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Batteries Plus Bulbs
3021 Lehigh St, Allentown, PA 18103, United States
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Batteries Plus Bulbs

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J
Review №1

Service is everything! This location is conveniently located close to Rte 78. Store is clean, well organized and site has on premise parking. Manny is THE MAN!! They had the battery model I was searching for at a reasonable price. Manny went above and beyond. Not only did he take care of me at the counter, but then thoroughly tested and confirmed that my old battery was going bad. THEN THE RAIN CAME DOWN!!! Manny kept going until the new battery was installed properly and then tested the new battery to show me the numbers. We placed the new battery under full load - NICE! You cant beat knowledge, great service and product.

Fr
Review №2

I went for my car key fob battery replacement ($12) job was done in like 3 minutes, pay and out in like 5 minutes lol very happy with the service. I did look around and it seems to have all kind of batteries. I would recommended for car key fob battery. Service was good.

wi
Review №3

Convenient place. Nice people. Very helpful. I would definitely go there again should I need a specialized battery or specialized bulb. Or repairs.

Br
Review №4

A friend of mine told me about this place to get a key made..wow way cheaper then the dealer..With a fob and chip set up 100.00 saving over dealer..great deals all around here.

jo
Review №5

Best price and unbelievable service of anywhere. What a great surprise. Any body that goes any where else for cellphone batteries is going to pay twice as much. It took15 min from walking in the front door to paying and leaving.

Me
Review №6

Very nice guy, was able to help me get a second key for our new car. Prices appear to be reasonable on in store items.

St
Review №7

The man was very friendly and helpful me out very much

La
Review №8

They were very helpful, I am very happy with the service they provided. I will recommend them to a friend.

Ir
Review №9

You had hard-to-find products available from stock; curbside pickup was especially fast and easy. Everyone was friendly and helpful. Just wish we lived closer...

Se
Review №10

I called beforehand because I knew what I was looking for was unusual. ( 12v candelabra base LED, specific wattage not very important ) The person on the phone said they had it without any hesitation. I proceeded to drive 35 minutes to have the same guy that I spoke with then proceed to tell me they didnt have it and he would have to call a distributor to even see if they could get it. Complete waste of time. Word to the wise, double and triple check that they know what youre asking for before driving in. Im fully aware that I can order online but I didnt want to wait and I figured Id try somewhat local. Lesson learned.

Al
Review №11

Excellent store to purchase bulbs, batteries and other electrical items.

R.
Review №12

They sold me the wrong batteries for my power wheels that needed to be “wired” to work. After calling power wheels to confirm they stated that using these batteries could cause injury. I called and talked to Manny and explained and he said to come back and he would return them. After driving 30 min to the store Manny became very rude and said he would not return them even though they are selling batteries that could harm children and are not wired for power wheels. Now I’m out 100 bucks and still don’t have power wheels batteries

sa
Review №13

I needed the screen replaced on my phone and they were able to do it in 2 hours. Was great Thanks

Co
Review №14

Manny was a gem full caring customer service Plus! His gentleman associate was very polite as well 🤗extremely satisfied excellent inventory great atmosphere

Ma
Review №15

Great service! Friendly staff! We would have had to wait over an entire week to get an appointment with the Apple store. Your store took care of us within 2 hours!! Thanks again

St
Review №16

Great service....nice people

Ma
Review №17

Great store that always whatever I need for batteries. Staff is helpful and knowledgeable.

Sa
Review №18

Unique store. Good inventory of, as the sign says, batteries and bulbs. They carry a few other items and do some tech repairs. If you need a hard to find battery, youll find it here.

ma
Review №19

Friendly staff, quick repair, very pleased.

Br
Review №20

Manny is nothing short of amazing. We went in to get a key fob programmed for my daughters car. He not only found time to squeeze us into his busy schedule. He went the extra mile to get the programming to be successful. While in the store, I witnessed numerous customers come and be helped expediently and courteously by the other staff members. First time in this store and definitely will be back.

na
Review №21

Easy time purchasing online, representative from store, Tom, was helpful and verified in stock item and service was great. Had to drive 30+min for nearest store but worth it!

br
Review №22

A few weeks ago I had my phone stolen out of the bathroom at work. I put in a claim, recieved a new device and promptly proceeded to set up the new phone. Unfortunately, I failed to look close enough and realize that the new sim cards were less than half the size and now fit on a tray with the SD card. The plastic card the sim came on was perforated in both the old size I was used to and the new size inside the perforation of the old size. Lacking tools I tried to remove the card with scissors and damaged the new device. I took the phone to the closest store I could Google on my laptop and dropped my phone off here on the low possibility I that it might work if I could remove and properly insert the sim card. The team was super friendly and understanding as I explained how Id finally come to be at their store and what I was hoping to achieve. Germaine Defrancisco was assigned to unravel my disaster and helped me to try and insert the sim correctly after all the damage Id done. He went above and beyond and taking an extra day at no charge to try and put the phone back together with the sim and tray inserted. The phone was a bust but the customer service was fantastic. If I hadnt demolished the port I would have been saved from needing another phone. I can still use the device with wi-fi and thought it appropriate to also right this review with said device. Thanks for all the effort guys. At least I still have a mini tablet for the house.

Mi
Review №23

I ran in on lunch and was in a hurry. I don’t do well wearing a mask so I forgot. The gentlemen that greeted me was not rude about it. He simply said do you have a mask I replied not on me. He said I will be happy to help you outside. As he took what I needed and went in to get it. I grabbed my mask. My hats off to him for great customer service in these difficult times.

Ch
Review №24

Its all about customer service. The gentleman who rang up the sale had a great demeanor and carried the 40lb battery I bought to may car. I wouldnt get that service at Walmart!

Ma
Review №25

Great place. Ordered odd sized bulb I needed and had other replacement bulb in stock. Tom was very helpful.

Nu
Review №26

The battery I picked up was at 12.6 Volts. 2 days before I call about the battery that I wanted. The kid asked me to stay on hold while he looked them up. I sat on hold for 15 minutes. I called back and he said he forgot about me. Then he tells me that they have 35 in stock. The next day I order 1 online and it has to be shipped in???? Next time I will just get an 8GU1 at the East Penn Store or a regular U1 at Walmart. Once again 12.6 Volts????? Go to WALMART!!Comment to the response. I have been in the battery industry 35 years in all aspects of Lead Acid chemistry. Do not try to educate me on what is a functional battery and what is needed to start a vehicle. The point is that your store did not take the time to validate the charge or health of the battery or even verify that it was the correct one. The box was still sealed and the banding intact. Amazon would have been just as diligent as your shop.

Co
Review №27

You name it, they have it.Including 15 year old scooter batteries.

Ka
Review №28

Everyone was so kind and helpful! They were able to fix my phone’s battery and screen for a great price. I was able to get all of my pictures back that I thought I lost! Thank you :)

Sh
Review №29

Great place for light bulbs people here very helpful.

He
Review №30

My only complaint about this place was that it seemed like the manager, (who by the way seemed very genuine and kind hearted),

Di
Review №31

My go to place for batteries. Need more staff. Service is below marginal at best

Jo
Review №32

My key fob broke to my Chevy Malibu. Im not good at trying to buy something on line to do it myself for as cheap as possible. It always ends up costing me more. So I ordered my key fob on line at Batteries and Bulbs. The website is very easy to navigate. I placed the order and received 10% off. When the key came in, they called. I went to the store without an appointment. They keyed the sword and programmed the key in under a half hour. I couldnt be happier. Everyone was nice from the moment I walked in their door. The people there are very knowledgeable. Very helpful and patient. Its not a store you just run in and out. They really give you the time you need and deserve. They also do watch batteries. They did my Coach watch. I will be back. I hope you all check them out.

Ga
Review №33

Manny was helpful and very skilled at what he does. Dropped off my iPhone 8+ and had it back within the hour. Hands down easiest phone repair company in the Lehigh valley.11/10 would recommend for future phone repairs !!

Vi
Review №34

Website details are inaccurate for this location. Their website says they repair iPads on site at their location, so I made an appointment for a few days out and went to the store. When I get to the store, the man there tells me its not a same day repair - ok how long does it take - over a week we send it out, and we dont have this particular battery in stock anyway. First of all, I made an appointment several days in advance which included the model information, what I needed repaired, and my phone number. They should have given me a call in advance to let me know that they would be unable to complete the repair as promised if they knew they couldnt perform the repair for me. They should have let me know before I drove all the way over there since I had to make the appointment in advance. Second of all the website is misleading - they should up date it with accurate information. I specifically chose Batteries Plus because they promised *on site repairs*. Finally the man I spoke with did not seem the least bit concerned with these issues and could care less if they got my business or not. He was completely unapologetic and didnt seem remotely concerned for these problems - which were completely due to their false advertising and lack of communication. Would not recommend this place for repairs - the aggravation is not worth you time.

Bo
Review №35

I was looking for a battery charger for smaller size 12 v batteries. Batteries+ has a few choices. I chose one online and was able to do store pick up that day.

Ga
Review №36

I experienced great service at this store. Very knowledgeable, friendly and helpful staff! Thank you!

St
Review №37

Very friendly and helpful

Ar
Review №38

You wouldnt think a battery store to be very exiting. The amount of help and knowledge is awesome!

ke
Review №39

Initially felt good, came back in and hour as suggested and waited inside store, even though my issue was resolved and done. Customer service questionable in my experience

Ba
Review №40

Quick appointment and quick fix, also reasonable price. I just hope the battery performs well. So far, so good. I meant to ask, is it a lithium battery and can it be charged at any time ?

De
Review №41

Friendly...offered substitute for items out of stock

To
Review №42

I had them replace my iPhone 11 Max screen. It was $100 less then apple. Done perfectly and Still Waterproof because he used sealant. I se No draw backs to using these guys. Think about it. They must be doing something RIGHT just to pay the rent on that large building....

Wi
Review №43

Very surprised to have found this battery. I looked everywhere. A friend told me to try batteries.com. I found your sight, put in the battery code and it came right up. Check out was a breeze and I am going to pick it up in a few minutes.

Co
Review №44

Manny provided my husband and I exemplary service at Batteries and Bulbs. His willingness to go the extra mile distinguished him as the MVP to the business. I cant say I have ever seen anyone with his ability to multitask and deal with customer demand with the utmost courtesy and expertise. Manny has earned B&B our return business.

Su
Review №45

Great store!

Na
Review №46

Awesome service..friendly employees

Wa
Review №47

Good availability of products in store, employee carried battery out and core in from car.

br
Review №48

HAD WHAT I NEEDED IN STOCK AND HAD A GRAY CASE DURACELL THAT WAS MADE IN USA. I WENT TO TWO OTHER PLACES AND NONE HAD A HARLEY BATTERY MADE IN USA.

k
Review №49

Products more expensive than other sources but initially decided fast easy pickup worth it. Not the case. Order not ready despite confirmation by both email and voicemail that order was ready to pick up. Also had one item substituted for another despite initial item showing available online. Then invoice showed a balance due despite having paid in full online. And counter person totally in over his head about what to do to resolve. Will not be shopping here again.

Ch
Review №50

Great service, fair pricing, speedy walk-in service. With Apple service currently hard to get, Batteries Plus is a reasonable alternative. There are coupons online that make the repair service prices quite competitive to Apple..

Et
Review №51

First time going to this store to get my phone screen fixed. Mannie at the store was so helpful and courteous. I was really nervous that this would not work, but at the end not only was the price great but my phone screen turned out perfect!I highly recommend going to this location and will always be my store of choice! Ethel and Eddie

Ji
Review №52

Very nice good service quick helpful

Me
Review №53

Purchased a car battery online quickly and easily. They offered a coupon for buying online and picking up in store. My order was ready within a couple hours and pickup was efficient and easy! The sales associate even brought the battery out to my car for me!

be
Review №54

Excellent response and service today.

Mi
Review №55

Ive been here before and they put a new battery for.my wifes Anniversary Seiko watch I bought her years ago. They found out the people at watch kiosk we went to in the mall put the wrong battery in it. They put in the correct one and my wife is very pleased. Today (2/27/20) I took 4 watches today. 3 they put in batteries and told me some of the mechanism on one watch wasnt working correctly and if I still wanted a battery for it. They are honest and trustworthy and told me the 4th watch wasnt working correctly and I would need to take it to get fixed if I still wanted it. I would gladly go back to this store for my battery needs.

Le
Review №56

I went to the store in Allentown for a repair on the rear camera on my cell phone on May 1. I was told the part had to be ordered and it could take 2 weeks to arrive at the store. I didnt hear anything for THREE WEEKS, so I called to ask if the needed part had arrived. I was told I would get a call back the next day. NO ONE EVER CALLED. DONT GO HERE TO GET YOUR CELL PHONE REPAIRED!!😡👎🏼I only gave it ONE STAR because I had to in order to make this post.

an
Review №57

Great communication,friendly helpful staff. The ability to satisfy my need made me feel confident.

La
Review №58

I was satisfied with the service I received. And it was great that you had in stock what I needed.

Lo
Review №59

Fast and friendly service

An
Review №60

I’ve been to the Allentown location twice for phone battery issues. They solved my issues both times quickly. Customer service is exceptional.

Ma
Review №61

The guys there were awesome. Not only were they able to handle all of my repairs and replacements, but they did so in a most kind and respectful manner. I definitely recommend this place.

Ga
Review №62

They destroyed my wife’s iPhone by shorting the circuit board! Had to take the phone over to Apple and they tried to fix it but it was fried! WE WILL NEVER AGAIN USE THIS COMPANY!

Se
Review №63

Excellent customer service. Jeffery was polite and very helpful.

Da
Review №64

Great pricing and friendly staff

JJ
Review №65

Friendly, efficient, and convenient. Thanks for the batteries!

Ku
Review №66

I was looking for brighter LED light bulbs than those that were included with a ceiling fan that I had just purchased. I searched Batteries Plus Bulbs website for bulbs that matched the specs given in the ceiling fans documentation. Apparently, there was an error on BPBs site, so I received bulbs with a larger glass shape (A21) than what I had ordered (A19).The store offered an exchange for A19 bulbs that they had in stock, but these are not as bright as I had originally wanted.Next time Im in the market for light bulbs, I will shop somewhere else.

Cy
Review №67

The guy that took care of me was very nice and helpful!

Je
Review №68

Easy online order. In and out for pickup. Perfect.

An
Review №69

Able to order online and curbside pick-up. availability of thermometer batteries, which are sold out everywhere right now, friendliness, courtesy and helpfulness of store associates.

An
Review №70

Nice store and people! They replaced my iPhone glass screen the same day I called and it took less then an hour! A big Thank You! 😃

Ma
Review №71

This is a clean store off of Main Road with good parking. This staff is very friendly the only problem we had is I bought a battery for my grandkids 12 volt power wheels that I got them but the battery is not working! Need a 12 volt power wheels battery and none in stock.Should have kept my receipt so I could have returned it but too late now. Alls I ask is to keep a better stock of items that are currently selling

Ja
Review №72

Great service

Ro
Review №73

Lou and Louis go beyond being just helpful and friendly

Ma
Review №74

The manager and the staff were very eager to help me and at a reasonable cost.

Wo
Review №75

They have done a great job in repairing several phones for us

Mi
Review №76

Good pricing and service above and beyond.

To
Review №77

Helpful reps & great in stock products

Ka
Review №78

Was very pleased with the service I got! My grandson got my Samsung Galaxy S5 and the port was bad. I bought one online and thought I could just have them put it in. At first they told me they dont put any outside part in cause they cant guarantee the part. But helped me anyway. I am so great full to them. Thank you Batteries+Bulbs, your the best!!

Te
Review №79

Wonderful, friendly service & a very affordable price. Made an appointment online. Very easy. I will definitely be returning for any future needs.

Ed
Review №80

What a great bunch of people! Very helpful. I had my IPhone battery changed and they saved me from standing in line with self-important douchebags at the Apple store. Im very grateful for that and I will be a return customer.

Ri
Review №81

Great service.......professional, knowledgeable, and friendly. Able to to help me immediately with cell phone battery replacement.

Jo
Review №82

They fixed an older iPhone that the Apple store had already pronounced dead, knew within 5 minutes of our arrival (without an appointment) that the repair was going to work, and had the repair completed in 15. Cost us under $80 and saved my daughters Disney pics, when all Apple would do was sell us another phone for $300. Fast, friendly and willing to go above and beyond. Wish we had come here first. They even said beforehand that if the repair didnt work, we wouldnt owe anything.

Ri
Review №83

Very honest capable people. I came in to get a chip in my new car key case programmed, $40.00 (way cheaper than Honda wanted for the job). Instead the very nice technician took the chip out of my broken key case and put it in the new case. (I didnt know the chip was removable). $5.00 even though it probably took as much time as the programing would have taken. Key works great.

Jo
Review №84

From the moment I walked in Tom made a point to make sure I was not only taken care of but he gladly answered any questions I had even took the time to explain what and why I needed the battery I did. I really appreciated how thorough he was and I even feel like I left his store with a friend!Thanks again Tom!

Vi
Review №85

Keep up the great work.

Ro
Review №86

Easy to use the web site. Ordering and paying online to pick up in the store and receive a discount was great. The only reason I did not give 5 stars, there should be more stores. The location is not convenient to my home.

Ni
Review №87

Everything went as expected, quick delivery, and sales clerk helped load & unload my car.

La
Review №88

I had flown in from Texas for a funeral. My phone broke Im Philly. Jordan and Brian were not only able to fix my phone, which needed a new battery, but they did it before I had to be in Nazareth for the viewing. I was so impressed by their willingness to help, their fair price and fast service. Thank you so much!!! Top notch service and repair!!

Ro
Review №89

Great dealing with them, it was my 1st time ordering online with them I ordered a motorcycle battery online and not even 15 minutes later I received an email from them informing that the battery was ready for pick up. Got there and the battery was already on the counter. Awesome. Will do business with them again.

Wi
Review №90

I have shopped this store before and have always had a great experience. Today when I went for my phone battery was no exception.

LI
Review №91

I had the battery changed in my iPad and it works great now!!! I would definitely go there again. The people who work there are so nice and polite and don’t rush on anything they are trying to explain to you.

Da
Review №92

Fast service fair prices well stocked store

Ki
Review №93

I always find the help I need when I am clueless about a topic. And the employees dont treat me like I am clueless! They have unusual items in-stock that you would need to order on-line otherwise.

Al
Review №94

I recently had a key made for my car at this store. The staff was friendly, knowledgeable, honest, and worked very hard to get my key made. They offer fair prices for their merchandise and I would recommend this location for your needs.

Da
Review №95

Its the place to go for batteries and bulbs of all sorts. Also for screen repair on phones .

Ja
Review №96

**UPDATE** I got a call from the owner, Tom about a week after this experience. Before I could tell him the order of events, He defended his tech and said its an old phone and batteries go bad and his business doesnt get bad reviews, etc I informed him it was a brand new phone, only 2 months old and I had no charging or battery issue before his store serviced it. He offered a free battery but I already took the phone to the Apple store and they replaced it under warranty on the spot. Toms response was at least it is fixed now this angered me, I was at work so I ended the conversation. I called back later asking when we could meet to discuss what happened in person. He told me his hours. About 10 minutes later he called back and offered me a full refund for the service they performed. Im glad he refunded me but I still would not trust them with another phone****Never get your phone fixed here. I have an iPhone for work. I pulled it out of my back pocket on Monday, 2/12 and the screen was cracked. Phone still worked fine, just annoying looking at the crack. Sundays are my only day off, so I took the phone to this store on Sunday, 2/18. They repaired the screen. Now, the phone just keeps randomly shutting down. It wont stay powered on for a phone call for over 2 minutes, if Im lucky. I bring it back to the store, they tell me that my battery must be bad and Ill need to buy a new battery. Funny how I had no issues with the phone, other than a crack before they touch it. Now the phone is trash. They tell me I have to buy the battery and if that dont fix the problem they have to send it out. Completely absurd they want to make me pay for their mess up.Congratulations, you stole $120 dollars out of my wallet but I will never spend another cent here. Hope it was worth it

Fr
Review №97

Ordered a battery online and picked up in store. Web site was extremely good for finding the exact battery for my tractor. I was surprised to see that on a Friday morning the store was crowded with people asking detailed questions about their cell phones, and I was in a hurry so it was frustrating. The attendant tried to handle the mob and checked me out as soon as he could, giving me a refund for the core charge. I had an extra car battery that I wanted checked but he said it would take several hours and he would charge me, so I am taking it to an auto parts store instead.

Jo
Review №98

Sales and tech support were on the ball - fast, accurate and extremely helpful

Us
Review №99

A great find! Especially the no frills atmosphere

Ti
Review №100

Nice store..will find batteries and bulbs no where else but here ..found batteries i could not get online ..yeaaaa im serious ..but this store had what i needed ..amazing ...knowledgable, friendly and helpful staff ..i stop in on a semi regular schedule just 2 check the stock out .yay

Information
20 Photos
100 Comments
4.5 Rating
  • Address:3021 Lehigh St, Allentown, PA 18103, United States
  • Site:https://batteriesplus.com/store-locator/pa/allentown/batteries-plus-954?utm_source=gmb&utm_medium=local&utm_campaign=bpb&storecode=954
  • Phone:+1 484-221-8946
Categories
  • Key duplication service
  • Car battery store
  • Cell phone accessory store
  • Battery store
  • Light bulb supplier
  • Lighting store
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:10am–6pm
  • Sunday:8am–7pm
From the business
  • Identifies as veteran-led:Yes
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