We began using them a few years ago to replace our in-house IT department, and they have been worth every penny. Theyre available whenever we need them, with plenty of patience and great customer service. Theyve secured our network, insured us against loss with backup systems, sped up our machines and made managing clients and projects a lot easier. And theyre nice folks to boot. I highly recommend them.
My company has been using Blacktip IT Services for the past couple of years. We have found that not only do they really know their stuff, but their customer service is fantastic. It is without hesitation that I recommend them to others!
Blacktip is so accessible and always know the answer. If something odd is going to happen it happens to me and my Technology. Blacktip is great and the team are courteous and professional and helpful in educating me to do many things myself.
Excellent staff, but poor management. You will notice most of their positive reviews are fake if you check the reviewers review history. I am happy I looked elsewhere for my IT needs.
I have used BlackTip at two companies now and can say that they are a true partner on our technology side. We generally are trying to use new technologies to increase business or to add service to our existing business lines. BlackTip has deep experience on multiple fronts which is why I have them at the table when we are planning our technology options.Reach out to them, you will not be let down.
Lives up to slogan of making technology invisible! Have worked with them for several years; always quick to respond and resolve, super staff.
Knowledgeable but poor customer service.
I spoke with Peter about help with restaurant. Rude and hear no back.