Totally disappeared after engaging them to do my mother in laws taxes after her passing. Wouldnt return phone calls. When we called all we kept being told is Keith is out and will be back in an hour. Never called back, never came back.Joe, who also worked under this accounting firm also disappeared. Totally unresponsive to phone calls, texts or emails despite YEARS of doing taxes with him. Something seriously wrong here. Stay far away.

I am stating this name based off past reviews, Diana is horrible! The secretary is unprofessional, unkind, condescending and not helpful. Was hoping that the reviews were false due to getting referral for this location. They are not responsive to emails or messages. Best to move on to someone else and save yourself headache.

Dont go anywhere near this place!! Theyre completely incompetent. They didnt file my tax return and claimed they had. I only found out that they hadnt through checking with the IRS. They got me the maximum late penalty (5 months) and are taking no responsibility for it. They also take weeks to get respond to calls or emails. AVOID!!UPDATE: Westtaxs response is untrue. It was the Westtax email address I was emailing, the Westtax phone number I was calling and when I brought up the issues I was having, the owner of Westtax got involved to say they would definitely do nothing to address them.

Mr. West is friendly, and makes doing taxes actually stress-free and fun. I would highly recommend him.