury, MA.

tp
Review №21

The staff are so helpful and professional. What a wonderful resource so close to home! I would recommend CommSat to everyone for both personal or business IT needs.

Cy
Review №22

Ben, Laura and the CommSat team are such a pleasure to work with! They have helped us through many a setup, move and a wide variety of computer upgrades and challenging changes. I trust them to always take good care of our IT needs. They are reliable, professional, knowledgable and all around good people!

Ri
Review №23

CommSat has helped bring me into the 21st Century. I now have the protection that I should have had as well as a system that allows me to access my files from anywhere in the world. Its not just their products, its their dedication to helping a dinosaur like me. The tech guy, David, who was professional and polite, arrived on time and, when he discovered that Xfinity had not done what he needed them to do, he took care of it for me. David was in my office for hours longer than I am sure he thought he would be, but no complaints, no sighing, just happy go lucky work. I highly recommend CommSat.

Co
Review №24

I reached out to CommSat to have CAT5E cabling added to my home. Laura was fantastic to work with and scheduled Craig to perform the installation quickly and professionally. I highly recommend CommSat for any of your IT-related needs.

Ve
Review №25

So happy I found CommSat! As a business owner I am always searching for reliable, professional partners and Ben, Laura, Andrew and the rest of the CommSat team are just that! They were helpful when I showed up with an acute computer problem which they fixed with great turn around time, and I went back to them for the purchase and set up of new devices for my company. Great prices, customer service, personal care at every turn. Give them a call!

Je
Review №26

From needing a laptop, too emergency my printer has a new IP what?, to having my entire office rewired for phones and networking. Ben and his team are amazing! I cant say enough about how much I love these guys and gals.

Wi
Review №27

I cannot say enough about CommSat!!! I wish there were 10 stars to give them! They have helped us so much at our office (plumbing company) and made my life in particular so much easier. I have worked with Ben, Andrew and David so far and not only do they solve all my issues easily and explain everything thoroughly but their prices are so fair! The office staff is also responsive and professional (Laura and Connie). We call them for every issue we have. Sometimes they help us by phone but if we really want someone to sit with us for quickbooks questions or random computer issues, they will come to our office. cant say enough!! thanks CommSat!!! Lorraine W.

La
Review №28

I highly recommend CommSat. They are one of the most professional vendors that I have ever worked with. Their communication and responsiveness is exceptional as well as their knowledge and technical expertise.

Ca
Review №29

CommSat is fantastic! They were able to fix my laptop within the day. They are professionals and truly care about helping their customers!!

MC
Review №30

Our company made the switch to Comsat for our IT needs. Ben and his team do a truly fantastic job. Highly recommended!

Ga
Review №31

The place to go for both service and new equipment. My sister and I both experienced computer failure. I was up and running again quickly. My sister is still on a waiting list at a big box store. Not only are the people at Commsat experts, they will take the time to learn about what you really need.

Ed
Review №32

Weve been with Commsat for about 10 years now- they maintain our companys network & computers. Ben, Laura & David have always been a pleasure to work with. They are responsive, professional & reliable. If you are looking for a good IT company to maintain your companys network (big or small), give Commsat a shot - you will not be disappointed! Highly recommended.

Sc
Review №33

Ben is an excellent business partner! He cares about his customer and always a pleasure to work with.

Di
Review №34

Our general practice law firm uses CommSat for expert IT and telephone services. Five star service, support, know-how and customer care, and their computer systems are the best.

Jo
Review №35

Ben and his team are the go to choice for a wide range of technical applications. He has helped me with wifi and computer issues. Not only does he have the technical knowledge needed for the work, but his customer relations approach is exemplary. I highly recommend CommSat.

Kr
Review №36

CommSat is my go-to resource for professional, reliable IT service and support. As a small business owner, I cannot afford downtime, and CommSat makes sure that I don’t miss a beat! Everyone on their team, from actively-involved owners Ben and Laura Soussan, to their knowledgeable technicians, are all helpful and eager to keep their clients’ technology running smoothly, no matter the size of their business. I highly recommend that any company should partner with CommSat to gain outstanding service and affordable ongoing support for all of their technology needs.

ni
Review №37

My business was growing and I needed a new phone system and upgraded reliable computers to run my business. I was recommended to CommSat and I couldt be happier! David came to do the installation and was very professional and knowledgeable. He had us up and running in no time. Ben, Laura, Connie and Andrew have all been great to work with from start to finish and I look forward to a great working relationship with them all! Great prices, customer service and follow through. Give them a call!

Ir
Review №38

Ben and team are always knowledgeable, responsive, and a pleasure to work with!! Thank you for all you do to keep my business running smoothly!!! -Irina

An
Review №39

Laura, Ben, David and all the staff are the BEST! Their support is outstanding and their knowledge base of todays technology is absolutely advanced. They are our go to tech folks for all our needs here at BENTLEYS Real Estate!

Na
Review №40

Knowledgable team of professionals who watch over all DP aspects of your business: such as, connectivity, networking, and cybersecurity. We have used them in all these capacities and they have always been there for us--even when time was of the essence.

Mi
Review №41

Our company has experienced great service from Com Sat. Their staff are wonderful to work with. Very knowledgable and professional.

Ra
Review №42

CommSat provides the technology services for my employer so I decided to stop by their office. I am absolutely happy with the service provided by David and Andrew. They got my email setup on my phone, iPad and MacBook in under 5 minutes. They were super friendly and because it didnt take very long for the work they did not charge me a penny. I will definitely be back with my home desktop computer...

Ma
Review №43

Saved me from the blue screen of death! Fantastic customer service. Fast and reliable, what more can you ask for?

Sa
Review №44

Most helpful and best customer service! They remember you and treat you as a valued customer. Love them❤️❤️❤️

Wi
Review №45

My business is not computers, but precious people and their precious money. In this ever-increasingly complicated world, computers enter into my business more and more. I have little time and energy to support a sophisticated technical infrastructure that is used every day, that requires protection from the dark-side of the world, and that demands a multi-level backup system. For several years, I have been depending upon the experts at CommSat : IT & Technical Services and they have delivered. They have responded quickly and competently to a myriad of hardware and software issues. They assist with future configurations, they alert us to the latest cyber security threats; in short, they partner with me and my staff to keep the computer-side of my business healthy so we can focus on clients. I recommend Ben and Laura and their employees with the greatest enthusiasm.

dj
Review №46

We have been working CommSat for many years. They are the only ones we trust with our computer network. Great People, and excellent service.

Cr
Review №47

I Was having issues with my charger port and had it replaced. I was told Id most likely need a new motherboard however this later turned out to be unnecessary and the issue was fixed. David was very kind and I will go back If i have any other problems. Highly recommend!

Ca
Review №48

Laura and Ben would fabulous! I walked in off the street a total stranger after my QuickBooks program suddenly crashed. They let me bring it in right away and drop it off. They contacted me through out the day keeping me informed on what was going on, and made multiple phone calls over a few days. They were very considerate in assuring me that it would all work out ok! And it did! I picked it up just a few days later, and Ben took the time to sit with me and explain how to navigate the recovered program! I felt like we have known each other for years, they were so willing to help, and I could sense their honesty right away! It is so comforting to know there is someone local who knows what theyre doing and so willing to solve my problem as quickly as possible. Thank you Laura and Ben, you truly saved me from loosing 15 years of my business records! I highly recommend to anyone to give them a call should you have any QuickBooks or computer issues!CarlaBloom & Groom

Ma
Review №49

Great staff, great service! Easy to work with and quick service!

Jo
Review №50

Top notch. I wouldnt recommend anyone else. Been relying on them since I first brought my work computer to them to speed up and clean up - they got it back to me quickly, and the tech guy took extra time to give me recommendations and address all of my concerns; he went way out of his way to help. Theyre now our go-to place for our new phone system - great service, reasonably priced! Thanks CommSat!

Sh
Review №51

Have been taking care of me for years. An honest family business that always goes the extra mile for their clients!

Ar
Review №52

Ben and Laura provide great, professional services.

Lo
Review №53

Great service and turn around time. I highly recommend.

St
Review №54

Called them at 9AM with a pc problem we hadnt seen before and couldnt handle in house. David was in our office at 2PM (1/2 hour early) and got right to work figuring things out. Problem solved at 4 PM - same day - and weve been fine ever since. Polite, friendly & professional in manner and appearance, reasonably priced and same day service at least in my case. Please use these guys and let them grow - Amesbury needs an IT service like this!

Le
Review №55

Great at getting virus out of computers

Sh
Review №56

I work at a Chamber of Commerce and with how busy we are during the summer we run into computer issues from time to time that need immediate attention. Commsat has always been so great to us for many years by always responding quickly, constantly giving us advice and suggestions on how to operate better, and great at working with us to give us a good deal. When it comes to computers and IT, I trust no one more. With Commsat you know you can get reliable, affordable, and quick service, along with the nicest staff you can ever know. I highly recommend them for any technical needs you may have.

Br
Review №57

Was in such a flustered rush on a deadline when my home scanner did not work . they helped me and addressed the problem and made my deadline! thank you Laura brian

Ch
Review №58

I thought it was a little problem with my computer, but it ended up with me having to get a new computer...well, I cant say enough about the people at COMMSAT in Amesbury, MA...they were incredibly knowledgeable, very calming (as my WHOLE WORLD was in my computer!!) and friendly! I would highly recommend utilizing their services if you have any type of issues with your computer...let the people at COMMSAT in Amesbury, MA take care of them for you. It is a choice you will NOT REGRET!! As a small business owner, it is very reassuring to know that someone has your back and you can trust the high level of service you receive. They will be my go to peeps for IT issues!!

Lo
Review №59

Great service, great staff, always smiling!

St
Review №60

These guys are amazing, highly recommend.

Da
Review №61

Computer security, i.t., network, and 0365 consultant. they know their stuff.

Information
6 Photos
61 Comments
5 Rating
  • Address:26 Friend St, Amesbury, MA 01913, United States
  • Site:http://commsat.net/
  • Phone:+1 978-309-9900
Categories
  • Computer consultant
  • Technical service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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