Event planners have to have the most reliable professional people on their team and without a doubt, this crew is always on speed dial when I need the cleanest, nicest tents for my companys events. I always have so much fun with Kristen and Josh when we work together and make beautiful celebrations for our clients!
I had a horrible experience this morning 6/8/21 . I just wanted a quote for a tent rental the lady was very rude to me and hang up on me because the day I wanted was fully booked. I told her I was not specific on my dates but she was very rude and hang up the phone. When I called back she did not answer.Terrible employee. Someone needs to do something..Carolyne
Smith brothers rentals were excellent. We had to switch to an outdoor tent event last minute (as we were waiting to the last minute to admit we wouldn’t be able to pull of a indoor event). They were friendly professional and super accommodating, I highly recommend them.
I had the privilege of talking with Josh Smith and he literally couldnt have been nicer. I was looking at renting a bunch of things for my wedding so he was dealing with a control freak bride and had to answer a million questions a million different ways. He was extremely helpful in all aspects like dance floor size depending on guest count, tent size, chairs, etc. He sent me a million pictures of everything and not once did he ever try to sell me something I didnt need. Sometimes he was even talking me out of the more expensive option simply because it wasnt what I needed! He was amazing and to put it simply, the nicest person on earth. Do business with him!!!
We decided to get a tent last minute for our 200 person wedding+musicians and Smith Brothers provided!! It looked beautiful, I was nervous about having a tent ruin the view but it looked great! They set it up in, what felt like, 10 minutes and answered any questions we had along the way. Quick and easy!
Requested a quote via their site and their response to me was very short and rude, basically telling me they have enough business during the time of year I requested. They didn’t even offer other suggestions, dates or companies, etc., nothing. Just a “sorry, we can’t”.I replied and asked them about other availability, since theirs appeared limited. Just seemed super odd and off putting that I had to really initiate the business deal. They replied with some additional available dates. I chose some dates they gave and never heard back from them. No quote.Weeks later, I requested another quote completely changing the time of year of my event. Still, no response from them, no quote.Right off the getco, I got the vibe they don’t want or need my business and have bigger and better things to do. No effort on their part at all to accommodate or satisfy me as a customer.
Awesome Tents, Awesome People. We have been using their services for years and we are very pleased.
Great service from the staff and the tent quality and setup is amazing. Very friendly to deal with and also very knowledgeable.
If youre looking for the best, you found it!