Great place for cat, dog, and even small pet essentials. The employees on the floor are nice and know their way around a long with having the knowledge to help if needed. Cashiers are also nice and remind you about the reward system every time, which is great in my opinion. This location also has curbside pickup.
Took my small rescue mutt to be groomed here and they did a wonderful job! Everyone was so helpful and friendly! They also clipped the nails of my other girl. Very pleased. A sweet note and treats accompanied the grooming. Thanks for the good experience! Will go back!
Me and my sister or getting stuff for my mother and the employees were very helpful and respectful Im full of tattoos even though my face and head and they still treated me well when im not expected to, so that being said the employees here at PetSmart do what they got to do and go out of the way to help people that change their life, just to make the old mother live her last days of life in peace and happiness I thank Jehovah God and Jesus Christ for the people that work there me and my sister think theyre awesome I recommend everyone to this place five stars all the way
This is a very nice store. And I am very impressed with their aquatic area. I am an aquarium hobbyist.
Chelsea (hopefully spelled correctly) was super awesome in helping me set up my fish tank. The hardest part is waiting a week for everything to equalize before I test my water and get pick my fish. So exited, thank you for the super awesome help!!!
Employees are very nice and helpful and my dog loves going there.
Friendly and helpful employees. Store is clean and well organized.
I like that.place everyone was nice and didnt mind helping you
Ask for Megan in the grooming department she is the absolute best. They have everything you need for all of your pets.
Good all around good people and stuff is easy to find
They have Nightmare before Christmas chew toys!!! I love this place! Bring your pet, let them choose!
I had to buy a different bed for my bird. She hated the different kind I bought at the Pearland store (almost $20) She wouldnt even let me near the cage with it. So, it has never been used.I went to the Alvin store and got the same kind as I had before. When I asked if I could bring back the other one, she said I had to take it back to Pearland where I bought it. It was a nightmare when I went there. So much traffic and no place to park. So, I now have 2 beds. I am going to try my best not to go back to the Alvin store. I am sure I can find food, treats, toys, etc elsewhere.
If you have a small dog do NOT waste your time going
Good store for pet-related needs.
Great Employees along w/well stocked shelves.
Always friendly. They get us in and out of the groomers quickly
Very friendly staff, they took very good care of my pet.
They always take good care of my dog. Hair cut looks good and they called when hes finished.
This place had just what I was looking for for Kodas 9th birthday party!!! I even joined the club!
Customer service has always been fantastic at Alvin Petsmart. Saved really good today with my coupon. Im happy 😊!
Do not use the groomers here. We took 3 of our dogs to them, 2 came back with fleas (mind you we have lived at our house for 5 years and have not ever had a flea on them.) When we called they said all they could do is offer us a flea bath, but that we would have to pay for it. Thats not offering anything that is paying for something. They said they could have got them when they walked outside of the store. Are you kidding me, so from the short walk to the car they caught fleas. I dont think so. Then they said our other dog was aggressive to other dogs, but never once barked or had anything to do with the other dogs in the store the entire time we were there. THIS PLACE IS A JOKE DO NOT DO BUSINESS WITH THEM!
The staff is always very helpful to me. Carrying things i cant, even to my car..thanks petsmart staff 😘.
The employees are so nice, and the store is very clean.
I’m not sure if there’s a flea problem going on right now at this Petsmart. But my puppy has never got fleas before and we also use preventative care every month in order for him not to get fleas. For whatever reason as soon as he went to a grooming appointment at Petsmart, not even two hours later I found fleas all over my car and on him, when I called Petsmart and let them know that he definitely got it from them they automatically said that it is flea and tick season and that I should check my backyard. I have never had a problem with fleas and my puppy until I went to Petsmart. Now I have to get my entire house checked for fleas including my backyard. It really frustrates me that they’re not taking action on something that they caused. Now my puppy is suffering and there’s nothing I can do about it because I decided to take him to Petsmart. I am not ever taking him to petsmart again.
I take my pets for grooming here. Ask for Amanda S. She is the best
This Petsmart in Alvin is fantastic! They seem to virtually always have exactly what I need or what Im looking for. They also have some incredibly educated staff members (Like Cody) who really know important pet information about the right choices to make for food, well being, safety and overall health! Great store. Great staff!
It was very well stocked and clean and the staff was extremely friendly and helpful!
I took my friends dogs to get their shots and I was very impressed with the way they handled the kids. You can tell the people that work there love animals. Great experience
Not much selection. But it is a smaller location. It was clean, courteous, and well layed out.
Love petsmart. Great service. Always clean
Great location with lots of choices...groomers...friendly staff...still comp chewy prices....and u can even get a new bff to take home
Prices are a little high but the employees are friendly
Great place lots of cool stuff for you pet friend.Staff is friendly and helpful.
Great place friendly people and lots of great products for all your pet friends.
Big rooms clean and the price is cheap far and good food right across the street store right beside the bar
Always find exactly what I need for my babies ! always love going into the store ! Great pices on everything I need !
The staff is always friendly and helpful.
Great service! Friendly staff always helpful
Always helpful and nice
Nice and clean as always. It always smells like puppies when walk-in so no one can complain about that.
Love this store! Employees always attentive to your needs! Fast friendly service!
Great customer service!
I take Ella to Petsmart frequently for grooming. She loves all the people there and they know her and treat her very, very well.
Ive tried several times to get bearded dragon food.. theyre always out
Got two kennels for around $100. Good price.
The Alvin store is clean, well stocked, and the associates are always friendly and courteous.
Good customer service
There are very willing to help you find the best product.
Great staff. Grooming staff work wonders with the pups.
The staff is great. The selection is not great on some things (small animals especially). I am thankful for the rescue critters there, but I think that the dogs should be a little more past the registers so they (and the rescue folks) dont get stressed by the front doors and the other dogs coming in. Maybe in the back would be better? Just a thought. :-) Otherwise, great prices and good location.
The greeters was less than excited to be at work, so we were expecting a less than experience when we were seated. Fortunately, we had the kindest waitress, she made sure we had everything quickly and with a great attitude. The food was wonderful, refills plentiful.
Dogs are always happy after we go. Guess thats good 😁
Everything was very easy to find and all of the cashiers were super nice and friendly
Staff is friendly, didnt have the smaller bag I was looking for. But no biggie
I mean, its a petsmart. If you care about low.prices more than adopting a healthy pet, this is it!
Pet friendly good service
Good advice from Robin in selecting a set of Andis dog clippers and I appreciate Mariah for helping me with price matching to get a price almost $60 less than the A**z*n site.
Employees are knowledgeable to their position and very helpful
Used to go here a lot for my dogs food and grooming. Now i just use online ordering. The only amazing thing is the rescue center, Lark and her team are so sweet.
Not crowded nice cashiers not much to choose from in fish dept.overall ok visit
Nothing but good things to say about this store!
Nice store. Always clean and staff isnt bothersome. Good groomers and pretty training is available. Decent all around selection of items here. Fish selection is fair and seem to be in good keeping most times Ive been there.
Picked up a rabbit cage
Had a really super great experience on this visit. I went to purchase some walnut shell for the bottom of my bird cage and wasnt able to find it quickly but the cashier up front sent somebody back to me which just happened to be the manager on duty. She was awesome. She showed me a couple different products and then also one used as a cat litter that was the same thing but about half the price. She also was very knowledgeable on the fish and other things that I ask her about. When we went to check out the cashier was again very friendly and helpful. Was a super super visit.
Alvin location is always super friendly and willing to help. The doors spook my dog a bit, but hes getting used to them 🤣😂
Great service
Great service
I went back to this srore today to buy a flea collar for one of my cats who is allergic to flea drops. There was nice young lady at the register, very polite and helpful. The store was so clean and so many great products for the pets to look at. Best thing is, they match prices.
Have all your needs for your fur babies. Very friendly staff.
My dog got so excited here she peed twice in 10 minutes.5 stars for the employees that put up with her excitement
Great Pet Supplies, Low Prices.
Smart, friendly and knowledgeable people were able to help me find exactly what I was looking for.
Customer service is good, but they have a very small selection of pets. Only a couple of hamsters and gerbils. This location does not sell reptiles or amphibians.
Elizabeth was great with Sissy.🐩 I love to keep her hair long during the winter. She gave me great tips on managing mats. They go above and beyond on service. Thank you Elisabeth. Happy puppy, happy customers!😍Appointment was 01/12/2018
Very clean store and was stocked with everything I needed. Laura was a great help to me and helped me pick out a great food for my dog. All the employees are nice and Victoria was very knowledgeable about the fish I purchased.
Check verification machine out of order for 2weeks maybe longer, corporate had best get there head out, & fix or loose good customers. Salon for grooming always friendly, professional.Clerks always helpful.
Not very helpful personal.
The small bags of cat food are like $16 i got a 22lb lag at walmart for $12
Employees didnt seem to want to help out on the floor and cant get their attention until ready to check out and leave store. Keep checking on certain dog treats for our dog that has allergies and gal at register doesnt have any idea if they will get any in and doesnt offer to check with another employee. So we end up looking for another Pet smart that has the treats needed for our dog
Friendly and knowledgable staff really love our pets! Thanks Alvin PetSmart.
Employees are nice and welcome you as you come in the door. When there is a problem, like the recent issue during Easter; of someones two dogs getting too excited and urinated on the floor; both employees took care of the unsanitary situation immediately. I was impressed. 😊
I got my hamster from there the hamster is the best animal ive had yet
Experienced and friendly staff. Desire does an excellent job on my dog’s grooming every time!
Very nice clean store.
Everything you need
Finally got our Chewy in for a much needed grooming appointment, Desire was so awesome!!!
Super friendly service. Always ready to assist a customer. Very clean store, organized!
Always have what I need
The fish wall has declined to an unhealthy level. It has been taken over with bad snails like a disease. The rest of the store is looking very nice. The cashier was very polite. Just cant stand the condition the fish are in. I use to work in this department. It 8s very time consuming but worth the time to keep it clean and healthy.
Great prices and nice staff.
Can get anything I need for mans best friend here. I have two best friends. Thank you Pet Mart
The young lady that worked back in the fish department kept cursing under her breath and I could hear her...and I wasnt pleased at all. She gave my daughter and I the fish that we wanted, hopefully she wont be there when we go back. In the event that I do go back and if the same thing happens again Ill say something to her manager.
Tha staff is friendly & helpful. Also the groomers are great.
I was sooo happpy with the service I got from the techs, they were so loving. As far as the grooming cooper came out handsome. Highly recommend the Alvin Pets Mart