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PC EMT Computer & iPhone Repairs
10945 State Bridge Rd #305, Alpharetta, GA 30022, United States
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PC EMT Computer & iPhone Repairs

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Gu
Review №1

CHEATERS CHARGING $195 FOR GLUING THE HINGES.Hinges in my HP laptop was not working properly. These guys examined my laptop and charged $195 for fixing it. They kept calling to update the status, which I was happy about.But within a week of service, the hinges broke again. I went to another service to provider to get this fixed and noticed that these guys USED SOME TYPE TO GLUE TO JUST STICK THE OLD HINGES TO THE LAPTOPs PANEL. (See the white spot in the attached picture.I GUESS ALL THE POSITIVE REVIEWERS SHOULD GET THEIR LAPTOPS EXAMINED BY DIFFERENT SERVICE CENTRE.

Ro
Review №2

Brought in my water damaged iPhone for repair. Picked up the very next day and runs perfectly.Have used them MANY times before (Hey I have a teenager so like every other month something happens to his phone)This is my go to company for phones, computers, and just about anything that powers on. (wait, maybe not appliances)Very professional which is had to find in this day and age.

Ly
Review №3

A HUGE thank you to PC EMT in Johns Creek for saving my laptop from the malware that made it impossible for me to complete even the simplest of tasks. The safety of being able to deliver it to them outside of the store was important to me. I also appreciated that they kept me informed as it was diagnosed and ‘treated.’ I got my PC back in perfect working order in just two days! Now I can relax knowing that automatic scans are in place. I highly recommend PC EMT!

An
Review №4

Excellent customer service. Always friendly and doesn’t try to take advantage of you. We had an urgent need to get my daughters phone fixed before driving her to college. Zo made sure we we got the phone fixed and we’re able to leave in on time. I highly recommend this business. Thanks so much. We are repeat customers.

Jo
Review №5

Zo is impressive with his familiarity of apple devices and the prices are very fair. Workstations were clean and organized. Service was prompt and professional (Zo actually helped me before the store had even opened for business that morning!). Highly recommend!

Ri
Review №6

The owner is just an outstanding guy! He is so professional and knowledgeable that I would trust him with anything. I had a spill on a mac book, he told me what to do and didnt charge anything. Today my iphone 10 had some real issues and he took care of it for me in just a few hours (it had to be fully reset) Outstanding customer service. I take all of my gadgets to him to repair.

De
Review №7

Ive been here twice so far, and I will definitely be back should I ever need their services again. They provide affordable, high quality services in a timely manner. Very knowledgeable and able to fix just about any problem you may have, and even ones you didnt know you had. I came in for a new screen for my 4 year old iPhone and they ended up finding an issue with the battery; they fixed it as much as they could without me even asking. I ended up bringing it back in the next week to replace the battery, and now she runs like new again! They went above and beyond and explained everything in detail.I cant say enough good things about my experience here! Ive been to quite a few repair shops over the years and this is by far the best. I wont be using anyone else, this is the place to go!

Za
Review №8

The team at PC EMT was top-notch and I swear my computer wasnt just repaired, it was improved. For my Mac product, PC EMT was easily half the cost quoted at the Apple store. Will use for all my future computer repair needs.

Ma
Review №9

Great price, speedy, and the technician, Zo, was very helpful! Got my screen replaced here a couple months ago and it worked completely fine for a bit but just started spazzing so I took it back and he said he would replace for no charge even though it had surpassed one month warranty. Thank you!

Cl
Review №10

The BEST place for computer or iPhone repairs. I am a repeat customer and will never go anyplace else. Customer Service is absolutely incredible. Just picked my Apple computer up and the repairs were less than what I had been quoted. Extremely trustworthy and professional

Co
Review №11

The guys at PC EMT were absolutely wonderful!! They fixed my cracked iPhone screen quickly and for an absolutely great price. I drove about 30 minutes to get to them and I would drive another 30 minutes if I ever had to in the future after my experience. Do NOT waste your time and your money going to the Apple Store. PC EMT does it ALL for a fraction of the cost!!’ Thanks again

Ed
Review №12

Awesome! My corporate IT department couldnt fix the issue. They sent me down two rat holes that made the situation worse. Zoe fixed it!

Ba
Review №13

The best in the area. I went to their store about 11am and by 1pm my phone was repaired! Amazing customer service from the owner of the store. Amazing service.

Go
Review №14

Zo and Malik saved my largely damaged phone within 2 hours. They are very responsive, professional. The service is impeccable and the price is very good. Highly recommend.

Ja
Review №15

Fantastic customer service. Been here a few times, replaced 2 screens and a battery and will continue to come back! Had to wait a few days to repair the screen on my phone this time and was offered a loaner phone for the weekend free of charge. Above and beyond!

Ad
Review №16

All around great experience! Very informative and repair was done before their estimated time of completion. I will definitely use them for any and all future electronic repairs!

De
Review №17

Zo, The owner of PCEMT, is amazing! He quickly installed a new battery for my iPhone 8. He cleaned up the microphone and some other parts of the phone as well. Great owner, great service, Great price! I absolutely will use them again on my family’s phones

Ma
Review №18

This place was amazing and super quick! Definitely will go back again!

ru
Review №19

I have had PC EMT repair Iphones, laptops and desktops. Each time they have not only resolved the main issue but always go beyond to optimize the device without my asking. They are the only business I would take my devices to. Amazing service at very reasonable prices!!!

Mi
Review №20

Best customer service around, simply put! I have taken over 4 different items to PC EMT 24/7 due to accidents and they have always ensured my items are well taken care of. Not only do they repair the item completely, but they pride themselves on doing it right the first time. It is always a pleasure doing business with PC EMT! Thank you for an amazing customer experience!

Ma
Review №21

Zoe, thank you for the fast service in cleaning my computer and fixing my cpu fan. I will definitely be back!-Matt

Er
Review №22

I came by to get my IPhone screen fixed when I dropped it. Zo explained every detail and variable to me instantly, tested the relevant functions of my phone, and in about three minutes he was ready to send it back to the technicians. They had it repaired at a great price with a tempered glass screen. It was ready in about 90 minutes. I was completely blown away by how clear and thorough he was. Amazing business!

Al
Review №23

Zo is the freaking GOAT! I brought in my laptop for some repairs about two weeks ago. As a college student, the price he quoted for the necessary parts and labor was a bit out of my budget, so I thanked him for the diagnostic and asked for my laptop back without any repairs or upgrades. When I explained my reasoning, Zo apologized for the inconvenience and I thought that was that. When I came back the next day, he had fixed EVERY ISSUE for free! He told me that as someone who also had to pay their way through college, he understood my predicament, especially given Im pursuing a Computer Science degree. He called to tell me what needed to be done to my laptop to fix it early evening the day before, and spent a good portion of his night fixing my computer. Zo is a rare example of a business owner who actually cares about the community, and I highly recommend PC EMT to anyone else who needs electronics repaired

Sa
Review №24

Zo and his technician were incredibly efficient with getting my laptop fixed with a quick turnaround time. He kept me updated along the way and was very transparent with everything that was going on diagnostically. I would highly recommend PC EMT!

Ba
Review №25

My iPhone wouldnt charge and subsequently powered down. No matter what I did, I could not get my phone to charge. I took it to Zo at PC EMT and he was amazingly friendly and knowledgeable. Two hours later, I had my phone back in my hands at an extremely fair price. You never know just how much of your life runs through your phone until you dont have access to it. Thank you, Zo.

Sa
Review №26

I broke the screen on my IPhone 7 and I decided to give PC EMT a try. The repair was done quickly, they checked to make sure all was working well with phone (battery, speakers, etc), the price was great and Zo, the gentleman who helped me was very professional. I highly recommend them for your iPhone repairs.

Di
Review №27

I dropped my iPhone in the toilet for the first time in my entire life! I was desperate to recover the pictures which I hadnt backed up. My experience with Zo at PC EMT couldnt have been better. Everything from the professional and efficient way my drop-off of the iPhone was handled, the clear and concise explanation of what would be done with the phone, the amazingly quick turnaround, to the pickup of the phone, which looked brand new! Cant say enough about the polite, courteous and professional way this business handles its customers. I will definitely be back for any future problems! So rare these days to actually have customer satisfaction! lol! Loved it!

J
Review №28

Fixed my iPhone X. Zo’s the best. Prompt, professional and courteous.

Su
Review №29

Very friendly and quick on turn aroundVery pleased with their work and detailed explanations. They also called several times with updatesWould recommend to anyone!

ma
Review №30

Thank you Christon and Malik for making my tired old laptop run better. What you did helped a lot. Now I can use it still for my jewelry inventory software without it driving me crazy. Thank you Zo for the extra time you gave me for fixing it. Maria E.

Sh
Review №31

Roè was extremely knowledgeable, prompt with assisting me & the overall low price for top notch professional service was unbeatable. I called, came up, gave him my device & about an hour & a half, my iPhones screen along with the LCD had been successfully replaced! A1 & just professional service. I’d recommend him and his team to any and everyone. They also repair computers, laptops etc.

Ta
Review №32

Very clear and concise about cost and expectations. Fast repair of an cracked ipad screen; got it back a day early.

Mi
Review №33

Did a great job keeping me informed of the progress of my computers repair. Estimated the time of repair at a week, due to having to order parts. Ended up getting it done in 3 days. Would highly recommend.

Ar
Review №34

These guys are awesome! Took my iphone in and got it back quickly! They were all so professional! Starting with Zo who was there to greet me at the door. Checked speakers, microphone, and several other features before beginning work. The tech, Drew, mannn my phone screen looks better than fresh outta the box! Thank you guys so much! Ive told friends and family about you! HIGHLY recommend!!!

Ma
Review №35

Professionalism at its best. Very reliable service, and speedy.

Si
Review №36

My phone was fixed fast and Service was impeccable definitely will be referring my friends and family about this place price is just right

Al
Review №37

It was my third time with PC EMT. Very fast turn around times and services, clean communication and they always solved the issues. 6 stars would be well deserved!

Bi
Review №38

My phone was fixed properly, on time and at the quoted price. Very happy with PC EMT.

Ni
Review №39

They fixed my computer and saved all of my data. Their communication and updates during the process were excellent. Overall Im extremely happy with their services and would recommend them to others!

Mi
Review №40

Very helpful fixed my screen within two hours I was picking my phone back up. 10/10 service

Ab
Review №41

I can’t thank them enough for my revived macbook.!!! Aside from the fantastic job they’ve done on my mac, they’ve been so courteous and professional throughout the whole process. Will definitely go back here for all my repair needs!

Sa
Review №42

Excellent service, very professional. Followed Covid protocols. Was able to repair my daughters cracked screen on her iPhone quickly. Got it back within 3 hrs. Price was reasonable. Highly recommend

Gi
Review №43

Great experience! Needed to upgrade my computer and Zo and his team installed the RAM and SSD I purchased through Amazon. Computer is now very fast!

TE
Review №44

Had them build a gamming computer as well install my work programs installed have had to contact twice and quick reponse times .Istrongly suggest to try them out .

Ma
Review №45

We are so glad to find such an honest and knowledgeable shop. Zo told us to contact the manufacturer of my laptop and no 3rd party will be able to resolve this problem completely. I truly appreciate the integrity and kindness. I highly recommend this shop, and we will come back for any other needs.

Jo
Review №46

Quick turn around, extremely knowledgeable and professional. Entire team goes up and beyond expectations. Highly recommend.Repaired broken screen on iPhone 7 Plus

He
Review №47

Going to Zo and Drew is like getting a new phone. Great prices, top notch service. If you don’t go here, don’t go anywhere.

Tr
Review №48

Zo is always professional, reliable, and fairly priced - by far the best service Ive experienced for PC repairs.

Lu
Review №49

Zo was super helpful and knowledgeable. I dropped my iPhone 8+ off for a front screen and battery replacement and had everything fixed and working again within a few hours! You get great customer service and speedy repairs for a great price, can’t beat it!!

WB
Review №50

Love this place! They are technically very proficient in computers and phones. Weve been using them now for a long time for a variety of things. The owner, Zoe is awesome and a very good communicator so youre always in good hands!

Ma
Review №51

I have used PC EMT services three times for Iphones repairs and I dont plan to go anywhere else in the future. They are very professional and knowledgeable. You will get a great price but also the best quality and the best customer services! I Highly recommend PC EMT Computer & Iphone Repairs.

Ja
Review №52

Replaced my iphone glass screen same day as called. Perfect professionalism and work well done. Exceeded my expectations!

Jo
Review №53

Zo at PC EMT did not disappoint! He is friendly, professional, knowledgeable and really backs up their work! I had my screen replace Saturday only to realize Sunday I had keyboard issues. He responded to text Sunday, I ran back over there on Monday and within the hour it worked like new! No additional cost! Highly recommend!

ra
Review №54

My phone had been hit my multiple cars and left in the street. they were able to fix it in less than 24 hours. no cosmetic hard selling at all. he really made me feel like my phone was in good hands by giving me information about my repair that actually made sense to me. my phone works great so far and i saved $550 on a new phone. definitely recommend this place!

Sa
Review №55

Amazing! Very professional and did a great job. Will definitely go to them again.

Da
Review №56

PC EMT Alpharetta has repaired many iPhones and MacBooks for me and my family. Always fast, follow up and do the job right at a reasonable cost. Zoe and all the staff very professional and knowledgeable. Highly recommend!

Do
Review №57

Zo and the team were awesome to work with. The communication and quality of work was amazing, I would refer anyone who needs phone repairs to them in a heartbeat!

Ju
Review №58

This place is awesome. Very friendly and knowledgeable staff. They replaced my iPhone screen within 2 hours and it looks great. Thank you!

Lu
Review №59

Extremely professional, friendly, and covid safe! Kept me updated throughout the entire repair process and went above and beyond to make sure my MSI laptop is running smoothly.

Ka
Review №60

Zo helped me with my front and back screen replacement! He was super knowledgeable and everything was done very quickly! The prices were also competitive which was nice because I needed my phone fixed before trading it in for a new one!

Sa
Review №61

I’ve had a couple screens replaced and batteries installed here, this is the only place you should consider for phone repairs. Exceptional service.

Al
Review №62

I just got my phone screen replaced here and they did an absolutely amazing job! Very nice and professional. They explained everything they were going to do in full detail. I felt more than comfortable leaving my phone with them and would 100% recommend them to anyone needing the services they offer

Ry
Review №63

I had a small discrepancy and the owner, Mark, was nothing but helpful. He was extremely engaging and quick to help me with my issue. He has been very professional throughout the entire process, very glad I got to work with Mark. I will be coming back here for future help!

NI
Review №64

Would give 10 stars if I could! I recently had the screen replaced on my iPhone. Zo was very knowledgeable and professional. Quality of work was exceptional. My phone is performing as expected with no issues. Will definitely be back if I need any additional repairs or updates to my phone or computers.

W4
Review №65

Im a 20+ yr IT vet and I finally met my match w/a virus on my laptop just recently that I couldnt figure out. Zoe, Scott and Chestin quickly and accurately identified the root cause and got me taken care of. I whole heartedly recommend their services and am definitely going to be a return customer.

P
Review №66

This is the 3rd time I have used PC EMT. In all cases they have been very courteous, they stay in contact, and are up front about all costs. During the pandemic it is comforting to see how well Zoe handles the customers with polite outside contactless service. Everything is sanitized before and after each person. Zoe explains the costs involved and is very professional. I cant say enough good about the entire experience. All 3 devices are now in great working order. Thanks PC EMT!

Vi
Review №67

Zo was awesome. Very professional and explained all the details of iPhone screen replacement. Happy with the service

Ra
Review №68

This is my second time with PC EMT and they are amazing when it comes to the quality of work they do as well as communication with their customers. These guys are awesome! Thank you Zo, Joe and Scott for fixing my laptop. Keep up the great work! :)

Sh
Review №69

Fantastic service! Zo, Scott and Cheston retrieved files from a damaged laptop before college finals. Saves the day!

To
Review №70

Superb service and professionalism. Always kept me updated on progress. Quality repair of my daughter’s MacBook Pro. Highly recommend!

Ga
Review №71

I just got the back glass of my iPhone 8 replaced here. Very happy with their service, cost, and turnaround time. I highly recommend them and will go back when needed. Much appreciated Zoe.

Do
Review №72

This is our go-to laptop repair center. I do not hesitate to use PC EMT for my small business and personal laptops. The dependability, excellent communication, professionalism and confidence that the problem is addressed keeps me returning. I recommend PC EMT to colleagues and friends...I wish more businesses were run like this.

Mi
Review №73

Ive used PC EMT several times in the past seven or eight years when I encountered computer issues that were beyond my experience and comfort level to tackle on my own. Today I needed to have a new battery installed in my daughters five year old hand-me-down I-Phone. I made an appointment to bring it in after lunch, dropped it off, and was picking it back up in no time at all with a new, fully charged battery. Good, fast service, competitive pricing, and a history of positive experiences will keep me coming back when I have similar needs.

Ju
Review №74

Zoe, the owner is Wonderful! He is always there to answer any and all questions. Extremely professional, personable and pleasant. Fast return rate and high quality-- Highly Recommend giving your giving your service to them!

Am
Review №75

I got my screen fixed and its been great! My laptop is covered in crystal strips and they took very good care of them as well. The diagnostic was also very convenient

Mo
Review №76

Very helpful and speedy service.

An
Review №77

I was very impressed with Zos professionalism and integrity. We brought in a broken laptop and after describing the symptoms to him, Zo let us know that he wouldnt be able to help us and that we would need to go through the manufacturer.

ab
Review №78

(Kelly, not Abbey)-this is the 2nd time weve visited with a phone that wasnt working correctly. They were honest, knowledgable and professional and I feel that the prices they charge are very reasonable. Quick turn around also. We will definitely go back the next time our phones arent working correctly.

Em
Review №79

Amazing work and super cool guys! My gaming PC suffered from a power outage and they were able to run tests on everything and install a new GPU for me, as well as transfer my data from a bad SSD card. Zo kept in contact with me the entire time and gave me full updates until it was ready!

Ch
Review №80

Ive been coming to Zoe and crew for years (and yes, my first review was 3 years ago... I wanted to give them another 5 stars!). Great people, knowledgeable service and reasonable prices. I build my own computers, and I trust very few people to work on them, but I trust PC EMT.

Jo
Review №81

Very friendly and helpful service. The technicians take pride in great quality service and treat your equipment as if it were their own. Highly recommend.

Mi
Review №82

Did a great job and made my phone look and operate like new without trying to clean out my pockets.

Wo
Review №83

They were very professional and informative.

Le
Review №84

A broken phone screen is always very frustrating to deal with, but PC EMT and their repair process is incredibly efficient. I’ve returned to PC EMT after my first visit because of the faultless service and wonderful staff, but what really stands out is that following my first visit I noticed an issue with my phone screen that Zo and his team fixed without hesitation and totally free of charge! Zo assures you once you pick up your repaired device that the service does not end there because he and his team will be sure to remedy any issue related to the repair that may arise, and that promise has been proven to be true. I leave PC EMT with a fixed phone and a smile because of how personable and kind Zo is. For all these reasons, I highly recommend PC EMT!

Ro
Review №85

Very quick service and I appreciate the help from Zo and everyone at this wonderful store!

Do
Review №86

Always the best service and the best price. plus, they keep you safe from Covid 19.

Ti
Review №87

Break my phone often and always come and get it fixed almost immediately. Best place to go

az
Review №88

Pc EMT 24/7 is one of the best repair shop ever when it comes to Windows PCs, Apple computers and smart phones. Zoe and his team has been taking care of me since many years. When it comes to professional and quality repair, these guys are the best. Very friendly and the cost of the repair is very responsible compare than market.

J
Review №89

My phone repair was completed efficiently, flawlessly and w/in a sound & safe Covid set up. The owner is knowledgeable and thorough. I hope I wont to fix my phone again but I will definitely return here if I do.

Ri
Review №90

Ran a full tune up and diagnostic on my custom build PC. Id been having issues with Windows updates bricking it. Friendly and knowledgeable service, would recommend.

Co
Review №91

Honestly amazed at how great this place was. Cheapest price that I could find anywhere - no gimmicks. More than anything though was the customer service. Explained everything to me and made sure that I had absolutely everything I needed. 100% sure I will be coming here With any of my electronic needs in the future.

Da
Review №92

Really terrific. The owner, Zo, is professional, efficient, and very knowledgeable. Zo did a great job explaining exactly what they would do, what we could expect, etc.His team worked fast to replace the screen on an iPhone. Looks good as new, and at a great price!

Am
Review №93

If you are ever looking to repair your electronics, PC EMT is the place to go! Zo was so helpful and determined to make sure everything worked right. I will keep bringing my my electronics back to them!

Am
Review №94

Great experience, friendly and knowledgeable! Had an issue with my phone camera lens fogging up, they were about to fix it for me and didnt even charge!! Very grateful I called!

Bi
Review №95

These guys are amazing! Fixed a device (Surface Go) no one else could and did fast, and for a reasonable price. A1!

Ra
Review №96

I have been using them for years for both my business and personal computers. If you need a quick fix; upgrade; troubleshoot or just good solid guidance/input, this team of professional do it all!! Cant recommend them with enough stars.

Co
Review №97

Great customer serviceAlways willing to helpI live in Rome Ga and when I need service I drive 4 hours round trip because I know they will take care of me.

Ja
Review №98

I appreciate the efforts made by PC EMT to maintain social distancing. Zo is a great guy and very knowledgable. Our phones have become a critical service. PC EMT is a company you can trust to get you back in business at a fare price.

Ah
Review №99

This place use to be good and used to come here but apparently the owner got rich and can not maintain good customer service anymore! I was very disappointed and Will not come back again.

Jo
Review №100

Great service! Fixed my iPhone XS screen in about an hour. Good as new!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:10945 State Bridge Rd #305, Alpharetta, GA 30022, United States
  • Site:http://pcemt247.com/
  • Phone:+1 678-990-8302
Categories
  • Computer repair service
  • Mobile phone repair shop
Working hours
  • Monday:11am–4pm
  • Tuesday:11am–4pm
  • Wednesday:11am–4pm
  • Thursday:11am–4pm
  • Friday:Closed
  • Saturday:11am–4pm
  • Sunday:11am–4pm
Service options
  • Online appointments:Yes
  • On-site services:No
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