Excellent as always. The Manager is on top of thingd

Great company. Great vehicles! However, too expensive

Staff is always courteous, helpful & go above & beyond to make sure you understand all rental needs. The process is very easy. You can schedule a reservation on line or call in.

My experience started out very unpleasant after receiving a call from my local enterprise 10 minutes before my scheduled reservation pick up time to inform me that their lot was out of rental vehicles. I could not understand (and still don’t) how this could’ve happened as I had reserved a vehicle 3 weeks prior. The customer service person on the other end only offered her apologies and a suggestion that I call surrounding area enterprise lots.Luckily the first one that I contacted was located only 30 minutes from my home and my sister lived in that town so it wasn’t terribly inconvenient. That customer service person stated that they didn’t have vehicles at that moment but if I could wait a couple of hours, she’d be happy to call me when they did receive a returned vehicle. And she did just that.I ended up with a rental like I had planned and reserved for. This is the only reason my rating of 3 stars was so high.I’m wondering how the fact that someone makes a reservation can be honored in the future. Maybe do like hotels do? You reserved a room so you have a room when you arrive on your reserved night???I only wish that I lived in an area where there were multiple competing rental car places. Enterprise sure could use competition in our rural areas.

MICHELLE is fantastic. She took the time to find me a great vehicle that was good on gas and had lots of room for my luggage. She even convinced me on taking coverage from them as i was hesitant to use my own. Would definately go again!

After a very upsetting experience with another company, I was so appreciative of the help I received from Travis King. No other Enterprise office made the effort to locate a vehicle for me and call me back to ensure that I had an option, but he did. Travis was very professional, understanding and compassionate and I would 100% refer anyone to him for assistance. Mr. King is an asset to your company and defines the best in customer service. Thank you Travis!

I stopped here because, as I was driving through Alice, the low tire pressure warning came on in an Enterprise vehicle I rented at a different location. The folks here were helpful and efficient. In a short time, we were back on the road.

Living in a small town has its perks, such as the dynamics of living with people you see on a regular basis so everyone knows almost everyone... even if you happen to be stuck in Alice by chance for a day. Michelle and Israel at the Alice Enterprise go above the average to help people out. They understand how important it is to receive quality service when you might need a car immediately and if things are not quite right, they make it better! All with a smile and friendly talk... thats the best part!

No Cars No Service

The car company is very informative and the staff are courteous as well.

Pricey$$$$ but got me where I needed to go and back comfortably.

This place really went above and beyond for me. My insurance company was dragging its feet and was trying to tell me when and where to get my vehicle which was an inconvenience. One of the gentleman at this store stayed late just to help me until my issue with insurance was resolved. He even tried to fix the problem on his end. I would highly recommend this location to anyone needing a rental. Especially those that are being paid for by their insurance company. Thanks!

Fast and friendly hassle free serviceThis is my place to go for a rentalLove it

Not bad at all Im completely satisfied

Staff us friendly. They had the car ready and had no problems just wish the car had cruise control. Would rent again with them.

The lady was so helpful and I will definitely go back

We get really good service at our local Enterprise and very reasonable rates

The people are rude, change what they tell you on the phone & never have the car you reserve even if you call ahead. Will never deal with these folks again.

In left my speaker in the car but no one even call me about it

GREAT CUSTOMER SERVICE AND ALWAYS PATIENCE!

The staff is AWESOME!

Always Helpful and Courteous

Good people

Okay

Fast and friendly

Terrible....There were no cars !!!!