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Hale Trailer Brake & Wheel, Inc.
5361 Oakview Dr, Allentown, PA 18104, United States
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Hale Trailer Brake & Wheel, Inc.

Comments
Ba
Review №1

Great guys to deal with.Ask for Tristen in trailer sales.(Ps I do not have affiliation with hale, I just use Google reviews alot and like to give recommendations for good service)

Br
Review №2

The professionals friendly service

Ti
Review №3

Great place sales and service the best !!

Da
Review №4

They have a good selection of parts!

Ch
Review №5

Chris Kowalchuk really came through for us on a what our driver thought was a quick fix but turned out to be much more complicated. I highly recommend Hale Trailer Brake & Wheel for any and all repairs small or large. Theyre very professional and really friendly!

Pa
Review №6

Hale trailer sales rep,David Zile,has patiently worked with me for over a year.i finally made the decision to order a Brandon dump body,and can t be happier,from David working through the specs with me making sure i have what i wanted,to the delivery company who worked along with us during the unloading and last but not least,the Brandon body is beautiful.the body is built solid,well made,impressive,thank you

Cr
Review №7

Everytime me or my husband go here, its at least a 30 minute process... even for simple purchases. I dread everytime I have to go here.

Ra
Review №8

I’ll give the sales department 1 star because I cannot go any lower, just for hiring the inept salesman named Tristin Chambers. I’ll give him -20 stars. I went there looking for a new trailer the first person I saw was Tristin Chambers on the parking lot I asked him for the sales department he pointed me to the service department (1st red flag) when I went in I told the gentleman that I was looking to buy a trailer the gentleman directed me to speak to the guy with the blue shirt non other than Tristin Chambers ( he didn’t even apologize for directing me to the wrong place 2nd red flag) I spoke to him I told him what I was looking for and he said we might have something like not sure of it. We rode in his minivan to a parking lot where then were 2 trailers with my spec. We agreed to a price, went up to his office, give me a credit application, I took it home, filled it out and emailed it to him. Called me the next day asked me a couple of questions and didn’t heard from for a couple of days, I would call him and text him and wouldn’t answer making me feeling that I was the one selling him a trailer (3rd red flag). Next week came I’m calling him and asking him at one point he said I haven’t heard from the bank. Called me the following day to tell me that the bank wants 20% down I said it’s a lot but I’ll do it. Didn’t heard from him for another day I called him and then he asked me what rate are you Loking for? waited another at which point I told listen Tristin I need to know by tomorrow one way or the other because I have other options after calling him a few times the next day (this is 2 weeks later since the first day) he called back and said the bank didn’t approve you, I said ok thanks. That same day I called Royal Trucks and Trailers Sale in Dearborn MI ( a friend of mine had recommended it to me but I found it a bit far as line in Easter PA) a lady named Abbie Sack helped me ironically I was approved the next days 10% down the trailer was $1,000 cheaper and the rates were within my range. Tristin Chambers and Hale trailer of ALLENTOWN I’ve got brand new trailer and already making money with it. 10 stars to Abbie Sack and Royal Trucks and Trailers sale of Dearborn MI.

To
Review №9

The staff is friendly and knowledgeable

ed
Review №10

Rentals good

Ga
Review №11

Always friendly and eager to help! Wonderful array of parts on hand!!! Nice to be able to go in and get the parts you need on a Saturday!!!! Highly recommend !!!!

PA
Review №12

Not happy with the service dept. but for parts, especially the guys who work Saturday mornings good service, if theyre not sure of something theyll take you in the back to look at the parts on the shelves to make sure you get the right parts you need.

V.
Review №13

Friendly and knowledgeable staff. They stock just about anything you need for trailers. Walked in with a part and the staff brought me a new one with all the air fittings I needed.

EJ
Review №14

Always get good service here and the folks are always nice

Ji
Review №15

Knowledgeable parts people

Ja
Review №16

Wonderful people there and good service!

Ru
Review №17

Huge inventory of parts. Was there when the parts department was severely understaffed and the counter man was very helpful and courteous making sure everyone got what they needed. If you can take the old part with you it helps them a lot

To
Review №18

Great customer service. ..

Ch
Review №19

Awesome place everyone is very helpful and friendly

Pa
Review №20

Can get any kind of trailer you need or parts they have a very big selection

Jo
Review №21

Chris from the service department thank you for the help, theres not that many people that would do what you did for us today, we highly recommend this shop for any repairs.

Ru
Review №22

Staff very helpful, good low pricing.

Mi
Review №23

5 new bays close to completion

Ro
Review №24

Good place to get trailer parts

Bi
Review №25

You need it they have it for big trucks

Bo
Review №26

The parts counter and the tarp guy Wayne Kistler you couldnt ask for better people

Mr
Review №27

Good people help me out right away with my reefer damage in and out.

Ka
Review №28

Professional staff

He
Review №29

Speedy service, knowledgeable and professional

El
Review №30

Very helpful

yo
Review №31

Slow

Ra
Review №32

Ok

Ju
Review №33

Good service

Hu
Review №34

Excellent atention.

Information
16 Photos
34 Comments
4.4 Rating
  • Address:5361 Oakview Dr, Allentown, PA 18104, United States
  • Site:https://haletrailer.com/locations/allentown/?utm_source=google-local&utm_medium=organic&utm_campaign=local-seo
  • Phone:+1 610-395-0371
Categories
  • Trailer rental service
  • Trailer dealer
  • Trailer repair shop
  • Trailer supply store
  • Truck parts supplier
Working hours
  • Monday:7:30am–4:30pm
  • Tuesday:7:30am–4:30pm
  • Wednesday:7:30am–4:30pm
  • Thursday:7:30am–4:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30am–4:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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