Went in for my Smog check for my tags. Every other “Star” smog station I have been to, charges $25-$29 for the check, unless it doesn’t pass then they don’t charge. I am a quadriplegic an on disability, so on fixed income. So when I come back to see if it passed or if I need to have something done first. The technician tells me it didn’t pass and he would show me why on the print out. Then he asks me how do I want to pay the $61.98? I asked him what I was being charged for? He charged me for some diagnostic check, but wouldn’t charge me again if I had the repairs done by them! “Wow seriously?” What a rip-off place! I have never, ever had a auto repair place rip me off like that before! Ever and I am almost 60. Warning everyone I know, stay away from Pine Valley Auto in Alpine! Family Auto is awesome!!

They charged me for work that they didnt do. Got my car back and it still didnt work. Took it to another shop and they told me that the part had not been replaced and charged me less than pine valley. I called pine valley and they said parts can be defective and that they would replace for free. The owner later called me and said that there was a mistake and that no one actually fixed the car and that I was charged for repairs that never took place. I had to argue to get my money back. They had my car for 2 weeks and everyday I had to call them for an update. Horrible repair shop. Do not go to this place. If I could give 0 stars I would

Talk about honest mechanics, Ive brought both my Explorer Sport and Cooper Sport to this shop for going on 3 years and Juan and his crew all do excellent work. The folks here try to save the customer as much money as possible and the service is pretty timely. Even when making small talk with other people waiting for repairs, we all just cant say enough of how highly our thoughts are on the service received at this shop.

The service was great, very happy .They will have our business from now on.

This is a friend,that will fix your car and leave you happy.

Went in for a smog check. In and out in thirty minutes, and I learned a few things in the process.

You had better get everything in writing when discussing any extra work you want done.

Jose and his team here do very excellent work. Honest.

If youre looking for a business with integrity and great customer service go to Pine Valley Auto Repair. 100% satisfied

Took my car here for some work to be done. After having the brakes replace they noticed a few other things that we didnt notice. So we had them fix the leaking axle seals. Was very happy with the work performed by the guys here. I will definitely bring my car back when it needs something else.

Phenomenal service, makes it feel like youve been missing out on something spectacular!

Jose & Juan are good, honest folks who do a great job at a fair price. Weve entrusted our vehicle maintenance to them for past couple of years and have been pleased with the services rendered and appreciate the lack of up-sell for services not requested or required.

Quick Service! In and out!! These guys have now twice fit me in when I had issues with my truck.Friendly people who appreciate their customers.

These guys are extremely kind and helped us immensely in an extremely timely fashion. They understood our problem quickly and they were very accommodating. Couldn’t have asked for better service and a very reasonable price.

Honest mechanics and they save you your old parts so you can see how bad you neglected your needed repair. No nonsense service. 5 stars.

Pine Valley is the the best auto repair center in Alpine.

Not very good service

Really liked the customer service! Friendly and fast doing the job. Will come back when car needs service

These guys are some of the best men you can take your vehicle to, they are very kind, reasonable, and charge great for what they do, theyre quality of work is top notch 👍

Exemplary work at excellent prices. My new local go-to!Follow-up: Have now taken multiple vehicles here for both help figuring out what is going on and to get repairs beyond my ability, or available tools. I would not hesitate to recommend this shop to anyone. Juan rocks!

Awesome service!

Worst place to go, they overcharged my dad. He ended up paying over $500 for a repair they didnt even fix. He went in for a smog check, the truck didnt pass and they still charged him (other places dont charge if you dont pass), charged him $100 for the diagnostics, then more to fix the supposed problem. Problem wasnt fixed, so they charged another $100 for another diagnostics plus the repair, and once again the problem was not fixed. Ended up being over $500 in total. Decided to take the truck somewhere else, and they fixed the issue, truck passed the smog test, all for $80. Thanks a lot! Will never be back again.

Best place ever, fast, friendly, great service.

Honest reasonable and to sum it all up good guys thanks jr

My daughters car broke down at Laguna camp ground and towing company took the car there. I was afraid they might try to rip us off but it was totally opposite. Jose was courteous and honest. The repair price was absolutely reasonable too. Thank you for taking care of our car.

Unfortunately we had a very poor experience here. My vehicle broke down while traveling and this was our first stop. It was obvious immediately when we pulled in that they were unwilling to help. Another recommendation or some customer service would have been useful.

Exceptional customer service, excellent mechanics and great prices! I would highly recommend Pine Valley Auto Repair.

This is the best place in Alpine. Owner great, good mechanics, honest.

The best diesel repair shop in san Diego, they know what they are doing and they do it right.

The only place I will take all my vehicles and they will do an amazing quality work! Great customer service!

Top notch mechanics, honest service, good prices.

Good work at fair prices.

Good honest people

Called and said they were too busy for a oil change. What?

Family people

Cheaters