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Acceptance Insurance
2424 E Broadway Ste B, Alton, IL 62002, United States
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Acceptance Insurance

Comments
Bi
Review №1

Crystal is very awesome! She answered all my questions plus took the time to search and see what best meet our needs and even offered additional coverage!! Probably the best around and deserve all the recognition there is to offer

Rh
Review №2

Crystal is awesome. She helped me get the lowest rate possible for my auto insurance. I highly recommend Acceptance Insurance and mostly Crystal. Shes the best.

Bu
Review №3

Acceptance Insurance has some amazing people. I always go to Crystal. I am a landlord, and this is where all my tenants are sent for insurance. Keep up the good work guys!

Co
Review №4

Very reliable insurance company. Crystal has always been extremely helpful with all my insurance needs. 100% highly recommended

Sa
Review №5

Any and everytime I have done business with them, they are amazing. Crystal is always best at finding the best price for me. Thank you.

Le
Review №6

Crystal is amazing at what she does! I recommend all of my family and friends. 😁😁

Ji
Review №7

Ive heard nothing but wonderful things about this place. Had to check it out for myself. Crystal was amazing at finding us the best deals. Thank you.

Je
Review №8

Crystal is absolutely amazing at her job! Very knowledgeable and friendly! Recommend her to anyone looking for insurance!!!

an
Review №9

Crystal is always available whether it be in the office on the phone are on this phone app but she will respond.

Ly
Review №10

I love this company, if it wasn’t for the friendly staff, I would take my business somewhere else! They are always honest and upfront! Thanks Mike and Crystal

Th
Review №11

Crystal and Michael have both been great to me through some issues with my insurance. Highly recommend!!

In
Review №12

I called to receive an individual quote then a collective quote. I was met with an aggressive response and hung up on simply because of a request to separate the two quotes. I would never recommend this agency.

Ja
Review №13

Crystal is wonderful to work with and always finds the best deal for me. She has saved me a lot of money!

An
Review №14

The Staff was Very Friendly and Professional. They explained to me what I needed & didnt need . They answered my Questions & made Suggestions for me to think about to Help me with what & why I needed what I need . A+ from me .

Ja
Review №15

Great service good prices

Al
Review №16

Great people and service

sh
Review №17

Crystal is the Best 💪🏽 Very Sweet

St
Review №18

Crystal is so caring and kind. She helps me out a lot everytime I pay my insurance. She helped me pick out the best insurance for my money. I only call when shes available!!

Er
Review №19

I left my old state farm agent that I had since I was 16 and switched to Crystal at Acceptance about a year ago. I wish I would have done it sooner! She and the entire team are always very informative and get things done in a timely mannor. Never have I ever had to MAKE them get on the ball. Easiest most laid back experience you could ever have with an insurance company.

Ja
Review №20

Thank you ladies for all your hard work, great coverage at excellent price! I got the whole package, and made a new friend!

Jo
Review №21

They are great agents to work with. The girls Helped guide me with my claim. Excellent customer service. Overall extremely helpful

Je
Review №22

Great customer service! Crystal always has a smile on her face when I come in to ask questions. I will definitely use Crystal and Acceptance’s astounding services when I do get the chance.

ch
Review №23

Crystal was very helpful when we was trying to find the most reasonable rates for our son. She was very knowledgeable at the options out there for a 20 year . We was able to get a good rate while just walking in on a Saturday.

Ma
Review №24

Crystal has to be, perhaps, the BEST Agent ever. Sweet, courteous, knowledgeable and witty. I recommend going to Crystal for your insurance needs.

Na
Review №25

Crystal is the best at this job. She is so nice and courtesy to people. She does a great job. I send people there.

Br
Review №26

Every time I go in there, they always have a smile on their faces, theyre very helpful, and respectful to your needs. I would definitely suggest anybody looking for insurance of any kind to please give them a shot.

Ty
Review №27

This is an awesome insurance company personally speaking Crystal S. Helped me out with several policies at acceptance auto insurance in Alton,IL. This company is fantastic and I would seriously consider it for anyone shopping for auto insurance. Even if you have a bit of a past when it come to drive Acceptance will find what works best for you. Don’t get burned monthly don’t get hassled by poor customer crevice, choose Acceptance.

Je
Review №28

Crystal, is great. Always smiling and love her bubbly personality. Great customer service

Da
Review №29

I would like to Express the passion and the professionalism that I have received being a customer..would like to give applause to the agents at the alton, Illinois location. They take time with u .have a pleasant demeanor and have u leaving with a smile.

St
Review №30

Wonderful people, very friendly and honest. Very reasonable priced. So friendly

Br
Review №31

The ladies working were really friendly.I had a great experience their customer service was very professional. I definitely will return.

ad
Review №32

Crystal is easy to work with, and really knows her job well. Highly recommend 👍

Ch
Review №33

Crystal was extremely helpful and very knowledgeable about the coverage I needed for my recent purchase of a new car I will go back for any further insurance needs.

Ri
Review №34

Cheap rates and Crystal is the best agent Ive delt with in 20 yrs. Keep up the good work girl.

Sa
Review №35

The staff was very informative and helpful with finding me the right insurance and it was affordable too.

St
Review №36

Ive known Crystal 30 years, she is a great person and will do her best to save you money

Ka
Review №37

Very friendly and helpful. Very informative about how things work and how I would be covered

Cl
Review №38

I got the best quote for the same coverage at acceptance. Staff was very helpful and informative.

Aa
Review №39

The ladies in here are wonderful and kind and great customer service!And they try to get u the best price of insurance!!!

Pa
Review №40

Teresa was very nice, professional and knowledgeable about the types of insurance I might need.

As
Review №41

They are so helpful and nice. Love the way they treat people like friends.

Pa
Review №42

Mrs. Hubbert was extremely sweet and so helpful with any information i needed.

Ha
Review №43

Never use this office they will cost you tons of money. They are dishonest and miss leading and will set up your insurance incorrectly. They will be dishonest on your policy and refuse to to set up car rental on your policy but with their 3rd party agency who wont reimburse nor provide good costumer service. This company is sweet in person but will cost you in the long run. So for with this accident I am out of 500 for rental because progressive said my rental is not with them. This is money I dont have. When I called this company for the lady who started my contract this company therea said I there is no way to know who started your policy than I said I need to speak with they mislead me, I thought it was all through progressive. Theresa than said I did not miss lead you, I told you it was third party. Ugh!! I thought u said there was no way to know, ugh. Well yes you did Cost Me money I dont have, huh.... just too much.

Mi
Review №44

My experience at acceptance insurance is always great their friendly and Crystal is the most helpful lol

Br
Review №45

I got a really great price on my General liability for my small business!

mi
Review №46

Good service and easy and explain all my options thanks Crystal 😊

Sa
Review №47

Crystal is amazing and always there to help with all your insurance needs!

C4
Review №48

I called about auto insurance and the lady I talked to was super helpful and nice. She got everything done fast. I highly recommend acceptance for your insurance.

Aq
Review №49

Mrs. Teresa hubbert is great and she works with you.

Ti
Review №50

The girls in the office r super nice and I have been with them for almost a year. Keep up the good work. And thanks

CH
Review №51

Very professional -- Good products----great prices.

Br
Review №52

Crystal the manager is so sweet, and knows her stuff!

Ga
Review №53

Bought a 6 month policy SR22 very helpful agent james klockenkemper, on delmar st, alton, IL 62002. his agency beat 6 other agencies I checked out by up to $200.00. No one could touch their rates.

Ch
Review №54

Teresa goes above and beyond to answer any questions you may have. Very professional!

Am
Review №55

Great customer service, very friendly and professional.

To
Review №56

They are so knowledgeable! Thank you!

Sa
Review №57

Very nice and friendly people and great quotes and great price for insurance the lowest price I have had sarah buscemi

Cr
Review №58

We provide great customer service, we listen, and understand. Give us a call today, so we can provide coverage for your family and friends!

Ki
Review №59

Crystal is GREAT!! She knows her stuff!

Mi
Review №60

Great company and Crystal is awesome.

ST
Review №61

Awesome agent with insurance at a great price!!!

ch
Review №62

Crystal is one of the best insurance agents I know!! Get a quote from her today!!

Ch
Review №63

Very nice business. Manager Crystal is polite & knowledgeable.

Ca
Review №64

Wonderful customer service!

Kr
Review №65

I dont like paying for insurance but ya have to.

Ni
Review №66

Crystal is THE BEST

La
Review №67

Ok

ka
Review №68

Great quotes and awesome employees

Do
Review №69

Great!

Ed
Review №70

Crystal is amazing

Am
Review №71

Very professional

Na
Review №72

Very friendly and professional

Information
5 Photos
72 Comments
4.9 Rating
  • Address:2424 E Broadway Ste B, Alton, IL 62002, United States
  • Site:https://locations.acceptanceinsurance.com/il/alton/2424-e-broadway
  • Phone:+1 618-463-8000
Categories
  • Auto insurance agency
  • Insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:9am–6pm
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