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Experior
12161 Central Ave, Alsip, IL 60803, United States
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Experior

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Pi
Review №1

Nice company with quick access to interstat highway. Lovely drivers lounge and other facilities. Free WiFi. Friendly staff.

ty
Review №2

IF YOU EVER WANTED TO MAKE A REALLY BAD MISTAKE . COME WORK FOR THESE SPINELESS VAMPIRES. THEY HAVE NO COMPATION FOR YOU OR YOUR FAMILY .ITS A FAILD ATTEMPT OF A ORGANIZATION. DISPACHERS ARE RUDE PUNKS THAT HAVE ZORO CONCEPT OF WHAT IT TAKES TO DRIVE A TRUCK . LOCAL DEIVERS SHARED STORIES . STARTED AT 5 AM RETURNED TO THE YARD AT 6 PM AND GOT SENT OUT FOR MORE PICK UPS. V ERY COMMON THEY ARE KNOWN TO SHORT CHANGE YOU ON YOUR M9NEY. THE YARD IS A CATASTROPHE. TRAILERS ALL OVER THE PLACE NOWERE TO TURN .COMPLETE DISATER. ////++ THEY ONLY WANT DRIVER THAT WILL TAKE ABUSE ////

zo
Review №3

Use to be nice place to park your truck and have some repairs in the shop.But not anymore!Last year this place become very low level parking and shop.Winter time they clean but not when they have to.It may take a week untill they start cleaning the snow.The shop is diferent story.Its like they dont want your money and they dont care.Last year i left my truck 3 times for oil change and they didant do evan 1 on time.Lets say i am droping the truck monday for oil changeand sup to be ready next day but that never happend.And they never give you a call to let u know its not done!!!!!So if u want your truck to stay in the shop for repair which takes 3or 4 hours for 3or 4 days go ahead and deop your truck there.Stay away truckers watse of time and money!!!!!

Sa
Review №4

This is very good company where you can to work where you can have good job and makea money company with a lot options like local driver, over the road driver, wearhouse, like forklift driver, mechanic with a flexible hours and whats most important they tread you with respect and dignity you are not only number you are family i been working for this conp6 over 2 years and am only regrets why i didnt start working for them urlier!!

Ra
Review №5

One of their drivers literally almost killed us on the highway in Austin, TX. Had our driver not slammed in their breaks, the truck driver most likely would have killed us. Hire better drivers. This is a really poor decision of a hire on the companys part. Unfortunately we cannot file a complaint tonight as the company is closed. However we will be calling first thing in the morning.

Se
Review №6

Right from the start at a check in gate. I didnt hear what the gentleman on the microphone speaker was referring too (Poor Communication) while your truck is running. He started yelling and using improper language. Really unprofessional.

Ro
Review №7

Great place with happy people. Fix my Truck in a timely manner, thank you David.

Mi
Review №8

This broker called and offered a load that we need to pick up in NJ with appointment set for 11am and deliver it to CT at 7am next day. My driver went to the shipper and they had power outage. We stayed there for a couple of hours and still nothing. I called the broker to get an update and they kept saying that they have few trucks and they will all get loaded and we need to be patient. Hours passed and they still didnt start to load my driver but we stayed professional and patient as the broker asked us to. After 7 hours of waiting at 6pm the broker emailed that the shipper doesnt feel like we can make the 7am app next day on 250 miles load and they decided to cancel the shipment leaving my driver with no load late afternoon. I asked them to pay for the lost day but per their company policy they only paid $150 TONU and they didnt care that my driver lost his day and missed on the dedicated lane he was supposed to pick up and CT.

Ma
Review №9

Beautiful company 😍 thanks for everything ❤️

Be
Review №10

Three days ago I pay almost 6500 dollars to replays the cluch that was nothing wrong with it and trunsmition repar. they even didnt do road test before they tolld me the clach was bad they jus replays it for no reasen the problem on the truck didnt fix even after i send it back for second time. the menager told me this is normal for this tip of truck after i pay 6500 dollars of cores i put 4 new tires and oil change on it and anual inspection and some ather smoll repairs.I dont recomand anybody that dont know somebody there to go for repair or service.

ty
Review №11

We booked a load with Chris Boone from Memphis to MI for $1900.Rate confirmation was saying that the weight of the load is 31000 lbs.shipper loaded us with 45000 lbs. we wanted to get unloaded at the shipper because drivers truck can not haul that weight but Chis begged us to stay on a load. because of the weight our truck broke down. when we finally delivered the load Chris deducted the $500 because we were late for the delivery even though he knew that the truck is at the shop. plz stay away. Cant say anything about other brokers at that company but Chris is nothing but liar.

Je
Review №12

Busy no room alot of junk laying around needs update

Wa
Review №13

I wish they can do a better job at shoveling the snow and spraying down salt.

Ta
Review №14

This a review is of a local driver for people looking to become local drivers with this company. I started working in early December 2020 my first 2 days on the job I worked 16 & 17 hours respectively. Every month you will be asked to go OTR 3 to 4 times, when you do that you wont be paid hourly as you would driving local, they switch you to 50 cents/mile which is less than what you would make if youd stayed and worked local. The reason why I quit: I was given a load to WI about 4.5 hours away from base, clutch started acting out on the way there, once I got there and unloaded clutch was completely gone, I couldnt start the truck without a clutch. Temperature was 32 that day. I told my dispatcher, I expected them to call around and send me a local tow truck to a mechanic or back to base, but NO. They have a truck dedicated with a wrecker boom that they attach whenever they need to tow a driver. They way these geniuses work is whenever a driver breaks down, they attach the wrecker to the truck and tow a random empty truck they have and go to the driver that broke down, switch trucks and everyone is on their way, no matter where you break down whether its in California, Florida or Chicago you can expect the same driver to bring you a random truck to switch out with you. Anyway, the tow driver was in south bend, IN when I broke down, so I had to wait 12 hours for him to bring a truck out to me and when he did he brought me the worst truck in the whole fleet, we switched truck and I connected to my trailer and started heading back, after one hour the regen sign appeared on the dash so I stopped and did a regen, I continued driving after 20 minutes the regen showed up again so I stopped again and did a second regen, I started driving again and after 5 min regen showed up a 3rd time then the check engine light then the stop engine light then the truck stalled in the middle of the highway while doing 65mph. After a terrifying few minutes, I was able to pull over to the shoulder and called dispatch, they told me the tow was on his way to tow a driver in Georgia but they were going to call him to turn around and come for me. The second time the tow driver took 16 hours to reach me. We switched trucks, the 3rd truck had some weird and really loud knocking sound coming from the engine but I didnt care as long as it can drive.. I headed home and told the dispatcher to give me a brand new truck like they give OTR drivers. He said the only has 1 truck available and its the one thats plagued with Regen issues that broke down with me. I am still waiting on them to have a decent truck for me...

ha
Review №15

Unprofessional no respectU will waste your time her

Zo
Review №16

They deserve 0 starts ! Booked load with them at 10am, they cancel the load at 4pm and dont want to pay TONU

Br
Review №17

Got there 30 minutes early and didnt get into a dock till an hour later then sat there for 2 plus hours to get told need to re schedule load due to capacity

Ya
Review №18

Large place to park your truck. Maggie (I hope Im spelling her name right) greets me at the check in gate and is always friendly

Pa
Review №19

Stay away from this place this is the worst place I have ever been to be loaded the loads are just not worth it stay away stay away from this place

Ro
Review №20

I would like to warn you about this job please stay as far away as possible. This company mistreats its drivers and uses them for far too much work than you are actually paid for. The work conditions leave a lot to be desired so please be mindful of this as from personal experience I was unsatisfied. For any other drivers out there please be mindful and consider your options!

St
Review №21

Got loaded quickly, staff is friendly

Jo
Review №22

Amazing place to park at and great security team here!!

Le
Review №23

Great place to work everybodys very friendly

Ro
Review №24

Requested well deserved detention time BOLs signed. They gave me a runaround for three weeks only to tell me that my detention time way denied with out an explanation. Very disappointing.

ma
Review №25

Good company LTL lots of stops/drops

Te
Review №26

Awesome place cept for the yard dog!

Ja
Review №27

Be aware of this company their trailer lock you can just unscrew it and open the seal and then lock it. Beware costumers your load will be doubled stacked, damaged and missing and Late avoid this company if you want to get your stuff on time.This company is Very slow does a lot of stops your load is going to be with two different loads I even proof.They changed the original rivets on the lock and that’s on all of there trailers even the reefers. So stay far away from these clowns.

Yo
Review №28

They did not do a good job, and did not want to acknowledge their faults very rude and mechanics not professionals.Never back

Ie
Review №29

I’m calling to this company to ask few questions.They transfer my twice to ext 8352 and 8341 - no body pick up the phone. Then I dial direct phone nub ending 4536. One “lady” pu the phone and start screech « listen listen listen who gave you this number?» I try ask simple questions with who I can speak? But she was so rude and continued “listen, listen, listen....”Are you guys kidding me?If I can I will rate you with minus five star.

Mi
Review №30

Some no nonsense owners running this place! If I could I would change the color of the center star to red

Tr
Review №31

Good

IS
Review №32

We did a load with Experior Global, as a common authority carrier. They sold us a load that was supposedly an easy pick and easy delivery. That is precisely how the load was sold to us. The shipper was FCFS and we had a confirmed appointment at the receiver two days later.Upon arrival at the receiver, at the allotted appointment time the receiver refused to unload us as there had supposedly been a mix-up and there was no appointment for us that particular day. At this point we told the Experior our issue and asked them to help.Experior Global did not pick up after 4-5 hours. They did not respond to any of our emails. Our saving grace was having a terminal yard and space for storage. We instructed them via email that the load would go back to the terminal and whenever they settled with the receiver we would assign a driver and deliver the load accordingly. After that they finally reached out to us.Their solution was an early appointment for the next day and compensation for that time. We did as instructed and delivered the next day on time. We sent them the POD. We have done everything on our end, yet are still waiting for compensation, either in the form of a TONU or detention. We are not getting any response from them, either through phone/email.Would not recommend working with this broker. Very slow to get anything done, do not carry out on their promises and seem to have a general disinterest in a carrier’s situation while hauling a load for them. Not ideal as we are transporting very valuable cargo, that someone cares about greatly and becomes a carrier’s liability. Avoid at all costs.

ug
Review №33

Cowards... If you dont like my rates, then no business. Cursing and hanging up is childish and cowardly.

De
Review №34

Well run trucking company. I was lost and my dispatcher gave me there address and the girl at the front entrance weas very helpful towards me. With getting were I needed to go

da
Review №35

The vice president Michael Scialabba instructs all driver managers to treat drivers like total garbage. Thats why they have 100s of empty trucks with no drivers. Come work here if you enjoy being treated like trash. The owner from Poland is an idiot also

Mi
Review №36

I have called the HR department for info on new driver hire. They transfer my call to a recruiter.The guy was totally out of touch with reality. When asked about terms and conditions of a 1099 contract for an Independent Contractor, because thats what you are on 1099, he was scrambling to explain the opposite of that term. When asked about IN RIGHTING CONTRACT with all of the terms and conditions, he replied that EXPERIOR dosent provide such of documentation. All they will have are the classic safety obligations for the driver with ZERO responsibility from the company.Final conclusion: there is a reason why they have over 100 new trucks seating on their yard.A message for the ownership of this company:Have your company staff updated with the US Department of Labor Laws. Verbal agreements are not of 21 century.

Ce
Review №37

Nothing like a good ole country ride through the forest in MS

Bi
Review №38

Normally Polish owned trucking companies are difficult to work for as a U.S. born citizen. It appears as though extreme arrogance is the norm. Maybe because of their past reputation within the States. It is a shame. They do have a good looking fleet, nice facility and suburban location. All of that means nothing to an experienced driver when coupled with lies about pay, expectations to break laws and disrespectful behavior. Misery loves company so they say. Always do what you always did, youll always get what you always got!

Se
Review №39

Drivers dont even think about this company is not worth your time

Jo
Review №40

What I’m going to do, is post my experience to a forum, where there are 17k truckers, and will f$&k your reviews guys.. let’s start working... it’s time now... three weeks for changing bushings ? Cmon... don’t be like others.

Pe
Review №41

Bought a truck from them, after just 2 weeks and less than 5000 miles i had issues with the truck, got a check engine light on! They wouldn’t even pick up the phone from the sales guy to the shop manager! My company also called... they just dont care! They did some amazing cover up work on the truck so they will sell it.

Ca
Review №42

This place is suck .... 2 days for clutch adjustment. When I pick up the truck they didnt nothing,feel clutch like before and I ask to themThe clutch look good no need adjustment... If I Cant engaged gear when I stop or reverse

Sa
Review №43

Good work environment

L
Review №44

Keep away this companie wors don pay the loads

Di
Review №45

Our experience with this shop was horrible. First of all they work very slow. Secondly they never fixed our problem even we was fully charged for service. When I called back to discuss this matter they put me on hold for about 10 min and then they said that will call right back. Of course they never called much more after that they never answered on my phone calls.If I could put them 0 stars I will definitely do it. They are not as good as we expected.Hope this review will help others.

Br
Review №46

Good place to load. They are very quick

Ke
Review №47

Stay away from this company if you are looking for a driving job.

An
Review №48

Company needs to learn how to SALT their lot in the winter time. Otherwise pay is good. People are nice.

Ju
Review №49

Sebastian was great help. Very skilled worker. Great asset to this Polish Company.

Co
Review №50

Good company family member works for the company

Da
Review №51

Monica is awesome

J
Review №52

Booked a load with their VP of Business Development Jimmy and had an issue at pickup they needed to resolve. Jimmy went home. They will now not pay TONU for not giving us the information we needed because Jimmy wasnt available. Joke of a company. Avoid at all costs.

St
Review №53

0 star if I can to give them,charge double, on bills add stuff which you dont fix, change manager from time to time,.. AVOID

UN
Review №54

Horrible loads, if youre a driver, do yourself a favor and skip this place.. if youre a broker beware they rail most of their freight.

Ms
Review №55

Could not find the place

ou
Review №56

4.5 he ld

Bu
Review №57

Drivers dont know how to park a truck! Teach your drivers how to back into a parking spot and not block other trailers!

Do
Review №58

I delt with niko scialabba and he is the rudest person and a very racist person I will never deal with this company because of him.

Zy
Review №59

Refuse to pay workers!!

To
Review №60

I worked for them for more than 6 months as a local driver.. First of all I wanna say they started me as $19 per hour.. Chris promised me $1,000 bonus but after a month he said.. That bonus is only for over the road drivers.. First lie.. Yeah they give really nice truck but thats about it.. First day on the job I worked there 20hrs!! Dispatchers like everywhere good and bad.. But hours where really crazy.. Sometimes I came to work and there was nothing to do.. So they were sending me home.. And sometimes they were pushing above even legal time to be working.. And once every weeks I had do go regional like for example MI and they pay was like per mile less than, 40cpm.. Common who pays like this?? Maybe 10 years ago.. After that I had fight with the owner Tom.. Because I didnt want to go to Ohio.. Working all day on local.. And going after that without having at least 6-8 hrs of break.. And legally I suppose have 10.. So he gave me a day off to punish me.. And after second time it happened the same situation I found a different job and GAVE THEM TWO WEEKS NOTICE.. on Monday.. And guess what next day owner told me they dont need me anymore.. And I said to him laughing all the way. FINE I got another job.. And leaving THEM with a big smile on my FACE

De
Review №61

They were ok

Er
Review №62

Very professional experience

Ma
Review №63

Very friendly folks

An
Review №64

Great truck service and great staff working here 10****

No
Review №65

Watch out guys they over charging on labor especially the guy upfront shop desk

Ti
Review №66

No parks

Ma
Review №67

Assuredly incompetent staff. Do not take brokered loads from these jokers.

mi
Review №68

I was told to deliver load to advertising resou-kellogg but they sent me here to experior i had a 6 am app i arrived on time this guys open at 7 am they cut the seal at 7:45 am unloaded another truck that came after me first its 8:30 and am still waiting to get unloaded

Mo
Review №69

The best company in US.

Ch
Review №70

This is several companies polmax is the largest here. I deal with a smaller company at this location EMR Express very professional staff never any problems with settlements. If youre a local O/O this place has the cheapest priced diesel in Illinois they also have a scale and a full mechanical shop. They sell diesel to everyone and the shop is for everyone

fa
Review №71

Not recommended for truck repair 1 they laying 2 they charge u extra 3 they not doing their job perfectly-0* and when u find out problem that should be fixed they not picking phone shame on u guys

Ja
Review №72

Good for New drivers 😉

An
Review №73

Beware: they dont pay their drivers!!!!

Ol
Review №74

Top notch logistics company!

Kr
Review №75

Not bad but can be better

Ba
Review №76

Good shop good people

Sv
Review №77

They lie about everything. Salesman repair shop manager theyre just unhonest people.Sold me junk truck. Make 40000 miles and already replace transmission, engine and 10ts of parts.

Ad
Review №78

Have used this shop for years and I’m still going here.

As
Review №79

Although I didnt go inside the building the outside of it is completely disorganized the street is crowded with semi trucks and cars when we were given instruction it was unclear so we had to ask three more times for help

Ti
Review №80

Busy A F lol

Fr
Review №81

Very unprofessional service!

An
Review №82

Excellent establishment

Jo
Review №83

Awesome guys

Be
Review №84

Parking Numbers invisible

Al
Review №85

This place sucks

Em
Review №86

Great

Jo
Review №87

The best

Iz
Review №88

👍

Gu
Review №89

I have no idea

Information
100 Photos
89 Comments
3.4 Rating
  • Address:12161 Central Ave, Alsip, IL 60803, United States
  • Site:https://goexperior.com/
  • Phone:+1 708-843-8300
Categories
  • Logistics service
  • Transportation service
  • Trucking company
  • Warehouse
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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