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A Storage Inn
4111 Humbert Rd, Alton, IL 62002, United States
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A Storage Inn

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Ja
Review №1

The two men that work at A storage are very kind, they go out of there way to help you. Ive had a unit here for over a year its cheap. You can purchase insurance for units but theres not much to keep the insects out or field mice. Allot of stuff has been destroyed due to bugs in my unit. If I was just rating the staff theyd get 5 stars but the storage units need better reinforcement from the weather an nature. On several occasions the workers have went above and beyond for me to help me. I guess over all you get what you pay for. Prices are cheap so what do you expect.

Ja
Review №2

Needed a storage unit as I am getting ready to move back to the area. Adam was more than accommodating to help me through the process. Unit was inspected and cleaned the day before which was a nice surprise. I was able to get what I needed an out the door in less than 15 minutes. would highly recommend.

Al
Review №3

Pretty good.. I would like to have given 5 stars for the service, but there is so many bugs that get in your stuff

Al
Review №4

Adam and Allan are very helpful (and patient!!). I have used this service 3 different times and have never been disappointed.. The units are very clean and secure. Reasonable pricing and great service!!

Sh
Review №5

My ex had some items stolen by his daughter and put into a unit up here the man called said they were going to auction the items no one ever received a certified letter I dont think he can produce one thats been signed call the morning of the auction because Ive never had to go through this before Im the caregiver for the person the man was very hateful very rude told him I was on my way up but unless I made full payment on the unit the unit was already sold now I dont quite understand if I make payment how can he unseld something the supposedly has been auctioned off this doesnt sound right to me this leads me to believe that he opened the unit and went into it and kept the unit his self because he tried very hard to keep me from driving up there told me I didnt have time to get there the unit was already gone this man did not try to work with me at all on this unit very rude and hateful shame on him to do the elderly that way

Ca
Review №6

Clean, safe and convenient...The very first time that Ive ever used a storage...this has be a great opportunity while we are reconstruction our home...Very happy customer...

Br
Review №7

An absolute pleasure to work with! Friendly service, nice facility and great rates. Couldnt ask for better! Thank you!!

ke
Review №8

Very professional and courteous. Answered all of my questions and concerns. Practiced all safety guidelines to avoid exposure in a very convenient manner. Will be coming back should I ever need another storage locker.

Cr
Review №9

The Manager is super nice. He makes sure you have everything you need. He gets back to you of needed in a timely manner. Best Storage place by far!!!!

th
Review №10

Easy check in. And reasonable rates. Suits the needs I have for storage at this present moment.

Wi
Review №11

Great attitude! Easy to do during all this! Clean gated and concrete. 40 percent off i couldnt lose!

Li
Review №12

Adam was very pleasant and professional. We communicated over the entire process over the phone. Thanks again

Pe
Review №13

Very nice place, clean and secure

Ja
Review №14

High priced compared to other storage places locally.

Ig
Review №15

Way overpriced over the storage units around the area

N
Review №16

Very Pleased! We had to use short term storage for my dads things while he was in the hospital. Adam was very helpful and we ended up renting a very nice space for a reasonable fee. The place is well maintained and I wouldnt hesitate to rent here again.

Gr
Review №17

Priced well units are well maintained only complaint is there is no dumpster for the customers

Mi
Review №18

Adam was awesome!! His customer service was great and taking the time to show me where my unit was...I would recommend A Storage Inn to anyone needing a storage unit..once again thank you so much for your time and help

Ge
Review №19

Adam answered the phone immediately when I called (very refreshing after calling two others and having to leave voice message on cell phones). I felt that my rental unit was more secure with someone residing on-site. He also gave me a free, high-quality, tamper-proof lock at no charge, as well as researching to find that I had rented there 5 years ago, and offered a return-customer discount.I was very happy with the service and location, as well as the fact that the gate is always locked, but accessible to renters 24/7.A Storage Inn will be my first call from now on, and I would recommend them to anyone and everyone for short-term and long-term storage needs.

El
Review №20

I love this place. Adam, the manager, is super cool and helpful. Definitely dig that its open 24 hours and the gate adds a lil extra security, which is comforting. And the best part- theyre very reasonably priced.

An
Review №21

It was so smooth and fast. Adam was awesome.

CJ
Review №22

I used A Storage for about 6 months and have no complaints during that time. Everything was well maintained and organized. I would definitely use this facility again if need be.

Su
Review №23

My husband and I decided to rent a storage unit to store the clutter from our garage as we showed our house that was for sale. The unit was very well lit inside, as well as, outside. The unit was clean, dry and no bugs. The access to and from the secure gate was very convenient. The office manager was very pleasant and easy to work with. We were very satisfied with A Storage Inn!!

Ry
Review №24

Having only rented my unit a couple months ago, I was very pleased with the service I received at the initial signup, and now. Adam, the office manager was very detailed and thorough about the rental process, took time to show me the units, and answered all the questions I had - there were many. I really like the fact there is a person on-site 24/7, it makes it very secure. I highly recommend this complex to others.

Br
Review №25

Thank you so much when I needed you.

je
Review №26

Good storage place

Ci
Review №27

Pros:Very nice and clean.I like the fellas that run the place..Maintained nicelyCon:raised the price 2 or 3xs in 3 yearsI would recommend

Vi
Review №28

I have had a storage unit with this business for a few years now. All the people who work there are very friendly. The manager, Adam, knows me by name and unit number so paying my bill is always quick and easy. I would recommend anyone to this place for their storage needs.

Re
Review №29

Adam was very nice and professional. They provided the lock and keys free! The unit was clean and exactly what we needed! Thank you!

Ke
Review №30

Not secure at all. Gate frequently left open, not well lit at night, overall not great. The manager was very nice though.

da
Review №31

Great customer service. Nice facility. Had a leak issue, but once I told them about it they took care of it.

Ni
Review №32

Great location and friendly staff. Secure, fenced and gated to keep our goodies safe :)

Is
Review №33

Adam does an amazing job! I recived a call letting me know that I hadnt locked my unit properly. A diamond in the rough!!

Dr
Review №34

Great service and price. The staff was friendly, accommodating and went the extra mile to make the renting a storage unit painless.

LA
Review №35

Ive had only positive experiences at the Alton location. The manager, Adam, has been extremely helpful to me and my family over the many years that we have had our rental unit there.

Co
Review №36

Rented from Adam for a little over a year. Awesome service. Id definitely use them again.

Al
Review №37

Very great service, 24/7 access is great. Adam knows me and it seems as well as the rest of the renters by name. Id recommend this faci5to anyone and everyone

Bi
Review №38

I have had my storage unit for 2 years now and I have been treated very well, the manager is very nice and has made my experience there awesome, the rent is now and affordable and is worth the monthly payments, I recommend people all the time because the 24/7 gate access, and cheap low rent costs, I will definitely keep renting from A Storage INN for a long time.

Er
Review №39

I have used A Storage Inn every time I needed a unit and Their service is outstanding

jo
Review №40

Great customer service Adam is a really great dude Ive used this company many times and its always good quality service and it is a secure facility with 24/7 surveillance👍👍👍......

At
Review №41

Adam was very polite n helpful. Nice, clean secure area.

Jo
Review №42

Always professional, but personable, I would recommend them to anyone. I always feel like Im dealing with a friend !

Aa
Review №43

I have been renting a storage unit here for about 4 months so far and love it. Great and friendly customer service!

Ka
Review №44

Great price, very well maintained, friendly people, and they have very clean and secure storage space.

Ka
Review №45

Very afordable, very clean storage areas, and very good customer service.

Ja
Review №46

BEST STORAGE PLACE I HAVE EVER USED. BEEN IN MILIATRY FOR 25 YEARS SO I HAVE USED A FEW STORAGE PLACES .

Ke
Review №47

We have used the services of A Storage Inn and have been pleased with the professionalism and pleasant atmosphere provided by the gentleman that we have had the pleasure of doing business with.

Ja
Review №48

Nice clean lockers, friendly staff, easy access. However they did raise the rent already on us but it was only $4.

K
Review №49

Clean units, easy to get to and great staff to work with.

Je
Review №50

24/7 access with a staff that is dedicated to customer service. You cant buy this quality, friendliness, and professionalism any where else!

Mi
Review №51

Great service. Clean, secure units. Auto bill is a HUGE plus for me.

Ba
Review №52

Always professional and units plus grounds well maintained

Br
Review №53

Great Self Storage!

St
Review №54

24 hour access. Auto bill is a big plus for me; plus a good value.

Me
Review №55

Great service! Reasonable rates!

Mi
Review №56

Every year there are increases in rental rates that seem to be very high in relation to the previous year.

Ma
Review №57

Great friendly people. ^_^

Wi
Review №58

Clean units - Friendly, courteous staff!

Mi
Review №59

Wonderful. Glad i got one.

Ra
Review №60

Clean,easy to get to,different sizes

Sh
Review №61

Very friendly and helpful

Br
Review №62

Easy and friendly service

Me
Review №63

Great price, well maintained

Je
Review №64

Adam was great

Ch
Review №65

Location

Information
3 Photos
65 Comments
4.7 Rating
  • Address:4111 Humbert Rd, Alton, IL 62002, United States
  • Site:https://storageinns.net/4111-humbert-rd-alton-il-62002?utm_source=GoogleLocal&utm_medium=storEDGE&utm_content=GMB
  • Phone:+1 618-323-2728
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving and storage service
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–3pm
  • Sunday:11am–3pm
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